Application of Information Technology in the 2011 Population Census of Macao, China Government of Macao Special Administrative Region Statistics and Census Service 2011 Population Census Conducted in August 2011, for the duration of 15 days 13 work branches, distributed geographically A total of around 240,000 building units covered, in which 28,000 using long forms Data collection Short form: Paper-based questionnaires, scanned and recognized at each work branch Web-based e-questionnaire Long form: Interactive enumeration software system Application of Information Technology (IT) CATI call centre OCR & marks recognition SMS E-questionnaire Tablet PC E-questionnaire Immediate validation Submission through SSL encryption 9% of the building units using equestionnaire for data submission Benefits: e-questionnaire At the convenience of households No more time restriction Higher response rate Better data quality Use of tablet PC Feasibility study started in 2009 Tablet PC processing power Wi-Fi reliability Battery life Data security Tablet PC: hardware Dual Core low power CPU 10.1” touch screen Solid state storage drive Wi-Fi connectivity 0.97kg weight Battery life is enough for a full work shift Integration of the subsystems IT equipment and network structure - Headquarter 人人人人 Primary database server 人人人人人人 SMS dispatch server Web server for 人人人人人人人人 e-questionnaire 人人人人人人人 DSEC LAN Internet CATI centre Private network .. B人ra 人nc 0h1 0 1 . B人ra 人nc 0h2 02 B人ra 人nch 14 1 3 IT equipment and network structure - Branches Application server Storage server OCR recognition Private network Wifi access point Uninterrupted power supply Tablet PC 人人人 人人 Color printer 人人 人人人人 Scanning workstations 人人人 Workstations 人B&W 人 人printer 人人 Test data for demo purpose Completed Partially completed Could not be contacted Test data for demo purpose Test data for demo purpose Test data for demo purpose Test data for demo purpose Test data for demo purpose Benefits: tablet PC Improving data quality Facilitating skip pattern of the questionnaire Maps and photos of entrances Tight integration with other subsystems to get up-to-date information (e.g. appointments, remarks) More efficient work and progress monitoring Challenges: tablet PC Data security Battery life User interface Data security Data at rest stored on the tablet PC storage media Data in transit during synchronization Data at rest Login password protection (OS and enumeration system) Basic user privileges for census officers Use of the enumeration software system Data synchronization File system level encryption of the local database files Census officers do not have access to the decryption key USB flash drives disabled Data in transit From tablet PC to work branch Wi-Fi 802.11n WPA2 IPsec/L2TP VPN using digital certificates From work branch to HQ Private network infrastructure IPsec VPN tunneling User interface Colour-coded questions Appropriately distanced buttons for touch operation Touch friendly keyboard Questions grouped in tabs instead of scrolling Experience and feedback from pilot census Data dissemination Printed reports Digital reports Geographic Information System (GIS) Future development Possibility of full time connectivity Reduce use of SMS Speed up notifications Two-way communications Broader use of tablet PC In other surveys Devices of other form factors