Air Charter Coordinator
ACTIVE AERO GROUP
Job Description
JOB TITLE: Air Charter Coordinator
Exempt (Y/N): No
DIVISION: Active Aero Charter
SALARY LEVEL:
DEPARTMENT: Air Charter Management
SHIFT: Varies
LOCATION: Administration Bldg.
POSITION SUPERVISOR: Floor/Lift Manager
REVISION DATE: 04/04/2006
SUMMARY: The Air Charter Coordinator’s primary duties include booking and running
all charters in a timely and professional manner, as well as coordinating all moves
associated with the charter per the Customer's requirements, while maintaining quality
customer service.
ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following. Other
duties may be assigned.
 Provide quality customer service to each customer per their individual needs.
Each ACC must learn the unique customer requirements of each customer they
have been assigned in addition to handling any customer's needs.
 Must be able to make sound financial decisions for the company with regard to
aircraft utilization and securing deals with customers.
 Participate in Air Charter Management training program.
 Maintain proficiency in all computer systems used in Air Charter Management.
 Maintain knowledge on how to establish any new customer per department
requirements
 Bring any problems to the attention of the Manager on duty at the time for
immediate attention.
QUALIFICATION REQUIREMENTS: To perform this job successfully, an
individual must be able to perform each essential duty satisfactorily. The
requirements listed below are representative of the knowledge, skill, and/or ability
required. Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
High school diploma or general education degree (GED); Bachelors Degree in
Aviation or Logistics preferred.
LANGUAGE SKILLS:
Ability to read and interpret documents such as safety rules, operating and
maintenance instructions, and procedure manuals. Ability to write routine reports
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and responsibilities.
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, understand and agree to the terms and requirements of the job duties
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Air Charter Coordinator
and correspondence. Ability to speak effectively before groups of customers or
employees of organization.
MATHEMATICAL SKILLS:
Ability to calculate figures and amounts such as discounts, interest, commissions,
proportions, percentages, area, circumference, and volume. Ability to apply concepts
of basic algebra and geometry.
REASONING ABILITY:
Ability to solve practical problems and deal with a variety of concrete variables in
situations where only limited standardization exists. Ability to interpret a variety of
instructions furnished in written, oral, diagram, or schedule form.
OTHER SKILLS and ABILITIES:
Must be able to think and react quickly to problem situations. Must be able to
remain calm during adverse conditions. Basic computer skills - Microsoft Windows,
Word and Excel helpful.
PHYSICAL DEMANDS: The physical demands described here are representative of
those that must be met by an employee to successfully perform the essential
functions of this job. Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use
hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The
employee is occasionally required to stand, walk, and reach with hands and arms.
The employee must occasionally lift and/or move up to 10 pounds. Specific vision
abilities required by this job include close vision, distance vision, and color vision.
Must be able to read computer screen and overhead screens.
WORK ENVIRONMENT: The work environment characteristics described here
are representative of those an employee encounters while performing the essential
functions of this job. Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to
fumes or airborne particles.
The noise level in the work environment is usually moderate.
I,
and responsibilities.
Signature
, understand and agree to the terms and requirements of the job duties
Date