ATTACHMENT 2 - QUOTATION RFQ Title: TOWING SERVICES AND STORAGE RFQ No: 1220-040-2015-018 CONTRACTOR Legal Name: Address: Phone: Fax: Email: CITY OF SURREY City Representative: Richard D. Oppelt, Purchasing Manager Address: Surrey City Hall Finance & Technology Department – Purchasing Section Reception Counter – 5th Floor West 13450 - 104 Avenue, Surrey, B.C., Canada, V3T 1V8 E-mail for PDF Files: purchasing@surrey.ca 1. If this Quotation is accepted by the City, a contract will be created as described in: (a) the Agreement; (b) the RFQ; and (c) other terms, if any, that are agreed to by the parties in writing. 2. Capitalized terms used and not defined in this Quotation will have the meanings given to them in the Agreement and RFQ. Except as specifically modified by this Quotation, all terms, conditions, representations, warranties and covenants as set out in the Agreement and RFQ will remain in full force and effect. 3. The City requires that the successful Contractor have the following in place before providing the Services: (a) Workers’ Compensation Board coverage in good standing and further, if an “Owner Operator” is involved, personal operator protection (P.O.P.) will be provided, Workers' Compensation Registration Number ___________________________; (b) Prime Contractor qualified coordinator is Name: _______________ and Contact Number: _________________________; (c) Insurance coverage for the amounts required in the proposed Agreement as a minimum, naming the City as additional insured and generally in compliance with the City’s sample insurance certificate form available on the City’s Website Standard Certificate of Insurance; (d) City of Surrey or Intermunicipal Business License: Number ________________; (e) If the Contractor’s Services are subject to GST, the Contractor’s GST Number is _____________________________________; and (f) If the Contractor is a company, the company name indicated above is registered with the Towing Services And Storage - RFQ #1220-040-2015-018 1|Page Registrar of Companies in the Province of British Columbia, Canada, Incorporation Number ___________________________________. 4. If requested by the City, I/we would be prepared to enter into the Agreement, amended by the following departures and additions (list, if any): Section Requested Departures / Additions 5. The Contractor acknowledges that the departures it has requested in this Quotation will not form part of the Agreement unless and until the City agrees to them in writing by initialing or otherwise specifically consenting in writing to be bound by any of them. 6. CITY ANNUAL REVENUE SHARE: (a) (b) Percentage of Gross Revenue is __________ % (Refer to Section 1.1 (bb) of the Agreement); and Guaranteed Minimum Annual Revenue is $_____________ (Refer to Section 10.1 (a) of the Agreement). 7. Administration Fee is $ ______________ (Refer to Section 1.1 (b) of the Agreement). 8. Towing charges for City owned or RCMP Vehicles and equipment: Normal Service, less: ________________% Priority Service, less: ________________ % Number of Free tows annually throughout the Term _____________, less ________________%. (Refer to Section 10.3.3 (b) of the Agreement) 9. General Service Charges (not including towing) for Normal Services, as follows: (i) dead battery $ ______________ (ii) flat tire repair/changeover $ ________________ (iii) other $_______________________ less ______________%; 10. General Service Charges (not including towing) for Priority Services, as follows: (i) dead battery $ ______________ (ii) flat tire repair/changeover $ ________________ (iii) other $_______________________ less ______________%; PROCEEDS OF SCRAP VEHICLE DISPOSAL 11. Remuneration to be paid to the City for each Vehicle disposed of by the Contractor as scrap. Towing Services And Storage - RFQ #1220-040-2015-018 2|Page IMPROVEMENTS: Time schedule for Surrey Tow Yard, Fleet and Software Enhancements The Contractor should provide an estimated schedule, with major item descriptions and time indicating a commitment to implementing and completing the proposed Surrey Tow Yard, site enhancements, software implementation and fleet upgrades as per the following time schedule, (use the spaces provided and/or attach additional pages, if necessary). Week 18 Week 17 Week 16 Week 15 Week 14 Week 13 Week 12 Week 11 Week 10 Week 9 Week 7 Week 6 Week 5 Week 4 Week 3 Week 2 Schedule Week 1 ACTIVITY Week 8 12. Surrey Tow Yard construction Landscape Improvements Surrey Tow Yard Security GPS Equipping of all Enhancements Towing Vehicles Customer Service Area Enhancements Fleet Upgrades Vehicle Storage Demarcation System Software Consultation and Customization Software Planning & Design Software Construction and Development Software Testing, Training and Rollout. Key Personnel & Sub-Contractors: 13. Contractor should provide information on the background and experience of all key personnel proposed to perform the Services, setting out their names (include field operations supervisor, and safety supervisor contact information), responsibilities and relevant experience (use the spaces provided and/or attach additional pages, if necessary): Key Personnel Name: Experience: Dates: Project Name: Responsibility: Towing Services And Storage - RFQ #1220-040-2015-018 3|Page 14. Sub-Contractor(s) and/or Owner/Operators drivers list: All sub-contractors are the responsibility of the Contractor. The Contractor shall indicate in writing, if requested by the City, those sub-contractors which the Contractor would be prepared to accept for the performance of the Services. Experience, and References: Contractors should be competent and capable of performing the Services requested. 15. Contractor’s relevant experience and qualifications in performing the Services similar in size, scope and complexity to those required by the Agreement (use the spaces provided and/or attach additional pages, if necessary): 16. Contractor’s references (name, telephone number and email) (use the spaces provided and/or attach additional pages, if necessary). The City's preference is to have a minimum of three references. Previous clients of the Contractor may be contacted at the City’s discretion. 17. The Contractor agrees to provide a _______________________________ (computerized or manual) billing system. The Contractor should enclose with their Quotation various samples of reports that may be made available to the City. 18. Contractor should describe in detail their cash handling and security procedures including the frequency of financial institution deposits, the minimum/maximum amount of cash held overnight and whether a safe will be on site: 19. Report Deadlines: The Services detailed in Schedule A – Scope of Services are time sensitive. Delayed Services and reports may result in increased costs to the City. Contractor should provide a description how you are prepared to be financially accountable for reporting that does not meet the required timelines or City standards: 20. Overflow Storage Site for By-law Impounded Vehicles: The Contractor should describe the location(s) and capacity of the proposed By-law Impounded Vehicle storage site in the event the Surrey Tow Yard is at full capacity: If the site is leased please provide general details of the lease arrangement: Towing Services And Storage - RFQ #1220-040-2015-018 4|Page 21. Primary Towing Vehicles: As part of the response to this Quotation, each Contractor is to provide information which identifies the wreckers and related equipment presently owned or leased and will be used to service vehicles and equipment intended by these specifications. Responses shall list the year, make and class of each wrecker and any other information Contractor feels relevant for consideration The Contractor shall provide on a 24 hour, 7 days per week basis the following equipment of sufficient numbers and capacity to perform and complete all towing requests on an “as required” and “as directed” basis in accordance with the “Scope of the Services”. Demonstration of the equipment offered may be required and must comply in all respects with the standards, requirements and governing regulations of the BC Motor Vehicle Act. (a) A minimum number of light duty ___________ (state quantity); medium duty _______ (state quantity); heavy duty _____________ (state quantity); Towing Vehicles meeting the requirements set out by ICBC for registered towers shall be provided to perform the services. (b) Primary Towing Vehicles which would normally be assigned to these Services are listed below: Vehicle No. License No. Make/Model GVW Year Vehicle Considered To Be LD/MD/HD 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. Towing Services And Storage - RFQ #1220-040-2015-018 5|Page 22. Special Events: During special events the City may request additional Towing Vehicles. In addition to the number of Towing Vehicles listed above, the maximum number of Towing Vehicles the Contractor could provide as, when and if requested to do so by the City is______________. 23. Training and Safety: (a) Describe the scope of operator driver training and safety training which staff and drivers have had (or will have had) prior to being assigned to provide the Services: (b) Describe what professional development/training initiatives your organization makes available to your staff to enable ongoing professional development and up to date knowledge: 24. Company Profile: Insert a brief description of Contractor's company, purpose, and history of successes: 25. Contractor’s Complaint Procedure: Insert a brief description of Contractor's complaint procedure and complaint resolution process: 26. Quality Assurance and Customer Service: Describe how quality assurance and customer satisfaction is accomplished: 27. Proposed Surrey Tow Yard (Detail Fully): (a) Registered Owner(s) of Property: (Name and Address) (b) Civic Address: Towing Services And Storage - RFQ #1220-040-2015-018 6|Page 28. 29. (c) Legal Description: (d) Current Zoning: (e) If proposed site is not owner occupied, please provide relevant details: (i.e. Lease, Terms, Special Condition(s) under which occupancy is granted or limited to, etc.) (f) Description of site features including landscape and fencing/screening in place or proposed: (g) General description of site buildings should include site plan (include outline of proposed secure storage area/building for vehicles impounded for police investigations): Computerized Business Tow Management Software: (a) Names, qualifications and experience of personnel that would be assigned to perform the installation and training of the software and project management: (b) Specific plans for providing the proposed goods including: List of proposed equipment/goods/etc. that would be made available as required to support the system: Contact Phone Numbers: Contractor should provide one or more telephone numbers for contacting a company representative at anytime, regular time, after daytime working hours and for emergency repair services: Name and Phone Number 1 During Regular Business Hours Towing Services And Storage - RFQ #1220-040-2015-018 7|Page 30. 2 Outside of Regular Business Hours 3 Emergency Value Added Services: Provide information on what makes your firm innovative, what is your competitive advantage, and what other services your firm could provide that would assist or be of benefit to the City: 31. Sustainability: Provide information on any initiatives, programs implemented and vehicle and fuel choices that the Contractor has made that could be considered environmental, financial/economic, social/ethically sustainable value: 32. I/We the undersigned duly authorized representatives of the Contractor, having received and carefully reviewed the RFQ and the Agreement, submit this Quotation in response to the RFQ. This Quotation is executed by the Contractor this _______ day of _______________, 2015. CONTRACTOR I/We have the authority to sign on behalf of the Contractor. ________________________________________ (Legal Name of Contractor) _________________________________________ (Signature of Authorized Signatory) ________________________________________ (Signature of Authorized Signatory) _________________________________________ (Print Name and Position of Authorized Signatory) ________________________________________ (Print Name and Position of Authorized Signatory) RDO June 11, 2015 Towing Services And Storage - RFQ #1220-040-2015-018 8|Page