IT Architecture and Infrastructure Committee 9:00 – 10:30 a.m., April 10, 2015, FAC 228D I. UT Web (update) / Web Central/UTS Retirement - Endorse (Jenn Coast, Christina Konstantinidou, David Moss) II. Retirement of m.utexas.edu – Endorse (Jenn Coast, Christina Konstantinidou, Dave Moss) III. Infrastructure as a Service Charter – Update (Cam Beasley, William Green) IV. TSC Certification Training – Status Report (Sandra Germenis, Cam Beasley) V. Commodity Server – Status Report (Cam Beasley, William Green) W E B C E N T RA L SE RV I C E RE T I RE ME N T P RO J E C T – A P RI L 2015 OVERVIEW With the endorsement of the Architecture & Infrastructure Committee (AIC) in 2012 as part of the UT Web Infrastructure Project, Information Technology Services (ITS) plans to retire Web Central, the legacy shared Web hosting and UTS email service at the University. At the completion of the project, all Web Central websites and email addresses will be migrated, archived, or deleted, and all hardware and software associated with Web Central will be decommissioned. ENDORSEMENT REQUESTE D ITS requests that AIC endorse the Web Central Service Retirement (WCSR) project plan. The plan was endorsed by the Web Technologies & Infrastructure (WTI) Subcommittee on April 2 and the University Communications Standards Committee (UCSC) on April 6. PROJECT SCHEDULE A high-level project schedule is outlined below. At this time, the estimated completion is August 2016. During the Design phase, the project team will create the final migration timeline, after consulting with customers to assign them to a migration wave. At the end of the Design phase, the project team will present the final project schedule to IT governance. Start Plan Design March Mar-Apr 2015 May - July 2015 2015 Migration June 2015 – June 2016 Decommission June - July 2016 Finish Close Aug 2016 August 2016 Scheduled Phases Plan: Initiate the project and obtain governance endorsement for the project scope and initial schedule. Design: Identify and consult with customers and finalize the migration process, scheduled waves, and detailed timeline. Migration: Regularly communicate and consult with customers to ensure timeline is on target. Customers will migrate sites, files, programs, and active email addresses to the alternative services. Decommission: Decommission all necessary hardware and software. Close Out: Conduct a retrospective, provide final updates to IT Governance, and close the project. PROJECT GOALS Provide guidelines for each recommended alternative to Web Central hosting or email service. Enable customers to identify appropriate actions to take to independently migrate Web Central sites to alternative solutions. Ensure that customers migrate, archive, or delete all Web Central sites, files, programs, and active email addresses according to the retirement schedule. Transition archived web content files to the University Digital Archives location of choice at the close of the project. Decommission all Web Central hardware and software. USER IMPACT There are more than 100 colleges, schools, departments, or individuals that have over 1200 unique websites within the www.utexas.edu namespace or as custom domains on Web Central, of which 65% will most likely be archived or deleted. The Web Central/UTS email service has about 500 active users of @www.utexas.edu and @uts.cc.utexas.edu addresses. 1 Web Central Service Retirement Project April 2015 W E B C E N T RA L SE RV I C E RE T I RE ME N T P RO J E C T – A P RI L 2015 Impact Analysis All users that currently host sites on Web Central will be required to migrate, delete, or archive those sites. All users that host UTS personal websites will need to migrate, delete, or archive those sites. All users who currently send and receive email via UTS or Web Central will be required to move to another mail service or email address. The alternative services and archive resources will most likely have an increase in customer requests and customer support needs. ALTERNATIVE SERVICES ITS has identified more robust and secure alternatives to Web Central hosting and email services, such as: For Websites UT Web Managed Drupal (Fall 2015) WordPress (sites.utexas.edu) SharePoint University Wiki Service UT Virtual For UTS Emails Microsoft Office 365 UTmail SUPPORT AND DOCUMENT ATION ITS will offer consultation and comprehensive documentation on the transition procedures of the alternative services to each user, as well as regularly scheduled office hours. FOR MORE INFORMATION For more information, please contact the project team: Christina Konstantinidou Project Manager, ITS Applications christinak@austin.utexas.edu Jenn Coast Web Strategist, ITS Applications coast@austin.utexas.edu 2 Web Central Service Retirement Project April 2015 M . U T E X A S . E D U R E T I R EM E N T P R O P O S A L – A P R I L 2 0 1 5 OVERVIEW With the forthcoming launch of the responsive, mobile-friendly www.utexas.edu home and core pages, there will be no need for a separate m.utexas.edu site to display mobile content. ITS plans to retire the m.utexas.edu site when the responsive www.utexas.edu site goes live in April and to redirect the m.utexas.edu URL to the new site. ENDORSEMENT REQUESTE D ITS requests that the Architecture & Infrastructure Committee (AIC) endorse the m.utexas.edu retirement plan. The Web Technologies & Infrastructure (WTI) Subcommittee endorsed the plan on April 2 and the University Communications Standards Committee (UCSC) on April 6. RETIREMENT JUSTIFICA TION A separate m dot site is no longer needed because the www.utexas.edu home and core pages will be responsive and mobile friendly. The use of m dot sites is declining, by as much as 50% in 2015 according to one report linked below. Traffic to m.utexas.edu is very low, with the most popular page (Alerts) receiving only 311 hits in the last 30 days (non-robot traffic). The m.utexas.edu content is out of date, with broken links and broken RSS feeds. There have been no requests by campus developers or visitors to update the out-of-date content, another indication that the site is not heavily used. ITS will no longer have to maintain a separate code base for the m.utexas.edu site. M dot sites are dead. Long live responsive design. RETIREMENT TASKS Communicate with owners of mobile-specific sites to which the m.utexas.edu site links, with proposed action to provide a mobile link on the desktop version if one does not already exist. Communicate with the broader University IT community about the retirement of m.utexas.edu and request that links to m.utexas.edu are removed. Redirect the m.utexas.edu, utexas.mobi, www.utexas.mobi, and mobile.utexas.edu URLs to www.utexas.edu when the new design goes live. Transfer the m.utexas.edu files and codebase to University Archives, as part of the Web Central Service Retirement Project. USER IMPACT Based on research of the current site, there will be limited impact to visitors because the site receives very little legitimate traffic. No changes will be required to mobile-specific sites to which m.utexas.edu links. IMPACT ANALYSIS Site owners that have mobile-specific sites to which m.utexas.edu links may choose to add a link to a mobilespecific site from a non-mobile version. Campus developers that currently link to m.utexas.edu will need to remove the links. Visitors will need to update or remove any bookmarks to m.utexas.edu. 1 m.utexas.edu Retirement Proposal April 2015 M . U T E X A S . E D U R E T I R EM E N T P R O P O S A L – A P R I L 2 0 1 5 INDUSTRY RESEARCH Mobile SEO is Dead!, March 03, 2015 “The use of ‘m dot’ as a website's address prefix has been surpassed by the use of responsive and adaptive web design to provide mobile users with online content that conforms to their specific device and its screen size.” Mdot sites expected to lose 45-50pc of share in 2015: report, January 27, 2015 “Dynamic serving and responsive design mobile sites are expected to rise while dedicated mdot sites will slide further as marketers look for more efficient and scalable methods of mobile optimization, according to a recent report from Pure Oxygen Labs.” Respo nsiv e D esign v s. Mo bile “m .dot” site s , June 2014 “One of the main problems with creating a separate mobile “m.dot” website is that you now have 2 code bases to manage.” Six reasons to ditch your m.site in 2014, December 4, 2013 “In just a couple of short years, m.sites have gone from must-have to must-not-have. Here’s a short history of the m.site and why, if you haven’t ditched yours already, you should make it a priority to retire it in 2014.” FOR MORE INFORMATION For more information, please contact: Jenn Coast Web Strategist, ITS Applications coast@austin.utexas.edu Paul Grotevant Drupal Team IT Manager, ITS Applications pfg@utexas.edu 2 m.utexas.edu Retirement Proposal April 2015