ARCHITECTURE & INFRASTRUCTURE COMMITTEE
MEETING NOTES
Friday, June 12, 2015
9:00 – 10:30 AM
FAC 228D
I.
VoIP – Update (Linda Buckley)
Picking up old avaya phones, faxes will stay on analog, catching up on 911 building
turn-overs to unit.
Q. Plan to change paper process for requesting a new line with the TSCs? Plan for
phone deli very to PRC?
A. ITS is going through every building and making sure that the entire emergency
lines work. It’s by a building-by-building basis. Working on changing the paper
option.
Q. Is there more information on rate increase?
A. FAX phones are staying on analog, less number of users increase the price overall
for everyone, and some buildings have to stay on analog. The rate projection is for
the next fiscal year.
Comment: I have not seen this in the budget instructions
A. The report is being written and it should go out next week. And William will
review it before release.
More to come with TSC training video.
Update on the mobile client (smart phone)
Working on that and the transition for long distance. Might propose to use an app
that is generic in android and apple instead of an UT branded one.
II.
ASMP Technical Architecture – Update (Julienne VanDerZiel, Pat Jones, Eric Weigel)
Julienne VanDerZiel introduced Pat Jones to the committee. They both presented the
ASMP Technical Architecture Update.
Julienne VanDerZiel and Pat Jones presented the plan for the new Technical
Architecture. Just finished the technical architecture design and specification. Goal is
to provide an Administrative Systems Technical Architecture that is “componentbased, flexible, flexible, predictable, resilient, secure, and scable.” Also, to provide
production and development environments that support cloud, package, and custom
applications for administrative units and their interfaces. This will also follow ITIL
and CMMI practices to build environments, processes, and tools that support these
goals. There are five major documents that are interrelated and share a common
numbering system that include methodology diagrams, future architecture
diagrams, technical description of work, technical release schedule, and project
workplans.
We are currently in the Technical Architecture Implementation Project Initiation.
Will release software in four components. Releases based on UT requirements and
priorities.
We are using the same ASMP methodology into TAI and into other programs that
can be repeatable. Pat Jones is in charge of the Organizational Change Management
Strategy that includes the stakeholder engagement, communications, change
readiness, and training strategy that includes the resign of the software developertraining program. Training includes those who will support these services,
consumers, and a total design of the software developer-training program. Will be
talking to groups and governing bodies for the stakeholder engagement,
Q. Have you all started on the organizational change management overview?
A. Still in strategy plan to make sure that it’s in line with the ASMP timeline. Just
made a draft. Still planning all of this and implementation will come out in the fall.
We have not held any focus groups.
Dana and Rich Janes have been going to each application owner one by one to see if
there are common applications that can be consolidated into WorkDay to be more
cost effective for the university overall.
Need to establish a technical readiness coordinator along with the already
appointed readiness coordinator.
Chart of Release Methodology Diagram with seven steps on how an application will
be released such as approval of release from candidate for operational readiness.
Chart of Service Deployment Methodology with six steps on how a service is
deployed such as preparing the service, defining the operational process, and
defining institutionalization processes.
Alpha user is are early service consumers that have a business need to begin early
use of service although the service is not yet deployed nor fully supported. Training
may or may not be available, in incomplete/unstable environments, “best effort”
support mode, and effort matures over time and service nears deployment
readiness. Reconfiguration or refactoring may be needed as processes and
standards are defined. Required to collaborate, provide feedback and work closely
with Service Owner.
There is a list of next major upcoming deliverables. Release one implementation
date is January 2016 that includes a lot of the infrastructure.
Q. That TADs group made decisions with “best guess,” when you get to phase 4, in
three years, is there a degree of revaluating the older decisions?
A. Absolutely, yes.
III.
Pilot to Explore Leveraging the Full Capabilities of UT System Office 365 Licensing –
Proposal (Trice Humpert, Bob Gloyd)
Bob Gloyd asked, “When you hear Office 365, what do you think of?” Email. Well
actually, there are 364 more components to it.
Currently UT is not leveraging a number of tools that we are paying for. The UT
Austin pilot would provide data relevant to evaluating the value and incremental
labor cost to deploying this toolset across campus. There is a lot of interest across
campus. Asking for endorsement on a task force to explore/exercise these tools over
the coming year. Limited support needed from ITS other than enabling capabilities
for select units. Bob Gloyd will lead and report findings back to AIC.
Comments:
Need to make out documents, a list of stakeholders, criteria, and accessibility. Need
to think about long term support.
Sandra would like to participate on the training and support.
Need a plan on how it could be done before endorsement. Will come back with a
charter.
Q. Could we enable a dozen accounts to help access these tools?
A. Yes.
IV.
Unanimously endoresed
TSC Training Update – Update (Sandra Germenis, Cam Beasley)
Sandra Germenis and Cam Beasley gave an update on the TSC Training. 488
responses to the TSC survey tool. Of the 488, 40% have SANS training or
certification, about 160 people. Need to find a way to publish results by maintaining
privacy of people. Good response to the survey, 540 got the email.
Q. On page 3, 105 people said other, what does that mean?
A. Still have to go through the “other” text box and evaluate those.
Q. How is this going to impact the date of the ITS TSC training?
A. Have a year before Audit will come to access. Still have to complete the UT system
training.