SECURITY AWARENESS AND TRAINING ADMINISTRATIVE MANUAL APPROVED BY: SUPERCEDES POLICY: DATE: HIPAA Security Rule Language: POLICY # 14 ADOPTED: REVISED: REVIEWED: REVIEW: PAGE: “Implement a security awareness and training program for all members of a covered entity’s workforce (including management).” 1. Security reminders (A) 2. Protection from malicious software (A) 3. Log-in monitoring (A) 4. Password management (A) Policy Summary: Sindecuse Health Center (SHC) must develop, implement, and regularly review a formal, documented program for providing appropriate security training and awareness to its workforce members. All SHC workforce members must be provided with sufficient training and supporting reference materials to enable them to appropriately protect SHC information systems and data. All new SHC employees must receive appropriate security training before being provided with access or accounts on SHC information systems. Business associates must be made regularly aware of SHC security policies and procedures. Third party persons who access SHC information systems or data must be made aware of SHC security policies and procedures. Purpose: This policy reflects SHC’s commitment to provide regular security awareness and training to its workforce members. Policy: 1. Each workforce member who has access to SHC information systems must understand how to protect the confidentiality, integrity, and availability of the systems. 2. SHC must develop, implement, and regularly review a formal, documented program for regularly providing appropriate security training and awareness to workforce members. 3. All SHC workforce members, both remote and onsite, must be provided with sufficient regular training and supporting reference materials to enable them to appropriately protect SHC information systems. Such training may be provided at SHC facility locations or via remote training methods. Such training must include, but is Page 1 of 4 Copyright 2003 Phoenix Health Systems, Inc. Limited rights granted to licensee for internal use only. All other rights reserved. SECURITY AWARENESS AND TRAINING not limited to: All appropriate SHC information security policies, procedures and standards. The secure use of SHC information systems (e.g. log-on procedures, allowed software). Significant risks to SHC information systems and data. SHC’s legal and business responsibilities for protecting its information systems and data. Security best practices (e.g. how to construct a good password, how to report a security incident). 4. After training has been conducted, each SHC workforce member must verify that he or she has received the training, understood the material presented, and agrees to comply with it. 5. All new SHC employees must receive appropriate security training before being provided with access or accounts on SHC information systems. After such training, each employee must verify that he or she has received the training, understood the material presented, and agree to comply with it. 6. Business associates must be informed of SHC security policies and procedures on a regular basis. Such awareness can occur through contract language or other means. 7. Third-party persons who access SHC information systems or data must be informed of SHC security policies and procedures. It is the responsibility of each SHC employee who retains the services of thirdparty individuals to ensure that these individuals adhere to all appropriate SHC policies. Such responsibility may include verifying third-party individuals have attended security training or providing them with appropriate security training or reference materials. 8. All SHC information security policies and procedures must be readily available for reference and review by appropriate employees, business associates, and third-party workers. 9. All SHC workforce members responsible for implementing safeguards to protect information systems must receive formal training that enables them to stay abreast of current security practices and technology. 10. As defined in SHC’s Security Reminders policy, SHC must provide regular security information and awareness to its workforce members. 11. As defined in SHC’s Protection from Malicious Software policy, SHC must regularly train and remind its workforce members about its process for guarding against, detecting, and reporting malicious software that poses a risk to its information systems and data. Page 2 of 4 Copyright 2003 Phoenix Health Systems, Inc. Limited rights granted to licensee for internal use only. All other rights reserved. SECURITY AWARENESS AND TRAINING 12. As defined in SHC’s Log-in Monitoring policy, SHC must regularly train and remind its workforce members about its process for monitoring log-in attempts and reporting discrepancies. 13. As defined in SHC’s Password Management policy, SHC must regularly train and remind its workforce members about its process for creating, changing and safeguarding passwords. Scope/Applicability: This policy is applicable to all departments that use or disclose electronic protected health information for any purposes. This policy’s scope includes all electronic protected health information, as described in Definitions below. Regulatory Category: Administrative Safeguards Regulatory Type: Standard Regulatory Reference: 45 CFR 164.308(a)(5)(i) Definitions: Electronic protected health information means individually identifiable health information that is: Transmitted by electronic media Maintained in electronic media Electronic media means: (1) Electronic storage media including memory devices in computers (hard drives) and any removable/transportable digital memory medium, such as magnetic tape or disk, optical disk, or digital memory card; or (2) Transmission media used to exchange information already in electronic storage media. Transmission media include, for example, the internet (wide-open), extranet (using internet technology to link a business with information accessible only to collaborating parties), leased lines, dial-up lines, private networks, and the physical movement of removable/transportable electronic storage media. Certain transmissions, including of paper, via facsimile, and of voice, via telephone, are not considered to be transmissions via electronic media, because the information being exchanged did not exist in electronic form before the transmission. Information system means an interconnected set of information resources under the same direct management control that shares common functionality. A system normally includes hardware, software, information, data, applications, communications, and people. Page 3 of 4 Copyright 2003 Phoenix Health Systems, Inc. Limited rights granted to licensee for internal use only. All other rights reserved. SECURITY AWARENESS AND TRAINING Workforce member means employees, volunteers, and other persons whose conduct, in the performance of work for a covered entity, is under the direct control of such entity, whether or not they are paid by the covered entity. This includes full and part time employees, affiliates, associates, students, volunteers, and staff from third party entities who provide service to the covered entity. Availability means the property that data or information is accessible and useable upon demand by an authorized person. Confidentiality means the property that data or information is not made available or disclosed to unauthorized persons or processes. Integrity means the property that data or information have not been altered or destroyed in an unauthorized manner. Risk means the likelihood that a specific threat will exploit a certain vulnerability, and the resulting impact of that event. Responsible Department: Administration; Information Systems Policy Authority/ Enforcement: SHC’s Security Official is responsible for monitoring and enforcement of this policy, in accordance with Procedure # (TBD). Related Policies: Security Reminders Protection from Malicious Software Log-in Monitoring Password Management Renewal/Review: This policy is to be reviewed annually to determine if the policy complies with current HIPAA Security regulations. In the event that significant related regulatory changes occur, the policy will be reviewed and updated as needed. Procedures: TBD Page 4 of 4 Copyright 2003 Phoenix Health Systems, Inc. Limited rights granted to licensee for internal use only. All other rights reserved.