Sacramento City College Unit Plan Fiscal Year 2005-2006 July 1, 2005 – June 30, 2006 Division Name: OPERATIONS Division Director: Robert Martinelli MISSION: The Operations Division provides a variety of support services for the college community to include the following: custodial services, facilities utilization, duplicating services, grounds maintenance, general maintenance and repair, and vehicle control. In addition, to these broad areas of responsibility, the Division manages a number of critical programs for the campus including key control, hazardous material handling/disposal, safety programs, waste diversion program, telephone control and emergency operations. The Operations Division also maintains an interface with district level facilities maintenance and planning directorates for work order management, remodel/renovation and modernization planning and programming, capital outlay programming, Master Planning, and space inventory and utilization documentation. Emergency procedures, environmental compliance, waste diversion, and risk management programs are also coordinated with the District Office. Program Needs: Personnel: As new facilities are added and modernized on the main campus, a proportionate increase in custodial and maintenance staff will logically be required to maintain a consistent level of service to the college. As we are currently configured, we do not provide routine security, maintenance and custodial support to the SCC Outreach Centers. If this concept is changed, it will also require changes/increases to these support personnel requirements. Authorized Personnel (FTE) Operations Division FTE 2004-2005 Actual End FY FTE 2005-2006 FTE 2006-2007 FTE 2009-2010 3 3 4 Custodial/Receiving/ Store Clerk Services Grounds 32.5 33.5 Maintenance Technician 1.5 31.5 Note 1,2 1.5 Note 1 2 Note 2 1 4 Note 4 33.5 Note 5 1.5 2 2 1.5 Note 6 4 2 Note 6,7 4 46.5 47 Department/Office Division Office 1 Facilities 1 Duplicating/Mail Service 3 TOTAL 42 4 Note 3 43 2 1.5 NOTES: 1. Reclassification action. Change 1.0 custodian to .5 grounds and .5 custodian. 2. 50%/50% Custodial / Maintenance Tech position reclassified to 1.0 Maintenance Tech I, approved 7/28/05. 3. Additional clerk in duplicating to cover extended hours/faculty expectations plus mail service to Outreach Centers twice per week. 4. Additional clerk to cover extended hours of operations and vehicle operations (function to be realigned to Operations from Campus Police ~Oct 2006). 5. Two additional custodial positions to cover increased / new ASF on campus as a result of modernization plus needed swing space. 6. Facility rental and non-credit class utilization tracking. Space inventory tracking. 7. Event supervision, increased office hours. Technology: The Division has a continuing need for upgrade and replacement of existing office and department computers. In addition to individual PCs for supervisors, technicians and clerks, there is also a need for special use computers to cover on-line training (vehicle safety), emergency operations and facilities utilization tracking. Given the total division requirement, we would expect to replace at least one PC system per year to retain a modern, functional IT capability. Operating Budget: Services and materials that are provided to the college as a whole drive the majority of the Operations Division budget. For example, paper and office supplies, custodial supplies, pest control, hazardous material handling and disposal, waste management are all centrally purchased and managed by the division for the college community. Therefore, the scope of the operating budget is a function, in large part, of the needs of the college as a whole and the levels of service offered are necessarily impacted by any budget shortfalls or inability to fund at required levels. From a broader perspective, given the complexity and cost of some projects it is important and prudent to establish sinking funds to ensure that replacement work can take place when needed without incurring large budget requirements in a single year. Examples of this type of expense include carpet and furniture replacement, boards, clocks and blinds for rooms, or renovation of a major sports facility like the track or a baseball field. Facilities: Office space in the division, while constrained is adequate for the present configuration. However, with the addition of additional personnel as outlined in the personnel section of this plan, there would be a requirement to find office/clerical space for at least two additional employees in the Operations and Facilities offices. 3 When the multi-story parking structure is completed on campus (estimated Oct 2006), the police services function will relocate to this new structure. This will vacate building 6 on the main campus. At that point, the Operations Division will relocate from its present location in SG 129 to building 6. This will include the division and facilities office functions. The custodial department will remain in SG 129 and the receiving dock. This will provide additional on campus storage space to offset expected lost space from our current storage area in bay 6. Further, this will provide the Operations Division office with additional space to accommodate assumption of responsibility for vehicle operations once the campus police are moved to the new parking structure. As part of the district wide directive to establish an emergency operations capability, the Division has constructed a small Emergency Operations Center (EOC) within the division spaces. However, this is very inadequate to accommodate the entire EOC staff when it is formed. Therefore, it is recommended that a new EOC site be secured for the SCC campus. Modifications to the SG 129/receiving spaces would provide a more adequate EOC for the campus. Approximately 800 ASF would be needed for a suitable EOC facility for the campus. When not in use for emergency operations, this facility could be used for a general meeting room and/or periodic instructional space. Currently, SCC and FM grounds maintenance functions are located in Hughes Stadium, Bay 7. When/if bay 7 is remodeled (timing TBD), it will be necessary to find alternate space on the campus for the grounds personnel (6 people) and their equipment. This will need to be coordinated with the district Facilities Maintenance Directorate. Part of this problem was caused by the Sacramento Regional Transit station locating at SCC and requiring the old maintenance building to be torn down (2003). Similarly, the campus maintenance function is located in Hughes Stadium, bay 9 along with a substantial amount of storage space for campus functions to include the entire graduation set. When/if this bay is modified to create additional office, classroom and laboratory space (timing TBD), it will be necessary to find an alternate site, on the campus, to house the maintenance function (bay 20 has potential for this adaptation). Duplicating Services is currently located in B-140/141. This space is NOT adequate for the entire duplicating function so some space is borrowed from the reprographics function in building 31. At some point in the future, a consolidation of the graphic impressions, reprographics, printing and duplicating services should be considered for the campus as an efficiency and productivity management initiative. Building 31 would serve as a suitable consolidated Duplicating, Reprographics and Printing location for the campus. Space in B140/141 could be returned to instructional space. 4 Major Program Areas: This section provides an overview of major program areas within the division along with accomplishments (2004-2005) and objectives (2005-2006) in each program area. Facility Planning: Work with campus leadership on facility planning and use to ensure an accessible campus for our students and effective utilization of facility resources. Provide the interface between the college and the district planning and programming activities to ensure student access and college operations are sustained. This includes coordination, development and monitoring of the Capital Outlay Program, Master Planning, Facility Space Inventory, Special Maintenance and Repair and modernization projects on the campus and at the Outreach Centers. Serve as the tri-chair of the Campus Development Committee and thereby utilize the participatory decision making process to keep the campus involved through periodic updates/discussions with the Committee. Seek inputs on campus issues and actions throughout the planning process. ACCOMPLISHMENTS (2004-2005) - In coordination with FM and consultant (National Access Consultants), completed work on the SCC facility assessment for Americans with Disabilities Act (ADA) compliance - Directed/coordinated OCR compliance work projects on the campus (Hoos Pool, Union Stadium and related parking/access areas. - Signage improvements, campus wide. - Worked with contractors, Sacramento Regional Transit Authority and District to complete City College RT Station integration on the campus - With Campus Development Committee, developed and implemented alternate construction plan to provide a viable, ADA compliant route from RT station to the main campus. - Coordinated and directed playground improvements for the Child Development Center -- Safety compliance improvements -- Integrated efforts with faculty member who had secured a grant for the center - Coordinated and directed project work for space enhancement and utilization to help sustain enrollment in academic programs: e.g. Hoos Pool, Business 204/5, LAC 16/116 - Developed and implemented numerous tracking and management tools necessary to manage modernization and parking changes anticipated for the campus. OBJECTIVES (2005-2006) - Develop and track mitigation options for SCC staff/faculty and student parking as we work through TAP and Modernization projects 5 - Develop, coordinate and implement alternate space utilization plans to sustain and/or grow College enrollment -- Develop and coordinate projects necessary to offset space lost due to modernization and/or TAP projects on the campus. - In coordination with FM and NAC, complete work on the SCC ADA Transition Plan -- Develop, in coordination with District/FM, a tracking tool for project completion and funds expended associated with the ADA Transition Plan -- Develop a prioritization mechanism for completing ADA compliance projects to meet the highest college needs. - Track and update College Space Inventory, especially as it relates to Cap-load impacts - Work with all departments/divisions on optimum space utilization consistent with College goals and objectives for growth and modernization. Custodial/Receiving Services, Maintenance and Repair and Grounds: Provide for the day-to-day maintenance and repair of all college facilities. This includes custodial services and maintenance and repair projects not directed to the district. The division office also coordinates and tracks all phone maintenance and repair requests, work orders, and maintains the key inventory and control function for the campus. ACCOMPLISHMENTS (2004-2005) - Installed new flooring in three buildings (~3000 ASF) - Completed work with the BSS division and faculty reps on interior improvements to the Child Development Center to improve doors/gate, floors and space utilization - Completed work on playground structures and shade improvements in both play yards. OBJECTIVES (2005-2006) - Install new flooring/carpeting in buildings (~2500 ASF objective for the year). - Install new boards, screens consistent with instructional program needs. - Work with the BSS division and faculty reps on interior improvements to the Child Development Center to improve doors/gate, floors and space utilization on the infant side and to replace major kitchen appliances in the facility. - Work with FM, District and campus on defining manpower standards for classified functions within the Operations division (grounds, maintenance and custodial) 6 - Continue work to correct FTE shortfalls necessary to properly manage campus facilities to include the stadiums and buildings used for rental activities. Emergency Preparedness, Environmental/Life/Safety Programs: The division office writes, coordinates and manages all updates to a variety of plans and programs required by compliance agencies in the local community and from the state of California. This also includes the emergency operations plan for the campus. A summary of planning responsibilities is outlined in the following table. PLAN TITLE AB75 – Waste Reduction Act And IWM Mandated Reimbursement Americans with Disabilities Act & Architectural Barrier Removal Program & Transition Plan Bloodborn Pathogens REQUIRED BY GENERAL DESCRIPTION/REQUIREMENTS Calif. Integrated Waste Management Board OCR & EEOC (reactive) Assembly Bill 75 – enacted in January of 2000, requires the campus to reduce its waste to landfill by 25% at the end of 2002, and by 50% by the end of 2004. Additionally, the CIWMB is required to return costs to compliance institutions. Cal-OSHA District plan to comply with guidance and restrictions in OSHA CFR Part 1910.1030 and Cal/OSHA title 8. It applies to all LRCCD employees, who by virtue of their job, may be exposed to bloodborn pathogens. This is the District Program to comply with the requirements of Cal/OSHA Title 8 Standards and OSHA CFR Part 1910.1450. by OSHA definition, they only apply to chemicals used in nonproduction laboratory processes. Requires the daily inspection of Child Development Center grounds by CDC staff (high frequency) and once every semester (low frequency) by Campus Maint. Tech. Risk Management requirement to test, track, and approve all campus vehicle drivers Industrial Relations does annual inspection and permit issuance. Actual elevator work is done through Fac Mgmt. Ops. Has permits. SB198 Requirement, OSHA CFR 1910.38 and Title 19 requirement. Requires the daily inspection of the unleaded dispenser unit at the vehicle compound. Inspections done by Custodial, tracking and reports completed by Operations. Requires that fire extinguishers be checked for operation each month. The County requires the annual re-submission of a Hazardous Materials Business Plan for (primarily) use by the Fire Department during emergencies, and for tracking/permitting hazardous materials. Chemical Hygiene Program Cal-OSHA Child Care Inspections CCR Title 22 DMV Pull Program LRCCD Elevator Inspections and Permits Emer. Proc./EOC Prg. Fuel Logs Cal. Industrial Relations Fire Extinguisher Checks Hazardous Material Business Plan -Campus -Hangar CSH SC 13160-13190 Sacramento County Hazardous Materials Div. Cal-OSHA SMAQMD Rule 449 Signed into law on July 26, 1990, with implementation effective dates for specified requirements from July 26, 1992, through dates in 2010. 7 Hazardous Waste HazMat/HazCom OSHA, EPA, County, City, State, DOT OSHA, EPA, County, City, State Indoor Air Quality EPA & OSHA Injury/Illness Prevention Program OSHA Standards for General Industry (29CFR Part 1910) Sacramento County Air Quality Management Regulations Cal-OSHA SB198 – Safety Cal-OSHA Storm Water Resource Controls SWRCB Universal Waste Act Calif. Integrated Waste Management Board Cal-OSHA SAQMD All hazardous waste removal required to be manifested. All programs relating to the use, control, release, handling, and disposal of identified hazardous materials, to include substances under the Clean Water Act, The Clean Air Act, RCRA, Toxic Substances Control Act, and OSHA designation per CFR Subpart H. 1910. EPA and OSHA program guidance is generic. This plan was developed to provide an organized vehicle for response, investigation, tracking, and closure of indoor air quality reports or incidents. This is a comprehensive Los Rios IIPP to comply with the SB198 requirements. Effective 7-1-91 OSHA General Industry Standards delineating areas of application at the college and within the district. These go toward employee working safety. The Sacramento Air Quality Management District essentially is interested in our District vehicles and our Underground Storage Tanks and systems. Thus far, we’ve had no compliance items from a vehicle/employee numbers standpoint, but we have undergone several very thorough and detailed inspections of our HazMat, HazCom, and tank/tank warning systems. In 1989 the California Governor signed Senate Bill 198 into law. This law mandates that all employers establish and maintain a written Injury/Illness Prevention Program (IIPP) for their employees, and that Cal/OSHA direct, administer, and inspect the program. The regulation pertains to the containment and diversion of hazardous materials flowing into storm water drains. This program primarily relates to the Aeronautics Hangar. Universal waste is described as non-hazardous, non-infectious material that qualifies under a specific category, such as mercury, ballasts, etc. (Description is within the regulatory listing.) This was set-up as a temporary Act, and is still pending permanent regulation. Serve as the tri-chair of the Campus Safety Committee and thereby utilize the participatory decision making process to keep the campus involved through periodic updates/discussions with the Committee. Seek inputs on campus issues and actions throughout the planning process. Provide update briefings on trends associated with health and safety issues on the campus. ACCOMPLISHMENTS (2004-2005) - Completed and updated campus wide hazardous materials inventory - With Campus Safety Committee, developed a routine Safety Inspection process for campus activities that is reviewed by the safety committee. 8 - With Campus Safety Committee, developed the procedures and equipment requirements necessary to implement a staff/faculty ID card system to enhance security of the campus (OBE’d by district initiative—not yet implemented). - Maintained an alert system that tracked the Homeland Security Alert Status for the campus and advised of appropriate ‘watch’ procedures. - Developed and implemented district vehicle utilization mechanisms to ensure compliance with new district regulations on vehicle use and driver safety requirements OBJECTIVES (2005-2006) - Update all College Emergency Procedures Flip Charts to include all three Outreach Centers - In coordination with LRCCD Police Services -- Update the Campus Communications Plan -- Update and ensure proper coordination of EOC and Emergency Procedures -- Update and ensure proper security notification procedures are in place for Homeland Security alert status changes - In coordination with the Safety Committee -- Develop/implement fire safety inspections on fire fighting systems (to include building standpipe systems, fume hood/Ansul system and hand held fire extinguishers) -- Continue area/division safety inspections campus wide (off-site locations included) -- Lighting and security improvements campus wide (LRCCD CPTED inputs utilized) Facility Utilization/Community Use Programs: This activity provides oversight and scheduling services to the campus for non-instructional use of spaces for meeting, special events and rental activity. The rental activity is consistent with district directed community use programs and provides a service to outside agencies seeking to utilize the campus facilities. Contracts are developed and executed and revenue from rental activity is collected and budgeted throughout the year. ACCOMPLISHMENTS (2004-2005) - Developed and refined improved scheduling procedures for non-instructional use activity on the campus. 9 - Developed a tracking tool for revenue received and invoice procedures. - Developed improved budgeting and tracking procedures. - Revised invoice procedures for reimbursement expenses and revenue. - Developed an electronic version of the weekly calendar to reduce paper and reproduction requirements and ensure distribution, district wide, to all impacted users. - With Campus Development Committee, developed process to codify numerous campus policies and procedures into a single reference source. OBJECTIVES (2005-2006) - Continue to refine invoice and revenue tracking procedures. - Continue work to correct FTE shortfalls necessary to properly manage campus facilities to include the stadiums and buildings used for rental activities. Duplicating Services: This department is responsible for providing timely and responsive duplicating services for the campus. In addition, department staff provide mail sorting and distribution service for the campus and outreach centers. ACCOMPLISHMENTS (2004-2005) - Purchased three new print engines & software - Copy Requests reduced turn-around time -- Completed within a 24 hour period (minimum on form is 3 days) -- Re-arranged paper drawers in front copy machine to reduce the amount of time it takes staff to load paper. -- Added white paper storage - Reduced Paper Usage -- Campus maps (online) -- While You Were Gone Telephone Pads (removed from circulation) -- Staff News (online) -- Utilize two part instead of three part NCR Duplicating Request Form -Paper Supply -- Centralized the paper ordering (on campus ordering) -- Reduced cost by no longer ordering pre-three hole punch paper -Reduced mail costs by consolidating same weight mail items -Purchased new shrink-wrap machine -Mail Courier – learned new skills -- computer skill – e-mailing, internet -- computer skill – use of global list -- Office equipment - copy machine equipment and fax machine 10 OBJECTIVES (2005-2006) - Purchase new mail machine (compliance of Federal Reg.) - Complete EFI / Fiery system interfaced with campus e-mail system - Make available online printing for faculty and staff - Adjust assigned manpower to ensure longer operating hours for better customer service and pick up mail service operations from the Custodial department 11