Sacramento City College
Unit Plans
Completed Spring 2004
Department Name: Learning Skills & Tutoring Program
Department Spokesperson: Ginnie Gessford
Division Dean: Yvonne Maller (Interim)
Place an X in the boxes of included elements:
X
Accomplishments
X
Three-Year Plan
X
Action Plan
X
Budget Request
X
Budget Narrative
X
Key Performance Indicators
Learning Skills & Tutoring Program / Accomplishments 2003 – 2004
#
1a
1b
2a
2b
2c
Linkage to
Year-End Status and Accomplishments
Other Plans
Goal 1: Increase services to improve student success.
PT1,2,3,4,5
DSS 1,5,6
Develop rubrics that will be used to evaluate
DAG 4,5,7,9
Developed rubrics, working with research Office to
tutors in the LRC and used to evaluate the
DTL 1-4 DED discuss implementation procedures.
tutoring program.
1,3,4 DOE
1,2,7
In the discussion process with the English
PT1,2,3,4,5
Departments regarding how our two departments can
Develop and implement a writing lab to serve the DDS 1,5,6
best meet the writing needs of SCC students. As an
whole SCC student body not just those students
DAG 4,5,7,9
interim move, we have increased the number of
enrolled in writing classes.
DTL 1-4 DOE
walk-in English tutors who can assist students with
1,2,3,7,8
their writing needs.
Goal 2: Program Development
Hire a Coordinator to supervise and teach
PT1,2,3,4,5
The Evening/Saturday Coordinator shifted her
courses during hours not currently staffed by a
DSS1,2,5,6
schedule to provide Monday evening coverage. The
Coordinator (summer and Monday evenings) in
DAG4,5,7,9
Instruction Office has hired a roving coordinator who
accordance with Title V regulations for
DTL 1-4 DOE will provide 9 hours per day tutoring supervision
apportionment.
1,2,3,7,8
during the Summer.
PT1,2,3,4,5
DSS1,2,5,6
Through consultations with colleagues, evaluate
DAG 4,5,7,9
On-going process with faculty, counselors and staff.
and assess learning skills and tutoring program.
DTL 1-4
DOE1,2,3,7,8
Explore and implement additional marketing and PT1,2,3,4,5
Updated the website. Staff is attending ongoing
communication tools.
DSS2,DOE1,9 website maintenance training so they will have the
skills to maintain a dynamic website. Lobby signs
have been purchased and are regularly used to
announce events taking place in the Learning Skills
and Tutoring Center.
Action Plan
Learning Skills & Tutoring Program / Accomplishments 2003 – 2004
#
Action Item
2d
Revise Procedures Manual for the Learning
Skills and Tutoring Program.
2e
Develop a file retention guideline. Identify what
to keep, why and for how long. Implement file
retention guidelines.
2f
2g
3a
3b
3c
Linkage to
Other Plans
PT1,2,3,4,5
DS1,5
DAG4,5,7,9
DTL1-4
Year-End Status and Accomplishments
Ongoing project
This project still in planning stages.
PT2,3,5
PT1,2,3,4,5
Requested the usual Beacon tutoring results research.
Continue to refine research tools and consult with DSS1,2,5,6
In addition, requested information on the retention
Institutional Research regarding the Learning
DAG4,5,7,9
and persistence rates of students attending 6 or more
Assistance and Tutoring Program. Develop
DTL1-4
tutoring sessions during the semester.
marketing documents, which support the
DOE1-9
beneficial effects of tutoring on student success.
DED1,3,4,7
PT1,2,3,4,5
Have increased the number of students scheduled per
DSS1,2,5,6
appointment session to 3 instead of 2. Continuing to
Explore various scheduling options in order to
DAG4,5,7,9
provide walk-in services in high demand subjects.
optimize restricted budget.
DTL1-4
DOE7,8,9
Goal 3: Update Learning Assistance and Tutorial Center Technology
Upgrade staff computers
DOE4,5
Submitted a budget request for this item.
PT1,2,3,4,5
Submitted a budget request for this item.
M8
Upgrade learning skills computers.
DSS1,2,5,6
Acquire additional computers as the enrollment
DAG4,5,7,9
in HS 92 and HCD 360 increases.
DTL1-4
DOE6
M8
Website has been updated. Tutoring forms are
Put all study skills handouts online. Make all
DSS1,2,5,6
available online. Study skills handouts are currently
tutoring forms available online to students and
DAG4,5,7,9
being transferred to the website.
faculty. Update website.
DTL1-4
DOE6
Learning Skills & Tutoring Program / Accomplishments 2003 – 2004
#
3d
3e
4a
4b
5a
Linkage to
Year-End Status and Accomplishments
Other Plans
PT1,2,3,4,5
Researched software for HCD 360 and HS 92.
Research, acquire and implement upgraded
DS1,2,5,6
Ongoing project as there is no budget for this item at
software for HCD 360 and HS 92.
DAG4,5,7,9
this time.
DTL1-4
DOE6 M8
PT1,2,3,4,5
Submitted a budget request for this item.
Acquire separate server for learning skills
DS1,2,5,6
computers in order to support networked
DAG4,5,7,9
software applications.
DTL1-4
DOE6 M8
Goal 4: Research and interaction with other departments
PT1,2,4,5
DS1,2,5,6
This project still in planning stages.
Collaborate with faculty to develop and
DAG4,5,7,9
implement a general “program planning” sheet
DTL1-4
for student consultations.
DED1,3,4
DOE1,2,3
M8
PT1,2,4,5
Working with Institutional Research to develop a
Collaborate with selected faculty on a longevity
DSS1,2,5,6
Pilot Study of program effectiveness.
study of student academic
DAG4,5,7,9
performance/matriculation/transfer based on the
DTL1-4
use of learning skills and tutoring support
DOE1,2,3
services.
DED1,3,4
M8
Goal 5: Curriculum Development/Improvement
PT1,2,4,5
Working with Institutional Research to develop a
Continue to evaluate our current prerequisite
DSS1,2,5,6
Pilot Study of program effectiveness.
skills (HS 92) software application performance
DAG4,5,7,9
and viability in meeting students’ needs.
DTL1-4
DOE7 M8
Action Item
Learning Skills & Tutoring Program / Accomplishments 2003 – 2004
#
5b
5c
5d
5e
5f
5g
Linkage to
Other Plans
PT1,2,4,5
Evaluate and assess comparable prerequisite
DSS1.2.5.6
skills software (HS 92) applications for possible
DAG4.5.7,9
implementation.
M8 DTL1-4
DOE7 M8
PT1,2,4,5
Examine and assess student performance (pre and
DSS1,2,5,6
post) in Prerequisite Skills Course (HS 92) in an
DAG4,5,7,9
effort to determine current curriculum
M8 DTL1-4
effectiveness.
DOE7
PT1,2,4,5
Evaluate and revise tutor training curriculum (HS DSS1,2,5,6
370) to meet CRLA certification requirements.
DAG4,5,7,9
DT1-4
PT1,2,4,5
Revise and update tutor training handbook to
DSS1,2,5,6
reflect current tutor training practices (HS 370).
DAG4,5,7,9
DTL1-4
PT1,2,3,4,5
Continue to evaluate our current academic skills
DSS1,2,5,6
(HCD 360) software application performance and DAG4,5,7,9
viability in meeting students’ needs.
M8 DTL1-4
DOE7
PT1,2,4,5
Evaluate and assess comparable academic skills
DSS1,2,5,6
(HCD 360) software applications for possible
DAG4,5,7,9
implementation.
M8 DTL1-4
DOE7
Action Item
Year-End Status and Accomplishments
Evaluated and assessed three software applications.
Ongoing project as there is no current budget for this
item.
Have begun a pilot study. Discussed with
Institutional Research, student measures and
objectives and other criteria necessary to examine
and assess student performance.
Ongoing project. Continuing to evaluate certification
requirements and current curriculum format.
Revised previous version of handbook, updating
procedures and adding supplemental material.
On going project.
Evaluated several curriculum alternatives.
Learning Skills & Tutoring Program / Accomplishments 2003 – 2004
Linkage to
Year-End Status and Accomplishments
Other Plans
Goal 6: Professional Development
PT1,2,3,4,5
Coordinators are in regular consultation with the
DSS1,2,5,6
Coordinators of the other colleges. Meetings are held
Organize regular meetings with the Coordinators DAG4,5,7,9
1 a semester.
6a
of the Tutoring Program at our sister colleges.
DTL1-4
DOE1,2,3,8,9
DED1,3,4
Clerk attended Manila Workshop. Tutorial Services
Encourage permanent staff to participate in at
Assistant attended a LRC staff workshop.
PT1,2,5
least
one
professional
development
workshops
or
Coordinators and Tutorial Services assistant attend
6b
DOE4
Instructional Technology trainings per year.
regional professional organization (ACTLA)
meetings
Goal 7: Online Tutoring for Student Success
PT1,2,3,4,5
Observed online tutoring programs at other
DSS1,2,5,6
institutions.
Examine and evaluate online tutoring at other
DAG4,5,7,9
7a
institutions.
DTL1-4
DOE7 M8
PT1,2,3,4,5
Due to lack of use, discontinuing the online tutoring
DSS1,2,5,6
service at this time. Once the active website is
Assess advisability of continuing or changing our
DAG4,5,7,9
established we may re-implement a form of online
7b
current online tutoring service.
DTL1-4
tutoring.
DOE7 M8
Other Accomplishments:
Developed and presented two study skills workshops, one on “Proofreading” and the other on “Reading a Textbook”.
Developed and presented discipline specific test-taking workshops for the Nursing and Vocational Nursing programs.
Collaborated with ESL faculty to offer oral communication conversation walk-in tutoring.
#
Action Item
Three-Year Plan
Learning Skills & Tutoring Program
#
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
Long Range Plan
Acquire an ongoing budget for campus-wide
tutorial services
Restore tutor budget to 2002-03 level, before
administrative cuts.
Provide professional development
opportunities for staff, and encourage them to
participate
Hire an Adjunct Coordinator to cover all the
hours not currently covered by Coordinators’
schedules (summers and Friday afternoons).
Evaluate and modify the tutoring services
mode of delivery to insure the maximum
tutoring proficiency.
Explore the possibility of establishing a
campus Writing Center to support student
retention and success.
Upgrade five learning skills computers per
year. Acquire additional computers as the
enrollment in HS 92 and HCD 360 requires.
Acquire separate server for learning skills
computers in order to support networked
software applications.
Purchase upgraded, networked version of HS
92 software.
Upgrade staff computers and printers every 5
years.
Request change of the half-time, nine-month
Instructional Assistant position to a fulltime,
9-month position.
Submit request for a full-time, 9-month,
permanent Clerk.
Evaluate and reassess Human Career
Development – Academic Study Skills
Course. Develop appropriate curriculum
paper work to implement changes.
Regain use of LRC 145.
2005-2006
2006-2007
2007-2008
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
Three-Year Plan
Learning Skills & Tutoring Program
#
15.
16.
17.
Long Range Plan
Learning Skills and Tutoring Program walkup computer kiosk which would provide an
online orientation to the Tutoring Center,
opportunity to sign up for tutoring online,
access to our website and study skills
handouts, etc.
Set up a staff office for Instructional
Assistants and Clerks.
Remodel and expand Learning Skills and
Tutoring Services reception area in order to
provide workspace for the clerk and
instructional assistants.
2005-2006
2006-2007
2007-2008
X
X
X
Learning Skills & Tutoring Program
#
1a
1b
1c
2a
2b
/ Action Plan 2004 – 2005
Linkage to
Year-end Status and Accomplishments
Other Plans
Goal 1: Increase services to improve student success
PT 1,2,3,4,5
Evaluate and modify the tutoring services modes of DTL 1-4,
delivery to insure the maximum tutoring
DSS 1,2,5,6
proficiency
DDE 7,8,9
DAG 4,5,7,9
PT 1-5
DTL 1-4
Implement tutor evaluation rubrics. Establish an
DSS 1,5,6
ongoing tutor evaluation schedule for each
DDE 1,2,7
semester.
DED 1,3,4
DAG 4,5
PT 1-5
Explores the need, develop and implement services DTL 1-4
to address the writing needs of SCC students across DSS 1,5,6
the disciplines
DDE 1,2,3,7,8
DAG 4,5,7,9
Goal 2: Program Development
PT 1-5
DTL 1-4
Develop and deliver additional study skills
DSS 1,2,5,6
workshops
DDE 1,2,3,7,8
DAG 4,5,7,9
PT 1-5
DTL 1-4
Develop and deliver additional discipline-specific
DSS 6
study skills workshops
DAG 4,5,7,9
DS 1,5
Action Item
Learning Skills & Tutoring Program
#
Action Item
2c
Through consultations with colleagues, evaluate
and assess learning skills and tutoring program
services.
2d
Update Procedures Manual for the Learning Skills
and Tutoring Program
2e
Maintain and continually update the Program’s
website.
2f
Request updated information from Institutional
Research regarding persistence rates of students
receiving 6 or more hours of tutoring
2g
3a
/ Action Plan 2004 – 2005
Linkage to
Other Plans
PT 1-5
DTL 1-4
DSS 1,2,5,6
DDE 1,2,3,7,8
DAG 4,5,7,9
PT 1-5
DTL 1-4
DSS 1, 6
DS 1,5
DAG 4,5,7,9
PT 1-5
DSS 2
DDE 1,9
PT 1-5
DTL 1-4
DSS 1,2,5,6
DDE 1-9
DAG 4,5,7,9
DED 1,3,4,7
Year-end Status and Accomplishments
Reconfigure scheduling to better accommodate
DDE 4,5,7
students and increase tutor retention
Goal 3: Update Learning Assistance and Tutorial Center Technology
PT 1-5
DTL 1-4
Create PDF documents to supplement HS 92
DSS 1,5,6
software applications
DDE 1,2,,7
DAG 4,5,7,9
DED 1,3,4
Learning Skills & Tutoring Program
#
Action Item
3b
Revise and Update Learning Skills and Tutoring
Program website to be current and dynamic.
3c
Learning Skills and Tutoring Program walk-up
computer kiosk which would provide an online
orientation to the Tutoring Center, opportunity to
sign up for tutoring online, schedule appointments,
access to our website and study skills handouts, etc.
3d
Develop an online orientation to the Tutoring
Center for the website.
3e
4a
4b
Linkage to
Other Plans
/ Action Plan 2004 – 2005
Year-end Status and Accomplishments
PT 1-5
DSS 2
DDE 1,9
PT 1-5
DSS 1,2,5,6
M8
DAG 4,5,7,9
PT 1-5
DSS 2
DDE 1,9
PT 1-5
DTL 1-4
Continue to research software for purchase for
DDE 6
HCD 360 and HS 92.
M8
DAG 4,5,7,9
DS 1,2,5,6
Goal 4: Research and interaction with other departments
PT 1-5
DTL 1-5
Consult with English Department to develop and
DDS 1,5,6
implement cross-discipline writing services
DDE 1,2,3,7,8
DAG 4,5,7,9
PT 1-5
DTL 5
Develop guidelines for tutoring specific content
DDS 1,5,6
areas in conjunction with faculty
DDE 1,2,3,7,8
DAG 4,5,7,9
Learning Skills & Tutoring Program
#
4c
4d
4e
5a
5b
5c
/ Action Plan 2004 – 2005
Linkage to
Year-end Status and Accomplishments
Other Plans
PT 1-5
Consult with discipline faculty to assist in
DTL 5
developing discipline-specific study skills
DDE 1,2,3,7,8
workshops
DAG 4,5,7,9
Invite specialists from other areas such as,
PT 1-5
Disability Resource Center, Counseling, CAC, and DSS 1,2,5,6
academic depts. like English to present information DAG 4,5,7,9
at tutor training meetings.
DDE 7
PT 1,2,4,5
DTL 1-4
Continue discussions with faculty regarding the
M8
development and implementation of a general
DDE 1,3,4
“tutoring program planning” sheet
DAG 4,5,7,9
DDE 1,2,3
DS 1,2,5,6
Goal 5: Curriculum Development/Improvement
Develop an online learning community between
DTL 5
HCD 360 and HCD 320.
Modify the tutor training courses to better comply
with accessibility standards
PT 1,2,4,5
Update tutor training handbook to reflect current
DTL 1-4
tutor training practices.
DDS 1,2,5,6
DAG 4,5,7,9
Action Item
Learning Skills & Tutoring Program
#
5d
5e
6a
6b
/ Action Plan 2004 – 2005
Linkage to
Year-end Status and Accomplishments
Other Plans
PT 1-5
DTL 1-4
Continue to work with Institutional Research in
DDI 1-9
developing and implementing a study of program
DAG 4,5,7,9
effectiveness of HS 92.
DED 1,3,4,7
DSS 1,2,5,6
Develop effective student measures to use in the
M3
assessment of student performance in HS 92.
DSS 1-8
Goal 6: Professional Development
Staff will take advantage of website development
PT 1,2,5
training.
DDE 4
Provide professional development opportunities for PT 1,2,5
all staff.
DDE 4
Action Item
Learning Skills & Tutoring Program Budget Request 2005 - 2006
Line
#
1
2
3
4
5
6
7
8
9
Totals
Description
Acquire an Ongoing
budget for campuswide tutorial services
Restore Tutor Budget
to 2002-03 level
Provide professional
development
opportunities for staff
Hire an Adjunct
Coordinator to cover
Friday afternoon and
Summer Sessions.
Upgrade five learning
skills computers per
year.
Acquire separate
server for Learning
skills computers
Purchase upgraded,
networked version of
HS 92 software
Upgrade staff
computers and printers
every 5 years (2 need
to be updated at this
time)
Reclassify 20
hrs/week, 9 month IA
to a full-time, 9-month
position
Operating
Budget
Increase
$151,246
Instruction
Supplies
Computers
Equipment
Furniture
New
Program
Start-up
Marketing
Materials
Remodel
Space
Faculty
Hires
Staff
Hires
$25,000
$1,000
$9,240
$9,000
$5,032
$5,789
$5,000
$26,000
Student
Hires
Temp
Hires
Budget Narrative 2005-2006
Learning Skills & Tutoring Program
Line
#
Description
Total
Amount
Priority
Rank
1
Acquire an ongoing budget for
campus-wide tutorial services
$151,246
1
2
Restore tutor budget to 2002-03
level, before administrative cuts.
$25,000
2
$1,000
3
3
4
5
6
Provide professional development
opportunities for staff, and
encourage them to participate
Hire an Adjunct Coordinator to
cover all the hours not currently
covered by Coordinators’ schedules
(summers and Friday afternoons).
Upgrade five learning skills
computers per year. Acquire
additional computers as the
enrollment in HS 92 and HCD 360
requires.
Acquire separate server for learning
skills computers in order to support
networked software applications.
Justification
The tutoring budget is a large budget item that has to compete with many
other programs and services on campus. Since the institution believes in the
worthiness of tutoring services to the success and retention of students (as is
witnessed by the annual budget approval), a stable, permanent level of
funding would insure ongoing tutoring services. If ongoing, permanent
funding cannot be established, then it would be more equitable to the
presenting division (LRC) if it could be a non-ranked budget request.
The last few years we have been maintaining a reduced tutoring program
throughout the campus because of the 2002-03 budget cuts. We need to
move forward and increase our services rather than just maintain.
Attachments KPI E and F document higher persistence and Course
completion rates for students who obtain tutoring.
In order to insure professional, service-oriented assistance to SCC students
the staff needs to have the opportunities to receive in-service training.
Employees that are challenged and encouraged to grow are usually happier
and provide better service to the college.
4
Program is currently losing apportionment due to a lack of faculty oversight
on Friday afternoons and during the summer session. In addition, positive
attendance generating courses (HCD 360 and HS 92) could be taught during
the summer, as well as the tutor training courses.
$9,000
5
Program must continue to offer the most current prerequisite skills courses to
support all new, re-entry, ESL and at-risk students needing basic skills review
and/or support. We currently have 10 computers available to students enrolled
in HS 92 – Prerequisite Skills Course. Currently only 8 of the computers are
useable, and the frequently the software needs to be reinstalled because of
age and wear-related computer malfunctions
$5,032
6
Program must continue to offer the most current prerequisite skills courses to
support all new, re-entry, ESL and at-risk students needing basic skills review
and/or support.
$9,240
Budget Narrative 2005-2006
Learning Skills & Tutoring Program
Line
#
7
8
9
10
Description
Upgrade five learning skills
computers per year. Acquire
additional computers as the
enrollment in HS 92 and HCD 360
requires.
Purchase upgraded, networked
version of HS 92 software.
Upgrade staff computers and
printers every 5 years.
Request change of the half-time,
nine-month Instructional Assistant
position to a fulltime, 9-month
position.
Total
Amount
Priority
Rank
$9,000
5
$5,789
7
$4,500
8
$26,000
9
Justification
Program must continue to offer the most current prerequisite skills courses to
support all new, re-entry, ESL and at-risk students needing basic skills review
and/or support. We currently have 10 computers available to students enrolled
in HS 92 – Prerequisite Skills Course. Currently only 8 of the computers are
useable, and the frequently the software needs to be reinstalled because of
age and wear-related computer malfunctions
Program must continue to offer the most current prerequisite skills courses to
support all new, re-entry, ESL and at-risk students needing basic skills review
and/or support.
Program staff must stay in-step with technological changes as they occur in
order to maintain the highest level of programmatic efficiency.
A permanent instructional assistant would bring consistency and commitment
to the position that is not available when hiring part-time, temporary
employees. We request that the hours of our half-time Instructional Assistant
be increased to full time.
Key Performance Indictors for
Learning Skills & Tutoring Program
KPI – A
Beacon Program
KPI – B
Tutoring Programs # of tutors and hours of tutoring
KPI – C
Instructional Assistant
KPI – D
# of hours of services recorded (positive attendance)
KPI – E
Tutees successful Course completion rates compared to general student
population
KPI – F
Tutees persistence rates compared to general student population
KPI – G
Study Skills Workshops offered
HS 92
Services to students
KPI – A
Key Performance Indicators for
Learning Skills and Tutoring Program
Beacon Group Tutoring
# of Beacon Tutors
# of Beacon Groups
#of Beacon Students
# of Courses
offering Beacon Tutors
Fall 1996
Fall 2000
35
39
316
Spring
2002
40
46
464
Spring
2003
37
44
208
Spring
2004
35
46
308
4
6
74
2
21
32
23
22
The number of Beacon Tutors decreased in Spring 2003 due to a $5,000 reduction in the Beacon
Budget.
Disciplines offering
Beacon Tutors
Art

ASL

Biology

Business

Chemistry

CIS

English

ESL

Engineering

French

Geography

History

Math

Psychology

Statistics
TOTAL # of
Beacon Groups

TOTAL # of
Departments
Fall 1996
# of groups
0
0
0
0
4
0
0
0
0
0
0
0
2
0
0
6
2
Fall 2000
Spring
Spring
2002
2003
# of groups # of groups # of groups
0
4
0
2
3
5
1
1
1
0
1
0
14
14
19
2
5
4
1
1
0
2
2
2
0
0
0
0
1
0
0
1
0
3
2
3
13
7
9
0
0
1
1
2
0
39
46
44
9
13
8
Spring
2004
1
12
0
0
20
0
1
2
1
0
0
2
6
1
0
46
9
KPI – B
Key Performance Indicators for
Learning Skills and Tutoring Program
Sacramento City College’s
Tutoring Programs
Learning Skills and Tutoring Program, LRC
Number of Tutors
Subjects
Anthropology
Art
ASL
Biology
Cantonese
Chemistry
Economics
English/ESL
ESL/Eng Walk-in
French
Geography
History
Japanese
Mandarin
Mathematics
Philosophy
Physics
Political Science
Psychology
Russian
Spanish
Statistics
Vietnamese
Total
HRS/WK
Sp. 2001
56
Fall 2001
55
Sp 2002
57
Fall 2002
49
Sp 2003
44
Fall 2003
38
Sp 2004
51
Hrs/Week
Hrs/Week
Hrs/Week
Hrs/Week
Hrs/Week
Hrs/Week
Hrs/Week
4
0
21
10
4
26
4
40
0
16
0
6
11
5
69
9
14
0
10
2
29
11
4
8
0
22
10
3
9
0
69
0
12
0
3
14
3
91
19
0
0
0
4
33
2
6
11
3
27
17
0
30
3
47
8
14
4
8
6
0
95
26
0
0
9
2
19
10
0
20
0
44
4
6
0
14
5
0
96
27
11
0
7
0
19
12
0
29
2
47
26
4
0
2
12
0
89
12
4
1
4
0
18
8
0
9
0
50
7
5
0
6
14
3
71
7
0
6
4
11
16
18
0
21
0
61
10
9
0
12
10
0
107
16
0
6
0
12
8
0
8
5
22
5
6
5
25
0
8
6
20
19
2
2
17
10
5
0
21
12
2
295
308
337
361
368
242
344
KPI - B
Sacramento City College’s
Tutoring Programs
Occupational Tutoring Labs
Sp. 2001
Fall 2001 Sp 2002
Fall 2002 Sp 2003
Fall 2003 SP 2004
Hrs/Week
Hrs/Week
Hrs/Week
Hrs/Week
Hrs/Week
Hrs/Week
Hrs/Week
Accounting
Aeronautics
Cosmetology
Dental Hygiene
Electronics
Engineering Design
Tech
Family & Consumer
Sci.
Graphic Comm.
Nursing
Photography
Railroad Operations
Typing
20
4
0
0
0
0
25
0
0
0
0
0
20
0
4
14
6
3
20
0
6
5
0
4
20
0
0
0
0
8
20
0
0
6
3
6
36
0
0
0
0
0
12
10
12
12
14
14
22
11
0
10
8
13
15
0
0
6
30
0
4
0
5
27
5
0
0
0
22
5
0
0
6
23
4
0
8
0
4
0
8
8
0
8
TOTAL
78
86
95
74
76
65
74
Subjects
Main Campus Tutoring Labs
Sp. 2001
Fall 2001
Sp 2002
Fall 2002
Sp 2003
Fall 2003
Sp 2004
Hrs/Week
Hrs/Week
Hrs/Week
Hrs/Week
Hrs/Week
Hrs/Week
Hrs/Week
Academic Computing
Athletics
Communication Lab
Computer Resource
Computer Science
English/ESL
Mathematics
Music
Science
49
31
28
46
137
370
138
4
3
49
31
28
46
137
370
138
4
3
49
31
28
46
137
370
138
4
3
50
15
21
40
107
270
69
5
0
50
20
20
44
89
270
69
6
6
109
30
13
66
46
150
69
9
0
109
36
19
66
49
144
69
4
4
Total
806
806
806
577
574
492
500
Subjects
Outreach Centers
Center
Davis
West Sac
Sp. 2001
Fall 2001
Sp 2002
Fall 2002
Sp 2003
Fall
2003
Sp 2004
Hrs/Week
Hrs/Week
Hrs/Week
Hrs/Week
Hrs/Week
Hrs/Week
Hrs/Week
10
6
10
0
2
6
5
10
14
9
3
1
2
6
KPI – C
Key Performance Indicators for
Learning Skills and Tutoring Program
Instructional Assistants in Learning Skills and Tutoring Program
Learning Skills and Tutoring Program
Instructional Assistants
Semester
Human Services 92
Prerequisite Skills Course
Enrollment
Number of contacts
with Students
Fall 1997
5
*
Spring 1998
19
*
Fall 1998
15
*
Spring 1999
11
*
Fall 1999
10
*
Spring 2000
8
*
Fall 2000
7
*
Spring 2001
18
*
Fall 2001
18
*
Spring 2002
43
374
Fall 2002
68
523
Spring 2003
107
897
Fall 2003
80
604
Spring 2004
60
440
*No data recorded for these semesters.
Instructional Assistance
Discipline
Biology
Business
Chemistry
English
ESL
History
Math
Nursing
Physics
Psychology
Spanish
Others
Requests of Service
2001-02
2002-03
2003-04
0
82
0
464
262
24
500
7
0
0
0
3
1342
11
94
159
369
239
16
729
0
0
0
0
51
1668
9
102
153
509
198
17
499
0
32
12
15
14
1560
2001-02
# of Hours
2002-03
2003-04
0
27
0
155
87
8
168
2
0
0
0
3
450
4
41
53
123
80
5
243
0
0
0
0
17
566
3
34
51
170
66
6
166
0
11
4
5
5
521
KPI – D
Key Performance Indicators for
Learning Skills and Tutoring Program
Positive Attendance
Semester
Fall 1996
Spring 1997
Fall 1997
Spring 1998
Fall 1998
Spring 1999
Fall 1999
Spring 2000
Positive Attendance
Hours
4,022
Hours Submitted for
Apportionment
4,086
3,552
3,742
4,547
6,189
3,980
5,361
5,074
Fall 2000
Spring 2001
Fall 2001
Spring 2002
Fall 2002
Spring 2003
Fall 2003
Spring 2004
5,859
4,486
5,395
4,819
4,819
3,087
499
Beginning in Fall 2003, the district re-interpreted the Title V regulations regarding
apportionment. With this new interpretation we are no longer able to submit all the hours of
tutoring for apportionment. Only tutoring for the following courses was submitted:
Math 34 (220), 100 (51), 103 (51A), 104 (51B), 110 (52), 120 (53), 123 (53A), 124 (53B)
Engrd 10 (Eng 200A), 11 (Eng 200B), 110 (Eng 71), 310 (Eng 4)
Engwr 100 (Eng 57), 143 (Eng 67)
(Numbers in parenthesis are the old course numbers.)
ESL all the courses listed in the graph below:
ESLW
30
40
50
85
86
210
310
320
340
341
ESLP
ESLL
30
40
50
ESLG
50
ESLR
30
40
50
85
310
320
310
320
340
ESL
114
324
326
KPI – E
Key Performance Indicators for
Learning Skills and Tutoring Program
Successful Course Completion Rates
SEMESTER
TUTORED
STUDENTS
ALL
STUDENTS
Fall 2002
80.1%
(n=243)
64.2%
(n=20,147)
Spring 2003
73.4%
(n=142)
64.7%
(n=18,684)
Fall 2003
84.8%
(n=161)
78.6%
(n=19,604)
Note: Successful course completion rates are calculated by dividing the number of A,B,C, and
Credit grades by the total number of all grades received.
Note: The rates include grades for all courses completed in the semester (i.e., not just those
courses for which the students received tutoring services).
KPI – F
Key Performance Indicators for
Learning Skills and Tutoring Program
Persistence Rates of students tutored
SEMESTER
Fall 2002 to Spring 2003
TUTORED
STUDENTS
ALL
STUDENTS
81.9%
(199 out of 243)
53.8%
(10,846 out of 20,147)
KPI – G
Key Performance Indicators for
Learning Skills and Tutoring Program
Study Skills Workshops Offered
Date
Workshop
Location
9/2/03
9/3/03
9/4/03
9/12/03
10/2/03
11/13/03
11/21/03
12/5/03
2/3/04
2/4/04
2/6/04
2/9/04-am
2/9/04-pm
2/10/04-am
2/10/04-pm
2/11/04
3/1/04-am
3/1/04-pm
3/2/04-am
3/2/04-pm
3/22/04-am
3/22/04-pm
3/23/04-am
3/23/04-pm
3/25/04
4/15/04
Test Taking Skills Workshop for Nursing, A.D.N
Test Taking Skills Workshop for Nursing, A.D.N
Test Taking Skills Workshop for Nursing, A.D.N
Time Management Workshop
Test Taking Workshop
Test Taking Workshop
Test Taking Workshop
Strategies for Reading a Textbook
Test Taking Skills Workshop for Nursing, A.D.N
Test Taking Skills Workshop for Nursing, A.D.N
Test Taking Workshop for Vocational Nurses
Time Management Workshop
Time Management Workshop
Time Management Workshop
Time Management Workshop
Test Taking Skills Workshop for Nursing, A.D.N
Test Taking Workshop
Test Taking Workshop
Test Taking Workshop
Test Taking Workshop
Textbook Reading Strategies
Textbook Reading Strategies
Textbook Reading Strategies
Textbook Reading Strategies
Test Taking Workshop for Vocational Nurses
Proofreading Workshop
On Site
On Site
On Site
LRC
LRC
LRC
LRC
LRC
On Site
On Site
On Site
LRC
LRC
LRC
LRC
On Site
LRC
LRC
LRC
LRC
LRC
LRC
LRC
LRC
On Site
LRC