Sacramento City College
Unit Plans
Completed Spring 2003
Department Name: Information Technology
Department Spokesperson:
Division Dean: Elaine Ader
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Accomplishments
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Three-Year Plan
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Action Plan
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Budget Request
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Budget Narrative
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Key Performance Indicators
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Information Technology Department / Accomplishments 2002 – 2003
Goal 1: Develop Technology Planning Processes that Integrate with Programs/Services and Facilities Plans
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Action Item
Year-End Status and Accomplishments
other Plans
Theme5
Plan accepted by constituency groups
1a Present draft technology plan to campus constituencies
1b
1c
1d
Participate in college planning process to ensure
integration into programs/services and facilities plans
Develop “best practices” for labs and multimedia rooms to
ensure that technology is implemented to meet college
needs
Participate in district educational and administrative
computing committees to ensure that technology plans
support instruction and college processes
Theme 5
Theme 5
Theme 5
Dean member of PRIE, participating in
Technology Building modernization.
21 multimedia classrooms based on “best
practices” implemented; labs in GC2 and T1A
completed based on model.
Department members participate in college wide
committees to develop systems (such as CMS),
policies (acceptable use), and network
management.
Goal 2: Develop and implement systems to support college processes
2a
2b
2c
2d
2e
Implement card access system
Develop system to support participation in labs
Implement system to manage computer labs
Implement systems to manage technology resources
remotely.
Implement keyfile system to support administrative,
instruction, and student services offices
Theme 4 and
2
Theme 5
Theme 5
Theme 3,4,5
System implemented Fall, 2002.
Track It implementation expanded to include all
WSCH generating labs.
Deep Freeze purchased and installed.
SMS, Windows 2000 and infrastructure for Active
Directory are in process of implementation.
In process for student services and resource
development; planned for instructional services.
Information Technology Department / Accomplishments 2002 – 2003
Goal 3: Develop innovative approaches to support instruction and student and faculty access to technology
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Action Item
Year-End Status and Accomplishments
other Plans
Theme 3
Implemented in LRC.
3a Implement public network
Theme 3
Wireless carts implemented in MESA and
3b Implement wireless technology as appropriate
3c
3d
Implement multimedia classrooms
Participate in development of a distance learning plan
Theme 1
Theme 1
Chemistry labs.
21 classrooms installed.
Participating in district visioning program and in
SCC Online.
Provide workstation and network support.
Theme 4
3e Promote and support access to e-services
Goal 4: Develop a process for addressing the financial requirements underlying technology implementation
and support
Develop
support
for
replacement
schedule
for
technology
Replacement proposals made part of budget
4a
4b
Identify funding strategies that promote long term support
for technology
Participate in modernization and design projects.
request and presentation process.
IT Committee and accreditation standard
supporting sinking fund concept.
Technology Building planning.
Theme 3
4c
Other Accomplishments:
 Worked with the Staff Development and IT Committees to form a subcommittee on IT training, conducted
needs assessment of college requirements, and offered 3 workshops.
 Provided technical training to IT staff in maintaining Macs and in Windows Active Directory.
Three-Year Plan
Information Technology Department
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Long Range Plan
Obtain approval for and implement
technology plan
Support facilities design and construction
Implement card access printing system in
additional locations
Obtain resources to support college
infrastructure and computing needs
Implement public network and wireless
technology.
Implement “best practices” in the classroom
and labs
Implement multimedia classrooms
Develop and implement acceptable use
policies for network administration
Obtain staffing to meet developing college
technology priorities.
Define and obtain support for replacement
schedule for technology resources
Develop and implement systems to support
curriculum process.
Implement Keyfile system.
Provide support for library automation system.
Implement Manila to manage and maintain
college web resources.
Implement faculty file servers to support
multimedia classrooms.
Implement Active Directory and Exchange
2000.
Implement training programs developed with
the Staff Development/Information
Technology subcommittee on IT needs
Provide continuing training to Computer
Services staff.
2004-2005
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Information Technology Department / Action Plan 2003 – 2004
Goal 1: Develop Technology Planning Processes that Integrate with Programs/Services and Facilities Plans
#
1a
1b
1c
1d
2a
2b
2c
2d
2e
2f
Action Item
Implement short term facilities moves for program
housed in Technology Building
Relocate network server room
Integrate Technology Plan with Master Plan for
Student Success
Obtain campus support for replacement cycle that
meets budget and operational requirements
Linkage to
Other Plans
Year-end Status and Accomplishments
Theme 3
Theme 3
Theme 5
Theme 5
Goal 2: Develop and implement systems to support college processes
Implement curriculum management system
Theme 1
Obtain approval and implement computer access
Theme 5
use policies
Upgrade college network to Active Directory and
Theme 5
Windows 2000 structure.
Refine systems for remote monitoring and updating
Theme 5
of computer workstations.
Theme 2 and
Support library automation project.
4
Have continuing training opportunities for
Computer Services staff
Information Technology Department / Action Plan 2003 – 2004
Goal 3:Develop innovative approaches to support instruction and student and faculty access to technology
Linkage to
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Action Item
Year-End Status and Accomplishments
Other Plans
Implement Manila as web site management tool
Theme 1
3a
Implement faculty file server to support multimedia
Theme 1
3b
classrooms
Develop ongoing process for planning and
Theme 1
3c
installing multimedia classrooms
Continue participation in Distance Education
Theme 1
3d
visioning project.
Continue training programs prioritized by the Staff
Theme 1
3e
Development/IT subcommittee
Goal 4:Develop a process for addressing the financial and staffing requirements underlying technology
implementation and support
4a
4b
4c
4d
Obtain operating budget increase to support
maintenance, replacement, and expansion of
campus network and server equipment, and
software contracts.
Implement planning agenda on developing sinking
funds for replacement of faculty and staff
computers
Support unit planning and
educational/administrative requests for
workstations
Begin discussion on more integrated use of college
technology staff
Accreditation
Planning
Agenda
Accreditation
Planning
Agenda
PRIE plan
Information Technology
Line
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Totals
Description
Ongoing servers and
network equipment
maintenance and repair
Information Technology
Assistant Positions
Staff Computer
Replacements
Replacement of faculty
and staff computers >5
years
Obtain technical training
for Computer Services
staff
Increase operating
budget to account for
maintenance contracts
for systems software
Operating
Budget
Increase
$60000
Instruction
Supplies
Computers
Department Budget Request 2004 - 2005
Equipment
Furniture
New
Program
Start-up
Marketing
Materials
Remodel
Space
Faculty
Hires
Staff
Hires
2
$12000
$178000
$7500
$14000
Student
Hires
Temp
Hires
Budget Narrative 2004 – 2005
Information Technology Department
Line
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Description
Total
Amount
Priority
Rank
1
Permanent augmentation of IT budget
$14000
1
2
Replacement of servers and network
equipment
$60000
2
3
Restoration of staff positions
$120000
3
4
Faculty and staff computer replacement
$200000
4
5
6
8
9
10
11
12
13
14
Staff machines
Technical training for Computer Services
staff
$12000
$7500
5
6
Justification
The college has implemented software and system management services that
have yearly maintenance agreements. These costs cannot be absorbed into
the existing Computer Services supply budget of $15000.
The college has implemented critical functions and services utilizing
networked equipment and file servers. New servers are being introduced on a
regular basis as college functions that are dependent on network technology
expand. An expansion to the Information Technology operating budget is
needed in order to maintain and replace existing servers and purchase new
servers to meet expanding requirements.
The Information Technology department lost funding for 2 technical positions
that were vacant at the time of the budget crisis. This request is to restore
these positions based on the increasing workload and the complexity of the
systems that are being implemented in support of instruction and college
operations.
There are at least 350 computers that are over 5 years old and are less than
233MZ in capacity. As the capabilities associated with classroom technology
and increased Internet access increase, these machines will have less
capability for serving faculty and staff needs.
IT staff needs to have their equipment replaced on a 3 year cycle to ensure
that they can troubleshoot and test the equipment and programs that are
introduced into production on the campus and outreach centers.
With constant developments in Windows and networking technology, often
deployed as a directive from the District Office, training is required for
Computer Services staff to ensure that they can manage and maintain the
campus networks and workstations.
Key Performance Indictors for Information Technology
Department
 3792 Work Orders processed by Computer Services in fiscal year 2002-2003
 Multimedia Classrooms Implemented: 21
 Systems implemented/expanded: SARS Grid, Track It, Deep Freeze, Keyfile, Manila. Servers Alive, AuditWizard
 Worked with college community to implement sustainable ADA technology plan