About
The
Job.
Academic Unit of Medical Education
Faculty of Medicine, Dentistry and Health
Curriculum Support Assistant
About
The
Job.
Pursue the extraordinary
Overview
About the Department
Academic Unit of Medical Education (Teaching Office)
The Academic Unit of Medical Education at The Medical School provides undergraduate
education for over 1300 students, who graduate with the qualification of MBChB. The
medical degree programme is an intensive course, with students required to undertake
full-time study for 45 weeks a year from the third year of the course and to meet their
learning objectives through a range of clinical placements, centrally managed lectures and
tutorials and a range of formative and summative assessments.
Students in The Medical
School also have an opportunity to spend a year working towards an additional research
degree (Intercalated BMedSci or a Master’s Programme), with approximately 60 students a
year taking on a further year of study. More information about the department and its
taught programmes can be found on the department’s website:
http://www.sheffield.ac.uk/medicine
Job Role
This post will provide support for many areas of the MBChB curriculum. You will
particularly support Student Selected Components (SSCs) and other assessed coursework
submissions throughout all Phases of the MBChB programme and will ensure that the
turnaround time for marking, collation of results and hence return and provision of
feedback to students is improved and consistently meets the University guideline of being
returned within three weeks.
You will assist with collection and processing of student evaluation data which will aid in
identifying patterns of risk across the programme and areas for quality improvement and
enhancement.
You will also provide support for processing applications on a twice yearly
basis for visiting elective students; provide support to the Admissions Team in processing
UCAS applications and will also cover for the Information & Communications Officer
(Reception) during lunchtime which will allow continuous staffing of the reception area from
9am – 5pm.
Job Description
Main Duties and Responsibilities
 Assist MBChB clerical support staff with the receipt of in-course assessments and
distribution to markers, collating and recording marks and feedback before return to
students.
 Ensure up-to-date and accurate course information is posted to the School’s Virtual
Learning Environment (Minerva).
 Provide lunchtime and holiday cover for the reception desk, answering general face to
face and telephone enquiries redirecting or recording, as appropriate.
Handle small
cash payments and provide receipts in line with University’s financial directives.
 Assist with the organisation and delivery of the Phase 2 and 4 Objective Structured
Clinical Examinations (OSCE).
 Assist the Electives Officer with the bi-annual application cycle. Prepare and distribute
induction materials for visiting students.
 Maintain both electronic and paper student records scanning, photocopying and filing as
necessary.
 At busy times of the year, assist the Admissions Team in processing UCAS applications,
organising interviews and help support the University and Medical School Open Days.
 Assist the Quality Assurance Lead with the collation and processing of student evaluation
data.
 Provide cover for the Dean’s Personal Assistant as and when necessary.
 Assist with the provision of transcripts and certifying letters for graduates wishing to
study overseas.
 Any other duties commensurate with the grade of the post.
Person Specification
Applicants should provide evidence in their applications that they meet the following
criteria. We will use a range of selection methods to measure candidates’ abilities in these
areas including reviewing your on-line application, seeking references, inviting shortlisted
candidates to interview and other forms of assessment action relevant to the post.
Criteria
Essential Desirable
Qualifications and experience
1.
Five GCSEs (including Maths and English) at Grade C or above or
X
equivalent experience
2.
Excellent IT knowledge, including e-mail, Word and Excel.
X
3.
Previous experience of working in a face to face customer service
X
role.
4.
Experience of working in a Higher Education professional
X
services environment.
Communication skills
5.
Effective communication skills, both written and verbal.
X
6.
Excellent customer service skills, with experience of responding
X
efficiently and effectively to phone and email enquiries.
Team working
7.
Able to work as part of a team as well as independently with
X
minimal supervision.
Personal effectiveness
8.
Good organisational skills and an ability to manage time
effectively.
Per
X
9.
Experience of using initiative to undertake new activities
X
adapting own skills to changing circumstances.
10.
A commitment to providing excellent customer service.
X
11.
Excellent attention to detail and produce work with a high degree
X
of accuracy.
Further Information
This post is open ended.
This post is full-time:
This role has been identified as a full-time post, but we are committed to exploring flexible
working opportunities with our staff which benefit both the individual and the University
(See www.sheffield.ac.uk/hr/guidance/flexible). Therefore, we would consider flexible
delivery of the role subject to meeting the business needs of the post. If you wish to explore
flexible working opportunities in relation to this post, please contact the recruiting
department via the contact details provided below.
Benefits
Terms and conditions of employment: Will be those for Grade 3 staff.
Salary for this grade: £15,456 - £17,184 per annum.
annum, through sustained exceptional contribution.
Potential to progress to £18,185 per
More details on salaries, terms and conditions and our wide range of benefits for staff are
available at www.sheffield.ac.uk/hr/reward/structures
Closing date: TO BE CONFIRMED BY HR
Informal enquiries:
For all on-line application system queries and support, contact:
e-Recruitment@sheffield.ac.uk .
For informal enquiries about this job and department, contact: Ms Catherine Davison, Head
of Teaching Administration on (0114) 222 5544 / C.Davison@sheffield.ac.uk
Selection-Next Step
Following the closing date, you will be informed by email whether or not you have been
shortlisted to be invited to participate in the next stage of the selection process. Please note
that due to the large number of applications that we receive, it may take up to two working
weeks following the closing date before the recruiting department will be able to contact
you.
It is anticipated that interviews and other selection action will be held on XXX. Full details
will be provided to invited candidates.
The University of Sheffield is committed to achieving excellence through inclusion.
The University of Sheffield is proud to be a Two Ticks employer
www.sheffield.ac.uk/hr/equality/support/twoticks/
The Medical School has achieved the Athena SWAN award for Women in Science,
Engineering and Medicine.
Pursue the extraordinary