ADVERTISING: Promotion and Marketing Communications July 17, 2016 Advertising 1 Marketing and Advertising • What IS marketing? • An exchange • (provides what customers want) • What can advertising do? • Intended consequences • Sell anything? NO • Make people aware of products YES • Unintended consequences • Increased materialism? MAYBE • Body image, anorexia? MAYBE July 17, 2016 Advertising 2 The Marketing Plan 1. A detailed situation analysis 2. Specific marketing objectives 3. A marketing strategy and program 4. A program for implementing the strategy 5. A process for monitoring and evaluating performance July 17, 2016 Advertising 3 Promotional Management • Considerations for developing a promotional mix include: • Type of product • Buyer’s decision process • Stage of product life cycle • Channels of distribution July 17, 2016 Advertising 4 Potential Outcomes • An inquiry (store visit) • Product trial (individual sale) • Adoption of the product (for population) • Brand image (company image) • Store patronage • Customer loyalty • Recommendation July 17, 2016 Advertising 5 Integrated Marketing Communications Advertising Public Relations Personal Selling Sales Promotion Event Sponsorship July 17, 2016 Advertising 6 Integrated Marketing Communications “Coordinating the various components of communications so that all of the components work together to achieve common objectives.” July 17, 2016 Advertising 7 Advertising Paid, sponsor-identified, nonpersonal (media) communications. July 17, 2016 Advertising 8 July 17, 2016 Advertising 9 Banner Ads July 17, 2016 Advertising 10 Corporate Advertising • Paid Advertising but… • Often takes an advocacy position • e.g., Exxon • Often represents a trade organization • not a company • Often claims to be helping the public • e.g., Cause Related Marketing July 17, 2016 Advertising 11 July 17, 2016 Advertising 12 Public Relations • Non-paid, unsponsored, nonpersonal (media) communications. July 17, 2016 Advertising 13 Public Relations October 12, 1998 STOCKHOLM, Sweden (CNN) -- Three U.S. scientists whose work going back decades led to the use of the wildly popular Viagra anti-impotence drug won a Nobel Prize on Monday. They discovered that the body uses nitric oxide to regulate blood vessels, a finding that helped in developing Viagra. The discovery about nitric oxide -- a colorless gas long considered just an air pollutant -- also has applications for treating conditions ranging from heart disease to shock. The winners. The $978,000 prize for the category "physiology and medicine" is awarded by Sweden's Karolinska Institute. This year's awards is divided equally among the three pharmacologists: Robert Furchgott, 82, does his work at the State University of New York in Brooklyn. "I'm very pleased,“ he said at his Long Island home. "I truly wasn't sure I'd ever get an award like this. I wasn't sure that I deserved it." Zouis Ignarro , 57, is a professor at the University of California-Los Angeles. His wife, Dr. Sharon Williams, said her husband is "thrilled" and "very surprised." Ignarro was traveling in Europe when he received the news. Ferid Murad, 62, is a researcher at the University of Texas Medical School in Houston and formerly did work at the University of Virginia. Having worked independently of the other two winners, he called the announcement "a delightful surprise." ( 498 K/ 8 sec. AIFF or WAV sound) Murad discovered in 1977 that nitroglycerin and similar substances releasenitric oxide, which relaxes smooth muscle cells. The Associated Press and Reuters contributed to this report. July 17, 2016 Advertising 14 Public Relations • Tools used: • Press Releases • Events • Community activity participation • Fund-raising • Sponsorship • Public affairs activities July 17, 2016 Advertising 15 Advertising Versus Publicity FACTOR Control Credibility Reach Frequency Cost Flexibility Timing July 17, 2016 ADVERTISING Great Lower Achievable Schedulable Specific High Specifiable Advertising PUBLICITY Little Higher Undetermined Low Unspecified Low Tentative 16 July 17, 2016 Advertising 17 Sales Promotion Uses • Introduce new products • Get existing customers to buy more • Attract new customers • Combat competition • Maintain sales in off season • Increase retail inventories • Tie in advertising & personal selling • Enhance personal selling efforts July 17, 2016 Advertising 18 July 17, 2016 Advertising 19 Direct Marketing Part of the IMC program • Typically has separate: • Objectives, Budgets & Strategies • Direct marketing strategies • Direct mail • Cataloging • Telemarketing • Direct response ads • Internet sales July 17, 2016 Advertising 20 July 17, 2016 Advertising 21 The happiest shoe surprise I’ve had in years! They’re r-e-a-l-l-y comfortable all day long and they’re amazingly versatile So says Kim Gille, our Workflow Coordinator. She's been testing these Women's Athletic Slides on the job and elsewhere for a couple months now. "And the uppers are longer than on most slides, so they stay on your feet. Plus one other thing — you know how your feet change size over the course of a day? See these little elastic gores? Never too tight, never too loose." Yes, it's true that Lands' End pays Kim. But not to praise our shoes. July 17, 2016 Advertising 22 Internet Site VIAGRA® (sildenafil citrate) is the #1 prescribed medicine for erectile dysfunction (ED) in the U.S. and has been used by nearly 10 million men. At this site—which has had 7,751,000 visits—you can learn how VIAGRA can help you treat your ED, whether it be occasional or more frequent. Get information on how to: July 17, 2016 Advertising 23