Presented to The 12th National Conference of Practising Company Secretaries 15th July 2011 Presented by Mr. S. N. Ananthasubramanian Practising Company Secretary There are “known knowns”. [These are things we know that we know.] There are “known unknowns”. [That is to say, there are things that we know we don't know.] But there are also “unknown unknowns”. [There are things we don't know we don't know.] - Donald Rumsfeld – Secretary of State US 2 What are Unknown Unknowns ? The etymology of the word “Risk” can be traced to the Latin word “Rescum” Meaning Risk at Sea or that which cuts. Risk in colloquial parlance is “chance of disaster or loss”. and Risk Management is the identification, assessment, and prioritization of risks followed by coordinated and economical application of resources to mitigate, minimize, monitor, and control the probability and/or impact of unfortunate events or to maximize the realization of opportunities. 3 “The first step in the risk management process is to acknowledge the reality of risk. Denial is a common tactic that substitutes deliberate ignorance for thoughtful planning.” - Charles Tremper 4 Risk Management - Professional Perspectives Risk of Obsolescence / Irrelevance Velocity and Volatility of Change Multiplicity of Regulators. Innovation as a means of differentiation Scramble to be the First Mover. Technology making us Dinosaurs? “Innovation distinguishes between a Leader and a Follower.” - Steve Jobs 5 Risk Management - Professional Perspectives Risk of Reputation/ Association Reputation • Value that cannot be Valued. • Valuation that cannot be determined. Association • Professionals are known by the Companies with which they are associated. • Careless Association may lead to collateral damage to ones reputation, as also bad debts. • Stronger and wider media intervention. “The only thing worse than being talked about is not being talked about.” - Oscar Wilde 6 Risk Management - Professional Perspectives Risk of Deregulation Control to Regulation to Deregulation and self-regulation. From Approval to Oversight. Simplification of the language of regulations. Stress on surveillance, enforcement and immediate follow-up action of the Regulator. “What we learn from history is that people don’t learn from history.” - Warren Buffett 7 Risk Management - Professional Perspectives Risk of Miscommunication/ Interpretation Contractual Terms without safe guards. Improper Regulatory filings. “The major difference between a thing that might go wrong and a thing that cannot possibly go wrong is that when a thing that cannot possibly go wrong goes wrong it usually turns out to be impossible to get at or repair.” - Douglas Adams 8 Risk Management - Professional Perspectives Operational Risk People, Processes and Systems Frauds, Lack of Integrity Firm Values Chosen areas of practice. Cyber Risk – Information security and data protection. “What we think, or what we know, or what we believe is, in the end, of little consequence. The only consequence is what we do.” - John Ruskin 9 Risk Management - Professional Perspectives Risk of Perception Image v/s Reality. Intangibles v/s Tangibles. Brand v/s Commodity. Authenticity v/s Visibility . Conviction v/s Compulsion. “There are things known and there are things unknown, and in between are the doors of perception.” - Aldous Huxley 10 Can We Manage Risk ? May be • • • • • • • Identify and Assess Measure & Analyse Evaluate, Rank & Prioritise Learn to Manage Stay ahead of the Curve. Follow the Masala Box Principle and Take out a D&O Policy. “There ain’t no such thing as a free lunch.” - Robert A Heinlein 11 And Finally….. “Who dares Wins.” - Motto of the British Special Air Service And “Who dares to Lead by Managing Risk Wins All.” - SNA 12 Thank You 13