www.tera.train-emst.com
emst@ecsorl.com
330.998.6637 (office)
443.404.1879 (cell)
What is TERA?
A simulation that allows your staff to respond to and visualize the
impact of their actions in a disaster that may affect your normal
operations.
Transportation version of the Emergency Management Staff Trainer (EMST)
 Developed by Engineering & Computer Simulations, Inc.
 Created under the Cooperative Research Program (TCRP) Project A-36,
Command-Level Decision Making for Transit Emergency Managers.
 Sponsored by the National Cooperative Highway Research Program 20-59,
Surface Transportation Security Research.

Cost Benefit
Traditional Exercise - Extensive
planning (soft cost) and
resources (hard cost)
 Injects from scratch – 10s to
100s of hours
 Larger support staff;
Observer/Controllers needed
to track task completion
 Need runners for injects
 Participants are in one
location
 No system check needed
 One time event
EMST Facilitated Exercise –
Limited planning (soft cost) and
resources (hard cost)





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Provided Scenarios with inject
tailoring – 0 to 10 hours
1-2 support staff; System tracks
task completion
Send injects through system
Web-based; can be
geographically distributed if
participants can’t travel
POC must perform system check
(~2 hours)
Participants can rerun/reuse on
their own (individual or small
team)
The SuperMemo Model - By: Piotr Wozniak
Long-term memory = Retrievability + Stability
Training Benefit
Individual Exercises
Turnkey exercises can be run any time, anywhere – even at home
 Trainees’ time is the only cost
 Repeatable to sustain “brain muscle memory” and retention
 Assists in properly acquainting, training, or refreshing new personnel on plans
and procedures.

Small Team Exercises
Can be run at the same site or geographically distributed
 Easy for users to set up and run
 Trainees’ time is the only cost
 Assists in properly acquainting, training, or refreshing new personnel on plans
and procedures.

Large Team Exercises
Establishes interaction and collaboration – Transit Agencies and DOT work in
one training environment
 Train-the-Trainer course and Scenario Builder course allow states to tailor
scenarios and run exercises without contractor support

Who does TERA train?
TERA trains Emergency Operations Staff
TERA takes the main training roles from the Incident Command System
 Command
 Operations
 Planning
 Finance/Administration
 Logistics
 Public Information
Scenarios are available for
 Transit Agencies
 Department of Transportation
 Rail
 Airports
How Can TERA Help You?
“Conduct doctrinal training to standard every single time –
regardless of the location.”
Features
Benefits
Web-Based Training Platform
-
No software download (uses Flash Player)
Cost effective and repeatable
Wide variety of participants in a larger
geographical area
Integrated Geo-Specific Mapping and
Communication Tools
-
Select incident/training location
Select training scenario
Customized
-
Tailored for specific organizations,
facilities, and plans with Scenario Builder
Objective and Automated Performance
Analysis
-
Doctrine based training objectives
Provides real time feedback
Automatically captures trainees’
performance and lessons learned
On-Site Facilitation and Subject Matter Expert
Support
-
Proctored training events, train-the-trainer
instruction and technical support
NCHRP is providing FREE exercises!
-
TERA Account Setup
www.tera.train-emst.com
 Request account
 Put “TERA webinar” in
“How did you hear about
TERA” box
 Use .gov email for
expedited approval
Find Out
TERA Brochure
TERA Tutorial
TERA Menus
TERA Tutorials
and Job Skill
Tutorials
FAQ
Feedback
Home
Individual
Exercises
Group Exercises
Previous Exercise
Storage and
Account Settings
Information Guides and User Manuals
Individual Training
Individual Training
Scenario
 A Tour of the Interface
 Active Shooter
 Blackout
 Earthquake
 Hazmat
 Hurricane
 Riverine Flood
Click
Role (might change per scenario)
 DOT Representative
 Emergency Manager
 Logistics Coordinator
 Operations Coordinator
 Planning Coordinator
 Public Information Officer
Individual Training New Exercise Cont.
Skill Level
 Novice
 Intermediate
 Expert
Location of Incident - State
Location of Incident
– County or City
Documentation
Scenario Specific Documentation
Tasks by Accessed Capability
Tasks by Roles
Inject timeline for scenario
Customization Wizard
Customization Wizard
(Scenario specific customization wizard)
Customization Wizard
Click Begin Exercise
Proceed to Exercise
Click
TERA Interface
Exit
Play
Controls
Your Role
Exercise Timeline and
Progress Bar
Current
Progress
Help and Settings
Timeline
Segment
News updates
Receive and respond to messages
and communication
Tasks
Phone
How to complete task
Complete Tasks
Click
Tasks
How
Bulletin Board
Different Documents
Email
Delete Recipient
Email Templates
(scripted messages)
Forms
Map
Exit
AAR
Tasks
Individual task details
Exercise notes or
Individual task notes
Records Room – Exercise Records
Individual
Team
Staff and MultiOrganizational
(Scalable) Training
Staff Training Step 1
Exercise Name
(You have to name scenario before you can click next)
Organization
Scenario
Skill Level
Documentation
(Same as Individual Training)
Staff Training – Scheduling – Step 2
State
Date
(Now or Future Time)
County/City
(Location of incident)
VOIP
(Turn on if they have headsets.
Disable to keep button from interface)
TV
(Use Projector to save bandwidth, TV is about 1Mb per TV.)
Customization Wizard
(Same as in Individual Training)
Staff Training – Host – Step 3
Drag and Drop
(Rule of thumbNo less then 2 &
No more then 3)
By Name/Organization
Hosts have play/pause button.
Host has to be running to run exercise.
Host can end exercise for everyone.
Staff Training – Roles – Step 4
Drag and Drop
Multiple
Players
By Name/Organization
Multiple
Roles
Drag and Drop
Staff Training – Step 5
Details
Click to add another Organization
Email notice &
Read Aheads
(This goes to their real email)
Staff Exercise Scheduled
Calendar Schedule – different views
Joining A Created Exercise
www.tera.train-emst.com
emst@ecsorl.com
330.998.6637 (office)
443.404.1879 (cell)