THE UNIVERSITY OF LETHBRIDGE MANAGEMENT 4310 ADVANCED ORGANIZATIONAL BEHAVIOUR Spring 2007 Professor: Telephone: Office Hours: Class: Dr. Diane Miller Office: 380-1845 E-mail: Monday 9:30-10:30, or by appointment M/W 8:00-9:15, E575 E516 d.miller@uleth.ca COURSE DESCRIPTION The purpose of this fourth-year seminar is to further explore the determinants of behaviour in complex work settings. Through readings, discussions, and assignments, we will attempt to understand why people behave the way they do in organizations and what this means for management practices. To this end, students will be expected to read, discuss, present, and debate issues in research and management. The course is appropriate for students majoring in HR/IR. PREREQUISITES 4TH Year Standing, Management 2030 (3030), and Management 3051 (3050). TEXT Staw, B.M. (2004). Psychological Dimensions of Organizational Behavior, (3 rd. Ed.). NJ: Upper Saddle River. EVALUATION Weekly Quizzes 25% Final Exam (during final exam period) Individual Research Project (Due April 16) Debate Participation 25% 20% 15% 15% GENERAL CLASS STRUCTURE AND ORGANIZATION In general, we are covering one chapter per week. In the Monday class we will review the readings, clarify issues through discussion, and have students present related articles. On Wednesday we will complete topic discussion, and students will participate in activities such as debates and exercises. There will be a short quiz on Wednesdays to cover the main points of the week. QUIZZES AND FINAL EXAM Unless otherwise indicated, in-class multiple choice quizzes will be given at the start of Wednesday’s class to cover the main issues of the week (25 percent). There will also be a final exam (25 percent) during the formal exam period. The material will include readings, presentations, class notes, discussions, debates, exercises, and videos covered during the course. In other words, everything! You are expected to write the quiz on the assigned day and your highest 10 of 12 values will count towards your final grade. The final exam will be written on the date assigned by the university (no exceptions unless given permission by the Undergraduate Office). This will be a comprehensive exam and will be in an essay style. INDIVIDUAL RESEARCH PROJECT For this research paper students should develop a research question, that is relevant to the field of Organzational Behaviour. Questions might centre around topics such as employee attitudes, motivation, satisfaction, decision making, diversity, teamwork, or other relevant topics. Your material should be based upon peer reviewed and scholarly articles. Peer reviewed sources can be obtained from ABI Inform, other similar data bases, or from the library. I will not accept personal web pages as sources. Use APA format for the bibliography. The paper should summarize the current state of the literature and address the question(s). The paper is intended to invoke critical thinking to resolve an issue by pulling together relevant literature so that you came come up with your own conclusion to the issue. A good paper provides a clear statement of a topic, purpose and direction for the paper. Then cohesively pulls together and summarizes the literature. A great paper is about what you think not about what someone else thinks. It starts with a clear statement of a topic, purpose and direction for the paper that is your opinion. At the same time you need to back up your thoughts with evidence supporting your opinion by using scholarly sources. Take a stance on an issue by doing things like comparing and contrasting and coming up with a supported decision on a contraversial issue or by developing a hypothesis about an issue and then going out to find fact based evidence to support your idea. Literature review papers will receive a lesser grade than creative, new ideas. The paper should be as long as is required to address the issue. This project is worth 20% of the course grade. Due: April 16. PARTICIPATION Debate: Teams will be formed to give a debate presentation to the class. Each team will make a 15 minute presentation of their side. Following the main statements there will be a five minute break during which each team will prepare its rebuttal to the main arguments posed by the opposition (rebuttals are limited to 5 minutes for each team). At least two days before the debate, presenting teams should e-mail the instructor a 1-2page (typed double spaced) summary of the team’s position and its main arguments. Attach a bibliography in APA form listing the sources used in preparing your position. Debates account for 15% of the course value. Presentation: Working individually or in pairs, students will be responsible for finding and presenting in Mondays class (unless otherwise specified) an article related to the subject covered in that week. The presenter(s) must also prepare a two-page bullet-point summary to give to class members (make photo-copies for everyone). The two-page summary will include the key points from the reading. Use ABI Inform and other similar sources to find your article. You should also present your appraisal of the reading noting its particular strengths and limitations. You will make a 10 minute class presentation of how the article relates to the weekly topic, the reading highlights and your reaction. You are encouraged to rehearse the class presentations for content, flow, use of visual aids, and timing. The presentation is worth 7%. The marks given for the above assignments will be determined by computing the average score of the assessments completed by the other course members. The instructor reserves the right to adjust student evaluations that may be too lenient or too strict. Criteria can include presentation quality, response to readings and other debators, and answers to questions. Discussion: The importance of pre-class preparation, regular class attendance, as well as consistent and meaningful contributions during class cannot be overemphasized. Making insightful observations and asking thoughtful questions about the readings and class activities, will be the primary criteria for assigning discussion marks. Members of the class are responsible for their individual and collective learning in this course – you will get out of the class what you put into it. Participation in class discussion is worth 8% ETHICAL CONDUCT Ethical Conduct is expected from all students, in accordance with University policies as described in the Calendar. Students cheating on any test OR submitting plagiarized, copied or duplicated work for individual or partnered projects can receive an immediate "F" in the course (please refer to the Student Discipline Policy - Academic Offenses and Discipline Procedures section of the Calendar). Note that students cannot submit any work or part of any work to more than one course without the express permission of the instructor. The circumstances of any applied penalties will be thoroughly documented in your personal academic files. Ask yourself: Is it worth having such a penalty documented on my academic file? If you are having problems completing work it is far wiser for you to contact your instructor and request help and/or due date extensions than to cheat. YOUR PROFESSOR. I am an Associate Professor of Organizational Behaviour. I received my B.A. from the University of Victoria, my M.A.Sc. from the University of Waterloo, and my Ph.D. from the University of Toronto. Before going back to school for my Ph.D., I worked as a contract consultant for the Department of National Defence and for the Department of the Solicitor General. I also worked as an internal consultant for the Federal Public Service Commission. My research interests are in the area of groups processes and I have research and publications covering issues related to these interests. GRADE DISTRIBUTION 90 -100 A+ 77 - 79 B+ 67 - 69 C+ 57 - 59 D+ 0 -49 F 85 - 89 A 80 -84 A- 73 - 76 B 70 -72 B- 63 - 66 C 60 - 62 C- 50 - 56 D COURSE OUTLINE WEEK TOPIC Introduction/ January 8 Psychological Contract January 10 Individual Differences January 15 January 17 January 22 Satisfaction January 24 January 29 Motivation January 31 February 5 Motivation February 7 Decision Making February 12 February 14 February 26 Decision Making Cognition & Emotion February 28 March 5 March 7 March 12 March 14 March 19 Group Processes Diversity Organizational Culture March 21 March 26 Conflict and Tensions March 28 April 2 Power April 4 April 11 Creativity ASSIGNMENTS Readings: Rousseau Hankin Quiz/Exercise Readings: George & Jones (1) Quinn Quiz/Exercise Readings: Staw (7) Organ (8) Quiz/ Exercise Readings: Ramiall Latham and Locke (3) Kerr (4) Exercise Quiz/Debate Readings: Bazerman (14) Staw & Ross (15) Klien Exercise Quiz/Debate Reading: Aronson (10) Rafaeli & Sutton (9) Quiz/Exercise Readings: Leavitt (32) Hackman (34) Quiz/Debate Readings: Hewlett (28) Quiz/Debate Readings: O’Reilly (24) Van Maanen (23) Read this for examples of culture Quiz/Debate Readings: Bailyn, Fletcher & Kolb (26) Crary (27) Quiz/Exercise Readings: Salancik & Pfeffer (29) Cohen & Bradford (30) Quiz/Exercise Readings: Amabile (35) Staw (37) Quiz/Exercise Research project due Note: weekly activities may be modified slightly from those listed above. April 16