THE DEVELOPMENT AND SUSTAINABILITY OF AN ATHLETICS PROGRAM AT A NEW INSTITUTION A Thesis Presented to the faculty of Graduate and Professional Studies in Education California State University, Sacramento Submitted in partial satisfaction of the requirements for the degree of MASTER OF ARTS in Education (Higher Education Leadership) by Abraham Lopez SPRING 2014 © 2014 Abraham Lopez ALL RIGHTS RESERVED ii THE DEVELOPMENT AND SUSTAINABILITY OF AN ATHLETICS PROGRAM AT A NEW INSTITUTION A Thesis by Abraham Lopez Approved by: __________________________________, Committee Chair Francisco Reveles, Ph.D. __________________________________, Second Reader Geni Cowan, Ph.D. Date iii Student: Abraham Lopez I certify that this student has met the requirements for format contained in the University format manual, and that this thesis is suitable for shelving in the Library and credit is to be awarded for the thesis. , Department Chair Susan Heredia, Ph.D. Date Graduate and Professional Studies in Education iv Abstract of THE DEVELOPMENT AND SUSTAINABILITY OF AN ATHLETICS PROGRAM AT A NEW INSTITUTION by Abraham Lopez Brief Literature Review The literature illustrated that two main bodies govern intercollegiate athletics. These governing bodies’ focus is to offer student athletes opportunities to develop and grow during and after college. An extensive review of the literature, extra-curricular activities such as intercollegiate athletics are shown to provide several benefits to students. In addition, a brief look at the history of institutional athletics programs showed funding is a major concern and requires an extensive evaluation to prove viability and value at a particular institution prior to its development. Furthermore, the athletics program cannot thrive on its own and must have a collaborative relationship with the campus and the surrounding community. Lastly, the literature showed that institutional leadership plays a vital role in all areas of an athletics program. The literature shows the v above are the key components in the development and sustainability of an athletics program. Statement of the Problem The purpose of this study was to explore the development and sustainability of an athletics program at a new institution. Based on the literature review, the study focused on these four areas: the benefits of an athletics program, the processes of development and funding, campus and community collaboration, and the role of institutional leadership. Methodology This researcher chose to focus on one institution that recently developed an athletics program for collecting qualitative data. The qualitative data were collected in the form of interviews of institutional leaders. The questions used in these interviews were based on the information collected in the literature review. The researcher could then compare what was expected and what actually happened at this institution. Conclusions and Recommendations In conclusion, this study identified several key elements necessary to develop and sustain an athletics program at a new university. The study showed that a good athletics program should demonstrate and provide strong leadership. It should also offer complete focus on student development by providing services needed to succeed at a new institution. In addition, the athletics program should develop a profile in the region. vi Furthermore, the study showed there are definite benefits of campus and community collaboration with the athletics program. , Committee Chair Francisco Reveles, Ph.D. Date vii TABLE OF CONTENTS Page Chapter 1. INTRODUCTION ........................................................................................................ 1 Background ............................................................................................................. 1 Statement of the Problem ........................................................................................ 4 Significance of the Study ........................................................................................ 6 Definition of Terms Used ....................................................................................... 6 Organization of the Remainder of the Thesis ....................................................... 11 2. REVIEW OF RELATED LITERATURE .................................................................. 13 Introduction ........................................................................................................... 13 Intercollegiate Athletics ........................................................................................ 13 College Student Development .............................................................................. 20 Institutional Athletics Programs ........................................................................... 23 Campus and Community Collaboration with an Athletics Program .................... 29 Institutional Leadership ........................................................................................ 35 Rationale ............................................................................................................... 47 Summary ............................................................................................................... 48 3. METHODOLOGY ..................................................................................................... 50 Introduction ........................................................................................................... 50 Setting of the Study............................................................................................... 50 viii Research Design.................................................................................................... 52 Limitations of the Study........................................................................................ 56 Summary ............................................................................................................... 57 4. DATA AND DATA ANALYSIS ............................................................................... 58 Introduction ........................................................................................................... 58 Presentation of Data .............................................................................................. 58 Summary ............................................................................................................... 79 5. SUMMARY, CONCLUSIONS, AND RECOMMENDATIONS.............................. 81 Summary ............................................................................................................... 81 Conclusions ........................................................................................................... 82 Recommendations for Further Study .................................................................... 83 Appendix A. Seven Vectors .............................................................................................. 88 Appendix B. Charts, Graphs, and Tables .......................................................................... 89 Appendix C. Letter of Consent to Research Participants ................................................. 93 Appendix D. Instrumentation............................................................................................ 95 Appendix E. NAIA Champions of Character – Five Core Values ................................... 97 References ......................................................................................................................... 98 ix 1 Chapter 1 INTRODUCTION Background Athletic activities have traditionally been an essential part of American society. Similarly, competitive and leisure athletic activities have had a huge impact on colleges and universities in the United States. Participating students have experienced benefits ranging from simple enjoyment and wellness to a keen sense of gratification from challenging one’s valor, talents, and power in a very intense atmosphere. Based on the impact and benefits, intramural and extramural sports could be used as a basis for an effective formula to develop and sustain a growing campus. Conversely, the high standard of ethics and drive for excellence found in most academic programs could be used to strengthen and shape a successful athletics program. Data retrieved from the National Association of Intercollegiate Athletics (NAIA) (2012) stated 4,168 public and private two-year and four-year colleges and universities are in the United States, and 88.2% of them have collegiate sports teams. These numbers are continually growing. Both competitive and leisure sport activities have long played an essential role in the life of colleges and universities in the United States. Currently, one university that recently opened is actively pursuing the addition of an athletics program so that it, too, may join the ranks of universities with sports teams. 2 University of California, Merced opened September 5, 2005, as the 10th campus in the prestigious University of California (UC) system and the first American research university of the 21st century. It is a culturally and ethnically diverse campus with a steadily increasing student population. The university is dedicated to principles that serve the state, nation, and world through a mission of research, education, and public service. It has a special mission to increase college attendance among students in the San Joaquin Valley. It also serves as a major foundation of advanced research. Located near Yosemite National Park, the university is expected to grow rapidly and top out at approximately 25,000 students within 30 years. UC Merced offers a growing list of majors, minors, and graduate programs taught by more than 412 full-time faculty members, visiting professors, and lecturers who have come from some of the world’s topranked universities. UC Merced also adds to the economic development of Central California. In the Central Valley where unemployment and poverty rates are considerably higher than California averages, campus construction has sustained thousands of jobs. It has also stimulated new business development and pours millions of dollars into the local economy each year. UC Merced’s primary objective is to offer students an interdisciplinary approach toward their education. The students’ learning will now come from lectures, discussions, and additional experiences beyond the classroom. They will have the opportunity to put their learning into practice through undergraduate research, service learning, and 3 leadership development. As a newly formed campus, UC Merced has a distinct opportunity to propose and implement a comprehensive competitive and recreational sports program. The university hopes to create a student athletics program that will echo all the ethics of an educationally concentrated and gender equitable academic program, hence preventing the dangers other colleges and universities have encountered with their athletics programs. By adhering to the university’s objective, the intercollegiate athletics and recreation programs will focus on the student and will provide an excellent education through innovation and engaging opportunities. According to the 2009 Chancellor’s Blue Ribbon Commission on Intercollegiate Athletics Report the UC Merced intercollegiate athletics and recreation programs will have experienced personnel in administration and training. It will also include worldclass facilities which will allow students the opportunity to develop athletic skills that will prepare and equip them with all the necessary tools needed to succeed in their various sports. The program will help foster the growth of the students’ athletic skills in addition to offering leadership and volunteer opportunities allowing them to serve as role models on the campus and in the broader community. The university is continuing to establish relationships within the community that will allow athletic administrators, coaches, and student athletes to be integral components of the eventual collaboration of both campus and community through the participation of athletic events. Ultimately, athletics should serve as a rallying point for the campus and the community, which 4 supports the goals and objectives of the university (University of California, Merced [UC Merced], 2009). Statement of the Problem In reaction to recent criticism, the National Collegiate Athletic Association (NCAA) and the NAIA have had to undergo new academic and athletic reforms. The public’s view of the sports culture has been on the decline due to a tendency to overlook fundamental principles and standards expected in a humane culture. With numerous media outlets available, the public is bombarded with headlines about professional athletes breaking the law. These headlines highlight issues such as assault, domestic violence, dog-fighting rings, the use of illegal performance enhancement drugs, and sports betting. Even more disconcerting are the recent reports of cheating and unsportsmanlike behavior in the youth, high school, and college sports. In many cases, student athletes are not revealing good values, ethics, or citizenship. Coaches and parents are now questioning the integrity of the student athlete and whether his or her poor choices and behaviors have diminished the whole student sports experience. Conversely, when student athletes have the opportunity to discover, solve problems, and be influenced by an environment focused on developing the full human potential, they become well educated and equipped to provide a service to the community. The NAIA’s new initiative builds upon the belief that everyone who works with students is engaged in the teaching of character traits. When institutions vow to build character, values, and 5 commitment to responsible citizenship, the fruits of this investment will be transparent. Furthermore, it should be concluded this same commitment to a student’s values and ethics should play a significant role in the school’s overall philosophy and affect every area of decision and policymaking. According to the 2009 Chancellor’s Blue Ribbon Commission on Intercollegiate Athletics Report, Chancellor Steve Kang mentioned the goal of the Commission was to support the development and creation of an athletics program for UC Merced with its focal point on the student (University of California, Merced [UC Merced], 2009). The Commission understood the importance of an athletics program but not just any athletics program. This program should be built with the student as the primary focus. The question that then follows is how this can be accomplished. The purpose of this study was to explore the development and organization of an athletics program offering complete focus on student development at a new institution, in this case, UC Merced. This program should also demonstrate and provide good leadership skills while providing services to help the student succeed in all areas of life. This study also explored and examined the role of campus and community support in the effort to build such a program. There were four main questions closely examined throughout this study. The first question addressed the benefits of this program: Specifically, who benefits from the addition of an athletics program at a new institution? The second question focused on the specifics involved in the development of such a program: What are the processes and challenges for establishing, growing, and sustaining 6 the athletics program at a new institution? The third question dealt with the role of campus and community: What is the value of collaboration between an athletics program and the campus and the community? The last question examined the relationship between sports and leadership: What is the role and importance of institutional leadership in an athletics program? It is the hope of this study to have a better and more holistic understanding of the values and processes involved in the development of an exceptional athletics program at a new institution. Significance of the Study In general, athletic and leisure physical activities have long been a central part of our society. Children begin participating in sports at a young age and continue throughout grade school, high school, and college. For some, the term “student athlete” comes to define who they are as people. But if a close examination of these student athletes was to occur, it would become evident they are burdened with academic responsibilities, as well as the overwhelming pressures of athletics. The student athlete is a member of the college and as such, represents the institution, the coach, the teammates, the community, and the fans. In addition to hours of homework, social life opportunities, career exploration, self-growth, and self-identification, student athletes deal with a little more in their routine. They participate in as much as 20 hours of practice time per week, weekly visits with athletic trainers (for injury prevention or rehabilitation), weekends 7 away from home or school, public criticism from the classroom/instructors, and the physical and mental exhaustion of competitions (Howard-Hamilton & Watt, 2001). The combination of all the added responsibilities, on top of an already demanding college experience, suggests student athletes can be classified as “at-risk” students. An at-risk student refers to a student who needs additional attention and support to allow him or her a fair opportunity to succeed in college (Broughton & Neyer, 2001). Taking the precarious state of most student athletes into consideration, it becomes even more imperative a university’s athletic program be tailored to focus on their well-being and growth. It is important that universities, such as UC Merced, take their opportunity to create an athletics program and tailor it to take these potentially at-risk students, and turn them into exemplary citizens of our society. Definition of Terms Used At-Risk Student An at-risk student is a person who needs additional attention and support to allow them a fair opportunity to succeed in college. Athletics Program College athletics is a department at the institution encompassing the nonprofessional-, collegiate-, and university-level competitive sports and games involving physical skill and training that prepares student athletes for competition. 8 Blue Ribbon Commission on Intercollegiate Athletics Report The report was a study to assist in the design of an athletics program for UC Merced, with a focus on the student. California Master Plan for Higher Education The master plan is the differentiation of functions among the state’s three public postsecondary education segments, which are the University of California (UC), California State University (CSU), and California Community Colleges (CCC). Champions of Character A nonprofit organization with the mission to change the culture of sports. They seek to replace the current cycle of cheating, trash talking, taunting, and out-ofcontrol behaviors found in today’s sports culture with integrity, respect, responsibility, sportsmanship, and leadership. CHAMPS/Life Skills Program The NCAA CHAMPS/Life Skills program is designed to provide student athletes developmental skills training and equip them to handle most issues affecting their well-being. Chancellor In terms of higher education, a chancellor is designated to be a university president who oversees the management of the entire institution. Dean A dean is the head of college or university faculty, department, or school. 9 Donor In terms of higher education, a donor is a person who gives money or something of value to a university. Executive Institutional Leader Institutional executive leadership refers to all traditional executive leaderships at a college or university. Faculty In terms of higher education, faculty are those engaged in teaching, conducting research, and public service at the university. Graduate Student A graduate student is someone pursuing a degree higher than his or her bachelor’s at a college or university. Institutional Leadership A branch of university employees responsible for the maintenance and supervision of the institution Intercollegiate Athletics Sports and athletic competitions organized and funded by institutions of tertiary education. Interview Participant To protect the researcher and the administration at UC Merced, the researcher omitted the use of the their names, which will be labeled by number. 10 National Association of Intercollegiate Athletics (NAIA) An organization dedicated to the promotion of education and development of students through intercollegiate athletic participation. Member institutions share a common commitment to high standards, and the principle athletics serve as an integral part of an education. National Collegiate Athletic Association (NCAA) The NCAA is a nonprofit association of institutions, conferences, organizations, and individuals that organizes the athletic programs of many college and universities in the US and Canada. School of Engineering The School of Engineering at UC Merced is designed to study a branch of science and technology concerned with the design, building, and use of engines, machines, and structures. The purpose is to provide an exceptional technical and professional education in students to handle advanced problem-solving skills, effective leadership qualities, and the ability to recognize and build on individual strengths through one’s career. School of Natural Sciences The School of Natural Sciences at UC Merced is designed to study a branch of science dealing with the physical world, such as biology, chemistry, or physics, to name a few. The purpose is to form an environment for excellence in student achievement and research in areas of life, physical, and environmental sciences. 11 School of Social Sciences, Humanities, and Arts The School of Natural Sciences at UC Merced is designed to study society and the relationships among individuals within a society, human culture, and expressional constituents (literature, music, theatre, and dance). Student Athlete A student athlete is a participant in an organized competitive sport sponsored by the educational institution in which he or she is enrolled. Undergraduate Student An undergraduate student is a term given to a person who is completing his or her bachelor’s degree. Vice Chancellor In terms of higher education, a vice chancellor is a senior/high-level administrator of a university. His or her purpose is to provide strategic direction and leadership to the institution. Organization of the Remainder of the Thesis The purpose of this study was to explore the development and sustainability of an athletics program. The following is a breakdown of each chapter. In Chapter 2, there is a review of the literature that covers all the previously researched data on the subjects pertaining to the four research questions. Who benefits from the addition of the athletics program; the processes and challenges for establishing, growing, and sustaining the 12 program; the value of collaboration between the program and the campus and community; and the role and importance of institutional leadership in the athletics program are topics researched. After the literature review, there is a statement of the rationale for the validity of the overall research. Chapter 3 outlines all design and methods for the conducted research. The methodology presents an overview of the study’s setting. The chapter includes the research design utilized for data collection, along with the population and sample, design of the study, data collection procedures, instrumentation, data analysis procedures, and limitations of the study. In Chapter 4, the data collected are analyzed and organized. The data are interpreted and include literature validating the findings. The data will be separated according to its relevance to each of the four research questions. Each section focuses on answering the questions. In Chapter 5, the study concludes with a summary and overall opinion on what exactly the study has proven. The conclusion section examines how well the research was able to answer the thesis questions and whether or not it was important. The chapter concludes with recommendations for further study. Finally, the appendices include the letter of consent to research participants and instrumentation used for the research. In addition, the appendix contains relevant tables and charts supporting the study. 13 Chapter 2 REVIEW OF RELATED LITERATURE Introduction The following is a presentation of relevant literature pertaining to this research thesis. This chapter explores intercollegiate athletics. It also reviews the research of college student development theories. The chapter then looks at the structure and sustainability of an athletics program. Fourthly, the chapter reviews relevant community and campus organizations pertaining to an athletics program. Lastly, this chapter reviews the characteristics and roles of institutional leadership. Intercollegiate Athletics Intercollegiate athletics refers to a sport played by enrolled and academically qualified students at the college or university level. It is usually a part of the auxiliary functions of the student affairs department of a college or university. It is also the highest level of nonprofessional sports in the United States. For a long time, athletics in higher education has played a significant role in both institutional and student development. To have a better understanding of intercollegiate athletics, it is essential to summarize its history, benefits, structure, and role in the collegiate environment. 14 Brief Overview of the History of Intercollegiate Athletics The history of college sports in the United States took shape in the 1800s when some students began to create clubs sharing the same athletic characteristics and traits. These clubs were mostly created at private eastern colleges (Coakley, 2004). Ultimately, sports came to be viewed as educational opportunities to change behavior, mold character, and develop cohesion among participants (Coakley, 2004). When administrators began to take notice of the growth of college sports, they also began to notice the benefits of having a successful athletics program as a key component of their respective institutions. Soon the need for governing bodies, regulations of participation, and rules of play were essential for having a successful athletics program (Coakley, 2004). The two primary governing bodies created for college sports were the NCAA and The National Association of Intercollegiate Athletics (NAIA). The history behind the NCAA began with the extreme dangers, injuries, and even deaths in the sport of football. The plight of this sport gained the attention of long-time football fan President Theodore Roosevelt. Roosevelt “purposely recruited men with college football experience for his Rough Riders to preserve the game’s manly essence, even as he understood the need for reform” (Miller, 2011, p. 1). As a result of the public’s demand for reform, President Roosevelt called a meeting at the White House with the athletic heads of Harvard, Princeton, and Yale to encourage them to reconstruct the safety policies of the sport (National Collegiate Athletic Association [NCAA], 2012a). As a result of this meeting, 15 the early formation of the NCAA was established in 1906 and was originally named the Intercollegiate Athletic Association of the United States. The NCAA took its present name in 1910 (Miller, 2011). Its primary objective was the protection of student athletes in colleges and universities from dangerous and unfair practices (NCAA, 2012b). The NAIA originally started in 1937 as a men’s basketball tournament called the National Association of Intercollegiate Basketball but later changed to its current name in 1952. The Benefits of Intercollegiate Athletics At the time of the civil and women’s rights movements, the United States was facing many issues related to race and gender equality. For example, college and university leaders feared race and gender integration would hinder the development of their institutions and their students. One of the most successful avenues for integration at these institutions was the athletics programs. Throughout history, many underrepresented populations have gained access to higher education through college sports (Hill, BurchRagan, & Yates, 2001). These programs provided a stepping stone for the success and safety of all students. Current issues and trends have contributed to the overall benefits of having intercollegiate athletics at an institution. For instance, Astin (1978) pointed out intramural and extramural sports offer chances to enhance and support a larger sense of community. While Tinto (1993) discovered when a student participates in intercollegiate athletics, he or she becomes integrated into campus life through communication with his or her classmates, professors, coaches, advisors, and all those who work with the student 16 athlete. Intercollegiate athletics also help students achieve academic success and increased graduation rates through student integration and persistence at the institution. Gayles and Hu (2010) found “participation in intercollegiate athletics was positively associated with college experience satisfaction, motivation toward degree completion, persistence, graduation rates, and gains in internal locus of attribution for success during the first year” (p. 103). According to Astin (1978), there are three patterns of high student involvement, and these will help guide students to finish school in a timely manner, participate in service learning programs that lead to career opportunities, and have a positive outlook of their time spent at the university. In other research, Emerson, Brooks, and McKenzie (2009) discovered that when looking at certain intercollegiate athletics, student athletes are doing better in their education and have higher academic success as opposed to those students who do not play a sport. Hence, it appears student participation in the intercollegiate athletics may present an opportunity for growth and maturation during, as well as after, college. The Structure of Intercollegiate Athletics For the most part, higher educational institutions supporting intercollegiate athletic programs retain their membership in, or are associated with, one of the two main intercollegiate sports organizations: the NCAA and the NAIA. These two organizations provide the standardization of rules and regulations for all intercollegiate athletics. While each college and university must adhere to the minimum standards of these organizations, each is free to add its own subsequent rules and selection criteria. 17 The NCAA is made up of a governing body, its member affiliations (the colleges and universities), conferences, and its staff personnel. All these different parts share a united belief in a set of core values. These values encompass academic and athletic excellence, respect for institution and fellow students, and a dedication to leadership in the community and campus, among others. As intercollegiate athletics expanded, a definite diversification of emphasis was discovered. This forced a reformation within the NCAA to create three levels of divisions in 1973. Each institution is classified by one of these three divisions. The divisions are determined by such criteria as personnel, amateurism, recruiting, eligibility, benefits, financial aid, and playing and practicing seasons. The NAIA is a more recent organization. While it serves a purpose similar to that of the NCAA, the NAIA has dedicated its mission to find equilibrium between fostering the growth of student leaders, achieving athletic success while offering all students athletes the same chances to contribute. (NAIA, 2012). The NAIA expects every participant to demonstrate strong character by exercising an ability to make right choices, respect the rules of the sport, maintain excellence in academics and sport, learn how to win and lose gracefully, and become leaders. (NAIA, 2012). Both organizations provide the backbone of the entire intercollegiate athletic structure. Such popular college sports as football and basketball have gained negative attention due to poor and unethical demonstrations of character by their student leaders on campus. Johnson (2011) pointed out that in order to display a sense of honesty and 18 build character, it is essential those in leadership positions possess ability, talent, awareness, understanding, and wisdom. Hill et al. (2001) summarized some of the issues of the day and future trends in sports. These issues include academic faculty prejudice against student athletes, student athlete developmental digression, gambling, alcohol, drug use, sexual assault, violence, the influence of mass media, and the effects of technology (Hill et al., 2001). It is also becoming transparent student athletes are accepting different forms of extra benefits that are illegal and unauthorized by the NCAA and the NAIA due to a culture of corruption within institutional leadership. Additional gifts, including cars, paid vacations, prostitutes, parties, and cash, are being given to student athletes, and all are currently illegal under NCAA and NAIA rules. This has led to a series of current debates as to the validity of these rules. Issues like those mentioned above may mean further dialogue about how institutions develop and sustain their athletics programs. The Role of Intercollegiate Athletics There are many roles and functions of intercollegiate sports, but for the purpose of this study, this section only focuses on a couple. The primary role of any intercollegiate athletics program should first be the enrichment of the student athlete both academically and developmentally. Secondly, the program serves as a source of entertainment that draws community and campus affiliation and revenues. Consistent with a university’s mission, intercollegiate athletic programs should be educationally based and should focus primarily on the needs and interests of the 19 participants. Myles Brand, former president of the NCAA, believed that academic success is vitally important to student athletes because they are students first (NCAA, 2012a). Therefore, the role of intercollegiate athletics should be to never forget to enrich the participants both academically and developmentally. Due to the fact that sports is part of the entertainment system, intercollegiate sports attracts people and are a valuable tool that can be used in institutional development. According to Smith (1988), history has shown that institutional leaders have noticed a correlation between outside interest in intercollegiate athletics and exposure and revenue for the institution. In addition, Weisbrod, Ballou, and Asch (2008) found intercollegiate sports can be vital to promoting the goals of many colleges and universities, giving them a particular identity and creating loyalty in students, alumni, area residents, businesses, and donors—loyalty that translates into advertising, student recruitment, and donations. According to Toma and Cross (1998), there is a correlation between success in the athletics program and the number prospective students. Once the campus community feels a sense of identity they are willing take a break from work or academics and be entertained, as we have seen or experienced in visual and performing arts. Moreover, in a society where the economy has suffered a downward spiral, we see many people willing to spend a large sum of money to escape their reality and be entertained for a couple hours. Toma (2003) suggested the athletics program creates a bond between the student and the institution, which leads them to continue their affiliation with the institution after they leave. 20 When students graduate, they become alumni and continue to feel a sense of identity with their institution. Therefore, they will be willing to donate funds or support the institution in some manner. The help of strongly supportive alumni usually affects the financial status of the institution through intercollegiate sports. Ultimately, the effect will be athletics may bring additional funds by selling tickets; by receiving television endorsements, donations, and/or gifts by alumni; and by causing an increase of student enrollment. College Student Development Higher education professionals have greatly considered and explored the concept that students learn beyond the classroom. Although most students will experience growth from the classroom alone, there is a greater likelihood the maturation levels may increase during college by participating in any educationally purposeful activities (Astin, 1993; Pascarella & Terenzini, 1991). The following section contains a brief overview of several main theories related to the development of college-aged students. Marcia’s Identity Status Theory J. E. Marcia (1964) developed an identity status theory that predominantly concentrated on college-aged students. This theory was an extension of the Eight Development Crises Model created by Eric Erickson in 1959. Erickson’s model proposed that as a person goes through the maturation process, he or she must face and overcome an obstacle in each of the eight stages of life. Ultimately, the person will 21 determine if he or she will continue development by thriving in crisis, regressing, or staying the same. College students are usually tied to Erikson’s fifth stage, identity vs. identity confusion, and this was the basis for Marcia’s Identity Status theory. He measured psychological development by identifying each college student’s identity status in one of four identities: identity diffusion, identity foreclosure, identity moratorium, and identity achievement. His theory argues that two unique pieces form an adolescent’s identity: when his or her ethics and options are reassessed and when he or she commits to a specific position or meaning (Marcia, 1964). Overall, Erickson and Marcia believe a student’s development is achieved through the struggle with one’s own ethics and options. Chickering and Reisser’s Seven Vectors of Identity Development In 1993, Chickering collaborated with Reisser to update one of his theories of student development, and together they came up with seven vectors of identity development. See Appendix A for a summary of the seven vectors and their characteristics. These vectors are often viewed as a series of stages or tasks. The principle behind these vectors was to outline how a students’ maturation during college could influence him or her emotionally, socially, physically, and intellectually. It is important to note not all students change at the same rate or time (Chickering, 1969). A student may move through a combination of stages at one time while another student may disregard or repeat a stage (Chickering, 1969). The seven vectors of identity 22 development theory offer a useful foundation for the understanding of college student development. Astin’s Theory of Student Involvement Astin has published many research papers about the development of college-aged students. Among these many articles was the “Theory of Student Involvement.” This theory basically proposes student involvement is key to higher learning (Astin, 1985), especially in co-curricular activities. Astin (1985) offered five main assumptions about a student’s development based on involvement. The first was an assumption of the extent of a student’s investment of both physical and psychological energy. The second assumption was this investment is continuous throughout the learning experience. Thirdly, Astin assumed the involvement can be both quantitative and qualitative in form. The fourth assumption was a student’s development is proportionate to his or her input of energy. The last assumption was a student’s academic performance will be directly correlated with his or her involvement with co-curricular activities. Using these five assumptions, Astin proposed a student’s development can be measured by his or her involvement. Finally, students who are engaged on campus use their energy for beneficial activities, such as studying, spending time on campus, participating in student organizations, and interacting with both peers and faculty (Astin, 1985). Pascarella’s General Model for Assessing Change Pascarella (1985) suggested when five major sets of variables connect with each other it has a significant part in the learning and development of the student. The first 23 variable refers to the student’s history and character prior to attending college. The second is the structural and organizational elements of the institution (Pascarella, 1985). This might consist of the ethnic composition and diversity of the campus; impact of its research awards, expenditures, and operations; amount of prestigious faculty; and the economic impact the institution has on its region. The third variable is the institutional environment, which is developed when the first two variables come together (Pascarella, 1985). This ultimately affects the fourth variable: the student’s interactions with faculty, staff, and peers (Pascarella, 1985). The final variable combines the four previous variables with the quality of the students’ efforts (Pascarella, 1985). Pascarella suggested the five sets of variables define the transformation in a student’s learning and cognitive development. Institutional Athletics Programs This section focuses on literature related to the different aspects of an institution’s athletic program. The primary focus is on athletics program structure and sources of funding. Institutional Structure of an Athletics Program Before a discussion of an institution’s athletics program can occur, a quick overview of the structure of the institution itself is necessary. Most colleges and universities are organized into two sets of leadership. The first set is generally referred to as “the administration” and has a hierarchical chain of command. This usually includes 24 positions such as chancellor and vice chancellor and other non-academic staff positions. The second set is the faculty administration lead by the president, then the vice presidents that then are ensued by the deans and department chairs (Astin & Astin, 2000). Eventually, all levels of administration and academic leadership will have to collaborate to decide where athletics fits within their institutional development plans. Dungy (2004) emphasized three points for institutions to agree upon before determining a strategic model for their athletics program. These three points are “1) Determine who controls athletics within your institution, 2) Always put the student athlete first, and 3) Place winning in its proper perspective” (Dungy, p. 9). In addition, Howard-Hamilton and Sina (2001) argued that the responsibility falls on the colleges and universities to provide their own mission, purpose, values and goals to the athletics program so they could both align and be harmonious with the entire campus. Once these foundational issues are addressed, the agreed-upon missions, goals, and objectives can be utilized as a road map to drafting policies and procedures for the entire athletics program. Equality is another aspect of an athletics program’s structure that should be carefully considered. This is especially true for all programs receiving federal funding because they must adhere to Title IX guidelines. Title IX is a law passed in 1972 and requires gender equity in every federally funded educational program, including athletics. This includes equal opportunities to participate for both male and female athletes, same scholarships offers, being treated the same as everyone else in relation to receiving incentives and having access to all the facilities, equipment and supplies, coaching, 25 publicity, and travel (Yiamouyiannis, 2009). Yiamouyiannis also suggested leadership should analyze the institution’s and the athletics department’s mission for areas where this equity might be overlooked prior to making any final decisions. Overall, the athletics program of any institution should be designed across a broad scale, beginning with the institution’s own mission statement. Finally, a good athletics program includes recreational activities, intramural sports programs, club sports programs, and finally, intercollegiate athletics programs for the highly skilled student athletes. Funding Once an athletics program’s structure has been determined, the most import aspect to begin focusing on is funding. According to Weisbrod et al. (2008) it would be quite difficult for colleges and universities to function properly without the proper funding, which is why institutional leaders should always seek new avenues to find the proper methods to continue its funding. Ultimately, if colleges and universities are to sustain a successful athletics program, they must focus their attention on learning how to obtain and utilize external sources of financial income, how to arrange and apply budgets, and how budgeting can be used to formulate educated decisions, in simpler terms, where the funding will come from and how it will be spent. Before any source of money is collected, a budget should be created. Hodge and Tanlu (2009) described a budget as formulating calculated risks that are well planned out ahead of time so they meet universities goals and objectives. By focusing on these 26 projected consequences and creating a reasonable budget, it forces the athletics leadership to anticipate what lies ahead and plan accordingly. Hodge and Tanlu (2009) suggested the benefits outweigh the detriments when leadership is devoted to and contributing to the budget affairs. They even go on to specify five main benefits. These benefits include “1) Better goal alignment and resource allocation; 2) Improved communication and coordination; 3) Increased motivation and performance measurement; 4) Improved attitude; and 5) Better control” (p. 16). Overall, the budget provides a necessary starting point that will direct the process of obtaining and using of all future funding. Because athletics programs are part of the educational institution, they many times qualify for some federal funding. However, it is important to remember these funds usually come with several requirements, including issues such as Title IX. Yiamouyiannis (2009) added, those who work with athletic budgets will learn how to follow all Title IX rules and regulations and decide which sports grams they will add in the future or remove entirely. However, in the face of economic recessions, this source of funding is often cut or decreased. When this happens, the athletic programs suffer because the campus is unable to provide the proper funds to sustain the program (DeSchriver, 2009). This leads institutions to focus on a very popular source of funding: fundraising. Although fundraising has always been an essential component of higher education in the United States, lately fundraising has become a sort of tactical element of student affairs. Weisbrod et al. (2008) found when the entire campus has success in all aspects 27 many donor groups such alumni, parents, and corporations are influenced and inspired to support the campus. With student affairs staff members trying to offset the ever decreasing budget through fundraising, the success of the school’s athletics program has become of great importance. Kopita and Royse (2004) identified six key elements of fundraising to assist institutions in securing necessary funding for their programs. The first is to develop a case for giving. This is where the student affairs department lays out beneficiaries and intended fundraising programs. The second is to establish a relationship between development activities and fundraising. Development activities serve to foster and maintain links between the campus and community, acting out as a conduit for the exchange of ideas and information to aid in the advancement of the students and university. Fundraising is a sequence of activities or organized efforts that ensure the continued growth and perpetuity of the campus (Kopita & Royse, 2004). Thirdly, student affairs should create and prioritize a fundraising wish list. In creating a wish list, fundraising priorities must aligned with the campus goals and reflect important legacy commitments to the overall mission (Kopita & Royse, 2004). The fourth element is to cultivate individual and community relationships. Effective fundraising does not happen from one day to the next. Positive relationships with potential donors need to be developed in months and sometimes years in advance to acquire funding. Developing a donor prospect base is the fifth element. A donor base obtains permission from foundations and alumni databases that can supply important information on potential donors. The last element of fundraising is “the ask.” However, it is important to 28 remember that when making “the ask,” support may come in multiple methods. This can range from financial support to donations of equipment, buildings, and time. Kopita and Royse (2004) advised forming an effective fundraising program requires hard work, does not generate overnight successes, and demands strategic planning; but can ultimately be rewarding. Athletics programs are especially interesting because they are one of the few institutional programs that can generate some of its own funding. At the same time intercollegiate athletics contributes to the university’s mission and revenue that cannot be compared to anywhere else in the world (Weisbrod et al., 2008). Professional sports are a huge money-making industry and institutional athletics programs are no exception. For instance, the NCAA’s first Executive Director, Walter Byers, was ordered to maintain purity in sports and create millions of revenue for colleges and universities. (Byers & Hammer, 1995). Unfortunately, with this great source of income, there is a correlated rise in expenditures. Estler and Nelson (2005) suggested this increase in expenses was due to the athletics arms race (p. 77). In order to have an advantage over other athletics programs coaches, student athletes and universities are willing to make decision that keep the program competitive (Estler & Nelson, 2005). This is obviously a risk on the part of the institution but could potentially be a profitable one. Prior to taking any risks the university has to have a unified definition of the risk amongst the board, management, and staff (Cassidy, Goldstein, Johnson, Mattie, and Morley, 2001). In the end, it is up to 29 the individual institution and its athletics program to decide what best fits with its overall mission and budget. An athletics program requires funding for growth and sustainability. Through the careful planning of a budget, the athletics program can pursue several different avenues of funding. Federal funding, fundraising, and the program’s own revenue are some of the most relevant sources of funding. Each one comes with its own set of obstacles, but overall funding an institution’s athletics program is definitely possible. Campus and Community Collaboration with an Athletics Program An athletics program is one piece of a greater whole. It is by definition a part of the institution, and the institution is a part of its surrounding community. For an athletics program to succeed and grow, it must maintain a healthy and collaborative relationship with its surrounding campus and community. Similarly, the campus and community requires the athletics program, and by extension its student athletes, to be productive and valuable assets. The following is a review of literature related to the needs of the athletics program and its student athletes, programs that help elevate and instill strong characteristics in student athletes, and finally, a rationale for the athletics program to get involved in its community. The Student Athlete’s Need for Support The student athlete faces a complicated lifestyle requiring a delicate balance of the numerous demands upon his or her time. Howard-Hamilton and Sina (2001) pointed 30 out these student athletes have a large number of functions and lofty expectations placed upon them when they arrive at the universities. Furthermore, their sports may require distinct adversities, such as dealing with getting injured physically, handling conflict resolution amongst the team, coping with physical injury, making time to do things with other groups that are fun and create long-term relationships (Watson & Kissinger, 2007). Ting (2009) labeled these student athletes as nontraditional or at-risk students. Ting (2009) defined nontraditional students as “those facing challenges that are different from the challenges faced by the traditional and majority student population” (p. 217). When a student athlete is labeled as at-risk, a campus is challenged to further its examination on how student athletes need to be provided with additional support services to help in their overall development and success. In order to adequately address the particular needs of the student athlete, it is important to identify some of the particular issues faced by these students. Parham (1993) identified these challenges as including: (a) Learning to balance academic and athletic pursuits; (b) Adapting to a certain degree of isolation from social and more ‘mainstream’ activities; (c) Managing success or lack thereof; (d) Attending to their own physical health in a more deliberate way so as to minimize injury and subsequent rehabilitation; and (f) an athletic career and finding other activities in which participation will bring about a very similar, if not more heightened level of satisfaction. (p. 412) Howard-Hamilton and Sina (2001) advocated if what is expected of them is success in the classroom, as well as on the court or field, it is imperative support be 31 provided at all levels of the institution so they can be intellectually, emotionally, and physically fit. It would be in the institution’s best interest to provide specific programs and resources tailored to the individual needs of its student athletes. Programs that Elevate the Student Athlete It is essential that colleges and universities instill value-based athletics programs to build integrity and morality within the student athletes (Doty and Pim, 2010). To this end, the two main governing bodies of intercollegiate athletics, the NAIA and the NCAA, have both developed programs that can be used by institutions to help develop high moral and ethical character in their student athletes. The NAIA’s program is called Champions of Character, and the NCAA’s program is called Challenging Athletes’ Minds for Personal Success (CHAMPS)/Life Skills. According to the NAIA website, their Champion of Character Program was designed to develop positive character values in sports and to provide practical tools for coaches, parents, and student athletes to use in the development of these exemplary character traits. The Champions of Character procedure encourages student athletes to discover the character traits within their control and identify steps they can take before, during, and after the contest to intentionally incorporate those traits into their hearts and minds. Student athletes learn how to develop a champion mindset, and as a result become better athletes, teammates, community members, and employees. Due to high emotions intercollegiate athletics is a perfect place to foster and sustain new knowledge. When student athletes are tired and strained this creates opportunities to shape their 32 character (Doty and Pim, 2010). The five core values outlined in Champions of Character describe learning outcomes student athletes are expected to discover while participating in athletics at their institution. The first value is integrity. This refers to the internal traits guiding student athletes’ behavior to make the right choices in life that better themselves, their institutions and community. The second value is respect. By demonstrating respect, student athletes treat others the way they want to be treated. The third value is responsibility. The social force binding student athletes to the good of the team, the institution, and the community is having responsibility. The fourth value is sportsmanship. By practicing true sportsmanship, the student athlete follows the spirit and etiquette of athletic competition. The final value is servant leadership. This refers to serving the greater good while focusing on the team’s mission and purpose. Overall, the NAIA believes if the institutions implement the Champions of Character program, they will be developing a higher caliber of student athletes who will later go on to be productive members of society. The NCAA developed its CHAMPS/Life Skills Program in response to accusations of abuse and exploitation of student athletes. They wanted to ensure the safety of these student athletes and to emphasize their primary role as a student. The CHAMPS/Life Skills program has five major components. The first and most important is academics. The goals of academics are the intellectual development and ultimate graduation of the student athlete. The second component is athletics. The goal is to strive for athletic excellence by creating athletic support programs. Personal 33 development is the third component. This component is more practical in nature by teaching necessary life skills that will allow the student athlete to succeed postgraduation. The fourth component is career development, which prepares the student athlete for low likelihood of a professional athletics career and equips him or her for life after athletics. The last and most popular component is community service. This component’s purpose is to allow the student athlete to connect with the campus so they fulfill the duties and responsibilities that come with being a member of the campus, community, and society (Francis, 2007). The overall goal of the CHAMPS/Life Skills program is to develop student athletes into individuals who are well-rounded and equipped for all areas of life and not just athletics. Both the Champions of Character Program and the CHAMPS/Life Skills Program are designed to assist participating institutions in the overall development and well-being of their student athletes. There are many benefits to both programs, but they are currently only recommended and not required for the institutional members of the NAIA or the NCAA. Rationale for the Athletic Programs’ Involvement in the Community It is ultimately up to each athletics program to determine the level of involvement or lack thereof it will have in its surrounding community. Though, the success of the organization will be based on the relationships the organization has with the communities at large (Francis, 2007). The Social Exchange theory provides one strong rationale for the importance of this involvement. There are four main themes throughout the related 34 literature on social exchange theory: trust, commitment, satisfaction, and reciprocity. Francis (2007 said an understanding of these important themes will reveal the importance of this relationship from the perspective of the athletics program has with the community. The main principle behind this theory is all the themes work together to create a harmonious cycle. For example, trust leads to commitment, commitment leads to satisfaction, and satisfaction leads to reciprocity and back to a greater trust. By getting involved in their community, an athletics program and its participants are beginning this process of social exchange. Volunteering and supporting local community organizations is one area in which an athletics program can become involved. The benefit of this involvement is not only for the volunteer, however looks at the benefits of all those participating which includes the organization, the recipient organization, the community and the public (Francis, 2007). Overall, there are many reasons why an athletics program should become involved in its community, not only for the benefit of the community, but for the program and its participants as well. An athletics program was not designed to function in a vacuum. It is a part of both its campus and its community. The student athlete faces several challenges on his or her path to success, and it is up to the institution to provide the athletics program and its athletes with programs and resources. The Champions of Character and CHAMPS/Life Skills programs are two excellent examples of programs designed to help develop these at-risk student athletes. The athletics program in turn should find ways to become 35 involved in the surrounding community for the benefit of the student athlete, the athletics program, the institution, and the community as a whole. Institutional Leadership Leadership is an essential aspect of any institution and its athletics program. The following will be a presentation of literature on the need for good leadership, Chickering and Gamson’s principles of good leadership in an undergraduate education, and the various roles of institutional leadership. The Need for Good Leadership Astin and Astin (2000) defined institutional leadership as focusing on developing the student holistically. In effect, good leadership will lead to positive change, and bad leadership will lead to negative change. When taking this view of leadership into consideration, the importance of institutional leadership cannot be understated. When evaluating the current leadership or future leadership of an institution, it is helpful to understand their necessary characteristics and functions. It is the primary hope of an institution to have people of good character in leadership. Doty and Pim (2010) described a person of character as someone who demonstrates respect, honor, accountability, bravery, sympathy, equality, and graciousness towards everyone. These traits will become even more important to future leadership. In addition to having all the new information and skill set, future leaders will need to demonstrate an ability to have emotional and spiritual wisdom and maturity (Astin and Astin, 2000). In the same 36 context, Dungy (2004) further specified the relationship between institutional leadership and its athletics program by being able discover leadership tactics to handle the dynamics and development of the athletics program. To have an effective athletics program, institutional leadership needs to be in the forefront of institutional development. Dungy (2004) also found campus officials need to participate actively by teaching and growing with the university while also being at the root of developing the athletics program. From the president all the way down to student leadership, every role is important and should be held to the same high standards. Astin and Astin (2000) proposed good institutional leadership should have principles and goals for their leadership tenure. Astin and Astin stated there are three main principles for leadership. The first principle is to create a supportive environment for their institution in which the students are encouraged to grow, prosper, and live in harmony with each other. The second principle is to promote a respect and awareness for the environment, thereby ensuring sustainability for the future. The last principle is to create a community of caring where the dignity and welfare of each student is respected. Astin and Astin (2000) also believed the goals and valuable outcomes of leadership should be to enhance equity, social justice, and the quality of life; to expand access and opportunity; to encourage respect for difference and diversity; to strengthen democracy, civic life, and civic responsibility; and to promote cultural enrichment, creative expression, intellectual honesty, the advancement of knowledge, and personal freedom coupled with social responsibility. (p. 11) 37 Overall, Astin and Astin (2000) believed if institutions want to foster these leadership values in their students, both athlete and non-athlete, then their leadership has to first model them within themselves. Johnson (2011) found leaders in higher education must serve as role models to students to highlight and retain a successful institution. Chickering and Gamson’s Seven Principles for Good Leadership Practices in an Undergraduate Institution Now that the need for good leadership has been established, a look at good leadership practices is necessary. Kuh, Pace, and Vesper (1997) believed institutional leadership should advance and foster student development and meet the desired goals for student outcomes within each area of educational learning for which he or she is a participant. This can be applied to the institution as a whole and also on a smaller scale with the athletics program. Chickering and Gamson (1987) created a theoretical framework outlining good practices for interaction with students and that can be employed by institutional leadership. This framework includes seven principles: the encouragement of contact between leadership and students, the development of reciprocity and cooperation among the student population, the encouragement of active learning, the offer of prompt feedback, the emphasis of time on task, the communication of high expectations, and finally, a respect for the diverse talents and methods of learning among students. The significance of a student’s educational experience is enhanced when he or she is in a learning environment employing the seven principles. Powerful forces in education—such as activity, expectations, cooperation, interaction, diversity, 38 and responsibility—also begin to emerge in this environment (Chickering & Gamson, 1999). What follows is a closer review of each principle and its relation to both the institution as a whole and an athletics program. Encourage Contact between Students and Leadership When students build relationships with leadership, the students’ motivation and involvement is amplified, their intellectual commitment is enhanced, and their ethical compass, which influences their dreams and aspirations is further developed (Chickering & Gamson, 1987). It is, therefore, important for institutions to ensure their student athletes continue to build strong relationships with their coaches, faculty, and peers. Effective communication and strong relationships are an efficient way to ensure a student athlete’s academic success. Ting (2009) noted if student athletes are active participants in their education and have strong working relationships with their professors then they have shown to have higher academic achievement than those who do not. Additionally, if a student athlete is at risk of not maintaining the minimum grade point average, he or she should be encouraged to meet with his or her faculty leadership to discuss methods and plans for improvement, such as developing an academic progress plan or having additional study hours. Furthermore, Lawrence, Ott, and Hendricks (2009) found faculty members argue that the most crucial part of a student athletes’ education is succeeding in the classroom, fostering personal growth, and maintaining overall wellness. Therefore, forming a strong relationship with leadership is essential in the overall development of the student athlete. 39 Develop Reciprocity and Cooperation among Students Positive academic experiences should be collaborative and social in nature. It is the hope that while engaged in these collaborative and social activities, the student will improve his or her thinking and increase his or her understanding of others (Chickering & Gamson, 1987). In the same context, Howard-Hamilton and Sina (2001) found “when student athletes attend college, they might have exposure to, and interact with, persons from diverse racial or ethnic backgrounds or cultural groups different from their own” (p. 1). These types of interactions with various classmates may have favorable and valuable results consisting of respect for contrasting beliefs and a higher degree of critical thinking (Howard-Hamilton & Sina, 2001). Furthermore, Bruffee (1999) found through learning a new culture, cohesive education presents the opportunity for groups to create shared knowledge rather than it being presented to them. This concept of collaboration is a fundamental element for all team sports and is therefore vital to the student athlete. While this reciprocity and collaboration may come easy for the student athlete among his or her peers in the athletics program, some student athletes find it hard to develop relationships with their non-athlete peers and adjust socially (Ting, 2009). It is therefore important for leadership to encourage collaboration in all areas of student life. Encourage Active Learning For students to learn, they must be engaged in their work by having discussions about and reflecting on their academic growth. They are encouraged to connect it to past and current experiences and apply it to everyday life. Overall, they must be able to 40 integrate what they have learned into their lives (Chickering & Gamson, 1987). Students benefit from learning in and outside the classroom. For the student athlete, the athletics program provides them with a valuable opportunity to apply what they learn in a very practical way. It is up to athletic leadership to find ways to incorporate these opportunities for learning into their athletics program. Give Prompt Feedback At some point, leadership will have to let the students know how well they are doing in their different areas of campus life. This provides an opportunity for the students to reflect upon and assess their progress. This concept is applied in the classroom when faculty return corrected homework in a timely manner to allow the student time to assess their progress and understanding and to further prepare for tests. Within the athletics department, competitions create an excellent opportunity for leadership to provide feedback and for the student athletes to interact socially with one another. For instance, after a game, the coach analyzes the game stats to select the areas requiring the focus of the team. It is this prompt feedback that allows the student athletes time to implement change before the next game. Overall, leadership allows for students and student athletes to achieve their best possible outcomes when they give prompt feedback. Emphasize the Time to be Spent on Task Effective time management is an essential part of a student’s college experience. When leadership emphasizes the expected time needed for any given assignment or 41 activity, they are enhancing the students’ learning process. Student athletes need to be especially proficient in effective time management in order to successfully balance their practices, competitions, studying, class time, and interactions with their faculty, coaches, teammates, friends, and family. Ting (2009) found student athletes are likely to encounter challenges to succeed academically because they are not able to manage their time wisely and miss classroom participation due to competition and travel. It requires a collaborative effort between the student athlete and leadership to resolve these time management issues. Communicate High Expectations Higher expectations placed upon students often result in better preparation (Chickering & Gamson, 1987). This extra preparation will always lead to an improvement in the students’ progress. It is suggested the establishment of explicitly communicated expectations within a learning environment will lead students to be satisfied and successful (Astin, 1993; Bruffee, 1999; Pascarella & Terenzini, 1991). When athletic leadership expresses their high expectations for the upcoming season or game, a student athlete will be inspired to spend hours improving his or her skills and preparing physically. If leadership applies this same high level of expectation to the student athletes’ academic success, it will hopefully encourage him or her to study more and expect better grades. 42 Respect for the Diverse Talents and Methods of Learning Students have an array of abilities and different pedagogical learning patterns. Leadership should encourage their students to further explore and refine their own unique set of talents and learning methods (Chickering & Gamson, 1987). For athletic leadership, it is especially important they identify the specific strengths and weakness of their student athletes. This will allow leadership to execute strategies in their game plans by arranging its team’s talents and skills into harmony. It will also allow players to know and understand their own limitations and allow them to embrace another teammate’s different skills, thus strengthening the team as a whole. Chickering and Gamson (1987) provided a valuable set of principles of good leadership practices that can be utilized by institutional leadership and hopefully be a benefit for the students. These principles have several practical applications for both the institution and more specifically for the athletics program. The Roles of Institutional Leadership Leadership within an institution is divided into several different positions. These potions can be categorized into three areas: executive leadership, academic leadership, and student affairs. Each category of leadership has a separate role and function. The following is a literature review of these institutional leaders. The Role of Executive Leadership Executive leadership within an institution refers to the positions traditionally known as president, chancellor, or chief executive officer (CEO). Although the titles 43 may vary, the function of executive leadership remains the same. Astin and Astin (2000) went on to suggest, although the president’s two main roles are not the same they still provide support to the campus. They become representatives and carry the colleges and universities mission. According to Astin and Astin (2000), found that the president has many roles such as being the ‘celebrity ’ or ‘merchandizer of good will’ (Kauffman, 1982); ‘representative’ (Monson, 1967); and ‘symbolic leader’ (Green, 1997). According to Astin and Astin (2000), the president also has many functional roles, such as “fundraising, public relations, consultation, budgeting, planning, articulating a ‘vision’, crisis management, mediation, staff development, consensus-building, and so on” (p. 70). Instead of delegating and giving orders, Astin and Astin (2000) suggested the leader must involve other people to implement transformative change, which leads to a collaborative effort amongst the campus community. For instance, the leader could select and assign one or more groups to develop and execute the plan (Astin & Astin, 2000). Thus ultimately, the president must be an active participant in order to execute transformational change for the entire campus (Astin & Astin, 2000). Astin and Astin (2000) further explained every senior administrator has hopes and dreams for the institution and a vision of the growth, development, and improvement of the institutions. To successfully institute these changes, the president must first develop a cohesive vision, communicate it clearly and tactically, and meet his or her goals based on individual strengths. However, the institution’s environment will call for a certain leadership style, 44 which will ultimately affect how the president strategically shares and implements his or her vision to the campus community. Therefore, for the president to successfully implement his or her vision within the campus and community, the president must aspire to be “authentic” and “self-aware.” To initiate and facilitate reform on campus a president must be self-aware of the campus’ mission and purpose (Astin & Astin, 2000). Overall the role of an executive leader is varied and complex. While the two primary roles of the president may seem contradictory, they are both essential and vital to the well-being of the institution. The Role of Academic Faculty Since the students’ main objective for attending college or university is to graduate and attain a degree, the majority of the time will be spent in the classroom. This opens up an opportunity for students to develop a strong bond with their professors. While the most obvious and primary role of the faculty is to teach, there are many other roles faculty leadership plays in the lives of the student. Studies have shown some students maintain their connections to their professors after college and beyond due to possible graduate and career opportunities. Many former students would agree faculty has the keen ability to develop young people by serving as mentors and being transformational leaders (Astin and Astin, 2000). Because of faculty’s strong commitment to the university, students, and research, students sometimes feel so comfortable with the professor they end up building life-long connections. Due to the faculty’s love for teaching creates the desire to assist and mentor students to become 45 model citizens, scholars and professionals (Astin and Astin, 2000). Overall, while the primary role of the faculty is to teach, many have chosen their position for its opportunities to make an impact in a student’s life. In support of the athletics program, faculty also has a say in all the developments and sustainability of the program at the institution. Transformation leaders on a campus such as faculty have the ability to make changes that impact the entire campus (Astin and Astin, 2000). This type of transformative leadership potentially could increase the prestige and overall reputation of the university. The Role of Student Affairs Student affairs professionals have an opportunity to be part of the integrative model within the whole academic environment, mainly impacting the students. Furthermore, studies show the student affairs staff have an opportunity to provide leadership development to students in their programs. Astin and Astin (2000) found by providing programs in which “students can practice and integrate classroom knowledge with real-life experiences” and by facilitating opportunities “for students to participate in collaborative group learning and student governance” (p. 50), the leadership in student affairs has the unique ability to foster leadership skills in the student population. With regard to the role of student affairs in the athletics program, Hill et al. (2001) believed that the student affairs leaders should keep current on the issues and trends involving the athletics departments and student athlete experiences in the higher education system by incorporating six recommendations. The first is to “develop an 46 understanding of college athletics and student athletes.” Next, it is to “provide campus wide leadership in enhancing the learning environment.” Then, “develop crossfunctional teams and interdisciplinary approaches to address the compelling issues as well as day-to-day needs of student athletes.” After that, they should “conduct systemic and systematic inquiry regarding student athletes and related programs.” Then, they should translate “knowledge about student athletes to the media and public.” The last recommendation is to “implement a strategy for responding to rapidly changing technology and information systems” (p. 73). Overall, it is the role of student affairs to identify and address the specific problems faced by student athletes and to develop helpful activities and programs to help. Rationale The purpose of this chapter was to provide a thorough review of the literature and a rationale for the research questions. This section examined each of the four research questions and showed how the literature supports and justifies the validity of these questions. Thus, the extensive literature formulates and supports each question to be valid, well thought out, and reasonable. The first research question attempts to answer who benefits from the addition of an athletics program at a new institution. There is plenty of data throughout the literature to support the rationale that intercollegiate sports have benefits for both the campus and its students. These benefits to the students are both developmental and social in nature. 47 The second research question attempts to understand the process and sustainability of an athletics program. Research was found describing the processes and challenges for establishing, growing, and sustaining an athletics program, the revenue sources, and funding. There is sufficient research to support the development and sustainability process of an athletics program through its funding by several sources. For the third research question, there is adequate literature and research supporting the importance of campus and community involvement and support of the athletics program. Literature supports the idea of campus and community collaborating with an athletics program. Therefore, the literature supports the study of the value of campus and community collaboration. The fourth research question attempts to find the role and importance of institutional leadership in the athletics program. The literature showed the different characteristics and criteria of institutional leadership and the values of that leadership. There is sufficient literature related to the characteristics, roles, and values of leadership in an athletics program. Therefore, since literature was discovered pertaining to overall leadership, there is rationale to study the relevancy of the university’s specific leadership roles. In conclusion, there is sufficient literature to conduct this study. The research is relevant and supports the research questions pertaining to an athletics program. Therefore, a method can now be formed to study and to obtain the most applicable, 48 pertinent, relevant, and useful information that can be applied to institutions who desire to add an athletics program. Summary A review of the literature showed justification and rationale for the validity of each research question. Literature supports the notion that there are benefits to the athletics program and a review of student development shows that extra-curricular activities boosts and enhances development. To better understand how to develop and sustain the athletics program, the institution must first identify the structure of the campus, make-up of the student body and overall view toward the program. Then, by understanding the role of the program campus leadership will recognize all the sustainable efforts needed. The student athlete’s need for support is well documented in the literature. This prompts the institution to discover developmental programs that elevate the student athlete. There is also a link between these programs and the community that justify why the athletics program’s involvement in the community is essential. Finally, the literature validates the importance of institutional leadership’s role by providing a thorough analysis of the need for good leadership and an explanation for each of their functions and roles in the athletics program. The literature showed there is reasonable rationale for the research questions and a justification for further research. It is now time to proceed to the research portion of this study. 49 Chapter 3 METHODOLOGY Introduction This chapter reviews the elements and process used to research the thesis’s four main questions. For this study qualitative data were collected from a new research university, University of California Merced, in the central valley area of California. The data were collected in the form of interviews from various university leaders. The following is a presentation of details pertaining to areas such as setting, instrumentation, collection procedures, and methods of data analysis. All aspects of the study were created and conducted by the author (who will be referred to as “the researcher” from this point) and approved by California State University, Sacramento. Setting of the Study The setting of this study was the University of California Merced. UC Merced is a relatively new university having only opened its doors in 2005. It was also recently in the unique position of developing and opening a new athletics program. Since the focus of this research is on the development of new athletics programs, UC Merced presented a perfect setting. At UC Merced, there were 6,200 undergraduate and graduate students as of 2013. Almost 70% of the student population was Hispanic and Asian/Pacific Islander. Out of 50 all 10 University of California campuses, Merced led the percentage of students that came from disadvantaged backgrounds, underrepresented ethnic groups, low-income families and families whose parents did not go to college or receive a college degree. Most UC Merced students were from California and more than one-third came from the San Joaquin Valley. UC Merced is part of the prestigious University of California system and requires prospective undergraduate students to meet high admissions requirements. Freshman students are required to complete the A-G requirements with a minimum grade point average of 3.0. In addition, they are required to take the Standardized Assessment Test or the American College Test. To be considered for admission to UC Merced as a transfer student, they must fulfill the general eligibility requirements for Junior-Level, which includes 60 transferrable units of UC credits, the seven-course pattern and a minimum grade point average of 2.4. In addition, students are required to complete the preparation requirement for their intended major. In 2013, UC Merced had 920 full-and part-time leadership staff, not including student staff. There were 180 Ladder-Rank Faculty who came from some of the world’s top-ranked universities. The three current academic departments at UC Merced are the School of Engineering, School of Natural Sciences, and the School of Social Sciences, Humanities and Arts. UC Merced also plans to open a School of Management and School of Medicine in the future. UC Merced offers a total of 20 majors and 22 minors (see Appendix B). 51 On April 19, 2011, during the National Association of Intercollegiate Athletics national convention, UC Merced was approved for membership. They began playing in the California Pacific Conference (Cal Pac) in fall 2011 in four sports: men’s basketball, women’s volleyball, and men’s and women’s cross country. Women’s basketball and women’s soccer was added in fall 2012 and men’s soccer in fall 2013. This was a very exciting and successful start to their new athletics program Research Design Population The qualitative data from this study were collected from one-on-one interviews of institutional leaders who were employed at UC Merced at the time of the study. The only selection criteria for an interview participant was that he or she be a high level institutional leader who oversaw campus development and planning. All the participants had a specific role with the athletics program, whether it was building the program from the beginning, approving funds, and/or advancing collaborative efforts between the campus/community and the athletics program. The participants in the study were chosen as a convenience sample. This means they were all selected based on being in the same general location. There was no reward or compensation offered to the selected participants. There were 11 participants in total. Of the 11 participants, three were female and eight were male. Out of the 11 participants, five held executive level leadership positions, five held leadership positions in the student 52 affairs department and only one held a faculty leader position. The faculty leader participant was chosen for their role in the classroom and the research department. All participants were promised anonymity and will be referred to by a participant number. Design of the Study For this research, 11 institutional leaders who met the criteria of the study were contacted and asked to participate in the study. One-on-one interviews were scheduled via email and followed-up with a phone call. To protect the interview participants and the integrity of the study, consent forms were sent prior to the scheduled interview (see Appendix C). The researcher asked the participants to review and sign the consent form before or on the day of the scheduled interview. The parameters of the interview did not allow the participants to begin an interview until the consent form was completed. To protect the integrity of the study, only the data from interviews with completed consent forms were used. The consent form also included a confidentiality disclaimer that described the researcher’s intent to keep all recordings on a personal computer with a locked screen and delete them one year after the thesis was completed. They were also notified that their answers to the interview questions would be mentioned in the thesis, but not their names. The interview portion of this study consisted of 13 questions, designed to elicit the participants’ thoughts and assessments of the addition of the athletics program at their university (see Appendix D). The answers to these questions were recorded and then 53 later transcribed. The data were then coded for themes and then analyzed for the purposes of this study. Data Collection Procedures The data for this study were collected between the months of September 2012 and March 2013 by the researcher. After all of the interview participants were selected and confirmed, the researcher met each participant in his or her own office or the building’s lobby. Before each interview started, the participants were asked to sign a consent form and were reminded that there would be no compensation for there participation. However, the researcher did share with all the participants that their participation in the study might help increase the graduation and retention rates of all the at-risk student athletes at UC Merced. The actual interviews ranged from 45 minutes to 1.5 hours which allowed ample time to gather detailed and descriptive data from the participants. Each participant was asked a total of 13 questions and their answers were recorded by an audio recording devise. The researcher utilized his own personal laptop computer to record the interviews. The laptop has a built-in microphone by which the researcher could control the sound levels for each environment and interview participant’s voice. The researcher was able to capture their voices and delete any music or noise in the background. While recording the interview, the researcher also took hand-written notes about aspects of the interactions that the recording did not pick up (e.g., facial expressions or gestures). The audio recordings were later transcribed into a word document to facilitate analysis and 54 documentation. Since the data was completely collected at the time of the interview, there was no need for a follow-up meeting for clarification. Instrumentation The instrumentation used for this study was an interview comprised of 13 questions. The questions were generated by the researcher and were approved by California State University Sacramento’s and University of California Merced’s Institutional Review Boards to confirm clarity, content and relevance to the study. The interview questions were designed to collect qualitative information. The formulated interview questions were open-ended which led to open dialogue and discussion. In some cases, in order to gain additional insight on the topic, the questions were designed as two-tiered questions that requested the participant to follow up on their previous answers. All 13 questions were formulated to obtain information on at least one of the four research questions. The questions were also designed with the intended participants in mind. Only institutional leaders would be able to answer some if not all of the questions. Data Analysis Procedures To discover how to develop an athletics program at a new institution, the interview questions served to provide qualitative data, which could be measured and analyzed. All the recordings were transcribed into a word document to make the measurement and analysis easier. The researcher then began to code the data by looking for similar themes mentioned by the participants. The researcher highlighted words that 55 were of interest and then looked for patterns in the data. These patterns were brought together electronically by using the highlighting function on the word processor. The patterns were then identified as the themes of the data. To illustrate this process, a common theme that kept appearing in the data was the importance of funding. The exact words or phrases may have been different, but there were patterns in the overall answers that detected a theme. The researcher was able to identify the following coded themes: the benefits from an athletics program, funding is crucial for development and sustainability, building strong relationships with all the surrounding communities is essential to campus development, and the importance of leadership development. After the data had been measured into the four themes, the researcher proceeded to analyze the information as it pertained to the four research questions of this study. The researcher then compared and contrasted the data against the literature obtained in Chapter 2. Limitations of the Study Due to the rarity of new institutions at the university level, UC Merced was the only university researched. At the time of this study, UC Merced was the only public institution that had recently or was currently developing an athletics program in California. This limited setting was an unfortunate necessity but should still provide the study with a general understanding of the research subject. While there are private as well as public institutions with athletics programs, UC Merced is a public institution. While there may be some differences in priorities and funding between these two types of 56 institutions, it is the researcher’s belief that the overall data is still valid. Another limitation is UC Merced’s higher than average standards of admission. The NAIA has a minimum level of requirements for student athlete participation that is significantly lower than UC Merced’s minimum level. This discrepancy may put higher levels of pressure and demand on the student athletes at UC Merced than at a more average institution. However, the researcher believes this will not affect the integrity of the research. The last limitation of the study is the qualitative nature of the data. Qualitative data is very useful in gathering information, but can be difficult to measure because of its subjective nature. Quantitative data would have provided a more measureable method of information. However, for the purposes of this study, it was determined that the broader scope of the qualitative data was better suited for the type of information that was being gathered. Summary This chapter gave a clear explanation of the development and execution of the research and data analysis done for this thesis. UC Merced was the setting for an 11participant study that asked each participant 13 questions in a one-on-one interview format. This data were recorded, transcribed, and then coded for analysis. There were a few limitations to the study, but overall, the researcher found the study to be sound. 57 Chapter 4 DATA AND DATA ANALYSIS Introduction The following chapter is a presentation of the data collected from the research and its analysis. The research included 11 one-on-one interviews with high-level leadership at the University of California Merced regarding their thoughts and opinions about the addition of an athletics program to a new university. The purpose of this chapter is to organize and present the data and its analysis as it pertains to the four research questions of this thesis. Presentation of Data The four research questions of this study were created to determine who benefits from the development of an athletics program at a new university; the processes and challenges for establishing, growing, and sustaining an athletics program; the value of campus and community collaboration with an athletics program; and the importance and role of institutional leadership for an athletics program. The qualitative data collected from the research were organized by coding the themes. The coded themes that arose from the data were the benefits of an athletics program, the importance of funding for development and sustainability of the athletics program, campus and community collaboration, and student and leadership development. The data were analyzed and then 58 interpreted in the sections below according to their relevance to each of the research questions. Question One: Who Benefits from an Athletics Program? This section focuses on the data related to the benefits of an athletics program. The literature suggested the students benefited from an athletics program. The research supported this theory. All the interview participants agreed the athletics program benefited the students in one form or another. These benefits ranged from developmental, leadership skills, and or the creation of a full experience for the student body. For the student athlete, the research showed there were numerous skills and characteristics they learned while participating in athletics. Interview Participant 6 suggested “athletics really teaches our student athletes some valuable lessons such as how to manage their time, how to lead others, how to be a good leader and listen to other leaders.” This participant went on to suggest how these skills were very valuable and highly sought after by big companies. He also said, There’s a lot of social aspects that they learn as well, such as how to work in a group in a really high stressed, dynamic situation where they’re all competitive, all playing to win, all playing for a spot on the team and it teaches them how to be competitive but yet, still know that they all have to work together to be successful. (Interview Participant 6) The skills the student athlete learns from an athletics program will benefit them in their college experience and long after their time at the university is done. 59 While the literature pointed out there was a non-athlete and faculty prejudice that student athletes’ lack intelligence and are unable to keep up in the classroom, two participants who oversaw program development disagreed with the bias, which they called a “dumb jock theory.” One participant added, “I’m seeing better academics from our student athletes. They are doing better than they would have done if they weren’t athletes.” She went on to give her opinion as to why this was the case, saying: It’s because they’re a small community and they have people monitoring their academic success. They also have a big consequence if they don’t meet eligibility, which is one they would see the next week on the bench because they wouldn’t be able to play. They have more incentives to get their act together and succeed. While the athletics program may put more demands on the student athletes’ time and focus, it also provides them with added support, monitoring, and incentive to succeed. The research also showed a smaller institution, such as UC Merced, was more interested in adding effective student development programs and building a strong sense of unity within the community. One participant added that because of an athletics program: There’s a benefit to the campus community because it begins to enjoy something that binds them together and when you take people from all of these different backgrounds that our students have and from different geographical areas, the 60 idea of having something to unify the school spirit culture is a very positive step forward for us. (Interview Participant 3) By strengthening the campus morale, the athletics program will create campus pride and a sense of loyalty toward the campus. Interview Participant 3 added that for a student, “being able to attend athletic events is part of developing a bond with your school.” This bond can even last well after the students graduate, causing them to share their experiences with other prospective students. The research also found student athletes continued to be a representative of the university after graduation. When prospective students hear about all the great things the campus is doing, what it offers them, and how they can be a part of creating things, they may be inclined to do a little more research and consider applying. In many cases, a strong athletics program can possibly raise student enrollment. One participant added: A strong successful athletics program benefits the campus for two other reasons: one, because it builds school spirit by giving students a chance to come out and cheer for their athletic teams. Secondly, it’s wonderful for admissions because of all the intercollegiate athletics stories about the players, coaches and games that often end up in the newspaper. People get to know about our institution through our intercollegiate athletics teams. (Interview Participant 11) She went on to describe the many excellent attributes of the students UC Merced currently had and faculty hoped to continue having. She ended by saying, “As we continue to grow, it’s imperative we continue to attract these types of students through 61 our athletics program” (Interview Participant 11). The research showed the athletics programs provided a rallying point for the whole student body, which in turn led to a sense of identity and loyalty. This loyalty is an attractive quality that has the potential to attract new students. It was evident from the literature that big name Division I universities benefited from the revenue aspect of the athletics program. However, the research showed this was not the case for smaller universities, such as UC Merced. Instead it revealed small institutions’ athletics programs could place them on the recruitment map, increase the value of their brand to the community at large, develop campus pride, provide developmental programs, and possibly raise enrollment in the fall and spring. Although the literature did not reveal this as a potential benefit, 70% of the interview participants mentioned having a strong athletics program at a smaller university could increase its notoriety. Interview Participant 5 added: When you are trying to attract an ever more capable group of students for the university, having a strong athletics program can be one of the tools in which you can do that. Additionally, it actually helps with the overall promotion of the university…You have more coverage in the newspapers and online when you have a good athletics program. It can be the public face of the university. While revenue may not be a benefit for smaller institutions, there are several benefits that will hopefully allow the institution to grow and thrive. 62 The data revealed UC Merced took pride in providing growth and development for its students. The interview participants believed institutional leaders and educators needed to find a way to balance student academics with recreation, health, and social activities for the students to flourish and ultimately graduate. The research showed because of the success of the athletics program, it provided the institution with an opportunity to highlight all its research accomplishments and showcase all its other successes. Overall, there was a widespread agreement among the interview participants the campus benefited from adding an athletics program because it became a part of the institution’s identity. As the athletics program grows, so will other departments. The research showed a general agreement the success and notoriety of the athletics program had the potential to attract qualified students and world-renowned faculty it might not have otherwise attracted. The data showed there were many benefits for both the students and the institution when an athletics program was added. These benefits included valuable skills and characteristics for the student athlete; an increase in support, monitoring, and incentive for the academic success of the student athlete; a sense of community and loyalty that united the student body; numerous benefits for the growth of the institution; and finally, it attracted a high caliber of students and faculty. Overall, the research found there were enough benefits to warrant the addition of an athletics program. 63 Question Two: What are the Processes and Challenges of Establishing, Growing, and Sustaining an Athletics Program at a New University? This section presents the data and analyses pertaining to the second research question. According to the literature, the institution should add programs that naturally evolve and are not forced. In the research, there was a general consensus among the interview participants that as the institution continued to grow, it should continue adding new student-focused programs and followed the university’s missions, purposes, and goals. One participant said, “adding new leadership programs such as the athletic program should be part of its evolution as a young University of California campus” (Interview Participant 2). However, before any program can be added, it should go through a period of assessment and research to verify its worth. The research suggested a committee of institutions leadership (faculty, administration, and students) should be formed to address such questions as the program’s value, structure, and funding. Such preliminary discussions and dialogues are necessary to determine the viability of a possible new program at the institution. Interview Participant 6 shared how the discussion for an athletics program began at UC Merced saying: In our meetings with the committee we were trying to get the actual campus feel on whether or not students wanted athletics. The challenge was in being able to really decipher how much athletics meant to the student body, and coming up with a plan to finance the program, and how to go about presenting it to the entire student body in their own language. 64 The literature found after all of the discussions are finished, all levels of administration will make the decision on where intercollegiate sports align in their institutional development plans. The research confirmed it is eventually the committee’s decision to determine what happens next. After the viability and worth of a program has been agreed upon, the next step is the actual planning and implementation of the said program. One participant related what that looked like for the athletics program at UC Merced, saying, “campus administration formed a committee and hired consultants to advise the committee on how to add a successful athletics program. The Blue Ribbon Commission Report was formed.” He went on to say: We just didn’t pick a model from another university and drop it in place in our campus. We looked at many different models from various universities and picked what we thought was really unique, functioned well, and focused on what we thought were important and we put those pieces together. (Interview Participant 4) There is an exhaustive and comprehensive process involved in the mere selection of which programs are accepted and implemented at an institution. This process includes all levels of leadership and a great deal of discussion and assessment. After a program is accepted, a great deal of planning also goes into the structuring of the program. Every program should be unique to the institution and encompass all the values and goals associated with the institution. 65 After the athletics program is accepted and structured, the research showed funding should be a top priority in order to sustain and grow the program. The literature pointed out the need for a strong focus on the budget. The research agreed with this. Several of the interview participants pointed out UC Merced faced several challenges in obtaining funding for the athletics program, and this had the potential to limit the athletic program’s development for some time. One participant laid out some necessary expenditures and the need to properly budget for them. A university cannot have a successful intercollegiate athletics program without funding because we have to hire more staff, coaches, health and physical wellness people who train the student athletics so they we can help prevent injuries. Funding is needed to pay for travel to and from competitions, pay for uniforms, and for equipment. We are going to construct more and someone has to operate those buildings, fields, venues and in the near future a pool. The desire to have an official pool is costly; however, there are very affordable pools out in the market. (Interview Participant 2) Therefore, a strong focus on budget affairs is needed to avoid having the costs of the program outweigh the benefits. Several interview participants discussed the formulation of a budget that calculated the foreseeable risks involved in an athletics program. UC Merced’s overall athletic budget is almost $600,000. This is not a large budget compared to some universities in the nearby region. Having a budget is essential, and 50% of the interview participants agreed leadership needed to put together a financial model that was 66 stable and compatible for a small and growing enrollment with limited facilities and/or venues and funding constraints. For UC Merced, funding was a problem because of its location in California where laws forbid public universities from receiving federal or state funding for their athletics programs. The literature found when the government’s financial support of public universities disappears, the amount of money the campus gives to the athletics program goes down too. However, the research showed this was not the case for UC Merced. Ninety percent of the interview participants agreed that because the desire for an athletics program came from the undergraduate students, leadership found increasing fees was the best way to help fund the program. The research showed most United States universities used student fees to fund extracurricular programs because the students recognized the benefits of funding a program that benefited them both at the university and long after. According to Interview Participant 4, 80% of the undergraduate students approved the increased fees to fund part of the athletics program. However, graduate students voted against the increase because they did not believe athletics would benefit them. They uniformly agreed they were at the university strictly for research purposes. While most of the interview participants agreed with this assessment, one participant had a different view. This participant suggested that if the athletics program was successful and increased enrollment, there was an opportunity the athletics program could help fund research through UC Merced’s large pot of funds. These funds are disbursed throughout 67 all units and departments and could be a benefit to the graduate students in the long term. However, this was just one person’s opinion, and the overall majority voted to approve a fee increase for the undergraduate students only. This increase was only $75 per student for two semesters. Overall, the research showed students were willing to pay for extracurricular activities and programs as long as they believed in the programs’ direct benefits to themselves. The addition of funds from the students will help the athletics program grow responsibly and put the program in a position to stay within the budget and not overspend. Since part of the funding is coming from the student body, there is a strong desire from all the interview participants to help develop a strong program that fosters and develops the student athletes into leaders, scholars, and contributing members of society. They want to shift the focus of the program clearly away from the potential revenue sources and onto the development of the students. But increasing student fees is clearly not enough to completely fund the program, and 40% of the interview participants were opposed to raising anymore student fees, so other avenues need to be assessed. Eighty percent of the interview participants agreed the university and the athletics program needed to obtain other sources of funding. According to the literature, fundraising is often a valuable and effective form of obtaining funds. The literature even mentioned several strategies that could be employed to obtain these donations. For the athletics program to grow, it cannot continue to place a burden upon a small student body; therefore, the campus is challenged to increase 68 enrollment and/or find a larger donor. Since the process of increasing enrollment takes a while, the goal therefore becomes to find and rely on large donors. This becomes a challenging goal but one that is still attainable. However, according to the research, UC Merced has yet to fully explore and capitalize on this avenue of funding. Several of the interview participants stated that while they have yet to take advantage of fundraising, it is the next proposed step. One participant shared, “we have to take advantage of current opportunities for stewardship and development to raise additional money and support because it’s critical we fund programs like this and find the resources for them (Interview Participant 10). One participant also mentioned if there were ways for the campus to help donors realize that there could be very positive benefits from the athletics program, it would help justify the spending that happens to fund and support athletics (Interview Participant 3). Overall, the research showed while fundraising may be a future goal for UC Merced, there was little evidence of its current effectiveness. The data presented in this section showed the overall process of establishing and sustaining an athletics program is in and of itself a challenge. The challenge is to first assess the value and viability of the program before it can even be implemented. Once the program is established, the primary and ongoing challenge becomes the funding. The research showed a couple methods for obtaining funding and their subsequent pros and cons. 69 Question Three: What is the Value of Collaboration between the Athletics Program and the Campus and Community? This section focuses on the data pertaining to collaboration between the athletics program and the campus and community. The literature found academic staff had the potential to be transformative leaders, but leadership had to come from within the individual’s mission and values. The research showed 30% of the interview participants agreed with this view. Part of the responsibility and role of all academic advisors is to know what students are available for and are qualified to do. In academic affairs, their goal is to help people, even if the student has many extra demands on their time. The interview participants mentioned as long as the academic affairs department was committed to being involved, academic advising was able to be a collaborative effort with the athletics department. However, 70% of the interview participants stated getting the faculty from all the different academic schools to actively support the student athletes was very challenging. One participant shared the details of this problem. During the first semester UC Merced was admitting student athletes, the student athletes found it difficult to find enough classes that would fit around their training schedule. The student athletes were also finding their advisors were attempting to create generic class schedules regardless of a student’s need. “This created huge trouble because the advisors over there wouldn’t be flexible and work with those students individually.” Later, when this interview participant attended a meeting with all the academic advisors, the issue of the student 70 athletes was brought up. It turned out to be a very volatile conversation with an overall consensus the advisors needed more assistance and resources to coupe with the individual needs of the student athletes. One school even went so far as to say they were discouraging all student athletes from even entering its program. This participant clearly stated her opinions on this matter. “That’s a huge problem because you can’t tell someone not to be in your major especially if the athletics program is out there recruiting athletes for all the schools. The student athlete feels rejected because it turns out that the school doesn’t even want them to be in the major. That’s a problem and it is discriminatory, inappropriate and contradicts our value as educators.” This story clearly outlined the need for collaboration between an athletics program and the campus. In this particular situation, the academics department showed a clear bias toward student athletes. As a temporary measure, UC Merced did appoint a particular group of student affairs staff to be the academic resource for all student athletes. However, for the student athletes to succeed academically, as well as athletically, action needs to be taken to prevent such problems from arising in the future. The research shows universities should be innovative in ways to foster student success. An interview participant shared a few leadership efforts set in place that may serve as good practices for institutions desiring to add an athletics program. One practice could be to give priority enrollment to student athletes so it limits some of the stresses of meeting campus deadlines in addition to their sport responsibilities. Another possibility 71 is for campuses to foster academic success through a program that provides laptops for student athletes to check out while traveling to athletic competitions. The research proved that this could continue their success in the classroom. In addition, another method would be to provide them with a handbook with the most significant information on the useful services on campus. Many campuses may not have enough funding and resources for these programs; however, if the possibility arises, a method in which campuses could create a learning community would be to set up a center highlighting student success. At UC Merced, the Calvin E. Bright Success Center has been created to provide additional academic support to student athletes such as free tutoring, advising, peer academic advising, and developmental workshops. The center’s primary focus is to empower students to be successful in their academic and personal development. The goal is to enable them to overcome life barriers and attain skills in leadership. The literature showed a strong athletics program should collaborate with the surrounding community. One reason mentioned for this collaboration was it provides the outside community with an opportunity to visit the campus. For the institution to continue its development, it will need to be visible in the community. The research showed a general agreement with this finding. In fact, one of the athletics program’s missions is to be a vibrant part of community, outreach to future recruits, and be able to inspire them to attend UC Merced. The interview participants stated the athletics program presented an opportunity to showcase the university to the community, and at the same time, invited the community to UC Merced. One participant agreed and liked to 72 think of an athletics program as “the front porch to the community” (Interview Participant 2). The institutional leaders can use the athletics department to create a marketing strategy showcasing the wonderful things student athletes do. That is when the athletics program can create a strong and faithful community fan base. In addition, 80% of the interview participants agreed the athletics program served as a gateway to connect and outreach with younger people in the community and to help increase the collegegoing rate in the area. Furthermore, 60% agreed that because Merced is a small community, it had the opportunity to build a very strong campus and community connection. Another participant added: Whether it’s the immediate community or outside the city, the athletics program provides an opportunity for the student athletes to participate in getting involved with the local community. It also allows the community to visit the campus and identify with the university. Therefore, bridging the gap and potentially creating greater awareness of the university. (Interview Participant 9) Overall, the research highlighted the value of collaboration between the athletics program and the community as it benefited the institution as a whole. The research showed when the athletics program collaborated with the surrounding community, opportunities for community service increased. Community service allows the student athletes to gain information and exposure to local, regional, and national issues, as well as service programs. One of the missions of all nine UC campuses is for students to participate in community service. All the interview 73 participants mentioned this mission and found it was very important the UC Merced student athletes gave back to the community supporting them. One participant shared that even prior to the addition of varsity athletics, the club sports had to participate in 10 hours of community service. Several other participants mentioned the NAIA Champions of Character program. This program was developed as a student development model to formulate strong leaders in the community. The Champions of Character program views it as a priority for student athletes to get involved in the community through community service (see Appendix E). The literature also mentioned the value of this program. The research also went on to identify several types of community services that were ideal for student athletes. Fifty percent of the interview participants mentioned the collaboration of the athletics program with the local softball parks and new high school through social projects, camps and clinics, and volunteering in classrooms and academic services. One participant added: For example, we put on four clinics based on four hours a day. Of those clinics, there’s sixteen hours, they can give us six to eight weekends at two hours each during the spring semester so our students can come and swim. We do the clinics, and they allow on a larger scale for our students to be there. Those types of collaborative efforts are called joint use agreements. (Interview Participant 6) Another participant shared that during the past semester, the women’s soccer team volunteered for a day at the food bank packaging food while the men’s basketball team did a project in South Merced where they painted some houses. The student athletes also 74 do much with the local Boys and Girls Club. These community service projects create a strong connection with the community of Merced. This connection further enhances the overall collaboration between the athletics program and the community because it adds to the development and growth of the city by the participants’ leadership, research, stewardship, and community service. Finally, the collaboration between the athletics department and the community can come in the form of support from the community for the athletics program. The community can work effectively with the campus to sustain and support the athletics program. Sixty percent of the interview participants added this support could have been in the form of direct fundraising, donations to student scholarships, a donor who provided a gift to support travel for teams, a grant helping support a student athlete learning center, the participation of the local Rotary clubs, or an internship leading to a career after college. There are numerous ways for the community to support the athletics program. This section analyzed the data from the research pertaining to the third research question. The data showed a strong need for collaboration between the athletics program and the campus, especially the academics department. Unfortunately, there were many obstacles and biases making this collaboration difficult. The data also showed the value of a collaborative relationship between the athletics department and the community. The institution, the community, and student athletes gain several benefits from this collaboration. 75 Question Four: What is the Role and Importance of Institutional Leadership in an Athletics Program? The following section presents the data that pertains to the issue of institutional leadership. The literature suggests the institutional leadership’s role is to provide a good education, especially for student athletes who have the competing priority of athletics. The research showed a definite agreement with this assessment. The general consensus among the participants was that institutional leadership’s role in the athletics program should be to ensure that the program remains consistent with the mission and values of the institution while actively ensuring the student athletes’ academic success. One participant shared why it was crucial campus leadership played an active role in providing leadership to the athletic program: Although, the athlete part is very important at times, we have to work across student affairs and academic affairs to make sure our students athletes are receiving appropriate academic support and they are being successful academically. They carry a fulltime load. They have to at the University of California. All undergraduates have to be full time students. They have to carry at least twelve credit hours in the University of California, which is incredibly competitive. So they have to balance that with very demanding practice schedules, very demanding competition schedules and of course we want our students to be well rounded. So we expect our student athletes to participate in 76 other opportunities on campus including community service. With all of those expectations we owe to work across the various divisions in the university to do what we can to make sure our student athletes are succeeding and graduating with at least the rate of the entire population. (Interview Participant 2) While an institution wants their student athletes to excel in their chosen sport, it is the leadership’s responsibility to ensure they are excelling in academics as well. The research showed that all the participants believed they could provide leadership to the athletics program whether it was to help with fundraising, attending games, or becoming a booster. Forty percent of the interview participants were active leaders in the beginning phases of the athletics program. Their roles included developing models and plans to move forward despite having limited space, facilities, and resources. The institutional leadership also tried to foster and create a learning environment for students and create opportunities for them on campus and in the surrounding community. Seventy percent of the interview participants said their leadership role is to get continued support for athletics from the entire student body. This includes getting students to want to participate and become fans. In addition, 60% of the interview participants said their leadership role was to meet with the external public to get community members or potential donors to support the athletics programs and bring in more community fans. Sixty percent of the interview participants mentioned one event that presented an excellent opportunity to obtain this support. This two-day event is called the Ma Kelly Golf Tournament and is hosted annually by UC Merced. It is a fundraiser that unites 77 people in the local community and San Joaquin Valley and centers on intercollegiate athletics. In addition, 60% of the participants believed their roles were to help other members of the institutional leadership to also appreciate and support what athletics brings to the institution and the students. One interview participant shared the dynamics of how the institutional leadership should be promoting the athletics program to the entire campus including other leaders: If we can continue to promote our student athletes as ‘students’ and let the campus know student affairs is supporting our student athletes to be successful academically, this communicates to the academic affairs that we still recognize that as an important element. Then we should also look for more ways where we can invite faculty members to attend games and be a part of the athletic experience themselves so it gets them connected to what goes on the court or on the field and how that contributes to the overall campus environment and atmosphere. (Interview Participant 3) The overall majority of participants agreed their role in the athletics program is to engender support from all areas; campus, community and other leadership. The literature referenced the strong role coaches and other leaders play in the life of a student athlete. As the institution strives for excellence, their leadership’s role should be to recruit and hire appropriate staffing to lead the athletics program. Fifty percent of the interview participants mentioned that student athletes have the most 78 contact with their coaches. One participant shared regarding the bond and relationship between coaches and student athletes: For most of our student athletes their strong relationships are not with their faculty, academic advisors, residential advisors, or their roommates, it’s their coach. The reason is because even prior to attending UC Merced the student athlete is recruited by a coach…A student athlete will make a decision partly based off the comfort level they feel with the coach…That is why coaching decisions are so important on who we hire. (Interview Participant 6) The institutional leadership’s role is to ensure that the most influential mentors in the student athletes’ college experience are of high quality. The overall staffing of an athletics program is an important responsibility. In this section, the research showed that institutional leadership has several important roles in an athletics program. One participant summed up the overall goal, “the success of that student is a responsibility of all of us in leadership roles” (Interview Participant 10). The leadership is responsible for the academic success of the student athlete, encouraging support for the athletics program and staffing the athletics program. Summary The purpose of this chapter was to analyze and interpret the data collected from the research. The qualitative data allowed the study to more fully explore all the possible answers to the four research questions. The data revealed several benefits from the 79 addition of an athletics program, not only for the students but for the institution as a whole. The data also provided a view into the processes and challenges that go into the development of an athletics program. It pointed out the issue of funding as being a primary obstacle. Next the data explored the complex and valuable relationship that develops when the athletics program collaborates with the campus and the surrounding community. Lastly the data illustrated the importance of good institutional leadership and what their primary focuses should be in regard to an athletics program. Overall, this chapter provided a clear presentation of the findings of this study. 80 Chapter 5 SUMMARY, CONCLUSIONS, AND RECOMENDATIONS Summary To review, the study proposed four questions for research and then did a comprehensive and extensive literature review. This review provided a rationale for the thesis questions. Then a method was created to find the data, which included one-on-one interviews with some high-level institutional leaders at a new university who oversaw campus development and planning. After collecting the data, they were coded and organized. After analyzing the data, the study showed the beneficiaries of an athletics program and how to create and sustain one. In addition, the researcher discovered the importance of campus and community collaboration and the role of institutional leadership in the athletics program. The literature review gave a general background of the subtopics that support the thesis. Having an understanding of the issues concerning an athletics program and who benefits is imperative to conclude why the focus should be about fostering and developing the student athlete holistically to attain academic achievement. The literature also showed that the athletics program must have strong institutional leadership and community support and be properly funded to maintain its success and sustainability. The research’s function was to ask questions that were formulated to encourage discussion about the athletics program. The questions asked during the one-on-one 81 interviews discovered the opinions and thoughts of high-ranking institutional leaders at UC Merced. Their opinions matter because they could decide how to move forward with the athletics program and set policies affecting the entire campus. After the interviews were conducted, the data were analyzed and interpreted. The data successfully answered all four of the research questions. However, the data also showed there are more recommendations for topics related to the development of an athletics program at a new university. Conclusions Based on the data examined and interpreted, major conclusions have come to light. Several key factors have been identified as recommendations for future athletics programs at institutions across the United States if their missions are to foster a learning environment for student athletes and achieve academic success. Studies in the literature review show how strong leadership at a university could impact the development of an athletics program. The data continued to prove that any successful leadership that focused on the student first, could improve academic success, retention, and graduation of student athletes. A need for funding and resources has to be set in place since it is an institutional leader’s responsibility to implement developmental programs for all members of the university. Before adding an athletics program, an institution should have a complete understanding of their student body, because students are the ones who should be interested in the program and lead the effort. Furthermore, data analysis 82 proved how coaches, faculty, academic departments, student affairs staff, and all those who work with at-risk students could take a holistic approach to the development of their students. The study shows this may include creating and sustaining collaborative learning communities such as study tables required for all student athletes with the purpose of fostering their academic success. Also, another possible way future athletics programs could foster learning is to provide on-campus resources and academic support, therefore, empowering and achieving independent growth. Additionally, the data showed how a successful athletics program could produce a strong student leadership body. Recommendations for Further Study During the process of organizing the data, some additional information outside the research questions was revealed. If further study were to be done on this subject, the following are some recommendations for future research questions. Assessment is a key component to attaining accreditation for all colleges and universities in the United States. If a college or university does not receive accreditation, then they do not qualify or receive financial aid. If the college or university does not receive financial aid, then they cannot offer money to students to pay for college. This significantly limits the institution’s development and growth. In some cases, the Western Association of Schools and Colleges (WASC) has closed and placed institutions on probation and at risk of loosing their accreditation. While at the same time, the public’s negative opinion and perception of athletics programs across the United States, as well as the current economic 83 recession, has called colleges and universities to be accountable and prove their value and worth. Especially now when college tuition is too expensive for many families, there seems to be a negative public perception about students who go to college and cannot find a career afterward. They are ultimately stuck with thousands of dollars in debt due to student loans. Colleges and universities need to provide research showing the true value of higher education, which is done through assessment. In light of this situation, institutions are being called on to evaluate and be accountable for their athletics programs. As noted, the campus’s primary focus should be about degrees and in some cases, research—not entertainment. The athletics program should serve as one of the many auxiliaries for student leadership development and should not place a burden on the growth of the institution but instead support its missions and values. To further this study good institutional leadership should engage in reflective practices, especially if it can alter and transform the entire campus. It is recommended for further study that UC Merced continue its assessment model to measure and quantify the development of the athletics program over time. Thus, institutional leadership is called to be visionary change agents. Hopefully, the action research will continue to produce innovation and leadership through utilization of additional best practices for the athletics program at UC Merced and future athletics programs. Due to the student body that currently makes up UC Merced, further study calls for additional assessment of the athletics program. If a student is involved in athletics or 84 participates in the health and wellness programs at UC Merced, what impact does that have on the persistence of the student? What level does that impact have on the success of the student to achieve and ultimately graduate or maybe even go beyond that? In addition, is there a correlation between these programs and the level of students going on to graduate school, particularly when the campus is dealing with an “at-risk” population compared to the rest of the UC system, which has such a high representation of first generation and low-income students? Uniquely, first-generation and low-income students will look for opportunities. For instance, education provides an opportunity for social gain or social mobility that may not otherwise happen. In American society, athletics as a whole has been an opportunity for upward mobility for a much smaller percentage of the population, but literature and research prove there are people who come from low-income families and are successful in attaining academic success. Since both situations have become successful, can education and sports combined provide an upward mobility opportunity for UC Merced’s student athletes? Also, due to the focus on the development of the student holistically, is there a correlation between the impact of the athletics program and nonprofessionally bound athletes? Due to the high demands of the University of California’s academic requirements and extensive holistic selection criteria, an invitation for further study into the selection criteria is necessary. Data provided in the study indicated what it takes to be successful for a student at the university and how to formulate the selection criteria. In addition, UC Merced looks beyond the grade point average and test scores. Since additional factors 85 play a role in the selection process, to what extent is the new athletics program impacting the entire student population? For instance, at what point do student athletes become active in organizations and clubs on campus? At what level do they take advantage of opportunities presenting themselves in their residence halls? To what extent do they study more or do work beyond the classroom, such as through internships and research? What kind of jobs do they have on campus? How do they get involved in athletics, and what is their overall experience? More importantly, does UC Merced have indicators that are measurable on how to be a successful student athlete at UC Merced? Further study must take place as the university continues to grow, and the selection criteria will become more complex due to the lack of funding, resources, and space. As a result of this study, it may be beneficial to take a deeper look in these areas noted. By tradition, higher education leadership has sought innovative methods to increase retention and graduation rates within and beyond the classroom. Possibly, further study could explore these internal and external factors that could increase academic achievement and meet the institution’s mission and values. 86 APPENDICES 87 APPENDIX A Seven Vectors Synopsis of the Seven Vectors of Student Development VECTOR Developing competence Managing emotions Moving through autonomy toward interdependence Developing mature interpersonal relationships Establishing identity Developing purpose Developing integrity CHARACTERISTICS -Intellectual competence; -Physical or manual competence; -Interpersonal competence -Develop emotional awareness; -Acknowledge emotional signals; -Learn appropriate channels for release; -Balance self control and self expression -Function with self sufficiency; -Pursue interests; -Stand on convictions; -Organize activities and solve problems -Tolerance and appreciation of difference; -Capacity for intimacy -Comfort with body and appearance; -Comfort with gender and sexual orientation; -Sense of self; -Sense of self-concept; -Self acceptance and self esteem; -Personal stability and integration -Vocational plans and aspirations -Personal interests -Interpersonal and family commitments -Humanizing values -Personalizing values -Developing congruence Source: Chickering and Reisser (1993). 88 APPENDIX B Charts, Graphs, and Tables TOTAL STUDENTS BY CLASS LEVEL AT UC MERCED (2013) Level Number Percent Undergraduate 5,837 94.2 358 5.8 6,195 100 Graduate Total TOTAL UNDERGRADUATE STUDENTS BY ETHNICITY AT UC MERCED (2013) Ethnicity Number Percent 366 6.3 Asian/Pacific Islander 1,518 26 Hispanic 2,560 43.9 Native American 14 <1.0 White 889 15.2 Nonresident Alien 171 2.9 Two or More Races 241 4.1 Unknown/Declined to State 78 1.3% Total 5,837 100% African-American 89 GRANT FUNDING FOR RESEARCH BY FISCAL YEAR AT UC MERCED (2013) Fiscal Year Amount (in millions) FY 2012-13 $17.3 FY 2011-12 $22.3 Cumulative $152.9 (since 2003) SOURCES OF PRIVATE SUPPORT AT UC MERCED (2013) TOTAL AMOUNT OF GIFTS – $5.04 MILLION IN FY 2012-13 Source Percent Corporations/Businesses 13 Foundations 47 Individuals 35 Other Non-Profits 5 90 DESIGNATED PURPOSES OF PRIVATE SUPPORT AT UC MERCED (2013) Purpose Percent Campus Improvement 5 Departmental Support 18 Other Purposes 31 Research 17 Student Support 26 Unrestricted 3 FACULTY AND STAFF AT UC MERCED (2013) Number Ladder-Rank Faculty 180 Lecturers 162 Other Academic Appointments 70 Full- and Part-Time Staff (Does not include student employees) 920 Total Sources: University of California, Merced (2013) 1,327 91 The Dimensions of Wellness DIMENSION EXPLANATION Coping effectively with life and creating Emotional satisfying relationships. Good health by occupying pleasant, stimulating Environmental environments that support well-being. Satisfaction with current and future financial Financial situations. Recognizing creative abilities and finding ways Intellectual to expand knowledge and skills. Personal satisfaction and enrichment from one’s Occupational work. Recognizing the need for physical activity, Physical healthy foods and sleep. Developing a sense of connection, belonging, Social and a well-developed support system. Expanding our sense of purpose and meaning in Spiritual life. Source: Swarbrick (2006). 92 APPENDIX C Letter of Consent to Research Participants Dear colleague, You and other senior administrators at University of California, Merced are being asked to participate in action and qualitative research. Abraham Lopez is a graduate student in the Educational Policy and Leadership Studies Masters Program at California State University, Sacramento. The study will investigate factors related in developing an athletics program at UC Merced while fostering leadership and student development. The researcher is investigating the importance of supporting a new campus effort at a new university, which includes athletics. The enclosed questionnaire is designed to find out your knowledge and views in developing and sustaining a new and successful leadership effort at a new university. You and other senior administrators at UC Merced will be asked to participate in an one-on-one interview with the researcher. If the results of this study are to reflect opinions of the athletics program, your knowledge and expertise is essential to further this study. Please review the questionnaire prior to the interview. The researcher will set up a one-on-one interview at a future date and time. You may gain additional insight into factors that affect our current student’s success in college, or you may not personally benefit from participating in this research. The goal is that the results of the study will be beneficial for future leadership programs and efforts designed to develop the student holistically. The researcher understands the demands for your time can be overwhelming therefore your participation is greatly appreciated. Your responses in the interview will remain anonymous in the thesis. With your permission, all interviews and discussion will be audio recorded. The audio will be destroyed as soon as the discussions have been transcribed, any event no later than one year after they were made, or until the thesis is completed. Until that time, the researcher will store the data in a secure and username and password-locked location placed in the researcher’s personal laptop. Each interview participant’s result for the study will be reported and no names or other identifying information will be utilized in the thesis. Please note that you will not receive any compensation for participating in this study. If you have any questions about the study, you may contact the researcher. Your participation in this study is entirely voluntary. Your signature below indicates that you have read this page and agree to participate in the study. 93 ____________________________________ Signature of Participant ______________________________ Date 94 APPENDIX D Instrumentation Many of the following questions are of a highly personal nature. Please understand that UNDER NO CIRCUMSTANCES will the members of the university or administrators see the individual responses you indicated here. Your responses will be kept strictly confidential and will be used to better understand the services that the university needs to provide to student-athletes in order to assure their academic, personal, and career development. When the interview is conducted please answer the questions that best describe your own feelings regarding statements presented. Please remember, your answers will be kept strictly confidential. Beginnings and Development 1) What is your opinion about the addition of the athletics program at UC Merced? 2) What was your role in developing an athletics program at UC Merced? What will you do to help sustain the athletics program? 3) What were some challenges or barriers in providing leadership to the athletics program? What were some of the highlights and positives? 4) How does administration bridge the gap between student affairs and academic affairs in support of the athletics program? 5) In what ways does UC Merced benefit from having an athletics program? Funding 6) Do you agree or disagree that funding is needed for the development and sustainability of an athletics program? If you agree, what is your opinion on funding the athletics program? 7) How much funding is set aside for the athletics program at UC Merced? 8) What is the role of campus and community collaboration in an athletics program? 9) What collaborative measures are being taken to secure funding for the future? 95 Student Development 10) In your opinion, where does athletics/sports fit in student development? 11) In your opinion, what are the most valuable factors that should be included in recruiting student athletes and ensuring they earn their degree? 12) Do you agree or disagree that student athletes should contribute to the overall development of the university? 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