STATISTICAL ANALYSIS • MAIN FUNTIONS: 1. If you did a CENSUS, statistics – provide a summary 2. If you ONLY want to DESCRIBE your sample, statistics – evaluate your sample – provide a summary 3. If you want to draw know about the population – statistics allow you to draw these inferences! 7/17/2016 Marketing Research 1 What do you want to know? 1. Univariate numbers – Mean, median, mode, standard deviation, variance • e.g., average home price, number of customers 2. Bivariate relationships – In what way do customers differ from non-customers? • age, sex, income, where they live 3. Multivariate relationships What is the largest predictor of purchasing? age, sex, income 7/17/2016 Marketing Research 2 Statistical fundamentals • Covariation – how strong is the relationship between variables? • Null hypothesis (Ho) – no difference • Alternative hypothesis (Ha) – there is a relationship between the variables 7/17/2016 Marketing Research 3 Statistical fundamentals • Directionality – do you have a predicted direction? • (e.g., customers are more satisfied). • Degrees of freedom – how many observations do you have? • Significance level – likelihood of relationship occurring by chance 7/17/2016 Marketing Research 4 Statistical analysis • EXAMINING COVARIATION: • Who is more likely to buy -- men or women? • Who buys the most? • Is income related to likelihood of purchasing? • Are people who purchase different from those who don’t? • Is there some underlying pattern among these? 7/17/2016 Marketing Research 5 Independent and Dependent Variables • INDEPENDENT VARIABLE (IV) – Cause • DEPENDENT VARIABLE (DV) – Outcome IV 7/17/2016 DV Marketing Research 6 Example 1: Male Female 7/17/2016 Bought [Did not] 70% [30%] 40% [60%] Marketing Research 7 Example 2: Male Female 7/17/2016 Purchase Price $60K $50K Marketing Research 8 Statistics Choosing among statistics: – 1. number of independent variables – 2. level of measurement (nominal to interval) – 3. number of dependent variables – 4. level of measurement (nominal to interval) – 5. other considerations (normality) 7/17/2016 Marketing Research 9 The End 7/17/2016 Marketing Research 10