LIST OF ATTEMPTED QUESTIONS AND ANSWERS pp5 Question Professional managers help organizations in chalking out which type of strategies? Correct Answer Corporate Your Answer Corporate Question Features of Management are as follows Correct Answer goal oriented , universal , continuous process Your Answer goal oriented , universal , continuous process Question Management is multidisciplinary, it includes knowledge/ information from Correct Answer economics , maths , psychology Your Answer economics , maths , psychology Question The external environmental factors that influence management are Correct Answer economic changes , political , technological, Leagal, Social, Cultural,Climatic, Global,Ethical,Moral Question : The Internal environmental factor that influence management are answer : Place, Labour,machines,Money Question The features of art is as follows Correct Answer skill , knowledge , creativity Your Answer skill , knowledge , creativity Question Any discipline to be called as profession must fulfill the following conditions Correct Answer requires definite period of learning , centralized rule making authority , enforceable code of conduct Your Answer requires definite period of learning , centralized rule making authority , enforceable code of conduct Match The Following Question Correct Answer Management can be applied everywhere universal Management is universal Management is dynamic Changes as per time Your Answer Management is Changes as per time Manager does not require any specific qualification Anybody can become a manager Anybody can become a manager Knowledge based decision-making . Instead of intuition Instead of intuition Professional managers may Question of accountability of Performance accountability of Performance have only salary-stake Question Correct Answer Art Skill Code of Conduct Profession Predictive Power Science Question of Your Answer Skill Profession Science 1PP Management Creative Dynamic Professional Manager Dynamic Creative Question Revenue model is a challenge in the service sector. Correct Answer True Your Answer True Question The contribution of the service sector to GDP has been less than proportionate to Correct Answer employment Your Answer employment Question The scope for retailing in India is great as it is dominated by the________. Correct Answer unorganized sector Your Answer unorganized sector Question Focus on savings and high bargaining interests of the consumer is an obstacle in retail development in India. Correct Answer True Your Answer True Question Events are occurrences designed for ________ interests. Correct Answer marketing Your Answer marketing Question Which of the following is not an area of operation of event management? Correct Answer banking Your Answer banking Question Name the leading event management companies in India Correct Answer Midas , Pinnacle , Wizcraft Your Answer Midas , Pinnacle , Wizcraft Question Foreign insurance companies can appoint majority directors on the company board. Correct Answer False Your Answer False Question Life Insurance Corporation was nationalized by merging how many private insurance companies? Correct Answer 245 Your Answer 245 Question In the insurance sector the rules governing the foreign companies Correct Answer are 26% of equity participation , affect only special resolutions , do not appoint majority directors on the company board Your Answer are 26% of equity participation , affect only special resolutions , do not appoint majority directors on the company board Question Future of Insurance sector would be Correct Answer new players taking over the market , improved customer service , strong hold of nationalized players Your Answer new players taking over the market , improved customer service , strong hold of 2PP nationalized players Question The objectives in corporate governance are Correct Answer growth , stability , shareholders value maximization Your Answer growth , stability , shareholders value maximization Question Individuals are encouraged to develop________,to speak out, to challenge actions. Correct Answer ideas Your Answer ideas Question Learning from mistakes is often more powerful than learning from________. Correct Answer Success Your Answer Success Question What criterion is that which the SBU must meet which is neither too large nor too small? Correct Answer Proper size Your Answer Proper size Question What is the authority for the SBU which is delegated to each person heading it, and can adapt quickly to any environmental change? Correct Answer Decision-making Your Answer Decision-making Question Intelligence quotient is the measurement of one's ? Correct Answer Intelligence Your Answer Intelligence Question Decreased productivity is a cost of low IQ. Correct Answer False Your Answer False Question Being ________ requires high level of optimism and persistence despite rejection. Correct Answer Self-Motivated Your Answer Self-Motivated Question The experts who dealt in Behavioral Sciences are : Correct Answer Max Weber , Vilfredo Pareto , Elton Mayo Your Answer Max Weber , Vilfredo Pareto , Elton Mayo Question Under McKinsey's 7 S model, the soft S's are: Correct Answer Style , Staff , Skills Your Answer Style , Staff , Skills Question Unity of command means that employees should receive orders from one superior only. Correct Answer True Your Answer True Question W.Edward Deming introduced quality control in Japan. Correct Answer True Your Answer True Question The characteristics of knowledge worker would be 3PP Correct Answer egoistic , right conscious Your Answer egoistic , right conscious Question The purpose of life is to raise from ________ to rajas Correct Answer Tamas Your Answer Tamas Question It is said that waking and dream world are both illusions, according to vedanta world as ________. Correct Answer Maya Mithya Your Answer Maya Mithya Question Successful consultants should promote their consultancy through what ? Correct Answer Network Your Answer Network Question Under the role of management consultant, consultant acts as a Correct Answer Motivator , Leader , Counselor Your Answer Motivator , Leader , Counselor Question Planning is based on future conditions which are dynamic, hence it is said to be Correct Answer Flexible Your Answer Continuous Question The process of forecasting is based on Correct Answer Future trends , Current analysis , Past performance Your Answer Future trends , Current analysis , Past performance Question Demand forecast is one of the popular forecasts. Correct Answer True Your Answer True Question Advantage of delegation of authority results in prompt ________. Correct Answer Decision-making Your Answer Decision-making Question Delegation and decentralization are closely related to each other. Correct Answer True Your Answer True Question the heart of administration is the directing function. Correct Answer True Your Answer True Question Maintaining discipline and ________ those who perform properly, is an element of direction. Correct Answer controlling Your Answer rewarding Question Managerial function of control is the ________ and correction of performance of various activities. Correct Answer measurement Your Answer measurement Question Which modern trend calls for systematic attempt at controlling ? 4PP Correct Answer Decentralisation Your Answer Decentralisation Question "Control maintains the equilibrium between ends and means, output and efforts' by according to Correct Answer Peter Drucker Your Answer Peter Drucker LIST OF ATTEMPTED QUESTIONS AND ANSWERS Question Management has been defined as the creation and direction of the internal environment in an enterprise Correct Answer False Your Answer False creation and maintenance Question Name the various characteristics of science Correct Answer organized knowledge , cause and effect relationship , predictive power Your Answer organized knowledge , cause and effect relationship , predictive power Question Wrong medium of communication is a physical barrier. Correct Answer False Your Answer False Question Govt. services comprise________, defence and social goods. Correct Answer public administration Your Answer public administration Question Services are defined as the art and science of managing Correct Answer the expectations of others , the experiences of people , the demands of the customer Your Answer the expectations of others , the experiences of people Question How many billion dollars is our Retailing sector estimated to be? Correct Answer $ 180 billion Your Answer $ 180 billion Question Corporate governance aims at Correct Answer better transparency , ethics , accountability Your Answer better transparency , ethics , accountability Question ________is a tool for corporate governance. Correct Answer communication Your Answer communication Question Deontological ethics believe that mature persons have inadequate capacity to reason. Correct Answer False Your Answer False not inadeauate but adequate Question To which environment is learning environment adaptive? Correct Answer External Your Answer External Question Advantages of SBU's are Correct Answer Quick response to environmental changes , Increased focus on products and 5PP market , Facilitating development of General Managers Your Answer Quick response to environmental changes , Maintaining a uniform corporate image , Increased focus on products and market Question Being more attuned to the feelings of those you work with is a benefit of ________. Correct Answer Emotional Quotient Your Answer Empathy Question Charles Babbage built the first prototype of modern ________. Correct Answer Computers Your Answer Computers Question Which famous management consultancy first adopted the 7 S model? Correct Answer McKinsey & Co. Your Answer McKinsey & Co. Question The 7 S Framework first appeared in 'The Art of Japanese management' by Richard Pascale and Anthony Athos in 1981. Correct Answer True Your Answer True Question ________ says you are the product of your past and you are bound by past activities. Correct Answer Law of destiny Your Answer Law of destiny Question Which law states that 'you get what you deserve and not what you desire' Correct Answer Law of destiny Your Answer Law of karma Question Where is the attack on business families coming from Correct Answer Transnationals Your Answer Transnationals Question In the complex new liberalized economy business families face common problems such as Correct Answer Unproductive labour , Falling share value , Transnational attach Your Answer Unproductive labour , Falling share value , Transnational attach Question Indian business families are still avoiding joint ventures and tie-ups. Correct Answer False Your Answer False Question The family owned businesses like Tata and Birla, also face major fears like Correct Answer Right successor , Stumbling self confidence , Lack of professional management Your Answer Right successor , Stumbling self confidence , Lack of professional management Question What articulates the long-term goals of an enterprise ? Correct Answer Vission Statement Your Answer Vission Statement Question ________ degree of delegation is that in which a superior states a particular task to his subordinates and tells them to investigate on that task and report back. Correct Answer Low 6PP Your Answer Moderate Question Organization as an establishment is considered as the ________ aspect of an enterprise. Correct Answer Physical Your Answer Physical Question An organization consists of individuals in which their formal roles and structural positions bring them closer. Correct Answer True Your Answer True Match The Following Question Correct Answer Your Answer Decentralization It is viewed as an extension of delegation It is viewed as an extension of delegation Organizing t is considered as a process, or any activity It is considered as a process, or any activity Delegation This means to give, offer, confer and allot a major part to subordinates This means to give, offer, confer and allot a major part to subordinates Span of management It is based on the manager of average ability It is based on the manager of average ability Match The Following Question Correct Answer Your Answer Organization as an establishment This is regarded as the physical aspect of an enterprise This is regarded as the physical aspect of an enterprise Organization as a corporate citizen This is regarded as the social aspect of an organization This is regarded as the social aspect of an organization Organization as a relationship This is more related with the formal and informal relationships This is more related with the formal and informal relationships Organization as a structure of authority This is created out of responsibility and accountability structure This is created out of responsibility and accountability structure Question Who said, the heart of administration is the directing function. Correct Answer Dimock Your Answer Dimock Question Who said, 'Direction is telling people what to do and seeing that they do it to the best of their ability'. Correct Answer Dale Your Answer Dale Question ________ behaviour is obtained when there is a one-way transmission of orders from superior to subordinates. Correct Answer Linear 7PP Your Answer Linear Question Managers should be effective ________ so that they may influence the activities of subordinates without dissatisfying them. Correct Answer leaders Your Answer leaders Question The meaning and purpose of control is Correct Answer knowing exactly what work is to be done , knowing that the work has been done or being done , knowing immediately of any delays, hold ups Your Answer knowing exactly what work is to be done , knowing that the work was not favourable , knowing immediately of any delays, hold ups Question Which modern trend calls for systematic attempt at controlling ? Correct Answer Decentralisation Your Answer Globalisation Question The larger the organisation, the more easier is the control process with respect to overall results. Correct Answer False Your Answer False Question Motivating a worker is to create a need and what else on the part of a worker to better his present performance. Correct Answer Desire Your Answer Devotion Question Under the kinds of motivation, employees are different individually yet, they all want the following things from the job. Correct Answer Job security , Congenial associates , Fair wages Your Answer Job security , Congenial associates , Fair wages Question The negative type of motivators will include Correct Answer Fear , Force , Reprimands Your Answer Fear , Force Question Valency is the extent to which the outcome of the activity and its success matters to the individual . (Level of motivation = Valency x Expectancy) Correct Answer True Your Answer True LIST OF ATTEMPTED QUESTIONS AND ANSWERS Multiple Choice Single Answer Question Management is purposeful and what? Correct Answer Goal oriented Your Answer Goal oriented Multiple Choice Single Answer Question Management exists at which levels of the organization? Correct Answer All Your Answer All True/False Question Management is just a list of functions. Correct Answer False 8PP Your Answer False True/False Question Science has no predictive power Correct Answer False Your Answer False True/False Question Professional management signifies separation of ownership and management. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question Communication barriers in the international environment are Correct Answer Loss by transmission , Loss by poor retention , Poor listening Your Answer Loss by transmission , Loss by poor retention , Natured evaluation Match The Following Question Correct Answer Your Answer Selective Perception In communication this means that they hear what they want to hear and ignore other information In communication this means that they hear what they want to hear and ignore other information Semantic Distortion This type of communication is said to be deliberate or accidental People respond to information overload by disregarding certain information Secrecy There is a large amount of information which is withheld bec' it will cause jealousy Listening demand full attention and discipline Oral Communication Frequently used by supervisors at the shop floor and by middle level managers This type of communication is said to be deliberate or accidental Select The Blank Question Service sector has grown because of________. Correct Answer contracting Your Answer contracting Multiple Choice Single Answer Question What is the meaning of no physical transferability of services? Correct Answer intangibility Your Answer intangibility Multiple Choice Single Answer Question The service sector has expanded relentlessly in the past decades. Which of the following events gave it pre-eminence? Correct Answer explosion of information technology Your Answer virtual stagnation in agriculture Multiple Choice Single Answer Question Which of the options best describes the employment capacity of the retailing sector? It is the Correct Answer second largest employer after agriculture Your Answer second largest employer after agriculture 9PP Select The Blank Question The scope for retailing in India is great as it is dominated by the________. Correct Answer unorganized sector Your Answer unorganized sector Multiple Choice Multiple Answer Question The various departments that an event management company will have are Correct Answer creative , production , client servicing Your Answer creative , production , client servicing True/False Question Foreign insurance companies can appoint majority directors on the company board. Correct Answer False Your Answer False Multiple Choice Multiple Answer Question Future of Insurance sector would be Correct Answer new players taking over the market , improved customer service , strong hold of nationalized players Your Answer new players taking over the market , improved customer service , strong hold of nationalized players Multiple Choice Single Answer Question Audit is an effective tool of corporate governance and can act/enable Correct Answer self-regulation Your Answer self-regulation Multiple Choice Multiple Answer Question The channels through which corporate governance may bear on performance are activated through several structural and institutional factors as follows Correct Answer legal, political and regulatory environment , financial structure of corporation , structure and functioning of co. Your Answer legal, political and regulatory environment , financial structure of corporation , structure and functioning of co. Multiple Choice Multiple Answer Question The objectives in corporate governance are Correct Answer growth , stability , shareholders value maximization Your Answer growth , stability , shareholders value maximization Select The Blank Question The concept of corporate governance has been attracting________in India. Correct Answer public attention Your Answer public attention Select The Blank Question ________organizations have systems, mechanisms and processes in place. Correct Answer Learning Your Answer Learning Multiple Choice Single Answer Question Name the growing developer and publisher software created by SBU's to handle product development for each of the segments like child, youth entertainment etc. Correct Answer Mindscape Your Answer Mindscape 10PP Multiple Choice Single Answer Question People with high EQ understand people's which factor ? Correct Answer Expectations Your Answer Expectations Multiple Choice Multiple Answer Question EQ is born largely in the neurotransmitters if the brains limbic system that governs Correct Answer drives , impulses , feelings Your Answer drives , impulses , feelings Select The Blank Question Being ________ requires high level of optimism and persistence despite rejection. Correct Answer Self-Motivated Your Answer Self-Motivated Select The Blank Question Henry Fayol finds ________ and responsibility to be related, with the latter arising from the former. Correct Answer Authority Your Answer Authority Multiple Choice Single Answer Question Which is the second factor of the 7S model? Correct Answer Structure Your Answer Structure True/False Question W.Edward Deming introduced quality control in Japan. Correct Answer True Your Answer True Multiple Choice Single Answer Question What did chanakya write ? Correct Answer Arthashastra Your Answer Arthashastra True/False Question India should borrow management skill from other countries but one should never borrow the use of the mechanical arts and applied sciences Correct Answer False Your Answer False True/False Question Gita has nothing to do with leadership in management Correct Answer False Your Answer False True/False Question Posture' and Observance' are not included under the 'yogic' exercises Correct Answer False Your Answer False Multiple Choice Single Answer Question What is lacking in Indian business companies management ? Correct Answer Professionalism Your Answer Professionalism 11PP Multiple Choice Multiple Answer Question The main strategies adopted by business families for growth are Correct Answer Raising their capital , Appoint professional manager , Technology upgradation Your Answer Raising their capital , Appoint professional manager , Technology upgradation True/False Question Business families have started spending more on research and development. Correct Answer True Your Answer True Select The Blank Question Many families were running the business with a law ________ stake of 15% to 20%. Correct Answer Capital Your Answer Capital Multiple Choice Single Answer Question Planning is based on future conditions which are dynamic, hence it is said to be Correct Answer Flexible Your Answer Flexible Multiple Choice Single Answer Question What is indispensable to accurate internal budgeting and to setting financial and expansion policies. Correct Answer Sales forecasting Your Answer Specific industry forecasts Multiple Choice Multiple Answer Question The steps included in the process of MBO are Correct Answer Preliminary setting of goals at the top , Clarification of organisational goals , Recycling of objectives Your Answer Preliminary setting of goals at the top , Clarification of organisational goals , Recycling of objectives Multiple Choice Multiple Answer Question Some of the limitations of business planning are Correct Answer Time Consuming , Expensive device , Heavy cost of planning Your Answer Grievances , Expensive device , Heavy cost of planning Multiple Choice Multiple Answer Question The term 'span of control' is also referred to as: Correct Answer Span of management , Span of supervision , Span of authority Your Answer Span of management , Span of supervision , Span of authority Multiple Choice Multiple Answer Question Principles of effective delegation are: Correct Answer Train the subordinates , Reward delegation , Appropriate reporting system Your Answer Train the subordinates , Reward delegation , Appropriate reporting system True/False Question Span of management is normally related to organization structure. Correct Answer True Your Answer False Select The Blank Question Control, like other elements of management process has to be ________ and not an 12PP emergency operation Correct Answer continuous Your Answer corrective Select The Blank Question In an organisation the reports that are in the form of graphs, tables etc, are called ________ Correct Answer statistical reports Your Answer statistical reports Multiple Choice Single Answer Question This is a type of motivational technique training given to the groups of managers themselves so that they may behave with and motivate their subordinates better. Correct Answer Sensitivity training Your Answer Management training Select The Blank Question Morale is the term usually applied to armed forces during war time and athletics teams. It refers to team spirit and ________ of people for a common purpose. Correct Answer togetherness Your Answer initiative Match The Following Question Correct Answer Your Answer Theory X Both men and boss participate and jointly determine each individual's major areas of responsibility. People do not have ambitions and they try to shirk responsibility Theory Y People do not have ambitions and they try to shirk responsibility The average human beings, under proper conditions, do not shirk responsibility. MBO technique Autocratic, democratic styles of leadership have their own implications for employee motivation. Both men and boss participate and jointly determine each individual's major areas of responsibility. Leadership Technique The average human beings, under proper conditions, do not shirk responsibility. Autocratic, democratic styles of leadership have their own implications for employee motivation. LIST OF ATTEMPTED QUESTIONS AND ANSWERS Multiple Choice Single Answer Question Profession requires definite period of what? Correct Answer Learning Your Answer Learning Multiple Choice Single Answer Question Professional managers help organizations in chalking out which type of strategies? Correct Answer Corporate Your Answer Corporate Multiple Choice Multiple Answer Question Features of Management are as follows Correct Answer goal oriented , universal , continuous process Your Answer goal oriented , universal , continuous process 13PP Multiple Choice Multiple Answer Question Management is multidisciplinary, it includes knowledge/ information from Correct Answer economics , maths , psychology Your Answer economics , maths , psychology Multiple Choice Multiple Answer Question Science as a discipline has the following features Correct Answer body of organized knowledge , establishes cause and effect relationship Your Answer body of unorganized knowledge , establishes cause and effect relationship , nonpredictive Multiple Choice Multiple Answer Question Any discipline to be called as profession must fulfill the following conditions Correct Answer requires definite period of learning , centralized rule making authority , enforceable code of conduct Your Answer requires definite period of learning , centralized rule making authority , enforceable code of conduct Multiple Choice Single Answer Question What hampers organisational communication ? Correct Answer Barrier Your Answer Barrier Multiple Choice Multiple Answer Question The lack of communication leads to Correct Answer information gap , disintegration , deviation from performance Your Answer information gap , disintegration , deviation from performance Multiple Choice Multiple Answer Question The activities of the communicator while communicating a message will include, Correct Answer ideation , encoding , transmission Your Answer encoding , response Select The Blank Question ________ with sympathy can reduce some of the daily frustrations in organised life and result in better communication. Correct Answer Listening Your Answer Listening Select The Blank Question Producer services are trade,________communication and financial services. Correct Answer transport Your Answer transport Multiple Choice Single Answer Question Services need support functions to assist its operation, they are Correct Answer transport, telecom, power Your Answer transport, telecom, power Multiple Choice Single Answer Question Govt. services would essentially entail Correct Answer social goods and public administration Your Answer social goods and public administration Multiple Choice Single Answer Question Which of the options mentioned below would be categorized as a Franchisee store? 14PP Correct Answer Footwear stores Your Answer Super Markets Multiple Choice Single Answer Question What is one of the most significant inhibitors in customer preference while purchasing perishable items in retail? Correct Answer proximity of markets Your Answer customer preference to brands Multiple Choice Single Answer Question An Indian consumer is Correct Answer one of the most diverse and demanding Your Answer one of the most diverse and demanding True/False Question The unorganized sector is mainly concentrated in metropolitan cities. Correct Answer False Your Answer True Match The Following Question Correct Answer Your Answer Problems faced by event management industry In addition to the entertainment tax, an event management company is also required to pay service tax In addition to the entertainment tax, an event management company is also required to pay service tax Areas of operations in event management Celebrity management, television events Celebrity management, television events Definition of event management Events are the occurrences designed for marketing interests Events are the occurrences designed for marketing interests Leading companies in this sector of event management Whizcraft Entertainment Ltd, Midas Events, Fountain Head Whizcraft Entertainment Ltd, Midas Events, Fountain Head Multiple Choice Single Answer Question Of which kind of advertising is event a form? Correct Answer interactive Your Answer interactive Multiple Choice Single Answer Question State Bank of India has collaborated with which foreign insurance company? Correct Answer Cardiff Your Answer Cardiff True/False Question The financial structure is not one of the five channels of corporate governance. Correct Answer False Your Answer False Multiple Choice Single Answer Question Which ethical concept argues/emphasizes that all mature persons have adequate capacity to reason and that ethical rules can be desired from such reasons? Correct Answer Deontological Ethics Your Answer Demological Ethics 15PP Select The Blank Question Unethical acts are a result of________. Correct Answer Unawareness and insensitivity to issues Your Answer Unawareness and insensitivity to issues Select The Blank Question Loyalty to the________should occupy the place before loyalty to the organization. Correct Answer country Your Answer society Multiple Choice Multiple Answer Question The products that are grouped under strategic business units share common factors, like Correct Answer underlying technology , the market , the skill Your Answer underlying technology , the market , the skill Multiple Choice Multiple Answer Question Multiple Choice Multiple Response Correct Answer Loyalty , Devotion Your Answer Loyalty , Devotion Multiple Choice Multiple Answer Question Peter Drucker is an expert on : Correct Answer Japanese art , History of technology , History of American statesman Your Answer Japanese art , History of technology , History of American statesman Select The Blank Question Peter Durcker's classic book is known as 'The ________ of management'. Correct Answer Practice Your Answer Practice True/False Question Peter Drucker various publications have sold about 5 -6 million copies worldwide. Correct Answer True Your Answer True True/False Question Samartha Ramdas contributed to the conception of administration and management Correct Answer True Your Answer True True/False Question Indian companies because of confused status have lacked self-confidence. Correct Answer True Your Answer True Select The Blank Question One of the fears family owned businesses fear is the successful planning to the get the right person after the business ________. Correct Answer Pioneer Your Answer Pioneer Multiple Choice Single Answer Question Successful consultants should promote their consultancy through what ? Correct Answer Network 16PP Your Answer Network Multiple Choice Multiple Answer Question International consultancy is said to be Correct Answer Glamorous , Challenging , Trendy Your Answer Glamorous , Challenging , Trendy True/False Question You should never measure the process and develop tools that will measure your progress. Correct Answer False Your Answer False Select The Blank Question ________ provide all types of help required to make the business more efficient and profitable. Correct Answer Consultants Your Answer Consultants Multiple Choice Multiple Answer Question The defination of decision involves following characteristics Correct Answer Involves Rationality , Involves Commitment , Involves Mental Process Your Answer Involves Rationality , Involves Commitment , Involves Mental Process True/False Question Decision-Making is a process of making a choice of poor alternatives. Correct Answer False Your Answer False True/False Question Procedures establish a useful method of doing work and thus it can eliminate friction between departments. Correct Answer True Your Answer True Select The Blank Question As Koonfz comments, ________ is deciding in advance what to do, how to do it and who is to do it. Correct Answer Planning Your Answer Planning Multiple Choice Multiple Answer Question Functional authority works only when, Correct Answer Assignment is clarified , The subordinates are allowed to participate , Feedback control is established Your Answer Assignment is clarified , The subordinates are allowed to participate , Feedback control is established Multiple Choice Multiple Answer Question Features of direction would be Correct Answer Pervasive function , Communication , Continuous process Your Answer Pervasive function , Communication Multiple Choice Multiple Answer Question Some of the external factors that limit control are Correct Answer govt. policies , market changes , economic changes 17PP Your Answer govt. policies , market changes , economic changes Multiple Choice Single Answer Question David McClelland identified three motives which compare with Maslow's higher ranking motives; please name the missing motive. 1. Affiliation - Social, 2. Power-Esteem 3. Achievement Correct Answer Self-actualisation Your Answer Self-actualisation Multiple Choice Multiple Answer Question Certain important motivational techniques are Correct Answer Monetary incentives , Job-based techniques , MBO techniques Your Answer Security technique , Monetary incentives , Job-based techniques Multiple Choice Multiple Answer Question David C Mc Celland identified three motives those are Correct Answer Affiliation , Power , Achievement Your Answer Affiliation , Power , Achievement Match The Following Question Correct Answer Your Answer Worker's Desires It includes affection belongings, acceptance, friendship Basic human need of food, clothing and shelter Management Desires Safe, healthy working conditions economic security Lowest cost per unit, Intelligent initiative Esteem Lowest cost per unit, Intelligent initiative Self-respect, status recognition from others Social or Affiliation Basic human need of food, clothing and shelter It includes affection belongings, acceptance, friendship 18PP