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SCDL – Performance & Potential Management. PGDBA (HR) IV Semester Disclaimer This document contains a collection of online assignment questions intended solely for the use of the SCDL students. If you are not the intended recipient, please delete the document. This document may contain viruses. I have taken every reasonable precaution to minimize this risk, but not liable for any damage you may sustain as a result of any virus in this document. You should carry out your own virus checks. Please note that this document is susceptible to change and I shall not be liable for any improper, untimely or incomplete transmission. I have taken every reasonable precaution to make sure that the questions from other subjects do not creep in. If this happens without my knowledge, please ignore it and bring it to my notice so that I can rectify it at the earliest. I do not guarantee the occurrence of these questions in your FINAL EXAMINATIONS. Thank you for all the support. -- Santosh. K ******************************************************************************************************************************************************* True/False Question Theory is painless, practice is painful. Correct Answer True Multiple Choice Single Answer Question Career assessment process should be :Correct Answer An open-ended process Select The Blank Question Compensation should be directly connected with ________. Correct Answer The objectives set earlier for the manager's job Multiple Choice Single Answer Question A good appraisal system :Correct Answer Defines responsibility Multiple Choice Multiple Answer Question Benefits of performance planning are :Correct Answer It takes time initially but saves at the end , It is an indispensable function , It increases the probability of setting challenging and realistic objectives True/False Question While drawing organization charts, care should be taken to see that no important function is omitted from its structure. Correct Answer True Multiple Choice Single Answer Question A person with poor merit quality will score:Correct Answer Zero points on a scale of ten Multiple Choice Multiple Answer Question A manager should be able to :- Collected by Santosh. K Page 1 of 25 SCDL – Performance & Potential Management. Correct Answer PGDBA (HR) IV Semester Organize , Plan , Direct Select The Blank Question Every problem has a ________ Correct Answer Lifespan True/False Question People resist the way in which a change is introduced. Correct Answer True Select The Blank Question In coaching do not be ________ Correct Answer Boastful Multiple Choice Multiple Answer Question People normally respond best to :Correct Answer Fair treatment , Equitable treatment True/False Question Irrespective of one's age, one must fulfill certain social responsibilities. Correct Answer True Multiple Choice Multiple Answer Question The net result of adopting Japanese techniques to improve productivity is:Correct Answer Improved morale , Better productivity True/False Question If a supervisor is convinced about the success of his subordinates, he must ensure that they get rewards. Correct Answer True True/False Question Cultural differences exist between various countries and societies. Correct Answer True Multiple Choice Single Answer Question For peak performance :Correct Answer Every team member has to be motivated Select The Blank Question To have competent managers, we need ________. Correct Answer Effective appraisals Select The Blank Question ________ organization charts in order to maintain organizational efficiency. Correct Answer Constant improvements should be made in Collected by Santosh. K Page 2 of 25 SCDL – Performance & Potential Management. PGDBA (HR) IV Semester Select The Blank Question Tranquility is the desire for ________ Correct Answer Emotional calm Select The Blank Question Computer graphics is ________. Correct Answer A useful audio-visual aid in which software is used to display graphs, charts etc. Multiple Choice Single Answer Question One for the three fundamental questions which should be asked regarding training evaluation is :Correct Answer What needs to be changed Multiple Choice Single Answer Question Communication skills indicate :Correct Answer Effective listening Multiple Choice Single Answer Question KRA stands for :Correct Answer Key Result Areas Multiple Choice Multiple Answer Question Trade cycle has :Correct Answer Prosperity , Depression , Boom True/False Question Change means deviation in today's practice towards better. Correct Answer True True/False Question When presenting, close the presentation abruptly. Correct Answer False Multiple Choice Multiple Answer Question Communication skills include :Correct Answer Impressive oral/ written communication skills , Effective listening , Presentation skills Multiple Choice Single Answer Question Every person has a will to set :Correct Answer Challenging goals for the self Select The Blank Question Every problem has a ________ Correct Answer Solution Collected by Santosh. K Page 3 of 25 SCDL – Performance & Potential Management. PGDBA (HR) IV Semester True/False Question Manager and follower may negotiate only for what the manager is going to contribute Correct Answer False Multiple Choice Single Answer Question An essential foundation for motivation is :Correct Answer A positive workplace environment Multiple Choice Multiple Answer Question Faces in problem solving are :Correct Answer Nesting , Testing , Arresting Select The Blank Question The assessment factor ________ indicates the person's problem solving ability, instructions following reliability etc. Correct Answer Work practices Multiple Choice Multiple Answer Question During presentation, the main things that will take the audience along is :Correct Answer Presenter's enthusiasm , Presenter's positive attitude , Presenter's energy Select The Blank Question Majority of people believe in ________. Correct Answer Steady pattern and steady growth Multiple Choice Multiple Answer Question Information sources for finding career options are :Correct Answer Television , Internet , Friends and acquaintances involved in various professions Multiple Choice Multiple Answer Question Whenever excellence appears it must be:Correct Answer Recognized , Encouraged , Rewarded Multiple Choice Multiple Answer Question Realistic career assessment involves :Correct Answer Understanding strengths , Recognizing limitations , Identifying with successful role models Multiple Choice Multiple Answer Question When doing performance planning, adopt :Correct Answer Enthusiastic communication style , Alert communication style , Exciting communication style Match The Following Question Collected by Santosh. K Correct Answer Page 4 of 25 SCDL – Performance & Potential Management. PGDBA (HR) IV Semester Waiting time, watching time, walking time etc. are Not value adding activities Waste means Adding cost but not adding value Overproduction is A central waste Duplication of paper work is A waste Select The Blank Question Success comes by hard work ,________ and confidence in your abilities Correct Answer Determination Match The Following Question Correct Answer Performance management system Is a control tool Foster among people Make creativity A passion for work A habit Potential appraisal has Two-fold objective-to assess the existing performance and to assist organizations to select leaders Multiple Choice Single Answer Question Professional design should be :Correct Answer Process design with learned competence True/False Question Employees should feel self-motivated to acquire new skills. Correct Answer True Multiple Choice Single Answer Question MBO technique has undergone modification over the :Correct Answer Last two decades Multiple Choice Single Answer Question Performance management is a :Correct Answer HRD technique Multiple Choice Single Answer Question Reaction evaluation is defined in terms of processes involved in gaining and using information about :Correct Answer Trainees expressed reactions Select The Blank Collected by Santosh. K Page 5 of 25 SCDL – Performance & Potential Management. PGDBA (HR) IV Semester Question Independence is the desire for ________ Correct Answer Self reliance Multiple Choice Multiple Answer Question The promotion system should bring about full utilization of :Correct Answer Functional resources in the company's employment policy , Technical resources in the company's employment policy , Service resources in the company's employment policy Multiple Choice Single Answer Question People with the merit quality 'poor' :Correct Answer Demotivate others Multiple Choice Multiple Answer Question Some famous value-driven corporate leaders who serve as role models are :Correct Answer Mr. Ratan D.Tata , Late Mr. S.L. Kirloskar , Mr. Mukesh Ambani True/False Question Value-based happiness can be sought by directly aiming for it. Correct Answer False Multiple Choice Single Answer Question For everyone to be pulling in the same direction, organizations require :Correct Answer Multiple communication channels Multiple Choice Single Answer Question During training, free exchange of ideas should :Correct Answer Deserve top attention Select The Blank Question Dependability is a ________. Correct Answer Assessment factor Multiple Choice Single Answer Question Self assessment is :Correct Answer The best assessment Multiple Choice Multiple Answer Question A good manager :Correct Answer Applies his thoughts , Applies his knowledge , Is willing to overcome speed breakers Multiple Choice Single Answer Question In taking care of future needs, the race is between :Correct Answer Capable junior vs experienced senior Collected by Santosh. K Page 6 of 25 SCDL – Performance & Potential Management. PGDBA (HR) IV Semester Multiple Choice Single Answer Question Long term training plans :Correct Answer Need vision and planning Multiple Choice Single Answer Question People bring :Correct Answer Variety of skills with them to the workplace Multiple Choice Multiple Answer Question The atmosphere during counseling should be :Correct Answer Informal , Friendly Select The Blank Question In addition to managerial functions, other areas of equal concern in PA are ________. Correct Answer Personality, maturity, intelligence, loyalty, co-operation etc. Select The Blank Question Managers should guide changes in organizations in such a way that ________ Correct Answer Worker performance and productivity are maximized Select The Blank Question The person who is going to administer the instrument (questionnaire) must be ________ person. Correct Answer An experienced and well-trained Select The Blank Question In the appraisal writing, there should be________. Correct Answer Firmness and punch Select The Blank Question Every organization has a ________. Correct Answer Business vision Match The Following Question Impact Achievement Correct Answer Desire to make people do what one thinks is right Concern for self-excellence Control Desire for power to control others Affection Need to be concerned Multiple Choice Multiple Answer Question Managerial skills can be developed by :Correct Answer Consulting , Education , Training Collected by Santosh. K Page 7 of 25 SCDL – Performance & Potential Management. PGDBA (HR) IV Semester Select The Blank Question We must approach people without preconceptions and concentrate on ________. Correct Answer Performance True/False Question Knowledge of the latest fields helps a great deal in one's field Correct Answer True Multiple Choice Multiple Answer Question Spirit of performance is the spirit that :Correct Answer Calls upon a man's reserves of dedication and effort , Motivates Multiple Choice Multiple Answer Question When giving presentations :Correct Answer Do preparation , Practice Multiple Choice Single Answer Question In any organization, it is a very common cause to :Correct Answer Get fired for poor performance Match The Following Question Correct Answer Businesses from Japan and S.Korea have proved that We can learn from the failures of others There is a shift in demand Upward as well as downward Advantages of goal setting are Better managing, elicits commitment, develop effective controls One guideline for achieving excellence Identify your weaknesses first True/False Question The letter 'T' in SWOT stands for training Correct Answer False True/False Question Men cannot work like machines. Correct Answer True True/False Question An executive must see beyond the current problem or situation and generate new ideas/ practices. Correct Answer True Collected by Santosh. K Page 8 of 25 SCDL – Performance & Potential Management. PGDBA (HR) IV Semester True/False Question The main purpose of communication in business is to convey certain ideas and messages to the other party. Correct Answer True Multiple Choice Multiple Answer Question Success can be achieved through :Correct Answer Hard work , Determination , Confidence in your abilities Multiple Choice Multiple Answer Question Every executive's ultimate goal is Correct Answer to maximize pleasure , to minimize pain , to maximize productivity Multiple Choice Multiple Answer Question MBO is a tool by which managers:Correct Answer Improve their performance , Increase their effectiveness Multiple Choice Single Answer Question One category of waste is :Correct Answer Rejections of goods for various reasons Multiple Choice Multiple Answer Question Performance review can be :Correct Answer Annual , Continuous , Periodic Select The Blank Question A superb negotiator manages a response that ________. Correct Answer Brings people together Select The Blank Question Individual level where people are usually motivated to close the gap between their current and desired ________. Correct Answer Capabilities Multiple Choice Single Answer Question During the 70's & 80's much work was done to produce models to facilitate :Correct Answer Rational process Multiple Choice Single Answer Question The following is included in QWL practices :Correct Answer Employment guarantees Multiple Choice Single Answer Question Which systems need to complement each other for the success of knowledge management? Correct Answer IT & HR systems Collected by Santosh. K Page 9 of 25 SCDL – Performance & Potential Management. PGDBA (HR) IV Semester Select The Blank Question People are ________ and developed to do jobs defined by the organization's formal structure. Correct Answer Recruited Select The Blank Question Strategy as an emerging process of ________. Correct Answer Action Match The Following Question Correct Answer Cost of external failure The cost arising outside the organisation due to failure to achieve the quality specified after the transfer of ownership to the customer Cost of prevention The cost of an action to prevent or reduce defects and failures Cost of appraisal The cost of assessing the quality achieved Cost of internal failure The costs arising within the organisation due to failure to achieve the quality specified before the transfer of ownership to the customer Multiple Choice Single Answer Question Development strategy should be guided by a :Correct Answer Vision & Set of values True/False Question In practice, the right balance between individuals & team has never proved to be elusive. Correct Answer False Multiple Choice Single Answer Question Individual employees have the technical knowledge to achieve :Correct Answer Short-term Results Multiple Choice Single Answer Question The word Strategy is derived from which sphere ? Correct Answer Military sphere Multiple Choice Multiple Answer Question The QWL program provides a framework for co-ordinating what in order to produce improvements in QWL outcomes? Correct Answer The introduction , Maintenance , Improvement Collected by Santosh. K Page 10 of 25 SCDL – Performance & Potential Management. PGDBA (HR) IV Semester Multiple Choice Multiple Answer Question During mergers, effective HR integration is carried out on the following :Correct Answer Remuneration , Benefits , Terms and conditions Multiple Choice Multiple Answer Question Organizations are battle field in which workers and managers vie for the :Correct Answer Scarce resources of power , Income , Opportunity Multiple Choice Multiple Answer Question Problem of integration are :Correct Answer Diversity of strategic processes, level & styles , Evolutionary nature of business strategy , Absence of written business strategies True/False Question It is one thing to measure an activity, another to assess how good it is ! Correct Answer True Multiple Choice Single Answer Question Part of the problem is that the dominant means of measuring and assessing organizational success are quantitative and :Correct Answer Financial Multiple Choice Multiple Answer Question What should not be underestimated in the pre merger phase? Correct Answer Company brand , Employee's loyalty to their colleagues , Ways of working Multiple Choice Multiple Answer Question Types of contribution are :Correct Answer Exceptional teamwork , Excellence in normal key tasks , High achievement in a special project Multiple Choice Multiple Answer Question Primary sources of data are :Correct Answer Interviews with senior Management , Interviews and questionnaires with line Management , In-depth questionnaires from human resource staff Multiple Choice Multiple Answer Question Mergers & alliances are an opportunity to develop :Correct Answer A new management style , A new culture , And manage plus improve costs True/False Question Executives often need couching in the arts of leadership especially during major change. Correct Answer True True/False Question Communication can help create buy - in to new ways of operating. Collected by Santosh. K Page 11 of 25 SCDL – Performance & Potential Management. PGDBA (HR) IV Semester Correct Answer True True/False Question Many central HR teams in large organization have decreased in size. Correct Answer True Select The Blank Question The team consists of experienced ________ who have both internal consultancy and business experience. Correct Answer OD practitioners Multiple Choice Multiple Answer Question IT sector employers are looking for :Correct Answer Specific skills , Experience , High market value True/False Question Communications should be honest & should involve all stakeholders. Correct Answer True True/False Question The belief among employers that union wages are higher than non union wages is true. Correct Answer True Select The Blank Question The generalists should develop ________. Correct Answer At least one area of expertise Match The Following Question T&D executives HR planning Correct Answer Full part in strategic planning process Effective development of an organizational strategy Maximum strategy impact Job analyses for longterm objectives Unisys International on-line service centre Multiple Choice Single Answer Question Which culture disempowers through restricting autonomy & creativity & erects barriers to cooperation? Correct Answer Role culture Multiple Choice Single Answer Question What is the effect of downsizing & retrenchment constitutes for human resource manager? Correct Answer New challenge Collected by Santosh. K Page 12 of 25 SCDL – Performance & Potential Management. PGDBA (HR) IV Semester Multiple Choice Multiple Answer Question Computerised personnel information have major benefits such as :Correct Answer Producing better quality letters , Reducing the chance of errors , Reducing tedious clerical work True/False Question According to Hudson relationship more in terms of a divorce from all that is familiar. Correct Answer False Select The Blank Question The questionnaire of Towers Perrin study asked respondents to select and rank 5 items from a list of 17 ________ factors affecting Human Resource Management. Correct Answer Environmental True/False Question Business and HR issues influence each other, and in turn influence corporate and business unit strategy. Correct Answer True Select The Blank Question Developing characteristics of people needed to run business in ________ . Correct Answer Long term Select The Blank Question In some companies there is a senior level ________ who can ensure broad level attention for knowledge issues. Correct Answer Knowledge sponsor Select The Blank Question A Further key concept in TQ is that of the ________. Correct Answer Internal customer Multiple Choice Single Answer Question Whose role is most critical to minimize the potential for `winners & losers'? Correct Answer A skilled human resources professional Multiple Choice Multiple Answer Question Typical actions that reduce the scope of activity of an organization include :Correct Answer Cost cutting programs , Reduction of capacity , Divestitures Multiple Choice Multiple Answer Question Formal communication should aim to :Correct Answer Informing the head hunter , Clarify , Provide direction Select The Blank Collected by Santosh. K Page 13 of 25 SCDL – Performance & Potential Management. PGDBA (HR) IV Semester Question The process of eliminating jobs is frequently compared to ________. Correct Answer Death and murder Multiple Choice Single Answer Question Who argues that firm must see their roles as contributing to society over the long term, rather than simply increasing shareholder dividends in the short term? Correct Answer Charles Handy Multiple Choice Single Answer Question Who confirm that to survive quality of product & service should be an integral part of the strategic direction of an organisation? Correct Answer Most chief executives True/False Question Management agenda was completed by a cross-sector population of managers mainly based in the USA. Correct Answer False Select The Blank Question There are ________ for sharing & developing knowledge inside the company. Correct Answer Opportunities Multiple Choice Single Answer Question For increasing the creative potential :Correct Answer Do job rotation Multiple Choice Multiple Answer Question Changes are occuring at :Correct Answer International level , National level , Technology level True/False Question Customers pay for waste. Correct Answer False Multiple Choice Multiple Answer Question Knowledge workers will have to be responsible for :Correct Answer More than one job , More than one assignment , More than one career Select The Blank Question In large-scale organizations, there will be ________. Correct Answer Main and sub-organization charts Multiple Choice Multiple Answer Question Desire for power is :Correct Answer Desire the power to control others , Desire the power to make an Collected by Santosh. K Page 14 of 25 SCDL – Performance & Potential Management. PGDBA (HR) IV Semester impact on others , Desire the power to do something for others Multiple Choice Single Answer Question Progress meetings must be held at :Correct Answer Stipulated time schedules True/False Question A manager's job is to have delighted service to customers. Correct Answer True Multiple Choice Single Answer Question Exit interviews will :Correct Answer Reduce staff turnover Multiple Choice Multiple Answer Question Good managers are :Correct Answer Proactive , Self-starters Multiple Choice Multiple Answer Question Essential qualities in good communication are :Correct Answer Speak and write clearly , Speak and write concisely , Speak and write accurately to match diverse audience needs True/False Question Two important factors in assessing communication skills are voice and listening skills. Correct Answer True Multiple Choice Multiple Answer Question Management values :Correct Answer Quality of experience , Ability to deliver , Performance-oriented culture Multiple Choice Single Answer Question For selection of faculty, criterion should be :Correct Answer Merit of the trainer True/False Question A coach should be a hard judge of himself Correct Answer True Select The Blank Question Management is ________. Correct Answer Culture bound Multiple Choice Single Answer Question The duration of training will :- Collected by Santosh. K Page 15 of 25 SCDL – Performance & Potential Management. PGDBA (HR) IV Semester Correct Answer Vary from system to system True/False Question If a person scores nine or ten points on a scale of ten, it means his performance is satisfactory. Correct Answer False Select The Blank Question When a person's potential is converted into performance, it is called ________ growth. Correct Answer Spontaneous Select The Blank Question In order to influence behavior, ________. Correct Answer Be willing to pay generously for achievements Select The Blank Question The method of implementing MBO will ________. Correct Answer Vary from organization to organization Multiple Choice Single Answer Question The superior and the subordinate managers of an organization :Correct Answer Jointly define its common goals and each individuals major areas of responsibility Select The Blank Question In KRAs, an employee's ________ are listed out. Correct Answer Strengths True/False Question If wastes are avoided, there will be value adding activity. Correct Answer True Select The Blank Question In 360 degree evaluation, systems are ________ Correct Answer Transparent Multiple Choice Single Answer Question Dynamic growth is :Correct Answer More productive than static perfection True/False Question The atmosphere during coaching should be formal and strict Correct Answer False Match The Following Question Correct Answer Diversification Work effectively with people who have diverse ideas, perspectives and values Collected by Santosh. K Page 16 of 25 SCDL – Performance & Potential Management. Self management First manage the self then manage others Initiation Be pro-active PGDBA (HR) IV Semester Team work Individual performance alone is not enough. Together, organization should achieve Select The Blank Question In appraisals, there are ________. Correct Answer Objective facts True/False Question The context in which assessments are made may vary from place to place. Correct Answer True True/False Question The universal principle is 'The Best Never Stays at one place'. Correct Answer True Multiple Choice Single Answer Question To be a good decision maker one should :Correct Answer Be optimistic Multiple Choice Multiple Answer Question The essentials of a good appraisal system are :Correct Answer It should be fit for the organization's existing operations , It should take care of the organization's future needs , It should be easily understandable Select The Blank Question In terms of man-days, the range for training is ________ days per year. Correct Answer Four to twenty Multiple Choice Single Answer Question Self-awareness is :Correct Answer The best awareness Select The Blank Question For good performance planning ________ and sympathies Correct Answer Empathies Select The Blank Question Communication is the transfer of ideas from ________. Correct Answer One mind to the other mind Multiple Choice Single Answer Collected by Santosh. K Page 17 of 25 SCDL – Performance & Potential Management. PGDBA (HR) IV Semester Question The average life expectancy of a successful business is :Correct Answer About thirty years Multiple Choice Single Answer Question A good appraisal system should be :Correct Answer Feasible to implement Multiple Choice Single Answer Question Good performers are :Correct Answer Problem solvers as well as opportunity seekers Multiple Choice Single Answer Question The reporting method used in the costing system should be based on the principle of :Correct Answer Management by exception Select The Blank Question Every manager has to be ________ seeker.. Correct Answer An opportunity True/False Question Only the concerned individual knows his best level of performance. Correct Answer True Select The Blank Question Incentive is ________. Correct Answer A process adopted to motivate a person to work True/False Question The crux of counseling is trust Correct Answer True Select The Blank Question Performance is a ________ word Correct Answer Magic Match The Following Question Correct Answer Sales objectives Are linked with service objectives Production objectives Are linked with marketing objectives Design objectives Are linked with testing Planning objectives Are linked with materials objectives Collected by Santosh. K Page 18 of 25 SCDL – Performance & Potential Management. PGDBA (HR) IV Semester Select The Blank Question KAIZEN is a ________ technique Correct Answer Japanese Multiple Choice Multiple Answer Question Stages in performance improvement are:Correct Answer Thinking differently , Feeling differently , Behaving differently Select The Blank Question Potential appraisal has ________ objectives Correct Answer Two fold Multiple Choice Multiple Answer Question No individual or organization would like to be :Correct Answer Static , Stagnant Multiple Choice Single Answer Question The manager's job is to know the existing performance level of his sub-ordinates and:Correct Answer Help him to take to a higher level Multiple Choice Single Answer Question Any progressive organization is concerned about :Correct Answer Employee development Multiple Choice Single Answer Question An organization's performance is :Correct Answer Is the performance of the human beings Multiple Choice Single Answer Question The functional heads in an organization :Correct Answer Must join hands and look like one entity Multiple Choice Single Answer Question Self assessment process has :Correct Answer Five steps True/False Question A rigid climate has to be created to be able to understand the career of the employee Correct Answer False Multiple Choice Single Answer Question Before deciding on our career options, what one should do? Correct Answer Analyse our strengths as well as our limitations Multiple Choice Multiple Answer Question The reasons for making appraisals are :- Collected by Santosh. K Page 19 of 25 SCDL – Performance & Potential Management. PGDBA (HR) IV Semester Correct Answer To know existing quality of managers , To put the right man for the right job , To re-structure the organization Multiple Choice Single Answer Question 360 degrees evaluation method is :Correct Answer Generally useful to assess Senior executives Select The Blank Question Once change is accepted there will be ________ leading to superior performance. Correct Answer Better customer satisfaction Multiple Choice Multiple Answer Question The stages in feedback are Correct Answer Planning , Implementation , Result Multiple Choice Multiple Answer Question A person's technical functional skills can be gauged by :Correct Answer His technical proficiency , His quick identification of business problems , His logical conclusions Match The Following Question Correct Answer Professional design Standardization of skills Machine design Standardization of work Entrepreneurial design Quick design with timebased urgency Team work design Standardization of performance goals Multiple Choice Multiple Answer Question People who have a security viewpoint :Correct Answer Are not likely to pioneer , Are not likely to innovate , Are not likely to reach out for the new Multiple Choice Single Answer Question Appraisals are truly effective when :Correct Answer They are tied with the reward system Multiple Choice Single Answer Question Result is a combination of :Correct Answer Excitement, challenge and satisfaction of achievement True/False Question To make a person an example for others, he must take pride in self motivation. Correct Answer True Collected by Santosh. K Page 20 of 25 SCDL – Performance & Potential Management. PGDBA (HR) IV Semester Multiple Choice Multiple Answer Question Organization systems need to be constantly reviewed because of change in :Correct Answer Demand/supply chain , Customer satisfaction levels , Globalization Multiple Choice Single Answer Question Key to effective leadership :Correct Answer Master a wide range of skills Multiple Choice Single Answer Question Performance appraisal is also known as:Correct Answer Merit rating Multiple Choice Single Answer Question Merit rating refers to :Correct Answer What the employee is True/False Question It is not advisable to copy the PA system of any other company. Correct Answer True Multiple Choice Single Answer Question Human resource is :Correct Answer The most valuable asset but is also likely to be the most wasted one Select The Blank Question A manager should promptly share all technical information ________. Correct Answer With his subordinates and bosses Multiple Choice Multiple Answer Question A resume should be summary of :Correct Answer One's skills , One's accomplishments , One's education Multiple Choice Single Answer Question Performance is :Correct Answer Consistent ability to produce results over prolonged periods of time Select The Blank Question To increase creativity ________ with R&D Correct Answer Experiment Multiple Choice Single Answer Question An Appraisal is a :Correct Answer Judgment Multiple Choice Single Answer Collected by Santosh. K Page 21 of 25 SCDL – Performance & Potential Management. PGDBA (HR) IV Semester Question The first essential of a good appraisal system is that it should be easily understood by :Correct Answer Even a common man Multiple Choice Single Answer Question To achieve excellence, a manager should:Correct Answer Have a vision Multiple Choice Single Answer Question The objective of potential appraisal is :Correct Answer To make a projection True/False Question Appraisals are one of the means of getting yourself formally assessed by your seniors Correct Answer True Multiple Choice Multiple Answer Question During presentations, the aids used are :Correct Answer Audio-visual aids , Case studies , Instruments/ questionnaires Multiple Choice Multiple Answer Question Superiors, in consultation with subordinates can :Correct Answer Set objectives , Measure objectives , Evaluate progress True/False Question Indian industries are not undergoing any cultural change after globalization. Correct Answer False Multiple Choice Single Answer Question Training is essential, but there is:Correct Answer No substitute for experience True/False Question In communication, use simple direct sentences. Correct Answer True Select The Blank Question Assessment Centers method of PA is a useful method for ________. Correct Answer Internal promotions Multiple Choice Multiple Answer Question When coaching :Correct Answer Share the credit for achievement , Admit failings , Have a good idea of what you want to achieve and why Multiple Choice Multiple Answer Question System is :- Collected by Santosh. K Page 22 of 25 SCDL – Performance & Potential Management. PGDBA (HR) IV Semester Correct Answer A total approach to a problem , Comprehensive , A combination of interrelated procedures Multiple Choice Multiple Answer Question Some performance parameters are :Correct Answer Technical knowledge , Self-management , People development Multiple Choice Single Answer Question The trainer assumes the responsibility of:Correct Answer Influencing the trainees under him True/False Question The job of a boss is to keep finding fault in his employees Correct Answer False Multiple Choice Single Answer Question How many steps are there in appraisal process? Correct Answer Five Select The Blank Question One type of training need is________. Correct Answer Campaign programme Multiple Choice Single Answer Question When you are preparing your resume :Correct Answer Sell yourself by creating a good first impression Multiple Choice Single Answer Question To understand the term 'appraisal' :Correct Answer One should know the term merit rating Multiple Choice Single Answer Question Salary structure should offer rewards :Correct Answer For extraordinary performance on the job Select The Blank Question People are a great ________ for any organization. Correct Answer Asset Multiple Choice Single Answer Question During counseling, atmosphere should be:Correct Answer Informal True/False Question Preparing a resume is one of the steps to accomplish your career plan Correct Answer True Collected by Santosh. K Page 23 of 25 SCDL – Performance & Potential Management. PGDBA (HR) IV Semester Multiple Choice Multiple Answer Question Every management job should be :Correct Answer A means to the next step, Rewarding, Satisfying Multiple Choice Single Answer Question Keeping oneself abreast of the latest developments in one's field will :Correct Answer Help add value to one's work Match The Following Question Correct Answer Training programmes Should be result-oriented Campaign programmes Is complex and is for all employees Trainer Is the person who imparts training Trainees Are the participants in a training programme Multiple Choice Multiple Answer Question Some famous value-driven corporate leaders who serve as role models are :Correct Answer Mr. Ratan D.Tata , Late Mr. S.L. Kirloskar , Mr. Mukesh Ambani Multiple Choice Single Answer Question One must create an atmosphere of :Correct Answer Win-win relationship with customers Match The Following Question Correct Answer Role play method An effective method of PA HALO effect A limitation of PA method Incentive A process adopted to motivate a person to work Action plan Planning the sequence of events in accordance with priority in relation of effect on desired result Multiple Choice Single Answer Question Team work is the highest when :Correct Answer It is a question of life and death Questions to be answered: (Please reply back if you get the answers for the following questions) Collected by Santosh. K Page 24 of 25 SCDL – Performance & Potential Management. PGDBA (HR) IV Semester True/False Question To motivate a person for peak performance, management must set on itself high standards for its own performance of the relevant functions Criteria for promotions are :High standard of fairness and performance Integrity rather than intelligence Based on factual record of performance against goals and objectives set earlier Based on opinions and potential Procedures must be designed :To help accomplish enterprise's objectives and policies Measurable things are :Relevant Intangible Immeasurable Irrelevant A person's behavior is the result of :Several factors or motives His personality His appearance His workmanship Every person is the Plumber /Doctor /Electrician /Architect Collected by Santosh. K of his life. Page 25 of 25