LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Select The Blank
Question
The organizational development is the process
of________ how to solve the problems.
Correct Answer Teaching people
Your Answer
Teaching people
Multiple Choice Multiple Answer
Question
While planning and implementing OD, certain basic
things need to be considered, these are :Correct Answer It should fit into overall game plan , Effective structuring
of activities to promote learning and change , Choosing
and sequencing various activities.
Your Answer
It should fit into overall game plan , It needs to have an
authoritarian management to implement it , Effective
structuring of activities to promote learning and change
True/False
Question
Total quality management is a process and not just a
programme.
Correct Answer True
Your Answer
True
Multiple Choice Single Answer
Question
Quality Circle is basically an idea based on :Correct Answer Japanese Synthesis of American Idea
Your Answer
American Synthesis on Japanese Idea
Select The Blank
Question
The organisational development can ________ of stable
and temporary systems.
Correct Answer Optimise the effectiveness
Your Answer
Improve effectiveness
Select The Blank
Question
Change agents are ________ for implementing change in
the organization.
Correct Answer People with responsibility
Your Answer
People with responsibility
True/False
Question
Every system does not have boundary that separates it
from the environment.
Correct Answer False
Your Answer
False
Multiple Choice Single Answer
Question
The name of the Japanese professor from Tokyo
University, who added the notion of small groups formed
to address the problems in their work areas, is :Correct Answer Kaoru Ishikawa
Your Answer
Matoshi Suzuki
Multiple Choice Single Answer
Question
A known OD conceptualize, has identified prime
responsibilities of OD, consultant. The initiator's name is
:Correct Answer Argyris
Your Answer
Posovasky
Select The Blank
Question
Team takes into account, peoples,________ and respect.
Correct Answer Social entity and status
Your Answer
Needs and wants
Multiple Choice Multiple Answer
Question
Organizational Development interventions to reduce
group conflicts are critical because :Correct Answer It has impact on team functioning , It has impact on
organizational functioning , It has impact on satisfaction
levels of the individuals working in the organization
Your Answer
It a style to do so , It has impact on team functioning , It
has impact on organizational functioning
Match The Following
Question
Correct Answer
Your Answer
For developing
Develop mutually
That forces of synergy
interpersonal
relationship,
trusting relationship with amongst them
others
Change agents are
Principal actors in any
change efforts
Through a mix of the
influence of social value
system, organizational
beliefs, and attitudes
People should know ,
Of the system impact
how, data from different each other
parts
Watch for deeper issues
as data is gathered
An effective OD
practitioner can,
Develop mutually
trusting relationship with
others
Watch for deeper
issues as data is
gathered
Multiple Choice Multiple Answer
Question
When the strategies to change the use of HR resources,
has to be done, it may involve :Correct Answer Training employees to cope with changed strategies ,
Develop new competencies , Improved performance
evaluating practices
Your Answer
Training employees to cope with changed strategies ,
Develop new competencies , Improved performance
evaluating practices
Select The Blank
Question
The ________ should be seen as being important to
other people's lives.
Correct Answer Outcome of the task
Your Answer
Decision of the management
Multiple Choice Single Answer
Question
A general principle to avoid becoming involved in any
political struggle in the organization is, to :Correct Answer Mind your own business
Your Answer
Mind your own business
Multiple Choice Single Answer
Question
MBO in short stand for :Correct Answer Management by objectives
Your Answer
Management by objectives
Multiple Choice Multiple Answer
Question
The OD consultant can build trust and commitment by
way of :Correct Answer By announcing confidentiality of the responses , Bringing
openness amongst the members , By inculcating candour
amongst the members and the consultant
Your Answer
By inculcating candour amongst the members and the
consultant , By announcing confidentiality of the
responses , Bringing openness amongst the members
Multiple Choice Multiple Answer
Question
The objectives of Organizational Development
intervention to resolve the group conflict are :Correct Answer To improve communication and interaction within the
groups , To reduce dysfunctional competition , To
increase awareness to necessity of interdependence of
action within the groups
Your Answer
To improve communication and interaction within the
groups , To improve overall productivity and profitability
of the company , To reduce dysfunctional competition
True/False
Question
It is necessary to take up cross-functional and crossdepartmental issues during OD sessions, so as to resolve
all issues.
Correct Answer True
Your Answer
True
Multiple Choice Multiple Answer
Question
The total quality management includes:Correct Answer Improved product quality , Improvement in peoples
approach , Improved process quality
Your Answer
Improved image of the organization , Improved product
quality , Improvement in peoples approach
Select The Blank
Question
Generally peoples' ________ is not utilized properly to
get the best.
Correct Answer Skills and knowledge
Your Answer
Knowledge and experience
Multiple Choice Single Answer
Question
The approach generally that should be taken by the
Organisational development team is :-
Correct Answer People as the resources
Your Answer
People as the resources
Match The Following
Question
Correct Answer
The change agents are Many roles
required to play
There are many
Your Answer
Many roles
Definitions and
Definitions and
connotations associated connotations associated
with TQM
with TQM
An OD practitioner can Integrate research with Can focus on reducing
theory and practice
the cost of production
and marketing activities
In the follow-up
process, one must,
Use information to
correct negative steps
Use information to
correct negative steps
Multiple Choice Single Answer
Question
The initial interest of the managers for the Organisational
Development efforts is introduced, through, personal
attendance at:Correct Answer T Group laboratory
Your Answer
A Group laboratory
Multiple Choice Multiple Answer
Question
The team building interventions are directed towards
main areas of :Correct Answer Diagnosis , Team and organizational processes , Team
Relationships
Your Answer
Diagnosis , Surgical intervention , Team and
organizational processes
True/False
Question
Many organizations have realized that hiring an OD
consultant to lead a change effort is more complex than
hiring a lawyer.
Correct Answer True
Your Answer
True
Multiple Choice Multiple Answer
Question
Some of the major benefits of the Organizational
Development interventions are :-
Correct Answer Improved job satisfaction , Improved productivity ,
Improved team work
Your Answer
Improved image of the organization , Improved job
satisfaction , Improved productivity
True/False
Question
Organizational transformational activities need not focus
on large scale systematic change which fundamentally
change the nature of organization
Correct Answer False
Your Answer
True
Multiple Choice Multiple Answer
Question
Various types of tactics used by managers to accomplish
their goals, are known as :Correct Answer Use of social networks , Playing it straight , Going around
the formal system
Your Answer
Use of social networks , Playing it straight , Going around
the formal system
Multiple Choice Single Answer
Question
Socio- metric approach in OD intervention focus on :Correct Answer Interrelationship between groups
Your Answer
Interrelationship between groups
Multiple Choice Single Answer
Question
An important aspect of selecting a change agent is :Correct Answer A person who has skills to address human aspects
Your Answer
A person who has skills to address human aspects
Select The Blank
Question
People are ________, and think and act, so there is no
single rule to manage them.
Correct Answer Found to always responsive
Your Answer
Found to be always irresponsible
Multiple Choice Multiple Answer
Question
In Responsibility Charting, some of the useful guidelines
for intervention to be followed are :Correct Answer Assign responsibility to one person , Avoid having too
Your Answer
many people having Approval- Veto function , If one
person has approval- veto involvement on most
decisions, that person could become a bottle neck for
getting things done
Assign responsibility to one person , Avoid having too
many people having Approval- Veto function , If one
person has approval- veto involvement on most
decisions, that person could become a bottle neck for
getting things done
Select The Blank
Question
As with any ________ OD has limitations and problems.
Correct Answer Complex programme
Your Answer
Complex programme
Multiple Choice Multiple Answer
Question
The essence of large scale systems change programme
is :Correct Answer To stage event in front of large number of members of
the organisation , Majority of the participants, understand
the situation , Majority of participants agree on the nature
of actions to be taken and the net desired results to be
achieved
Your Answer
To stage event in front of large number of members of
the organisation , Majority of the participants, understand
the situation , There is large scale expenditure involved
for improvements desired
Multiple Choice Single Answer
Question
The organizational diagnosis means :Correct Answer To identify strengths, weaknesses problem areas, and
find out discrepancies, between vision and desired future
and current situations
Your Answer
Taking advantage of evolving opportunities
Multiple Choice Single Answer
Question
The probability of success of an external or internal
consultant in OD intervention depends on :Correct Answer His/her accurate assessment of his/her own power
Your Answer
True/False
His/her accurate assessment of his/her own power
Question
When the influential individuals are opposed to the
change efforts, the work of the consultant gets
complicated.
Correct Answer True
Your Answer
True
True/False
Question
As a consequence to the OD Seminar, it is useful to
devote time for follow up actions to be taken as part of
the seminar.
Correct Answer True
Your Answer
True
Multiple Choice Multiple Answer
Question
The unfreezing stage of the Changed process, consists
of :Correct Answer Provision of psychological safety , Creation of guilt or
anxiety , Disconfirmation or lack of confirmation
Your Answer
Provision of psychological safety , Improved listening
skills , Creation of guilt or anxiety
True/False
Question
Interventions are participatory efforts to cultural change.
Correct Answer True
Your Answer
False
Multiple Choice Multiple Answer
Question
The major characteristics of teams are:Correct Answer There is clear unity of purpose , The group is self
conscious about it's own operations , The group has set
for it self clear and demanding goals to achieve
Your Answer
There is clear unity of purpose , The members of the
group are all related , The group is self conscious about
it's own operations
Select The Blank
Question
At the heart of OD lies, ________ with an intact work
team.
Correct Answer Team building and intervention
Your Answer
Team building and intervention
Multiple Choice Single Answer
Question
The Role Analysis Technique model is designed to clarify
:Correct Answer Role expectations and obligations of team members to
improve team effectiveness
Your Answer
Ego levels of each individuals
Multiple Choice Single Answer
Question
The primary advantage of Organizational Development is
:Correct Answer It tries to deal with change in a whole organization
Your Answer
It is easy to implement
Select The Blank
Question
One of the major obstacle to ________ is the amount of
dysfunctional energy spent in inappropriate competition.
Correct Answer Effective organisation
Your Answer
Organisational efficiency
Multiple Choice Multiple Answer
Question
The role of OD practitioner and that of consultant is that
of :Correct Answer Facilitator , Catalyst , Problem solver
Your Answer
Collaborator , Facilitator , Catalyst