Multiple Choice Multiple Answer
Question
Some of the major benefits of the OD interventions are :Correct Answer Improved job satisfaction , Improved productivity , Improved team
work
Your Answer
Improved image of the organisation , Improved job satisfaction ,
Improved productivity
Multiple Choice Multiple Answer
Question
Some of the indications of requirement of organisational
development efforts are :Correct Answer Reduced customer satisfaction , Lack of co-operation between
people , Rapidly increasing costs
Your Answer
Reduced customer satisfaction , Lack of co-operation between
people , Increases in the pay home package
Multiple Choice Multiple Answer
Question
Organizational Development interventions to reduce group
conflicts are critical because :Correct Answer It has impact on team functioning , It has impact on organizational
functioning , It has impact on satisfaction levels of the individuals
working in the organization
Your Answer
It has impact on team functioning , It has impact on organizational
functioning , It has impact on satisfaction levels of the individuals
working in the organization
Multiple Choice Multiple Answer
Question
Some of the major benefits of the OD interventions are :Correct Answer Improved job satisfaction , Improved productivity , Improved team
work
Your Answer
Improved image of the organisation , Improved job satisfaction ,
Improved productivity
Multiple Choice Multiple Answer
Question
The objectives of Organizational Development intervention to
resolve the group conflict are :Correct Answer To improve communication and interaction within the groups , To
reduce dysfunctional competition , To increase awareness to
necessity of interdependence of action within the groups
Your Answer
To improve overall productivity and profitability of the company ,
To reduce dysfunctional competition , To improve communication
and interaction within the groups
Multiple Choice Multiple Answer
Question
Most of the Organizational Development activities are based on a
basic model, i.e.:Correct Answer Data based , Problem solving , Scientific method of enquiry
Your Answer
Interviews , Data based , Problem solving
Multiple Choice Multiple Answer
Question
In order to use organizational development as critical management
tool, the managers should :Correct Answer Know what OD is , Use OD as the prescription for managing
change , Know how to use various methods of OD.
Your Answer
Know what OD is , Use OD as the prescription for managing
change , Know how to use various methods of OD.
Multiple Choice Multiple Answer
Question
The total quality management includes:Correct Answer Improved product quality , Improvement in peoples approach ,
Improved process quality
Your Answer
Improved image of the organization , Improved product quality ,
Improvement in peoples approach
Multiple Choice Multiple Answer
Question
Various types of tactics used by managers to accomplish their
goals, are known as :Correct Answer Use of social networks , Playing it straight , Going around the
formal system
Your Answer
Use of social networks , Playing it straight , Going around the
formal system
Multiple Choice Multiple Answer
Question
Some of the changes in the performance due to OD, were seen in
the areas of :Correct Answer Improved quality level of the products , Improved quality level of
the services , Increase in profit levels
Your Answer
Improved quality level of the products , Improved quality level of
the services , Reduction in the manpower in the organisation
Multiple Choice Multiple Answer
Question
Some of the assumptions in the Force Field analysis are :Correct Answer The present state is a quasi-stationary resulting in field of
opposing forces , The desired future state of affair can be
achieved through constant efforts , There are two types of forces
which act on this point at any time
Your Answer
The present state is a quasi-stationary resulting in field of
opposing forces , The assumptions can be forced on the
organization to follow , The desired future state of affair can be
achieved through constant efforts
Multiple Choice Multiple Answer
Question
The total Quality Improvement model's phases include :Correct Answer Planning , Education , Implementation
Your Answer
That there is no serious disagreement amongst the members ,
Planning , Education
Multiple Choice Multiple Answer
Question
The various levels at which the OD Diagnosis could be
undertaken, are :-
Correct Answer Group analysis that examines data on group level , Organization
wide analysis , Individual wise analysis of data
Your Answer
Cursory views being expressed by person in the similar industries
, Group analysis that examines data on group level , Organization
wide analysis
Multiple Choice Multiple Answer
Question
The data collection on organisation is undertaken by the
Consultant, by way of :Correct Answer Interviews , Questionnaires , Personal observations
Your Answer
Interviews , Press briefings , Questionnaires
Multiple Choice Multiple Answer
Question
In order to use organizational development as critical management tool,
the managers should :Correct Answer Know what OD is , Use OD as the prescription for managing change ,
Know how to use various methods of OD.
Your Answer
Know what OD is , Use OD as the prescription for managing change ,
Know how to use various methods of OD.
Multiple Choice Multiple Answer
Question
Some of the important Deming's principles of effective management are :Correct Answer Create consistency of purpose , Always try and adopt a new philosophy ,
Institute leadership
Your Answer
Be basically a rich person , Create consistency of purpose , Institute
leadership
Multiple Choice Multiple Answer
Question
Internal consultants have a distinct advantage over others, in :Correct Answer Knowing organization's culture better than others , Knowing well the scale
of technology being used in the organization , Understanding
organizations' philosophy better than others
Your Answer
Knowing organization's culture better than others , Knowing well the scale
of technology being used in the organization , Understanding
organizations' philosophy better than others
Multiple Choice Multiple Answer
Question
The refreezing stage of the model consists of :Correct Answer Helping the client to integrate the new point of view , Helping total
personality and self concept , Developing significant relationship
Your Answer
Helping total personality and self concept , Developing significant
relationship
Multiple Choice Multiple Answer
Question
Individual power base in the organization may consist of :Correct Answer Knowledge , Support from others , Personality of the individual
Your Answer
Knowledge , Support from others , Personality of the individual
Multiple Choice Multiple Answer
Question
Some of the major benefits of the OD interventions are :-
Correct Answer Improved job satisfaction , Improved productivity , Improved team work
Your Answer
Improved job satisfaction , Improved productivity , Improved team work
Multiple Choice Multiple Answer
Question
The various types and categories of " Power" are :Correct Answer Expert power , Reference power , Information power
Your Answer
Expert power , Reference power , Information power
Multiple Choice Multiple Answer
Question
The data collection on organisation is undertaken by the Consultant, by
way of :Correct Answer Interviews , Questionnaires , Personal observations
Your Answer
Interviews , Questionnaires , Personal observations
Multiple Choice Multiple Answer
Question
If there are disagreement amongst the group, they should resolve by way
of :Correct Answer Disagreements are not suppressed by premature group action , The group
seeks to resolve the disagreements rather than dominate the dissenter ,
The reasons for disagreements are carefully examined
Your Answer
Disagreements are not suppressed by premature group action , The group
seeks to resolve the disagreements rather than dominate the dissenter ,
The reasons for disagreements are carefully examined
Multiple Choice Multiple Answer
Question
During a long seminar on the OD intervention, the general course of action
on the first day would consist of, participants :Correct Answer Analyzing the environmental demands and trends , Becoming aware of
organization's inadequate response to external demands , Identify areas
where company performed well and poorly as well
Your Answer
Meeting each other and knowing details about the competitors , Analyzing
the environmental demands and trends , Becoming aware of
organization's inadequate response to external demands
Multiple Choice Multiple Answer
Question
Some of the major benefits of the OD interventions are :Correct Answer Improved job satisfaction , Improved productivity , Improved team work
Your Answer
Improved job satisfaction , Improved productivity , Improved team work
Multiple Choice Multiple Answer
Question
The total Quality Improvement model's phases include :Correct Answer Planning , Education , Implementation
Your Answer
Planning , Education , Implementation
Multiple Choice Multiple Answer
Question
In the past, some of the OD interventions have benefited supervisors, and
managers in the area of :Correct Answer Improved listening skills , Improvement in ability to handle conflicts ,
Increased ability to accept changes
Your Answer
Improvement in ability to handle conflicts , Increased ability to accept
changes
Multiple Choice Multiple Answer
Question
The organization-wide interventions often require managers to reconsider,
how they can achieve, various issues like :Correct Answer Basic objectives , Conduct of basic functions , Stream line procedures
Your Answer
Basic objectives , Create teams to accomplish them , Stream line
procedures
Multiple Choice Multiple Answer
Question
The essence of large scale systems change programme is :Correct Answer Majority of participants agree on the nature of actions to be taken and the
net desired results to be achieved , To stage event in front of large number
of members of the organisation , Majority of the participants, understand
the situation
Your Answer
To stage event in front of large number of members of the organisation ,
Majority of the participants, understand the situation , Majority of
participants agree on the nature of actions to be taken and the net desired
results to be achieved
Multiple Choice Multiple Answer
Question
The organizational level analysis could include information on :Correct Answer Organizational structure , Existing of major systems in the organization ,
Distribution of resources within the organization
Your Answer
Organizational structure , Existing of major systems in the organization ,
Distribution of resources within the organization
Multiple Choice Multiple Answer
Question
For changing the strategies for more effective use of HR resources, it may
involve :Correct Answer Training employees to cope with changed strategies , Develop new
competencies , Improved performance evaluating practices
Your Answer
Training employees to cope with changed strategies , Develop new
competencies , Improved performance evaluating practices
Multiple Choice Multiple Answer
Question
Organizational Development interventions to reduce group conflicts are
critical because :Correct Answer It has impact on team functioning , It has impact on organizational
functioning , It has impact on satisfaction levels of the individuals working
in the organization
Your Answer
It has impact on team functioning , It has impact on organizational
functioning , It has impact on satisfaction levels of the individuals working
in the organization
Multiple Choice Multiple Answer
Question
Demonstrated competence is the most important source of :-
Correct Answer Power , Acceptability , Ability to gain organizational support
Your Answer
Power , Acceptability , Ability to gain organizational support
Multiple Choice Multiple Answer
Question
The OD consultant can build trust and commitment by way of :Correct Answer By announcing confidentiality of the responses , Bringing openness
amongst the members , By inculcating candour amongst the members and
the consultant
Your Answer
Bringing openness amongst the members , By inculcating candour
amongst the members and the consultant , By announcing confidentiality
of the responses
Multiple Choice Multiple Answer
Question
In the Appreciation and Concerns Exercises, the Facilitator may make
suggestions along with allotment of assignments, such as :Correct Answer Each individual be the judge of what concerns he wants to raise at any
time , Each individual to decide on the effect on relationship due to the
concerns raised , Each person to decide about the contribution he could
make in improving
Your Answer
It is not always necessary to implement the suggestions given by any one ,
Each individual be the judge of what concerns he wants to raise at any
time , Each person to decide about the contribution he could make in
improving
Multiple Choice Multiple Answer
Question
The team building interventions are directed towards main areas of :Correct Answer Diagnosis , Team and organizational processes , Team Relationships
Your Answer
Diagnosis , Team and organizational processes , Team Relationships
Multiple Choice Multiple Answer
Question
Most of the Organizational Development activities are based on a basic
model, i.e.:Correct Answer Data based , Problem solving , Scientific method of enquiry
Your Answer
Interviews , Data based , Scientific method of enquiry
Multiple Choice Multiple Answer
Question
Some of the changes in the performance due to OD, were seen in the
areas of :Correct Answer Improved quality level of the products , Improved quality level of the
services , Increase in profit levels
Your Answer
Improved quality level of the products , Improved quality level of the
services , Increase in profit levels
Multiple Choice Multiple Answer
Question
While planning and implementing OD, certain basic things need to
be considered, these are :-
Correct Answer It should fit into overall game plan , Effective structuring of
activities to promote learning and change , Choosing and
sequencing various activities.
Your Answer
It should fit into overall game plan , It needs to have an
authoritarian management to implement it , Effective structuring of
activities to promote learning and change
Multiple Choice Multiple Answer
Question
Organizational Development interventions to reduce group
conflicts are critical because :Correct Answer It has impact on team functioning , It has impact on organizational
functioning , It has impact on satisfaction levels of the individuals
working in the organization
Your Answer
It a style to do so , It has impact on team functioning , It has
impact on organizational functioning
Multiple Choice Multiple Answer
Question
When the strategies to change the use of HR resources, has to be
done, it may involve :Correct Answer Training employees to cope with changed strategies , Develop
new competencies , Improved performance evaluating practices
Your Answer
Training employees to cope with changed strategies , Develop
new competencies , Improved performance evaluating practices
Multiple Choice Multiple Answer
Question
The OD consultant can build trust and commitment by way of :Correct Answer By announcing confidentiality of the responses , Bringing
openness amongst the members , By inculcating candour
amongst the members and the consultant
Your Answer
By inculcating candour amongst the members and the consultant ,
By announcing confidentiality of the responses , Bringing
openness amongst the members
Multiple Choice Multiple Answer
Question
The objectives of Organizational Development intervention to
resolve the group conflict are :Correct Answer To improve communication and interaction within the groups , To
reduce dysfunctional competition , To increase awareness to
necessity of interdependence of action within the groups
Your Answer
To improve communication and interaction within the groups , To
improve overall productivity and profitability of the company , To
reduce dysfunctional competition
Multiple Choice Multiple Answer
Question
The total quality management includes:Correct Answer Improved product quality , Improvement in peoples approach ,
Improved process quality
Your Answer
Improved image of the organization , Improved product quality ,
Improvement in peoples approach
Multiple Choice Multiple Answer
Question
The team building interventions are directed towards main areas
of :Correct Answer Diagnosis , Team and organizational processes , Team
Relationships
Your Answer
Diagnosis , Surgical intervention , Team and organizational
processes
Multiple Choice Multiple Answer
Question
Some of the major benefits of the Organizational Development
interventions are :Correct Answer Improved job satisfaction , Improved productivity , Improved team
work
Your Answer
Improved image of the organization , Improved job satisfaction ,
Improved productivity
Multiple Choice Multiple Answer
Question
Various types of tactics used by managers to accomplish their
goals, are known as :Correct Answer Use of social networks , Playing it straight , Going around the
formal system
Your Answer
Use of social networks , Playing it straight , Going around the
formal system
Multiple Choice Multiple Answer
Question
In Responsibility Charting, some of the useful guidelines for
intervention to be followed are :Correct Answer Assign responsibility to one person , Avoid having too many
people having Approval- Veto function , If one person has
approval- veto involvement on most decisions, that person could
become a bottle neck for getting things done
Your Answer
Assign responsibility to one person , Avoid having too many
people having Approval- Veto function , If one person has
approval- veto involvement on most decisions, that person could
become a bottle neck for getting things done
Multiple Choice Multiple Answer
Question
The essence of large scale systems change programme is :Correct Answer To stage event in front of large number of members of the
organisation , Majority of the participants, understand the situation
, Majority of participants agree on the nature of actions to be taken
and the net desired results to be achieved
Your Answer
To stage event in front of large number of members of the
organisation , Majority of the participants, understand the situation
, There is large scale expenditure involved for improvements
desired
Multiple Choice Multiple Answer
Question
The unfreezing stage of the Changed process, consists of :Correct Answer Provision of psychological safety , Creation of guilt or anxiety ,
Disconfirmation or lack of confirmation
Your Answer
Provision of psychological safety , Improved listening skills ,
Creation of guilt or anxiety
Multiple Choice Multiple Answer
Question
The major characteristics of teams are:Correct Answer There is clear unity of purpose , The group is self conscious about
it's own operations , The group has set for it self clear and
demanding goals to achieve
Your Answer
There is clear unity of purpose , The members of the group are all
related , The group is self conscious about it's own operations
Multiple Choice Multiple Answer
Question
The role of OD practitioner and that of consultant is that of :Correct Answer Facilitator , Catalyst , Problem solver
Your Answer
Collaborator , Facilitator , Catalyst
Multiple Choice Multiple Answer
Question Which are the main personal stressors stated by Yoga?
Correct Answer State of helplessness , Jealously , Temptations
Your Answer State of helplessness , Jealously , Temptations
Multiple Choice Multiple Answer
Question The results of bank wiring room study done under the Hawthorne
experiments were:
Correct Answer Small group of people emerge as a team , The group is indifferent
towards financial incentives , The group norms are more important for the members
Your Answer Small group of people emerge as a team
Multiple Choice Multiple Answer
Question Mr. Jay sets up a task force to improve communication effectiveness within
his organization. What factors should be considered by the task force to achieve effective
communication?
Correct Answer Assume existence of interpersonal differences , Emphasize description
rather than interpretation or evaluation , Ensure that everyone practices empathy
Your Answer Emphasize description rather than interpretation or evaluation ,
Emphasize evaluation of data rather than description
Multiple Choice Multiple Answer
Question To change organizational culture successfully we need to:
Correct Answer Find the most effective sub-culture and use it as an example , Practice
what we preach , Include employees in the change process
Your Answer Make changes from bottom-up , Include employees in the change
process
Multiple Choice Multiple Answer
Question The four different models of organizational behaviour denote:
Correct Answer The responses of the employees to the various orientations of the
managers , The general behavioural climate prevailing in the manager-employee
relationship , The evolution of the thinking and behaviour of the management and the
managers alike
Your Answer The general behavioural climate prevailing in the manager-employee
relationship , The many roles that employees perform have affect on the behaviours of
each other
Multiple Choice Multiple Answer
Question State the needs as stated by Abraham Maslow in his theory.
Correct Answer Domination , Gratification , Activation
Your Answer Activation , Aggravation
Multiple Choice Multiple Answer
Question The different types of fatigue are
Correct Answer mental , physical , psychological
Your Answer mental , physical
Multiple Choice Multiple Answer
Question State the various functions of communication.
Correct Answer Control , Motivation , Information
Your Answer Motivation , Information
Multiple Choice Multiple Answer
Question The Hawthorne studies are of utmost significance as they form an honest and
concerted attempt to understand:
Correct Answer The human factor , Employee attitudes , The workers social situations
Your Answer The human factor , Employee attitudes
Multiple Choice Multiple Answer
Question Characteristics of entrepreneurial culture are
Correct Answer Taking risks , Dynamism , Creativity
Your Answer Taking risks , Profit orientation
Multiple Choice Multiple Answer
Question Select the organizational stressors which are intrinsic to the job.
Correct Answer Boredom , Time pressures and deadlines , Exorbitant work demands
Your Answer Time pressures and deadlines , Exorbitant work demands
Multiple Choice Multiple Answer
Question The models of Organizational Behaviour are:
Correct Answer Autocratic , Custodial , Supportive
Your Answer Custodial , Democratic , Supportive
Multiple Choice Multiple Answer
Question
Some of the major benefits of the OD interventions are :-
Correct Answer Improved job satisfaction , Improved productivity , Improved team
work
Your Answer Improved job satisfaction , Improved productivity , Improved team
work
Multiple Choice Multiple Answer
Question
Organizational Development interventions to reduce group conflicts
are critical because :Correct Answer It has impact on team functioning , It has impact on organizational
functioning , It has impact on satisfaction levels of the individuals
working in the organization
Your Answer It has impact on team functioning , It has impact on organizational
functioning , It has impact on satisfaction levels of the individuals
working in the organization
Multiple Choice Multiple Answer
Question
The essence of large scale systems change programme is :Correct Answer To stage event in front of large number of members of the organisation
, Majority of the participants, understand the situation , Majority of
participants agree on the nature of actions to be taken and the net
desired results to be achieved
Your Answer To stage event in front of large number of members of the organisation
, Majority of the participants, understand the situation , Majority of
participants agree on the nature of actions to be taken and the net
desired results to be achieved
Multiple Choice Multiple Answer
Question
The organizational level analysis could include information on :Correct Answer Organizational structure , Existing of major systems in the organization
, Distribution of resources within the organization
Your Answer Organizational structure , Existing of major systems in the organization
, Distribution of resources within the organization
Multiple Choice Multiple Answer
Question
During any discussion within the group, it :Correct Answer Continues with any unfructutious discussion also for the sake of group
cohesiveness , Every one in the group participates, as long as it
pertains to the purpose of the group , If the discussion gets off track ,
some one helps it to bring it back on track
Your Answer Every one in the group participates, as long as it pertains to the purpose
of the group , If the discussion gets off track , some one helps it to
bring it back on track
Multiple Choice Multiple Answer
Question
Some of the changes in the performance due to OD, were seen in the
areas of :Correct Answer Improved quality level of the services , Increase in profit levels ,
Improved quality level of the products
Your Answer Improved quality level of the products , Improved quality level of the
services , Increase in profit levels
Multiple Choice Multiple Answer
Question
The data collection on organisation is undertaken by the Consultant, by
way of :Correct Answer Interviews , Questionnaires , Personal observations
Your Answer
Interviews , Questionnaires , Personal observations
Multiple Choice Multiple Answer
Question
In an organisation, when it was perceived that the survival of the
organisation is threatened, and the success of OD was doubted as :Correct Answer There were many layers of hierarchies , The management was
authoritarian , There was inflexible bureaucracy
Your Answer There were many layers of hierarchies , The management was
authoritarian , There was inflexible bureaucracy
Multiple Choice Multiple Answer
Question
Various types of behaviors observed under, responsibility charting are
:Correct Answer Responsibility , Support , Inform
Your Answer
Responsibility , Support , Inform
Multiple Choice Multiple Answer
Question
The total quality management includes:Correct Answer Improved product quality , Improvement in peoples approach ,
Improved process quality
Your Answer Improved product quality , Improvement in peoples approach ,
Improved process quality
Multiple Choice Multiple Answer
Question
When the strategies to change the use of HR resources, has to be done,
it may involve :Correct Answer Training employees to cope with changed strategies , Develop new
competencies , Improved performance evaluating practices
Multiple Choice Multiple Answer
Question
Most of the Organizational Development activities are based on a basic
model, i.e.:Correct Answer Data based , Problem solving , Scientific method of enquiry
Your Answer
Data based , Problem solving , Scientific method of enquiry
Multiple Choice Multiple Answer
Question
The various types and categories of " Power" are :-
Correct Answer Expert power , Reference power , Information power
Your Answer
Information power , Expert power , Reference power
Multiple Choice Multiple Answer
Question
While the group lays down Goals , they should be :Correct Answer Decided in clear and concise terms , The performance goals should be laid
down in concise mile stones , The group should have continuous series of
small wins, along the way to larger goals
Your Answer
Decided in clear and concise terms , The performance goals should be laid
down in concise mile stones , The group should have continuous series of
small wins, along the way to larger goals
Multiple Choice Multiple Answer
Question
The unfreezing stage of the Changed process, consists of :Correct Answer Provision of psychological safety , Creation of guilt or anxiety ,
Disconfirmation or lack of confirmation
Your Answer
Provision of psychological safety , Improved listening skills ,
Disconfirmation or lack of confirmation
Multiple Choice Multiple Answer
Question
Socio- Technical systems projects tend to feature :Correct Answer Formation of autonomous work groups , Grouping of core tasks , Training
of group members in multiple skills
Your Answer
Formation of autonomous work groups , Developing leadership skills ,
Grouping of core tasks , Training of group members in multiple skills
Multiple Choice Multiple Answer
Question
Various types of tactics used by managers to accomplish their goals, are
known as :Correct Answer Use of social networks , Playing it straight , Going around the formal
system
Your Answer
Use of social networks , Playing it straight , Going around the formal
system
Multiple Choice Multiple Answer
Question
Some of the most important qualities of successful change agents are :Correct Answer Interpersonal communication skills , Ability to support others , Power of
empathy
Your Answer
Interpersonal communication skills , Ability to support others , Power of
empathy
Multiple Choice Multiple Answer
Question
Most of the Organizational Development activities are based on a basic
model, i.e.:Correct Answer Data based , Problem solving , Scientific method of enquiry
Your Answer
Interviews , Problem solving , Scientific method of enquiry
Multiple Choice Multiple Answer
Question
If there are disagreement amongst the group, they should resolve by way
of :-
Correct Answer Disagreements are not suppressed by premature group action , The group
seeks to resolve the disagreements rather than dominate the dissenter ,
The reasons for disagreements are carefully examined
Your Answer
Disagreements are not suppressed by premature group action , The group
seeks to resolve the disagreements rather than dominate the dissenter ,
The reasons for disagreements are carefully examined
Multiple Choice Multiple Answer
Question
Some of the indications of requirement of organisational development
efforts are :Correct Answer Reduced customer satisfaction , Lack of co-operation between people ,
Rapidly increasing costs
Your Answer
Reduced customer satisfaction , Lack of co-operation between people ,
Rapidly increasing costs
Multiple Choice Multiple Answer
Question
Organizational Development interventions to reduce group conflicts are
critical because :Correct Answer It has impact on team functioning , It has impact on organizational
functioning , It has impact on satisfaction levels of the individuals working
in the organization
Your Answer
It has impact on team functioning , It has impact on organizational
functioning , It has impact on satisfaction levels of the individuals working
in the organization
Multiple Choice Multiple Answer
Question
While planning and implementing OD, certain basic things need to be
considered, these are :Correct Answer It should fit into overall game plan , Effective structuring of activities to
promote learning and change , Choosing and sequencing various
activities.
Your Answer
It should fit into overall game plan , Effective structuring of activities to
promote learning and change , Choosing and sequencing various
activities.
Multiple Choice Multiple Answer
Question
The essence of large scale systems change programme is :Correct Answer To stage event in front of large number of members of the organisation ,
Majority of the participants, understand the situation , Majority of
participants agree on the nature of actions to be taken and the net desired
results to be achieved
Your Answer
To stage event in front of large number of members of the organisation ,
Majority of the participants, understand the situation , Majority of
participants agree on the nature of actions to be taken and the net desired
results to be achieved
Multiple Choice Multiple Answer
Question
While planning and implementing OD, certain basic things need to
be considered, these are :Correct Answer It should fit into overall game plan , Effective structuring of
activities to promote learning and change , Choosing and
sequencing various activities.
Your Answer
It should fit into overall game plan , It needs to have an
authoritarian management to implement it , Effective structuring of
activities to promote learning and change
Multiple Choice Multiple Answer
Question
Organizational Development interventions to reduce group
conflicts are critical because :Correct Answer It has impact on team functioning , It has impact on organizational
functioning , It has impact on satisfaction levels of the individuals
working in the organization
Your Answer
It a style to do so , It has impact on team functioning , It has
impact on organizational functioning
Multiple Choice Multiple Answer
Question
When the strategies to change the use of HR resources, has to be
done, it may involve :Correct Answer Training employees to cope with changed strategies , Develop
new competencies , Improved performance evaluating practices
Your Answer
Training employees to cope with changed strategies , Develop
new competencies , Improved performance evaluating practices
Multiple Choice Multiple Answer
Question
The OD consultant can build trust and commitment by way of :Correct Answer By announcing confidentiality of the responses , Bringing
openness amongst the members , By inculcating candour
amongst the members and the consultant
Your Answer
By inculcating candour amongst the members and the consultant ,
By announcing confidentiality of the responses , Bringing
openness amongst the members
Multiple Choice Multiple Answer
Question
The objectives of Organizational Development intervention to
resolve the group conflict are :Correct Answer To improve communication and interaction within the groups , To
reduce dysfunctional competition , To increase awareness to
necessity of interdependence of action within the groups
Your Answer
To improve communication and interaction within the groups , To
improve overall productivity and profitability of the company , To
reduce dysfunctional competition
Multiple Choice Multiple Answer
Question
The total quality management includes:Correct Answer Improved product quality , Improvement in peoples approach ,
Improved process quality
Your Answer
Improved image of the organization , Improved product quality ,
Improvement in peoples approach
Multiple Choice Multiple Answer
Question
The team building interventions are directed towards main areas
of :Correct Answer Diagnosis , Team and organizational processes , Team
Relationships
Your Answer
Diagnosis , Surgical intervention , Team and organizational
processes
Multiple Choice Multiple Answer
Question
Some of the major benefits of the Organizational Development
interventions are :Correct Answer Improved job satisfaction , Improved productivity , Improved team
work
Your Answer
Improved image of the organization , Improved job satisfaction ,
Improved productivity
Multiple Choice Multiple Answer
Question
Various types of tactics used by managers to accomplish their
goals, are known as :Correct Answer Use of social networks , Playing it straight , Going around the
formal system
Your Answer
Use of social networks , Playing it straight , Going around the
formal system
Multiple Choice Multiple Answer
Question
In Responsibility Charting, some of the useful guidelines for
intervention to be followed are :Correct Answer Assign responsibility to one person , Avoid having too many
people having Approval- Veto function , If one person has
approval- veto involvement on most decisions, that person could
become a bottle neck for getting things done
Your Answer
Assign responsibility to one person , Avoid having too many
people having Approval- Veto function , If one person has
approval- veto involvement on most decisions, that person could
become a bottle neck for getting things done
Multiple Choice Multiple Answer
Question
The essence of large scale systems change programme is :Correct Answer To stage event in front of large number of members of the
organisation , Majority of the participants, understand the situation
, Majority of participants agree on the nature of actions to be taken
and the net desired results to be achieved
Your Answer
To stage event in front of large number of members of the
organisation , Majority of the participants, understand the situation
, There is large scale expenditure involved for improvements
desired
Multiple Choice Multiple Answer
Question
The unfreezing stage of the Changed process, consists of :Correct Answer Provision of psychological safety , Creation of guilt or anxiety ,
Disconfirmation or lack of confirmation
Your Answer
Provision of psychological safety , Improved listening skills ,
Creation of guilt or anxiety
Multiple Choice Multiple Answer
Question
The major characteristics of teams are:Correct Answer There is clear unity of purpose , The group is self conscious about
it's own operations , The group has set for it self clear and
demanding goals to achieve
Your Answer
There is clear unity of purpose , The members of the group are all
related , The group is self conscious about it's own operations
Multiple Choice Multiple Answer
Question
The role of OD practitioner and that of consultant is that of :Correct Answer Facilitator , Catalyst , Problem solver
Your Answer
Collaborator , Facilitator , Catalyst