LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Multiple Choice Single Answer
Question
OD process is cyclical and ends, when :Correct Answer Desired development result is obtained
Your Answer
Ego levels of each individuals is reduced
Select The Blank
Question
The dysfunctional energy spent in inappropriate
competition ________ ineffective organization.
Correct Answer Results in
Your Answer
Results in
Multiple Choice Single Answer
Question
As a result of OD intervention, the result obtained is a :Correct Answer Win-win situation
Your Answer
Win-win situation
Multiple Choice Single Answer
Question
The Role Negotiation Technique for group intervention
was developed by :Correct Answer Roger Harrison
Your Answer
Bennet and Hailey
Multiple Choice Single Answer
Question
The initial interest of the managers for the Organisational
Development efforts is introduced, through, personal
attendance at:Correct Answer T Group laboratory
Your Answer
T Group laboratory
Select The Blank
Question
Once the ________ is planned, it is implemented.
Correct Answer Intervention
Your Answer
Intervention
True/False
Question
Problem solving teams are formed to clearly investigate
the existing problem.
Correct Answer True
Your Answer
True
Multiple Choice Single Answer
Question
OD can also be called as a process :Correct Answer For teaching people how to solve the problem
Your Answer
For change of people
Multiple Choice Multiple Answer
Question
Some of the major benefits of the OD interventions are :Correct Answer Improved job satisfaction , Improved productivity ,
Improved team work
Your Answer
Improved image of the organisation , Improved job
satisfaction , Improved productivity
Select The Blank
Question
Hiring external consultants for short term may be
________.
Correct Answer More economical
Your Answer
More useful
Multiple Choice Multiple Answer
Question
Some of the indications of requirement of organisational
development efforts are :Correct Answer Reduced customer satisfaction , Lack of co-operation
between people , Rapidly increasing costs
Your Answer
Reduced customer satisfaction , Lack of co-operation
between people , Increases in the pay home package
True/False
Question
OD interventions need not be action oriented.
Correct Answer False
Your Answer
True
Select The Blank
Question
Concern for people refers to ________ concern of others.
Correct Answer Consideration of social and interpersonal
Your Answer
Consideration of social and interpersonal
Select The Blank
Question
OD process is based on ________ which begins with a
known problem.
Correct Answer Action research model
Your Answer
Action oriented model
Multiple Choice Multiple Answer
Question
Organizational Development interventions to reduce
group conflicts are critical because :Correct Answer It has impact on team functioning , It has impact on
organizational functioning , It has impact on satisfaction
levels of the individuals working in the organization
Your Answer
It has impact on team functioning , It has impact on
organizational functioning , It has impact on satisfaction
levels of the individuals working in the organization
Multiple Choice Multiple Answer
Question
Some of the major benefits of the OD interventions are :Correct Answer Improved job satisfaction , Improved productivity ,
Improved team work
Your Answer
Improved image of the organisation , Improved job
satisfaction , Improved productivity
Multiple Choice Single Answer
Question
Quality Circles to be successful, essentially need,
Correct Answer Involvement of the management support
Your Answer
Involvement of the management support
Multiple Choice Multiple Answer
Question
The objectives of Organizational Development
intervention to resolve the group conflict are :Correct Answer To improve communication and interaction within the
groups , To reduce dysfunctional competition , To
increase awareness to necessity of interdependence of
action within the groups
Your Answer
To improve overall productivity and profitability of the
company , To reduce dysfunctional competition , To
improve communication and interaction within the groups
Multiple Choice Multiple Answer
Question
Most of the Organizational Development activities are
based on a basic model, i.e.:Correct Answer Data based , Problem solving , Scientific method of
enquiry
Your Answer
Interviews , Data based , Problem solving
Multiple Choice Multiple Answer
Question
In order to use organizational development as critical
management tool, the managers should :Correct Answer Know what OD is , Use OD as the prescription for
managing change , Know how to use various methods of
OD.
Your Answer
Know what OD is , Use OD as the prescription for
managing change , Know how to use various methods of
OD.
Multiple Choice Single Answer
Question
People in the organisation should be treated as,
Correct Answer Important resource
Your Answer
Important resource
Multiple Choice Multiple Answer
Question
The total quality management includes:Correct Answer Improved product quality , Improvement in peoples
approach , Improved process quality
Your Answer
Improved image of the organization , Improved product
quality , Improvement in peoples approach
Multiple Choice Single Answer
Question
During the course of the Organisational Development
projects, the internal OD specialists should :Correct Answer Become increasingly professionalized and be responsible
for their own development
Your Answer
Represent the management side only
True/False
Question
Organizational development efforts can be time
consuming, expensive and may have delayed pay off
periods.
Correct Answer True
Your Answer
True
Multiple Choice Multiple Answer
Question
Various types of tactics used by managers to accomplish
their goals, are known as :Correct Answer Use of social networks , Playing it straight , Going around
the formal system
Your Answer
Use of social networks , Playing it straight , Going around
the formal system
True/False
Question
Interventions are participatory efforts to cultural change.
Correct Answer True
Your Answer
True
Multiple Choice Multiple Answer
Question
Some of the changes in the performance due to OD,
were seen in the areas of :Correct Answer Improved quality level of the products , Improved quality
level of the services , Increase in profit levels
Your Answer
Improved quality level of the products , Improved quality
level of the services , Reduction in the manpower in the
organisation
True/False
Question
The aspect of reward, deals with the incentives
organization provides to it's employees and how they feel
about it.
Correct Answer True
Your Answer
True
Multiple Choice Single Answer
Question
OD intervention seminars being conducted in the
organizations help to :Correct Answer Improves the awareness of the managers on the steps to
be taken to improve overall efficiency, productivity and
morale of the employees.
Your Answer
Improve the leadership skills of managers at all levels
True/False
Question
Many organizations have realized that hiring an OD
consultant to lead a change effort is more complex than
hiring a lawyer.
Correct Answer True
Your Answer
True
Multiple Choice Single Answer
Question
Although each organization has it's own unique set of
challenges, which has proved to be an effective tool
which promotes increased job satisfaction :Correct Answer Survey feed back tool
Your Answer
Management development tool
Multiple Choice Multiple Answer
Question
Some of the assumptions in the Force Field analysis are
:Correct Answer The present state is a quasi-stationary resulting in field of
opposing forces , The desired future state of affair can be
achieved through constant efforts , There are two types
of forces which act on this point at any time
Your Answer
The present state is a quasi-stationary resulting in field of
opposing forces , The assumptions can be forced on the
organization to follow , The desired future state of affair
can be achieved through constant efforts
Select The Blank
Question
One of the major obstacle to ________ is the amount of
dysfunctional energy spent in inappropriate competition.
Correct Answer Effective organisation
Your Answer
Effective organisation
Match The Following
Question
Correct Answer
Your Answer
OD practitioner should
Learn as much as
possible about the
behavior of power
holders
Learn as much as
possible about the
behavior of power
holders
Cultivating and
nurturing relationship
with key power figures
Will ensure timely
information and a
source of support
Will ensure timely
information and a source
of support
Interview is a process of Two way
Two way communication
communication
During and after the OD The data is collected
intervention
again to determine the
effectiveness of the
intervention
The data is collected
again to determine the
effectiveness of the
intervention
Select The Blank
Question
OD ________ believes that, work teams are the building
blocks of the organization.
Correct Answer Fundamentally
Your Answer
Completely
True/False
Question
From an OD perspective, helping managers to move to
9,9 management style represent critical component of
organizational change process.
Correct Answer True
Your Answer
True
Select The Blank
Question
The relevant communication ________ so it will be
necessary to provide training.
Correct Answer Skills must be acquired
Your Answer
Gaps must be filled
True/False
Question
An OD consultant need not protect the confidentiality of
the information so gathered by him during the course of
the work.
Correct Answer False
Your Answer
False
Multiple Choice Multiple Answer
Question
The total Quality Improvement model's phases include :Correct Answer Planning , Education , Implementation
Your Answer
True/False
That there is no serious disagreement amongst the
members , Planning , Education
Question
Rewards need to be only financials terms.
Correct Answer False
Your Answer
True
Match The Following
Question
Correct Answer
Your Answer
Intervention to be
successful ,
Should have a well
Should have a well
throughout intervention throughout intervention
strategy
strategy
OD intervention
systems are based on
Specified goals of the
client system
Upgrade knowledge,
beliefs and skills
The main aim of
education is to,
Upgrade knowledge,
beliefs and skills
Improve the quality of
life of the people
Each intervention may
have
It's own dynamics
Specified goals of the
client system
Select The Blank
Question
OD is a ________ in an organizational context.
Correct Answer Planned change
Your Answer
Planned change
Select The Blank
Question
In all cases of success the group effort must be
________.
Correct Answer Rewarded
Your Answer
Rewarded
Multiple Choice Single Answer
Question
Cultural intervention concentrates on :Correct Answer Traditions, precedents, and practices which form the
fabric of the organization's culture
Your Answer
Traditions, precedents, and practices which form the
fabric of the organization's culture
Multiple Choice Multiple Answer
Question
The various levels at which the OD Diagnosis could be
undertaken, are :Correct Answer Group analysis that examines data on group level ,
Organization wide analysis , Individual wise analysis of
data
Your Answer
True/False
Question
Cursory views being expressed by person in the similar
industries , Group analysis that examines data on group
level , Organization wide analysis
Systems theory is the second foundation of OD
Correct Answer True
Your Answer
True
Multiple Choice Multiple Answer
Question
The data collection on organisation is undertaken by the
Consultant, by way of :Correct Answer Interviews , Questionnaires , Personal observations
Your Answer
Interviews , Press briefings , Questionnaires