LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Multiple Choice Single Answer
Question
Written communication is a
Correct Answer Non-Direct Communication
Your Answer
Non-Direct Communication
Multiple Choice Single Answer
Question
The most effective way of communication
Correct Answer Written
Your Answer
Visual
Multiple Choice Single Answer
Question
It can be used as legal record which may be used in the court of
law
Correct Answer Written communication
Your Answer
Written communication
Match The Following
Question
Correct Answer
Your Answer
Written Communication
Non- Direct
communication
Non- Direct communication
Business letter
legal evidence
legal evidence
Outward Number
Further reference
Further reference
Inward address
Receivers address
Receivers address
Head Address
Senders Address
Senders Address
Multiple Choice Single Answer
Question
If this stage of stress continues for a long time it may develop
one of the diseases
Correct Answer Exhaustion
Your Answer
Exhaustion
Multiple Choice Single Answer
Question
Strain
Correct Answer When pressure and stress is continuous
Your Answer
When pressure and stress is continuous
Select The Blank
Question
In the ________ stage if the stressor does not go away , the
body cannot repair the damage and must remain alert
Correct Answer Resistance
Your Answer
Resistance
Match The Following
Question
Correct Answer
Your Answer
Stress
Positive and negative
Positive and negative
Strain
Continuous stress
Continuous stress
Conviction
Strong beliefs
Strong beliefs
Fear of risk
Cause of stress
Cause of stress
True/False
Question
Conviction enables a person to face nearly any situation in life
with courage and dignity
Correct Answer True
Your Answer
True
Multiple Choice Single Answer
Question
To build a positive reputation among people , one has to take
care of
Correct Answer Relationships
Your Answer
Relationships
Multiple Choice Single Answer
Question
This results in one person winning and the other losing
Correct Answer Arguments
Your Answer
Arguments
Multiple Choice Multiple Answer
Question
Treat everyone as important and
Correct Answer Do not underestimate them , Understand them
Your Answer
Do not underestimate them , Understand them
Multiple Choice Single Answer
Question
The greatest disadvantage of this method of presentation is that
speaker may forget some points
Correct Answer Memorized presentation
Your Answer
Memorized presentation
Multiple Choice Single Answer
Question
The role of audio visual aids in presentations help in overcoming
Correct Answer Physical barrier
Your Answer
Physical barrier
Multiple Choice Single Answer
Question
Advantage of reading presentation is
Correct Answer Accuracy is maintained
Your Answer
Accuracy is maintained
Select The Blank
Question
Outline of the presentation should be given in the ________ of
the presentation
Correct Answer Beginning
Your Answer
Beginning
Select The Blank
Question
A slide should only carry ________ information
Correct Answer Important
Your Answer
Important
Select The Blank
Question
The ________ body of the presentation should be broken into
short and clear units
Correct Answer Main
Your Answer
Main
Select The Blank
Question
________ are used to convey the key part of the message
Correct Answer Visual aids
Your Answer
Visual aids
Multiple Choice Multiple Answer
Question
Factors important to successful negotiation are
Correct Answer Trust/distrust between the parties , Each part to be
communicated clearly between parties , Goals and interest of the
parties
Your Answer
Trust/distrust between the parties , Each part to be
communicated clearly between parties , Goals and interest of the
parties
True/False
Question
In a Negotiation both the parties have pre-determined goals
Correct Answer True
Your Answer
True
True/False
Question
There is an outcome in every negotiation
Correct Answer False
Your Answer
True
Multiple Choice Single Answer
Question
In India we use which method for writing the date
Correct Answer British
Your Answer
British
Multiple Choice Single Answer
Question
It is normally written below the complimentary close in a letter
Correct Answer Signature
Your Answer
Salutation
Multiple Choice Single Answer
Question
Public relations is maintained by printing
Correct Answer House journals
Your Answer
House journals
Multiple Choice Multiple Answer
Question
Inside address contains
Correct Answer Name,address,tel no of the receiver of the letter , The address
which is put on the envelope
Your Answer
Name,address,tel no of the receiver of the letter ,
Name,address,tel no of the sender of the letter , The address
which is put on the envelope
Multiple Choice Multiple Answer
Question
Memo is
Correct Answer It is an inter office communication , It is a routine type of
communication , They are direct written messages
Your Answer
It is an inter office communication , It is a routine type of
communication , They are direct written messages
Multiple Choice Multiple Answer
Question
Proposal is
Correct Answer A presentation for consideration of something , Appeals or bids
for grants,donations etc
Your Answer
A presentation for consideration of something , Appeals or bids
for grants,donations etc
True/False
Question
Memorandums cannot be structured in email system.
Correct Answer False
Your Answer
False
True/False
Question
Written communication is a two way process.
Correct Answer True
Your Answer
True
Select The Blank
Question
________ means that the future must be seen and
communicated to the team
Correct Answer Vision
Your Answer
Vision
True/False
Question
Manager communicates the vision of the company to his team
mates
Correct Answer True
Your Answer
True
Multiple Choice Multiple Answer
Question
Goals give us a sense of
Correct Answer Purpose , Tangible target
Your Answer
Purpose , Tangible target , Objectives
Multiple Choice Multiple Answer
Question
Areas where we can set goals are
Correct Answer Personal development , Physical development , Professional
accomplishment
Your Answer
Personal development , Physical development , Professional
accomplishment
Select The Blank
Question
The only way to avoid situations like unexpected delay is to
________
Correct Answer Plan
Your Answer
Plan
Multiple Choice Multiple Answer
Question
Personal negative emotions which make it difficult to do our best
are
Correct Answer Jealousy , Anger , Strife
Your Answer
Jealousy , Anger , Strife
Multiple Choice Multiple Answer
Question
The three step plans which will put our priorities into practice are
Correct Answer Evaluate , Eliminate , Estimate
Your Answer
True/False
Evaluate , Eliminate , Estimate
Question
Working away from home makes it easier to focus on our job
Correct Answer True
Your Answer
True
Select The Blank
Question
It is said that Indians are good Planners but bad ________
Correct Answer Executors
Your Answer
Executors
Select The Blank
Question
The ________ context refers to the nature of relationship
between the communication as well as who is present
Correct Answer Social
Your Answer
Physical
Multiple Choice Multiple Answer
Question
The different types of barriers that can come in the way of
effective communication are
Correct Answer Physical , Cultural , Mechanical
Your Answer
Physical , Cultural , Mechanical
Multiple Choice Multiple Answer
Question
Following are the functions of Manager
Correct Answer Planning , Organising , Staffing
Your Answer
Planning , Organising , Instructing
Multiple Choice Multiple Answer
Question
Communication is a process of which type
Correct Answer Ir-reversible , One way , Two way
Your Answer
Ir-reversible , Two way
True/False
Question
Management can function smoothly without Communication
Correct Answer False
Your Answer
False
Multiple Choice Single Answer
Question
If a person taps his feet/foot it would mean
Correct Answer Impatience
Your Answer
Impatience
Select The Blank
Question
________ is the index of heart
Correct Answer Face
Your Answer
Face
True/False
Question
People belonging to different cultures send ot the same type of
body signals
Correct Answer False
Your Answer
True