1.
Success is achieved by men and women of caution.
True
False
2.
A person tends to break another person's trust when
a)
The person is inconsistent
b)
His words and action do not match
c)
He loses credibility
d)
He is insane
.
be adopted
True
False
4.
People who focus their attention on
relationships.
5.
rarely build positive lasting
What type of communication can be used as a legal record which may be used in
the court of law ?
a)
Oral
b)
Visual
c)
Written
d)
Verbal
6.
To complete work , one needs to start
a)
b)
Early
Late
c)
Forget it
d)
.
Midnight
Information is
a)
Gathered
b)
Inferred
c)
Heard
d)
Derived
8.
The
9.
number is essential to make entry in the register.
is the index of heart
10.
1. Two way communication
1. always go hand in hand
2. Feedback message
2. the core part of business
communication which is an action oriented
affair
3. attaching meaning to words and
symbols
3. Oneway communication
4. Effective communication is
dependent on
4. it infoms the receiver
5. the knowledge level of the receiver
6. establishes and builds lasting
relationships
11.
What are technical reports?
a)
It differs from others in its subject matter
b)
It is a type of staff report
c)
It is like the memorandum report
d)
It is a highly specialised form of report
12.
but everything to do with hope
True
False
13.
Guidelines for the use of visual aid
a)
It acts as an obstruction between presenter and audience
b)
Visual aids need not be explained
c)
The speaker should keep on looking at the visual aid
d)
Stick or pointer to be used to draw audience attention
14.
Policies and directives are compiled in policy manuals.
True
False
15.
Stress at times works
a)
As motivator
b)
As demotivator
c)
As positive
d)
As negative
16.
In the
stage if the stressor does not go away , the body cannot
repair the damage and must remain alert
17.
Due to effective
his subordinates
18.
the manager comes to know the hidden ability of
It is required for emerging successful strategy while interpreting results
a)
b)
Vision
Mission
c)
d)
Review
Planning
19.
Our
20.
has the potential to limit us.
A person without vision sees
a)
What is there in future
b)
What is immediate
c)
What is convenient
d)
What happened in the past
21.
WWW is an electronic brochure for an organisation.
True
False
22.
Goals help us to
23.
Verve
a)
24.
Leadership
b)
Analyse
c)
Vision
d)
Positive enthusiasm
While writing memos the writer needs to be concerned about the sensitivity of the
wordings.
True
False
25.
Written communication is a
a)
Direct Communication
b)
Non-Direct Communication
c)
Parallel communication
d)
None of above
27.
Successful people employ a strategy of priorities to manage their time
True
False
28.
of the letter consists of main message.
29.
What is an attitude of Allness ?
a)
Sophisticated role
b)
Snap reactions
c)
Fear
d)
Smeared ink in newspaper
30.
People tend to procrastinate when they feel that the work is
a)
Important
b)
Unimportant
c)
Useless
d)
Most important
30.
These are the print material
a)
Direct mailers
b)
Catalogues
c)
Video conferencing
d)
Folders
31.
Working away from home makes it easier to focus on our job
True
False
32.
It is the limited area on the web managed and paid for by an external advertiser or
company
a)
Macro site
b)
Micro site
c)
Web site
d)
Domain
33.
Guides for the manager to analyse the problem and give response
a)
Confidence
b)
Experience
c)
Common sense
d)
Authority
34.
A head bent low depending upon situation would mean
a)
Modesty
b)
Politeness
c)
Honour
d)
Diffidence
36.
Planning
37.
is doing yesterday's work today
Turning your vision into reality is
a)
Instantaneous
b)
Takes time
c)
Fast
d)
Process
38.
The first steps to becoming a great manager are simply
a)
Positive attitude
b)
Knowledgeable
c)
Common sense
d)
Planner
39.
Barrier for written communication can be
a)
Sound
b)
Physical disturbance
c)
Language
d)
All of above
40.
One of the methods of building positive relationship with others are asking for
a)
Advice
b)
Favour
c)
Time
d)
Hardwork
41.
Communication is a process of which type
a)
Ir-reversible
b)
One way
c)
Two way
d)
Non-continuous
42.
What is salutation?
a)
It contains the outward number and date
b)
It is the body of the letter
c)
Writing the reference
d)
It is a greeting to the receiver
43.
Communication is the art of transmitting
a)
Information
b)
Ideas
c)
Atttitudes
d)
Data
44.
The complimentary close is to say
a)
Hello
b)
Regards
c)
Good bye
d)
Main matter
45.
Which statement applies to a "Message" ?
a)
The decoded communication becomes a message
b)
The reply sent by the communicatee
The message received by the communicatee
c)
The medium to deliver the message
d)
46.
In literal terms, Vision is the ability to see
objects.
Marks : 2
47.
The most effective way of communication
a)
Verbal
b)
Written
c)
Visual
d)
All of above
48.
Time management is
a)
Managing other people's time
b)
Self management
c)
Managing official time
d)
Managing personal time
49.
1. Chronological context
1. Time
2. Psychological noise
2. Snap reactions
3. Hurried interpretations
3. physical disabilities
4. Misunderstanding
4. Un-teachable
5. Unjust assumptions
6. Egotism, hostility
51.
Advancing at the expense of others may hurt you in the long run
True
False
52.
Goals give us a sense of
a)
Purpose
b)
Tangible target
c)
Intangible target
d)
Objectives
53.
These are permanent records for business
a)
Letters
b)
Business letters
c)
Telephonic talks
d)
Options a and c
54.
It is very useful in collecting dues from customers
a)
Reports
b)
House journals
c)
Business letters
d)
55.
Agenda and minutes
This number can be used in further correspondence for ready reference.
a)
Telephone no
b)
Pin code
c)
Outward
d)
Cell no.
56.
It can be used as legal record which may be used in the court of law
a)
Written communication
b)
Verbal communication
c)
Oral communication
d)
Options b and c
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
True/False
Question
Success is achieved by men and women of caution.
Correct Answer False
Your Answer
True
Multiple Choice Multiple Answer
Question
A person tends to break another person's trust when
Correct Answer The person is inconsistent , His words and action do not match ,
He loses credibility
Your Answer
The person is inconsistent , His words and action do not match ,
He loses credibility
True/False
Question
Successful people employ a strategy of priorities to manage their
time
Correct Answer True
Your Answer
True
Select The Blank
Question
________ of the letter consists of main message.
Correct Answer Body
Your Answer
Body
Multiple Choice Multiple Answer
Question
These are the print material
Correct Answer Direct mailers , Catalogues , Folders
Your Answer
Direct mailers , Catalogues , Folders
Multiple Choice Multiple Answer
Question
Guides for the manager to analyse the problem and give
response
Correct Answer Experience , Common sense
Your Answer
Confidence , Experience , Common sense
Multiple Choice Multiple Answer
Question
A head bent low depending upon situation would mean
Correct Answer Modesty , Politeness , Diffidence
Your Answer
Modesty , Politeness , Diffidence
True/False
Question
True / False
Correct Answer True
Your Answer
True
Select The Blank
Question
________ is doing yesterday's work today
Correct Answer Procrastination
Your Answer
Planning
Multiple Choice Single Answer
Question
Turning your vision into reality is
Correct Answer Process
Your Answer
Process
Multiple Choice Single Answer
Question
Barrier for written communication can be
Correct Answer Language
Your Answer
Language
Multiple Choice Multiple Answer
Question
One of the methods of building positive relationship with others
are asking for
Correct Answer Advice , Favour
Your Answer
Advice , Favour , Time
Multiple Choice Multiple Answer
Question
Communication is a process of which type
Correct Answer Ir-reversible , One way , Two way
Your Answer
Ir-reversible , Two way
Multiple Choice Single Answer
Question
What is salutation?
Correct Answer It is a greeting to the receiver
Your Answer
It is a greeting to the receiver
Multiple Choice Multiple Answer
Question
Communication is the art of transmitting
Correct Answer Information , Ideas , Atttitudes
Your Answer
Information , Ideas , Atttitudes
Multiple Choice Single Answer
Question
The complimentary close is to say
Correct Answer Good bye
Your Answer
Good bye
Multiple Choice Single Answer
Question
Which statement applies to a "Message" ?
Correct Answer The reply sent by the communicatee
Your Answer
The message received by the communicatee
Select The Blank
Question
In literal terms, Vision is the ability to see ________ objects.
Correct Answer Physical
Your Answer
Physical
Multiple Choice Single Answer
Question
The most effective way of communication
Correct Answer Written
Your Answer
Written
Multiple Choice Single Answer
Question
Time management is
Correct Answer Self management
Your Answer
Self management
Match The Following
Question
Correct Answer
Your Answer
Inward address
Receivers address
Senders Address
Head Address
Senders Address
Receivers address
Written Communication
Non- Direct
communication
Non- Direct communication
Business letter
legal evidence
legal evidence
Outward Number
Further reference
Further reference
True/False
Question
Advancing at the expense of others may hurt you in the long run
Correct Answer True
Your Answer
True
Multiple Choice Single Answer
Question
This number can be used in further correspondence for ready
reference.
Correct Answer Outward
Your Answer
Outward
Multiple Choice Single Answer
Question
It can be used as legal record which may be used in the court of
law
Correct Answer Written communication
Your Answer
Written communication
True/False
Question
be adopted
Correct Answer True
Your Answer
False
Select The Blank
Question
People who focus their attention on ________ rarely build
positive lasting relationships.
Correct Answer Themselves
Your Answer
Themselves
Multiple Choice Single Answer
Question
What type of communication can be used as a legal record
which may be used in the court of law ?
Correct Answer Written
Your Answer
Written
Multiple Choice Single Answer
Question
To complete work , one needs to start
Correct Answer Early
Your Answer
Early
Select The Blank
Question
The ________ number is essential to make entry in the register.
Correct Answer Outward
Your Answer
Inside
Select The Blank
Question
________ is the index of heart
Correct Answer Face
Your Answer
Face
Match The Following
Question
Correct Answer
Effective communication
is dependent on
the knowledge level of the the knowledge level of the
receiver
receiver
Two way communication
establishes and builds
lasting relationships
establishes and builds
lasting relationships
Feedback message
the core part of business
communication which is
an action oriented affair
it infoms the receiver
Oneway communication
it infoms the receiver
the core part of business
communication which is an
action oriented affair
Your Answer
Multiple Choice Multiple Answer
Question
What are technical reports?
Correct Answer It differs from others in its subject matter , It is like the
memorandum report , It is a highly specialised form of report
Your Answer
It is a type of staff report , It is like the memorandum report , It is
a highly specialised form of report
True/False
Question
but everything to do with hope
Correct Answer True
Your Answer
False
Multiple Choice Single Answer
Question
Guidelines for the use of visual aid
Correct Answer Stick or pointer to be used to draw audience attention
Your Answer
Stick or pointer to be used to draw audience attention
True/False
Question
Policies and directives are compiled in policy manuals.
Correct Answer True
Your Answer
True
Multiple Choice Multiple Answer
Question
Stress at times works
Correct Answer As motivator , As positive
Your Answer
As demotivator , As negative
Select The Blank
Question
In the ________ stage if the stressor does not go away , the
body cannot repair the damage and must remain alert
Correct Answer Resistance
Your Answer
Strain
Select The Blank
Question
Due to effective ________ the manager comes to know the
hidden ability of his subordinates
Correct Answer Communication
Your Answer
Communication
Multiple Choice Single Answer
Question
It is required for emerging successful strategy while interpreting
results
Correct Answer Review
Your Answer
Vision
Select The Blank
Question
Our________ has the potential to limit us.
Correct Answer Past
Your Answer
Time
Multiple Choice Multiple Answer
Question
A person without vision sees
Correct Answer What is immediate , What is convenient
Your Answer
What is immediate , What is convenient
True/False
Question
WWW is an electronic brochure for an organisation.
Correct Answer True
Your Answer
True
Select The Blank
Question
Goals help us to ________
Correct Answer Communicate
Your Answer
Success
Multiple Choice Multiple Answer
Question
Verve
Correct Answer Leadership , Analyse , Vision , Positive enthusiasm
Your Answer
Vision , Positive enthusiasm
True/False
Question
While writing memos the writer needs to be concerned about the
sensitivity of the wordings.
Correct Answer False
Your Answer
True
Multiple Choice Single Answer
Question
Written communication is a
Correct Answer Non-Direct Communication
Your Answer
Non-Direct Communication
Select The Blank
Question
The greater the gesture the louder the ________
Correct Answer Speech
Your Answer
Speech