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Symbiosis_Mumbai_DLP_2004@yahoogroups.com
From:
"Urvi" <urvipatel1402@yahoo.com>
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Date:
Wed, 26 Jan 2005 09:57:13 -0000
Subject:
[Symbiosis_Mumbai_DLP_2004] List of Ques. & Ans. For Business Communications
Hi Friends,
I am sending the Business Communications Assignment to you all and
see to it. Best of Luck for the exams. In the exam they dont say its
a multiple choice single answer or multiple choice muliple answer we
have to select few n see if by clicking twice it means it is multiple
answer otherwise it is single. be carefull when you give or you will
loose one question. best of luck
Urvi Patel
LIST OF ATTEMPTED QUESTIONS AND ANSWERS FOR BUSINESS COMMUNICATION &
EXECUTIVE EFFECTIVENESS
Multiple Choice Single Answer 1
Question
"Defensiveness" means
Correct Answer
Receiver is indifferent to the speaker
Multiple Choice Multiple Answer 2
Question
Ways to deal with procrastination effectively are
Correct Answer
Delegate task to others , Develop
discipline , Determine whether given task is absolutely necessary
Multiple Choice Single Answer 3
Question
The most effective way of communication
Correct Answer
Written
Multiple Choice Multiple Answer 4
Question
Mechanical barriers in communication includes
Correct Answer
Bad telephone connection , Whistling
loudspeakers
Multiple Choice Multiple Answer 5
Question
Stress at times works
Correct Answer
As motivator , As positive
Select The Blank 6
Question
Whereever the need for information is
permanent________ communication should be used.
Correct Answer
Written
True/False 7
Question
same.
Correct Answer
The formality requirement of proposals are always the
False
Multiple Choice Multiple Answer 8
Question
Ways to minimise or avoid interruption are
Correct Answer
Work in blocks of time , Hire a secretary
Match The Following 9
Question
Correct Answer
Misunderstanding
Unjust assumptions
Chronological context
Psychological noise
Time
Egotism, hostility
Hurried interpretations
True/False 10
Question
Correct Answer
True/False 11
Question
communication
Correct Answer
Snap reactions
A goal which is not measurable increases motivation
False
Eye contact is the most important in face to face
True
Multiple Choice Single Answer 12
Question
Two out of three customers are lost by a store
because they are
Correct Answer
Dis-satisfied with the service
True/False 13
Question
Correct Answer
All kinds of stress can be avoided
False
Multiple Choice Single Answer 14
Question
Barrier for written communication is
Correct Answer
Language
Multiple Choice Multiple Answer 15
Question
Communication is the art of transmitting
Correct Answer
Information , Ideas , Atttitudes
Multiple Choice Single Answer 16
Question
We waste our time that we could spend productively
due to
Correct Answer
Negative emotions
Select The Blank 17
Question
Whatever we feel deep within ourselves is immediately
reflected in the ________
Correct Answer
Face
True/False 18
Question
Correct Answer
Goals force us to plan ahead
True
Multiple Choice Single Answer 19
Question
Barrier for written communication can be
Correct Answer
Language
Multiple Choice Single Answer 20
Question
What is said to be the heart of a business letter?
Correct Answer
Body of the letter
Multiple Choice Multiple Answer 21
Question
Various kinds of disease caused from stress
Correct Answer
Heartbeat increase , Slow digestion
Select The Blank 22
Question
________ is vital for manager to take decisions
Correct Answer
Information
Multiple Choice Multiple Answer 23
Question
Some of the strategies to prevent stress from
becoming distress are
Correct Answer
Develop proper perspective , Work in areas of
strength , Avoid ratrace
True/False 24
Question
Correct Answer
Progress reports are formal in nature.
False
Select The Blank 25
Question
Body of a letter is divided into ________ parts.
Correct Answer
3
True/False 26
Question
Correct Answer
but everything to do with hope
True
Multiple Choice Multiple Answer 27
Question
As per Newman and Summer Communication is the
Exchange of
Correct Answer
Facts , Opinion , Emotions
Select The Blank 28
Question
Take care of ________ and the hours will take care of
themselves
Correct Answer
Minutes
Match The Following 29
Question
Correct Answer
Planning
Success
Greatest possession
Time management
Priority
Time
Self management
Listing
Multiple Choice Single Answer 30
Question
Motivation is :
Correct Answer
Encouraging
True/False 31
Question
Communication
Correct Answer
Management can function smoothly without
False
Multiple Choice Single Answer 32
Question
To complete work , one needs to start
Correct Answer
Early
Multiple Choice Multiple Answer
Question
What is staff
Correct Answer
It is a
from others in its organisation
in a fixed plan
33
report?
popular form of report , It differs
of its contents , It arranges content
Multiple Choice Multiple Answer 34
Question
Correct Answer
True/False 35
Question
Correct Answer
Information is
Gathered , Inferred , Heard
Success is achieved by men and women of caution.
False
Multiple Choice Single Answer 36
Question
What is meant by vision?
Correct Answer
It means that the future must be seen and
communicated to the team
Select The Blank 37
Question
In the body of the message________ paragraph attracts
the attention of the reader.
Correct Answer
Opening
Select The Blank 38
Question
The only way to avoid situations like unexpected
delay is to ________
Correct Answer
Plan
Multiple Choice Multiple Answer 39
Question
Elememts of communication process are
Correct Answer
Channel , Decoding , Communicator
Multiple Choice Multiple Answer 40
Question
Multiple Choice Multiple Response
Correct Answer
Focus on others
Select The Blank 41
Question
________ is an example of psychological noise
Correct Answer
Egotism
Select The Blank 42
Question
The manager has access to information and ________
Correct Answer
Material
Select The Blank 43
Question
Goals keep our ________ straight
Correct Answer
Priorities
True/False 44
Question
Correct Answer
Feedback is immediate in busines organisation
True