LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Multiple Choice Multiple Answer
Question
Examples of salutations would be
Correct Answer
Dear sir , Respected Sir
Your Answer
Dear sir , Respected Sir
Multiple Choice Single Answer
Question
What always affects the business decisions
Correct Answer
Information
Your Answer
Information
Multiple Choice Single Answer
Question
Encoded ideas take the shape of
Correct Answer
Message
Your Answer
Message
Multiple Choice Multiple Answer
Question
The different kinds of formal communications are
Correct Answer
Downwarda , Upward , Horizontal
Your Answer
Downwarda , Upward , Horizontal
Multiple Choice Multiple Answer
Question
The different kinds of listening are as follows
Correct Answer
Discriminative listening , Evaluation listening ,
Emphatic listening
Your Answer
Discriminative listening , Evaluation listening ,
Emphatic listening
Multiple Choice Single Answer
Question
This consists of the name and address of the person to whom
the letter is being sent.
Correct Answer
Inside address
Your Answer
Inside address
Multiple Choice Multiple Answer
Question
Normally in real world people are invited in the meeting
Correct Answer
Because of status , Out of courtesy
Your Answer
Because of status , Because of friendship , Out of
courtesy
Multiple Choice Multiple Answer
Question
The organizations procedures should be followed for
Correct Answer
Formal meetings , Informal meetings , Structured
meetings
Your Answer
Formal meetings , Informal meetings
Multiple Choice Multiple Answer
Question
A person without vision sees
Correct Answer
what is immediate , what is convenient
Your Answer
what is immediate , what is convenient
Multiple Choice Single Answer
Question
Goals shift our emphasis from activity to
Correct Answer
Output
Your Answer
Achievement
Multiple Choice Multiple Answer
Question
The first step for setting goals is
Correct Answer
Identify your vision , Develop statement of purpose ,
Evaluate plans
Your Answer
Identify your vision , Develop statement of purpose
True/False
Question
Short term goals helps you to reach the intermediate goals
Correct Answer
True
Your Answer
True
Multiple Choice Single Answer
Question
When ever you have decided to complete work you have to
Correct Answer
Start early
Your Answer
Start early
True/False
Question
Putting off doing unpleasant work until future time is
procrastination
Correct Answer
True
Your Answer
False
True/False
Question
People resist doing their work in the order of its
importance
Correct Answer
True
Your Answer
False
Multiple Choice Single Answer
Question
Rat Race
Correct Answer
Options a and b
Your Answer
An environment where people compete fiercely with one
another
True/False
Question
Sometimes one has to give up what is merely good in order to
do what is best
Correct Answer
True
Your Answer
True
Multiple Choice Multiple Answer
Question
A person tend to break another persons trust when
Correct Answer
The person is inconsistent , When his words and
actions do not match , When he loses credibility
Your Answer
The person is inconsistent , When his words and actions
do not match , When he loses credibility
Multiple Choice Single Answer
Question
Arguments
Correct Answer
Options a and b
Your Answer
Forceful attempt to change another persons point of view
True/False
Question
If you desire to build relationships, care for people whom
you come in contact with
Correct Answer
True
Your Answer
True
Multiple Choice Single Answer
Question
The greatest disadvantage of this method of presentation is
that the speaker may forget some important points.
Correct Answer
Memorized presentations
Your Answer
Memorized presentations
Multiple Choice Multiple Answer
Question
These always boost the morale of the workers
Correct Answer
Discussions , Training , Meeting
Your Answer
Discussions , Training , Meeting
Multiple Choice Multiple Answer
Question
Business communication is
Correct Answer
Interpersonal , Governed by norms and conventions ,
Has certain goals
Your Answer
Interpersonal , Governed by norms and conventions , Has
certain goals
Multiple Choice Multiple Answer
Question
Mechanical barriers in communication would include
Correct Answer
Bad telephone connection , Whistling loudspeakers
Your Answer
Bad telephone connection , Whistling loudspeakers
Multiple Choice Single Answer
Question
Feedback
Correct Answer
The reply sent by communicatee
Your Answer
The reply sent by communicatee
Multiple Choice Single Answer
Question
Social context
Correct Answer
Refers to the way
between communication as well as who
Your Answer
Refers to the way in
between communication as well as who
in which the nature of relationship
is present
which the nature of relationship
is present
True/False
Question
No two persons possess accurately similar frames of mind
Correct Answer
True
Your Answer
True
Match The Following
Question Correct Answer Your Answer
It is the explanation of how one task relates to another under downward
communication. job rationale job rationale
Messages flowing from subordinates to superiors are labeled as upward
communication upward communication
It consists of messages between members of an organization. horizontal
communication horizontal communication
These communication networks can often deliver messages more quickly than
official channels can. Informal communication Informal communication
In this type of grapevine one person seeks out and tells everyone the
information he or she has obtained gossip chain gossip chain
True/False
Question
Poor listening can be altered only through conscious effort
Correct Answer
True
Your Answer
True
Match The Following
Question Correct Answer Your Answer
Customer service technical Support technical Support
Print material catalogues sales letter
House Journals private circulation private circulation
Uninvited proposal sales letter catalogues
Proposal appeal or bids appeal or bids
True/False
Question
All companies use printed memorandum stationary for
processing memorandums
Correct Answer
False
Your Answer
True
Multiple Choice Multiple Answer
Question
Ectomorph would mean
Correct Answer
Thin , Youthful , Tall
Your Answer
Thin , Youthful , Tall
Multiple Choice Single Answer
Question
Facial Expression
Correct Answer
Tone of our voice, wide eyes, raised eyebrows etc
Your Answer
Tone of our voice, wide eyes, raised eyebrows etc
True/False
Question
Pointless meetings take place in obedience to the law of
inertias
Correct Answer
True
Your Answer
True
Multiple Choice Single Answer
Question
Values
Correct Answer
A unifying code of practice which supports and
enhances cooperation
Your Answer
A unifying code of practice which supports and enhances
cooperation
Select The Blank
Question
The ________ should construct the message to be sent in a
________ manner
Correct Answer
communicator
Your Answer
communicator
Correct Answer
meaningful
Your Answer
feedback
Select The Blank
Question
Style refers to a set of ________ of an individual that
gives ________ to the person.
Correct Answer
behaviors
Your Answer
behaviors
Correct Answer
uniqueness
Your Answer
uniqueness
Select The Blank
Question
________ gives one ________ consciousness.
Correct Answer
Power
Your Answer
Power
Correct Answer
status
Your Answer
status
Select The Blank
Question
It is necessary to acquire the ability to sustain direct
________, if you want to be taken ________.
Correct Answer
eye contact
Your Answer
eye contact
Correct Answer
seriously
Your Answer
seriously
Select The Blank
Question
________ communication is necessary and effective where need
for ________ is permanent, or if the topic requires detailed explanation.
Correct Answer
Written
Your Answer
information
Correct Answer
information
Your Answer
Written
Select The Blank
Question
Once the ________ statements are established then you can
try and communicate the ________.
Correct Answer
mission
Your Answer
vision
Correct Answer
vision
Your Answer
mission
Select The Blank
Question
________ is a picture in your minds eye of the way things
could or should be in the days ________
Correct Answer
Vision
Your Answer
Vision
Correct Answer
ahead
Your Answer
ahead
Select The Blank
Question
Working towards the ________ of any ________ involves
setting and achieving a series of goals.
Correct Answer
accomplishment
Your Answer
accomplishment
Correct Answer
vision
Your Answer
vision
Select The Blank
Question
A vision to be ________ must become a ________ for the
decisions and actions of your group.
Correct Answer
worthy
Your Answer
worthy
Correct Answer
principle
Your Answer
principle
Select The Blank
Question
People who focus their attention primarily on ________ when
interacting with others rarely build ________ lasting relationships.
Correct Answer
themselves
Your Answer
themselves
Correct Answer
positive
Your Answer
positive
Select The Blank
Question
People belonging to ________ ________ background send out
different body signals
Correct Answer
cultural
Your Answer
different
Correct Answer
different
Your Answer
cultural
True/False
Question
Horizontal communication is between superiors and
subordinates
Correct Answer
False
Your Answer
False