LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Multiple Choice Multiple Answer
Question
The various occasions of presentations are
Correct Answer
Training session , Conference , Presenation of new business plans
Your Answer
Training session , Conference , Presenation of new business plans
Multiple Choice Multiple Answer
Question
House journals
Correct Answer
It’s a private circulation in the organisation , It contains details regarding achievements of staff , It
contains details about achievement of company's future projects etc
Your Answer
It’s a private circulation in the organisation , It is an inhouse magazine
Multiple Choice Single Answer
Question
One of the most important characteristic of successful manager is that of
Correct Answer
Vision
Your Answer
Communication
Multiple Choice Multiple Answer
Question
Before starting any activity following must be thought in advance
Correct Answer
Objectives , Alternatives , Costs involved
Your Answer
Objectives , Alternatives , Costs involved , Time
Multiple Choice Multiple Answer
Question
Argument means
Correct Answer
Forcing your view point on others , Forceful attempt to change other's point of view
Your Answer
Forcing your view point on others , Forceful attempt to change other's point of view
True/False
Question
Written communication is a direct communication.
Correct Answer
False
Your Answer
False
Multiple Choice Single Answer
Question
Most of what we experience emotionally is a result of the way we
Correct Answer
Think
Your Answer
React
Multiple Choice Multiple Answer
Question
Inside address contains
Correct Answer
Name,address,tel no of the receiver of the letter , The address which is put on the envelope
Your Answer
Name,address,tel no of the receiver of the letter
Multiple Choice Single Answer
Question
Objectives of the letter can be known in one glance by reading the
Correct Answer
Subject
Your Answer
Subject
Multiple Choice Single Answer
Question
This consists of the name and address of the person to whom the letter is being sent.
Correct Answer
Inside address
Your Answer
Inside address
Multiple Choice Multiple Answer
Question
In order to realise new things one should
Correct Answer
Be willing to do new things , Look for ideas , Be observant
Your Answer
Be willing to do new things , Look for ideas , Be observant
Select The Blank
Question
________ of the letter consists of main message.
Correct Answer
Body
Your Answer
Body
Match The Following
Question
Correct Answer
Your Answer
Memorandum
Memo
Memo
Proposals
Invited
Invited
Subject
Objective of letter
Objective of letter
Salutation
greeting
greeting
Post Script
Post Scriptum
Post Scriptum
Select The Blank
Question
Physical movement of arms, legs etc are known as ________
Correct Answer
Gestures
Your Answer
Gestures
True/False
Question
Telesales is generating and qualifying new leads for closure by another sales channel.
Correct Answer
False
Your Answer
False
Match The Following
Question
Correct Answer
Your Answer
Inward address
Receivers address
Receivers address
Head Address
Senders Address
Senders Address
Written Communication
Non- Direct communication
Non- Direct communication
Business letter
legal evidence
legal evidence
Outward Number
Further reference
Further reference
Select The Blank
Question
Many speakers write and learn entire speeches in ________ type of presentation
Correct Answer
Memorize
Your Answer
Memorize
Multiple Choice Single Answer
Question
Printing of house journal responsibility generally lies with the
Correct Answer
Human resource department
Your Answer
Human resource department
Select The Blank
Question
When stress becomes________ it is harmful
Correct Answer
Strain
Your Answer
Strain
True/False
Question
Goals force us to plan ahead
Correct Answer
True
Your Answer
True
Select The Blank
Question
The ________ number is essential to make entry in the register.
Correct Answer
Outward
Your Answer
Outward
True/False
Question
There is no perfect communication free of all barriers
Correct Answer
True
Your Answer
True
Multiple Choice Multiple Answer
Question
The activities included in written communication are
Correct Answer
Business Letters , Reports , Notices
Your Answer
Business Letters , Reports , Notices
Multiple Choice Single Answer
Question
What should go together ?
Correct Answer
Gesture and speech
Your Answer
Gesture and speech
Multiple Choice Multiple Answer
Question
Advertising material is
Correct Answer
Leaflets , Brochures , Pamphlets
Your Answer
Leaflets , Brochures , Pamphlets
Multiple Choice Multiple Answer
Question
In less literal terms Vision is the ability to
Correct Answer
Read between the lines , See opportunity
Your Answer
Read between the lines , See opportunity
Multiple Choice Multiple Answer
Question
These are the print material
Correct Answer
Direct mailers , Catalogues , Folders
Your Answer
Direct mailers , Catalogues , Folders
Select The Blank
Question
Goals help us to ________
Correct Answer
Communicate
Your Answer
Success
Multiple Choice Single Answer
Question
People who do not have dreams of their own will see your vision as
Correct Answer
Impossibility
Your Answer
Impossibility
True/False
Question
By trying to identify potential problems at the onset, it becomes possible to prevent many more in
near future
Correct Answer
True
Your Answer
True
True/False
Question
Working away from home makes it easier to focus on our job
Correct Answer
True
Your Answer
True
Multiple Choice Single Answer
Question
The pattern of busines letter is called
Correct Answer
Layout
Your Answer
Layout
Multiple Choice Single Answer
Question
The most important difference between two competitors dealing with the same product is the way
they treat their
Correct Answer
Employees
Your Answer
Employees
Multiple Choice Single Answer
Question
Successful people realise the value of
Correct Answer
Time Management
Your Answer
Time Management
True/False
Question
In business organisations barriers arise because of is setup
Correct Answer
True
Your Answer
True
Select The Blank
Question
The concept of achieving success begins with ________ mental attitude
Correct Answer
Positive
Your Answer
Positive
Select The Blank
Question
The largest single cost in most businesses is ________.
Correct Answer
People
Your Answer
People
Multiple Choice Single Answer
Question
Man always tries to justify himself that means he is
Correct Answer
Defensive
Your Answer
Defensive
Multiple Choice Multiple Answer
Question
A head drawn too far backwards or stiffly held straight up indicates
Correct Answer
Pride , Haughtiness
Your Answer
Pride , Haughtiness
Multiple Choice Single Answer
Question
Body of the letter consists of
Correct Answer
Main message
Your Answer
Main message
True/False
Question
Advertising materials like leaflets,giveaways,labels are included in house journals.
Correct Answer
False
Your Answer
False
Select The Blank
Question
Whatever we feel deep within ourselves is immediately reflected in the ________
Correct Answer
Face
Your Answer
Face
Multiple Choice Single Answer
Question
Which statement applies to a "Message" ?
Correct Answer
The reply sent by the communicatee
Your Answer
The reply sent by the communicatee
Multiple Choice Multiple Answer
Question
Which kind of attitude lets you see limitless opportunities around you?
Correct Answer
Positive mental attitude , Determination to overcome failure
Your Answer
Positive mental attitude , Determination to overcome failure
Multiple Choice Multiple Answer
Question
This makes communication difficult
Correct Answer
One party talks and the other listens , One party gets angry , One party keeps focus on themselves
Your Answer
One party gets angry , One party keeps focus on themselves
True/False
Question
True / False
Correct Answer
True
Your Answer
True
Select The Blank
Question
________ is doing yesterday's work today
Correct Answer
Procrastination
Your Answer
Procrastination