PART ONE ITEM NO. 11 REPORT OF THE CITY TREASURER TO THE: AUDIT & ACCOUNTS COMMITTEE ON Wednesday, 27th January 2010 TITLE: INTERNAL AUDIT BENCHMARKING RECOMMENDATION: That Members consider the report which provides details of the benchmarking activity undertaken by Internal Audit during 2009. EXECUTIVE SUMMARY: The purpose of this report is to inform Members of the results of the benchmarking exercise undertaken by Internal Audit. BACKGROUND DOCUMENTS: Various reports and working papers. KEY DECISION: NO DETAILS: See report below – Internal Audit Benchmarking KEY COUNCIL POLICIES: N/A EQUALITY IMPACT ASSESSMENT AND IMPLICATIONS: N/A ASSESSMENT OF RISK: Internal Audit projects are managed within the Unit’s risk based audit protocols aimed at giving assurance regarding the management of the City Council’s key business risks. SOURCE OF FUNDING: Existing revenue budget. LEGAL IMPLICATIONS Supplied by N/A FINANCIAL IMPLICATIONS Supplied by N/A OTHER DIRECTORATES CONSULTED: N/A CONTACT OFFICER: Andrew Dalecki WARD(S) TO WHICH REPORT RELATE(S): N/A TEL. NO. 0161 607 6961 Internal Audit – Benchmarking 2008/9 Actuals and Estimates 2009/10 INTRODUCTION Salford Internal Audit (SIA) has participated in the CIPFA Benchmarking exercise for several years. The purpose of engaging in this form of activity is to identify areas where the Council’s Internal Audit service scores favourably against other authorities, those areas where it does not perform as favourably, and identify potential areas for improvements. It should be noted that there are inherent risks in making intra-authority comparisons in that the basis for the compilation of data differs between authorities, such as volume of client base, period of account, and chargeable days, even though CIPFA has produced guidance which authorities should follow in the compilation of data. This has become apparent when participating in Benchmarking Club activities. CIPFA’s view of benchmarking is that it should not be construed as a competitive measure, but should be used to identify areas for improvement amongst like authorities, bearing in mind the basis of data compilation. As part of the data collation exercise, each authority is requested to nominate a maximum of eighteen authorities against which its own data can be measured. Salford Internal Audit chose participating Greater Manchester authorities, and other similar metropolitan and unitary authorities in terms of services provided and demographics of population. The final report for 2008/9 revealed that Salford Internal Audit was compared against eighteen other authorities, as indicated below. Barnsley Bolton Bury Gateshead Halton Oldham Rochdale Rotherham Sefton Solihull St Helens Stockport Sunderland Tameside Trafford Wakefield Warrington Wigan Findings of the Exercise This section provides details of the results from comparing the actual costs of providing an in-house internal audit service, and the actual performance of the service for the year 2008/9 against comparator authorities: 1) 2) 3) 4) 5) 6) The cost per chargeable day for Salford Internal Audit (SIA) staff is 11% under the group average. SIA staff costs excluding superannuation and national Insurance are 6% less than the group average. Only three organisations incurred costs that were less than Salford in this category. The number of chargeable days per auditor for SIA amounted to 9% less than the group average. This was due to Salford’s commitment to the training and development of our human resources, also a higher than average level of sickness absence reduced the number of chargeable days per auditor On average Salford has approximately the same level of annual leave across all of the comparators. In respect of other non-chargeable days, such as administration, recruitment, staff appraisals, Salford incur 8.66% of the available days against a group average of almost 14.47%. In terms of overheads, Salford Internal Audit incurs the second highest cost in terms of transport, due to staff being in receipt of Essential Car User. However, with all other running costs such as, accommodation, IT support and Central establishment charges included, Salford had the third lowest cost and were 49% below the group average. From the survey undertaken, the following matters relate to estimates for the current financial year, 2009/10: 1) 2) 3) 4) 5) 6) 7) The cost per chargeable day is estimated at being 13% less than the group average. The cost per auditor in-house is estimated to be the second lowest in the group, 19.5% less than the group average. The number of chargeable days per auditor has been estimated at 174 days, compared to a group average of 179 days. This is an estimated increase of 10% per auditor. Salford’s estimates for professional training equate to 10.9 days per auditor against a group average of 9.6 days. This is an estimated decrease of 58% per auditor. This has decreased as staff are attaining their professional qualifications. It is estimated that other non-chargeable days will be 10.9% of the available days against a group average of 12.5%. In compiling estimates for sickness, it is best practice to include as much known data as possible, particularly in respect of long-term recuperation from previous periods of absence. This has resulted in 10.2 days per auditor being estimated on average compared to the group estimated average of 6.1 days per auditor. The analysis of estimates in conducting reviews of the Council’s fundamental systems, such as Payroll, Council Tax etc, has shown Salford Internal Audit to estimate the least amount of time in auditing these systems. Not all of the main systems are reviewed annually in that a follow-up review will take place after a main review, which in essence means that a fundamental system is reviewed biennially. Conclusions Overall, the benchmarking exercise has found that Salford’s Internal Audit service compares favourably with its comparator authorities. The following key points are of note: 1) 2) 3) 4) . A cost effective and efficient audit service is provided to the Council. SIA’s approach to auditing fundamental systems is recognised as good practice by the Audit Commission as less input is required to achieve the same level of assurance as approaches taken by our comparators. The amount of training per member of staff is reducing as they attain their professional qualifications. In terms of being able to respond to requests from Directorates for specific pieces of work, including responses to Special Investigations, it has been necessary to create a contingency against which allocations of time can be drawn down and charged appropriately. It is normal practice within internal audit units to allow for a contingency for unforeseen circumstances.