Finance Division Customer and Support Services Directorate Stage 1 Pre Qualification Questionnaire [Expression of Interest] SALFORD CITY COUNCIL IS INVITING TENDERS FOR (Contract Name) Duration xxxxxxxxxxxxxxxxxxxxx If you require assistance in completing the Pre-Qualification Questionnaire, please contact: Name : Position : Tel/Email : Should you require a copy of the Salford City Council’s Standing Orders, these can be obtained by accessing the Councils web site as follows:www.salford.gov.uk/constitution - Council constitution - full document (Part 4 Section 7 – January 2010) Salford City Council Corporate Procurement Pre Qualification Questionnaire Restricted Tender Procedure Instructions: [Please read carefully] 1. Preparation i. Please complete the questionnaire by inserting your answers in the space provided following each question (the table will expand as required), thereby ensuring that all documents are returned in the same format. ii. Please answer the questions as written in the questionnaire and do not include general marketing, promotional material or company policies as responses to any of the questions unless specifically requested to do so as we will only consider and evaluate attached documents where the question expressly asks for them. iii. All requested enclosures and supporting documents should be clearly marked with the sections and questions to which they relate and be submitted at the end of the questionnaire in numeric sequence. iv. Please ensure that all documents requiring signature are signed as requested. v. Please ensure you do not exceed the maximum word count limit for each question as the evaluation panel will only consider answers provided within the word limit i.e. if your answer to a 250 word limit question is 350 words, we will not consider the last 100 words of your submission. vi. All questions asked are intended to elicit sufficient information to determine which tenderers should be selected to provide the requirements of the tender. Therefore it is important that you answer all of the questions as fully as possible, giving supporting examples , within the word limit imposed. Your application will be prejudiced if questions are not answered, or if documents requested are not supplied. The appraisal panel reserves the right to reject as ineligible any incomplete submissions. vii. Existing and previous suppliers to the Council, or any other authority party to this contract, must note that evaluation of this questionnaire will be based upon the information submitted only and any prior contract performance and knowledge of the supplier will not be taken into account. You must complete the documents as if you are unknown to the Council. viii. W here a supplier is not currently registered in the UK, the questions should still be answered, substituting any law, code of practice or appropriate professional, commercial or other register within their domestic jurisdiction. ix. If it is found that any successful supplier has provided information in support of their bid which is later found to be false and/or misleading the Council reserves the right to cancel the contract and claim reimbursement of any additional costs incurred. x. All information supplied by the Council in connection with the tender shall be treated as confidential by tenderers except that such information may be disclosed so far as is necessary for the purpose of obtaining sureties, guarantees and quotations to assist in the preparation and submission of tenders. xi. These documents shall remain the property of the Council and shall be returned with the tender. xii. In the event that you choose not to submit a completed questionnaire and tender, please complete the enclosed ‘Decline to Tender’ form and return to the address highlighted below. xiii. Tenderers are asked to confirm whether any of the conditions relating to their personal situation, listed in the Annex A, Grounds for Exclusion apply to them. Failure at this point may exclude suppliers from the tender process. i. Queries i. It is the responsibility of the tenderer to ensure they understand the requirement of the contract and request clarification where necessary prior to submission of their tender. ii. If you have any queries regarding the requirements please contact: xxxxxxxxxxxxxxxxxxxxxxxxxxxx iii. Any questions or requests for clarification must be received no later than ( 1 week prior to close date) iv. All responses received and any communication from the tenderer will be treated in confidence. v. If the Authority considers any question or request for clarification to be of material significance, both the query and the response will be communicated, in a suitably anonymous form, to all potential suppliers. [contract name] [month / year] Page 2 of 21 Salford City Council Corporate Procurement Pre Qualification Questionnaire Restricted Tender Procedure 3. Submission i. The preferred method for submission of the completed questionnaire and tender is via http://www.thechest.nwce.gov.uk as instructed on the portal. If a hard copy is required then - You should submit, one hard copy and one soft copy of your offer on CD. The completed tender must be submitted in a plain envelope marked (contract name) as per the attached template, Appendix A to reach:The Strategic Director Customer and Support Services, Law and Administration Division, Salford Civic Centre, Chorley Road, Swinton, Salford M27 no later than 2pm on (day / date). Envelopes and other packaging used to return the tender must not bear any mark (including any franked postal mark or courier’s information) that could lead to the identification of the Supplier as this will result in the tender being declared invalid.. ii. Please note that it is the responsibility of the tenderer to ensure that adequate time is allowed to ensure all documents are uploaded to meet the deadline date and time. The portal automatically closes at the required time and there is a fully auditable time tracking function which ensures that no documents uploaded after the time can be accepted. iii. To assist you in any submitting your tender to meet the timelines please find the attached link to a rough upload speed calculator, which can be used as a guide when uploading documents. http://www.dslzoneuk.net/calculator.php Please bear in mind that these figures produced would be an estimate only. 4. Evaluation i. Scores will be allocated, in line with the scoring mechanism stated below based upon the response given within the questionnaire and any supporting information which has been indexed to the relevant section. ii. Each section will be weighted as shown within the questionnaire. iii. Scoring Mechanism: INADEQUATE POOR LESS THAN SATISFACTORY SATISFACTORY GOOD EXCELLENT Irrelevant content / not answered Relevant but lacked any depth of content Relevant but superficial and / or failed to demonstrate depth of understanding required. Relevant and showed some understanding and / or meets base requirements for adequate performance with scope for further development Answered the question and showed depth of understanding and knowledge / full possession of the requirements for effective performance A comprehensive response which demonstrates in-depth knowledge and understanding of the subject, full possession of the requirement, an innovative approach and flexibility for superior performance. 0 1 2 3 4 5 5. General i. All applicants who submit a completed Questionnaire and Tender will be informed as to the outcome of their submission. ii. In the event of a satisfactory tender not being received the Salford City Council reserves the right to consider alternative procurement options. Should the Council find that information given by the tenderer/supplier in their submission is found to be false, any ensuing contract could be cancelled and a claim for consequent costs made. [contract name] [month / year] Page 3 of 21 Salford City Council Corporate Procurement Pre Qualification Questionnaire Restricted Tender Procedure ORGANISATION DETAILS Company Information: Organisation/Trading name: Registered office address Address for correspondence relating to this application: Details of person dealing with this tender: Name: Designation: Telephone number: Fax number: E-mail: Should this tender prove successful, state the name of person to contact on all matters relating to the administration and smooth operation of the contract: [a] Name Designation: [b] Name Designation: Do any of the persons named above; have relatives(s) who are senior employees of Salford City Council, or councillors? (Possible risk) Yes / No If ‘yes’, please provide details below (max 250 words): Do any of the staff employed in your organisation that would be engaged on this contract have relatives(s) who are senior employees of Salford City Council, or councillors? (Possible risk) Yes / No If ‘yes’, please provide details below (max 250 words): Have any of the persons named above, ever been employed by Salford City Council or ever been a councillor of Salford City Council? (Possible risk) Yes / No If ‘yes’, please provide details below (max 250 words): [contract name] [month / year] Page 4 of 21 Salford City Council Corporate Procurement Pre Qualification Questionnaire Restricted Tender Procedure PRIOR TO COMPLETING THE PRE QUALIFICATION QUESTIONNARE, BIDDERS SHOULD EVALUATE AND RESPOND TO THE QUESTION BELOW: Organisations are asked to confirm whether any of the conditions relating to their personal situation, listed in the Annex A, apply to them. Yes / No If ‘yes’, please provide details below (max 250 words): ANNEX A Organisations should note that the Council is obliged to exclude from this tender process any organisation or its directors or any other person who has the powers of representation, decision or control of the organisation if it has been convicted of any of the conditions (h) to (k) below, and that the Council may exclude an organisation which falls within conditions (a) to (g) below. (a) is bankrupt or is being wound up, where his affairs are being administered by the court, where he has entered into an arrangement with creditors, where he has suspended business activities or is in any analogous situation arising from a similar procedure under national laws and regulations; (b) is the subject of proceedings for a declaration of bankruptcy, for an order for compulsory winding up or administration by the court or of an arrangement with creditors or of any other similar proceedings under national laws and regulations; (c) has been convicted by a judgment which has the force of res judicata in accordance with the legal provisions of the country of any offence concerning his professional conduct; (d) has been guilty of grave professional misconduct proven by any means which the contracting authorities can demonstrate; (f) has not fulfilled obligations relating to the payment of taxes in accordance with the legal provisions of the country in which he is established or with those of the country of the contracting authority; (g) is guilty of serious misrepresentation in supplying the information required under this Section or has not supplied such information; (h) has been the subject of a conviction for participation in a criminal organisation, as defined in Article 2(1) of Council Joint Action 98/733/JHA; (i) has been the subject of a conviction for corruption, as defined in Article 3 of the Council Act of 26 May 1972 and Article 3(1) of Council Joint Action 98/742/JHA3 respectively; (j) has been the subject of a conviction for fraud within the meaning of Article 1 of the Convention relating to the protection of the financial interests of the European Communities; (k) has been the subject of a conviction for money laundering, as defined in Article 1 of Council Directive 91/308/EEC of 10 June 1991 on prevention of the use of the financial system for the purpose of money laundering [contract name] [month / year] Page 5 of 21 Salford City Council Corporate Procurement Pre Qualification Questionnaire Restricted Tender Procedure Pre Qualification Questionnaire To enable Salford City Council to fully evaluate your completed questionnaire, please complete the following questions SECTION A. THE ORGANISATION For information only Salford City Council reserves the right in the future to request further information in connection to the response given in this section. 1. Status of Organisation 1.1 Is the applicant: 1.2 a. A sole trader? Yes / No b. A partnership? Yes / No c. A private limited company? Yes / No d. A public limited company? Yes / No e. Other – please specify Yes / No f A Registered Charity? Yes / No g An Industrial and Provident Society? Yes / No h A Charitable Trust? Yes / No i An Unincorporated Organisation/Society? Yes / No j Other – please specify Yes / No Please state the company’s date of registration and number under the Companies Act 1985 (or equivalent registration if a company outside the UK) dd/mm/yy Registration no: 1.3 Is the company a member of a group of companies/a subsidiary of another company as defined by Section 736 (1) of the Companies Act 1985? Yes / No If ‘yes’ state the following details in respect of the Holding Parent company: Name: Registration number: Registered Office Address: 1.4 Would the ultimate holding company be prepared to guarantee your contract performance, as it’s subsidiary 1.5 How long has your company been trading / operating? Yes / No Link to Risks 1.6 & 1.7 1.6 Has your organisation ever suffered a deduction for liquidated and ascertained damages in respect of any contract within the last five years? Flag for risk and If ‘yes’, please provide details below (max 250 words): Please note the Council reserves the right to [contract name] [month / year] Yes / No Page 6 of 21 Salford City Council Corporate Procurement Pre Qualification Questionnaire Restricted Tender Procedure investigate seek further information if necessary 1.7 Has your organisation ever had a contract terminated or not been offered a contract extension due to failure to perform to the terms of contract within the last five years? Flag for risk and investigate If ‘yes’, please provide details below (max 250 words): Please note the Council reserves the right to seek further information if necessary. SECTION B. FINANCE 2. Yes / No Weighting 5% Financial Information Any score given against 2.2, 2.3 &/or 2.4 at this stage will be in principle only and may still be subject to the outcome of a full financial appraisal prior to award. We may seek evidence relating to the questions and use the services of an independent third party to assess your financial standing suitability. 2.1 Applicants may be required to submit audited accounts for their last 3 financial years. Please state your acceptance of this. 2.2 Please state below your overall turnover for the last three financial years: Year 2006 / 2007 £ 2.3 Year 2007 / 2008 £ Yes / No Year 2008 / 2009 £ Please state below your overall turnover in respect of business relevant to the contract for the last three financial years if applicable: Year 2006 / 2007 £ Year 2007 / 2008 £ Year 2008 / 2009 £ 2.4 In the case of a newly formed business who are unable to provide details of annual turnover for the previous 3 financial years, please provide supporting information i.e. Business Plan, to assist in the evaluation process. 2.5 If the applicant is called upon to provide a bond, who will provide a surety (e.g. bank or insurance company)? Name: 2.6 RISK consider with above Enclosed / not enclosed Address: Are there any outstanding claims or litigation against your organisation with regard to systems and/or service delivery? Yes / No If ‘yes’, please provide details below (max 250 words): [contract name] [month / year] Page 7 of 21 Salford City Council Corporate Procurement Pre Qualification Questionnaire Restricted Tender Procedure figures 2.7 Please supply your VAT registration number (if applicable): Not scored 2.8 Please give details of your organisation’s Employers Liability Insurance (£10 million minimum). Please attach your policy document. Insurer Score 5 if all policies in place and doc attached Address of insurer/broker Policy No. Expire Date Limit of indemnity 3 if not high enough value but state will increase. 3. If docs not attached and flag for risk 2.9 Score Ditto Please give details of your organisation’s Public Liability (third party) Insurance (£5 million minimum). Please attach your policy document. Insurer Address of insurer/broker Policy No. Expire Date Limit of indemnity 2.10 Score Ditto Please give details of your Professional Indemnity insurance (£2 million minimum). Please attach your policy document. Insurer Address of insurer/broker Policy No. Expire Date Limit of indemnity 2.11 Score Ditto Please give details of other relevant insurances your organisation holds. Please attach your policy document. Insurer Address of [contract name] [month / year] Page 8 of 21 Salford City Council Corporate Procurement Pre Qualification Questionnaire Restricted Tender Procedure insurer/broker Policy No. Expire Date Limit of indemnity 2.12 If your organisations current insurance policy does not meet the required level, please indicate if you would be willing to increase the level of cover. No score but link to above Yes / No SECTION C. BUSINESS STRUCTURE, CAPABILITY & PAST EXPERIENCE 3.1 Weighting 25% Applicants are required to provide a brief description of the business structure. Applicants must also append a ‘family tree’ to illustrate the structure. Enclosed / not enclosed Please provide details below (max 250 words): 3.2 Change according to contract Delete if necessary Not scored 3.3 Look at scoring mechanism on case by case basis ensuring no discriminat ion. If scoring mech other than 0-5 explain Please state the number of persons employed in relevant services: Full Time Equivalent Management Supervisory Technical Administrators Direct Support Staff Others (please state) eg specialist roles – agency staff, in house trainers etc., Has your organisation undertaken like services on behalf of local government or similar organisations during the past 5 years? YES/N0 Please provide a detailed list of relevant contracts which should ideally be other than Salford City Council contracts. Please complete the table below: [contract name] [month / year] Commissioner / Purchase Type of service Contract period including start and end dates Service user group (if applicable) Page 9 of 21 Salford City Council Corporate Procurement 3.4 Pre Qualification Questionnaire Restricted Tender Procedure The Council will require two references from clients in the Public Sector, other than Salford City Council clients, with whom contracts are currently, or have recently been held. Nominated references for comparable / similar services will score higher marks. References will be taken up from these referees if you are selected to be taken through to the final tender stage. You must therefore ensure that you have the referee’s permission and up to date contact details before completing this document. The authority also reserves the right to choose additional reference sites form the list provided in point 3.3 above. i. Name of organisation: Address: Contact person: Designation: Telephone no: Email address: Nature of contract: Contract period: Contract value: ii. Name of organisation: Address: Contact person: Designation: Telephone no: Email address: Nature of contract: Contract period: Contract value: 4. Quality Assurance [contract name] [month / year] Page 10 of 21 Salford City Council Corporate Procurement Pre Qualification Questionnaire Restricted Tender Procedure Evidence should be supplied of satisfactory processes and procedures to enable the Council to be assured that the services can be delivered to the required standards 4.1 Will score 5 Please indicate whether you organisation is registered under the ISO 9000 Scheme(s) for Quality Assurance or equivalent accreditation appropriate to the services. If ‘yes’ please enclose a copy of certificate. Enclosed / not enclosed Score either 4.1 or 4.2 4.2 Look at IIP or external verificati on (audited system) for score of 5. Please provide details of quality assurance procedures and processes you have implemented that are relevant to this type of activity and any certificates obtained. Please provide details below (max 250 words): SECTION D. ENVIRONMENTAL 5.1 Score 5 if yes and up to date Yes / No Weighting 5% Please indicate if your organisation is registered under ISO 14001 Environmental Management Systems. If ‘yes’ please enclose a copy of the certificate Yes / No Enclosed / not enclosed Score either 5.1 or 5.2 5.2 Have a look at points in CHAS for score 5.3 CHECKLIST FOR ISO 14001 The Council has adopted a positive stance with regard to the protection of the environment and considers environmentally positive approaches to service delivery a part of quality assurance. Has your organisation an environmental policy? Yes / No If ‘yes’ please enclose a copy of your environmental policy. Enclosed / not enclosed What are your arrangements for recycling, waste disposal and any other approach that your company undertakes that has a positive effect on protection of the environment? Please provide details below (max 250 words): [contract name] [month / year] Page 11 of 21 Salford City Council Corporate Procurement Pre Qualification Questionnaire Restricted Tender Procedure SECTION E EQUALITY AND DIVERSITY IS SET BY THE COUNCIL AND WE HAVE EVIDENCE MATRIX TO SUPPORT THIS – PLEASE NOTE 6.1 up to 6.6 QUESTIONS ARE MANDATORY FOR PQQ SECTION E. EQUALITY & DIVERSITY 6.1 Score 6.1 or 6.2 6.2 Weighting 10% Please provide details of your organisations policy that supports the different (up to date) legislation in relation to the six diversity strands (race, religion/belief, age, gender, disability and sexual orientation) and Human Rights. Please provide details below (max 250 words): For non EU based applicants it is permissible to give details of equivalent equal opportunities policies operated by your organisation based on your own national legislation. Please provide detail of your organisations policies that support European Law in relation to the six diversity strands highlighted above? (If relevant) Please provide details below (max 250 words): 6.3 Please give details of how you have adapted as a company to address the six strands (age, disability, gender, sexual orientation, race or religion/belief) and if you have had a problematic situation around one or more of the six strands over the last five years the solution that came out of the experience. Scoring problem atic Please provide details below (max 250 words): 6.4 How do you ensure that all your staff are fully aware of up to date legislation? Please provide details below (max 250 words): Sub Contractors 6.5 How do you ensure your sub contractors (where feasible) fit into the diversity strands? Follow up for risk Please provide details below (max 250 words): 6.6 If currently this is not carried out, how do you envisage addressing this? [contract name] [month / year] Page 12 of 21 Salford City Council Corporate Procurement Follow up for risk Pre Qualification Questionnaire Restricted Tender Procedure Please provide details below (max 250 words): SECTION F. CORPORATE HEALTH & SAFETY LEGISLATION Weighting 5% 7.1 Please indicate if your organisation is currently accredited with the Contractor’s Health and Safety Assessment Scheme.(CHAS) Check on line if up to date full marks. Out of date no score If “yes”, please provide details of your registration and a copy of your valid certificate and move to question 7.6. 7.2 Please provide copies of the following documents. If “no” please answer the following questions a. Score 7.1 or 7.2 to 7.5 7.3 Yes / No An up-to-date copy of your Health and Safety Policy/Statement, signed and dated by your Chairman, Chief Executive, Managing Director or Company Secretary. Enclosed / not enclosed This should have been reviewed and signed off within the last 2 years. Enclosed / not enclosed b. Details of your organisations structure, roles and responsibility with regards to Health and Safety. c. Details of your organisation’s safety arrangements for the type of work covered within this tender document, including:i. Risk assessment procedures Enclosed / not enclosed ii. Examples of relevant methods of safe working Enclosed / not enclosed iii. First aid provision Enclosed / not enclosed iv. Health and Safety monitoring procedures Enclosed / not enclosed v. Procedures in case of emergencies, fire and evacuation Enclosed / not enclosed vi. Procedures for reporting and investigating accidents. How would you notify the relevant enforcement authority where necessary. Enclosed / not enclosed vii Consultation with the workforce Enclosed / not enclosed Please identify the person in your company who is responsible for co-ordinating safety matters: Name: Contact tel/e-mail: [contract name] [month / year] Page 13 of 21 Salford City Council Corporate Procurement 7.4 Pre Qualification Questionnaire Restricted Tender Procedure Who is your organisations’ “Competent Person” for provision of health and safety advice, as required by the Management of Health and Safety at Work Regulations 1992? Name: Contact tel/e-mail: (If this is an external consultant, please provide full details) 7.5 7.6 Specification data and product safety:- In accordance with the requirements of the Control of Substances Hazardous to Health Regulations 1994 (C.O.S.H.H.), product safety data sheets if appropriate to this tender, must be submitted with your completed tender documentation. (if applicable) Enclosed / not enclosed Please provide details of the ways in which you ensure that your workers are aware of general Health and Safety related matters. Would expect to see policy, website etc and updates 7.7 Have you had any prosecutions served on your company by the Health and Safety Executive, Environmental Health, Fire Authority or CQC during the past three years. Yes score 0 No score 5 If yes please provide details including any corrective action Yes with corrective action 2 7.8 Have you had any notices served on your company by the Health and Safety Executive, Environmental Health, Fire Authority or CQC during the past three years. Yes score 0 No score 5 If yes please provide details including any corrective action Yes with corrective action 3 [contract name] [month / year] Page 14 of 21 Salford City Council Corporate Procurement Pre Qualification Questionnaire Restricted Tender Procedure CONTRACT SPECIFIC TO BE LOOKED AT INDIVIDUALLY. MAY BE AS PART OF PQQ OR ITT. Remember in a restricted process we are only looking for Selection criteria at PQQ stage –i.e. Economic & Financial standing and Technical & Professional Ability (backward looking). Anything relevant to how the contract will be performed to meet Salford’s needs is Award Criteria (forward looking) and should be included in the ITT. SOME EXAMPLES SHOWN BELOW – (think about where they should appear) Please ensure the questions asked are open enough to allow you to score the resulting answers and if you are scoring other than 0-5 declare at the beginning of the section. Please try to insert with sub headings in all cases and number accordingly. SECTION G. CONTRACT SPECIFIC 8 Weighting 50% Payment & Discounts (Must be asked either Contract specific or Stage 2) The Council’s standard payment terms are 30 days following date of receipt of invoice. A purchasing card payment system is also in operation which may be utilise in respect of this contract 8.1 Will your organisation offer discounts to the Council for payment in less than 30 days following date of receipt of invoice. 8.2 If yes, please provide the level of discount(s) offered and state the number of days at which point they will be applied No. Days ..................... 8.3 Yes / No Level of Discount ..........................% Please state the level of discount offered to the Council for payment utilising Purchase Cards. ……….% 8.3.1 Do you accept MasterCard purchasing cards? (if no, please go to section 8.3.3) Yes / No 8.3.2 At what level? Level 3 - Full VAT and line item detail breakdown Yes / No Level 2 - Summary VAT info provided Yes / No Level 1 - Standard credit card transaction Yes / No Please go to section 8.3.4 8.3.3 8.3.4 [contract name] [month / year] Would you be willing to get set up to accept MasterCard purchasing cards at level 3 upon successful award of this contract? Yes / No Please state any additional comments or details regarding purchasing cards: Page 15 of 21 Salford City Council Corporate Procurement 8.4 Pre Qualification Questionnaire Restricted Tender Procedure Website, electronic orders and invoices Yes / No 8.4.3 Do you have a website that can be used to place orders? (if no please go to 8.4.6) Can the website be configured to display the Councils’ tendered prices and products? Are you able to provide a ‘punch out’ website? (if no please go to 8.4.6) 8.4.4 Are you able to accept orders from your punch out site by cXML? Yes / No 8.4.5 Are you able to send cXML invoices? Yes / No 8.4.6 Yes / No Do you have images of your products that can be used by the Council to ‘host’ in their own product catalogue? Please state any additional comments or details regarding websites, electronic orders and invoices: 8.4.1 8.4.2 8.4.7 Yes / No Yes / No Management Information (May be Contract specific at PQQ or ITT) Please provide details of the standard management information you would provide which is relevant to the product / service requirement. Provide full details (max 250 words): Please indicate the systems utilised by your company to record the data and product / service reports. Provide full details (max 250 words): A sample copy of a data report must be enclosed with your submission. Enclosed / not enclosed All management information must be provided in a format which is acceptable to the Council on an agreed periodical basis. The format will be predominantly Excel unless otherwise agreed. The information required may be in respect of contract specific Key Performance Indicators (KPI’s), individual sites, usage, related costs and any other applicable information. Yes / No Organisations must confirm commitment to providing management information as described above. ENVIRONMENTAL Make this relevant to the contract Have a look at points in CHAS for score What are your arrangements for recycling, waste disposal and any other approach that your company undertakes that has a positive effect on protection of the environment? Please provide details below (max 250 words): CHECKLI ST FOR [contract name] [month / year] Page 16 of 21 Salford City Council Corporate Procurement Pre Qualification Questionnaire Restricted Tender Procedure ISO 14001 POLICIES AND PROCEDURES CRB Checks Customer Services Complaints procedure Safeguarding policies Please provide details of how your organisation engages in monitoring & management of employees to ensure continued personal development and training. How do you ensure policies / procedures are communicated to agency staff as well as your own QUALITY ACCREDITATION Required accreditation/qualification to undertake the specified requirement CQC /OFSTED CSCI NATIONAL AGENDA Personalisation Promoting independence Dignity [contract name] [month / year] Page 17 of 21 Salford City Council Corporate Procurement Pre Qualification Questionnaire Restricted Tender Procedure BUSINESS CONTINUITY (More likely to be ITT when specification designed) DELIVERY LEAD TIMES (More likely to be ITT when specification designed) ADDITIONAL HEALTH AND SAFETY (May be contract specific PQQ or ITT) Health and safety training see CHAS Maintenance of premises e.g Gas, Electric, PAT, Fire extinguishers within homes etc., see CHAS Risk assessments leading to safe method of work e.g lone working see CHAS TUPE Control of infection Care Planning Nutrition Medication SUB CONTRACTING (May be Stage 2/Quality questionnaire) Do you propose to sub-contract any part of the delivery of this service? Yes / No If “yes” please provide details below of the elements of the services detailed in the background information that you anticipate may be sub-contracted.(max 250 words): How do you ensure your sub contractors maintain the appropriate type and level of insurance cover associated to the work they undertake on you behalf? Provide details below (max 250 words): [contract name] [month / year] Page 18 of 21 Salford City Council Corporate Procurement Pre Qualification Questionnaire Restricted Tender Procedure EQUALITY AND DIVERSITY (MUST E INSERTED IN ITT) 6.7 TO 6.10 ARE MANDATORY FOR STAGE 2 / ITT /OPEN PLUS TWO FURTHER QUESTIONS FROM 6.11 TO 6.20 MUST BE ASKED Compulsory questions 6.7 to 6.10 for Stage 2 / ITT and Open Employees & Customers How do you ensure that employees are treated fairly in the recruitment, training, retention, promotion 6.7 and other employment processes? Please provide details below (max 250 words): 6.8 What changes / alterations have you made to your working practices to accommodate staff and / or customers with disabilities? Please provide details below (max 250 words): 6.9 What are the diversity strands within your local community? How are they represented within your workforce, please give examples of job roles (officer to senior) and make up of staff within the Diversity Strands. Have you identified a shortfall in any particular diversity strand and if so how do you intend to overcome this? Please provide details below (max 250 words): 6.10 Please detail what actions your staff or customers should take if they feel they are being bullied or harassed? Please provide details below (max 250 words): TWO FURTHER QUESTIONS FROM 6.11 TO 6.20 MUST BE ASKED IN STAGE TWO /ITT OR OPEN 6.11 5 if no – assess according to complaint rectificatio n Has your organisation (in the past four years) had any complaints around diversity (race, age, gender, disability, sexual orientation, religion or belief) with customers or staff. Yes / No If yes please provide details below , showing how as a result of this how you have amended any working practices (max 250 words): Staff in the workplace [contract name] [month / year] Page 19 of 21 Salford City Council Corporate Procurement 6.12 Do you have supervision, regular meetings appraisals with staff? Pre Qualification Questionnaire Restricted Tender Procedure Yes / No If no- how do you ensure diversity is embedded into processes with staff? 6.13 How do you respect people from the diversity strands within the workplace; environment, shop floor, locker room etc? Please provide details below (max 250 words): 6.14 How do staff find out about diversity issues within the workplace? Please provide details below (max 250 words): 6.15 If you and/or staff have found out about diversity issues through attending a conference what changes have been made to the business to accommodate the issues? Please provide details below (max 250 words): Agency Staff 6.16 How often do you use agency staff and what is the breakdown of agency staff over the last 12 months? Please provide details below (max 250 words): 6.17 What diversity strands do you currently ask for? Please provide details below (max 250 words): 6.18 What is the shortfall in diversity strands and how will you overcome this? Please provide details below (max 250 words): [contract name] [month / year] Page 20 of 21 Salford City Council Corporate Procurement Pre Qualification Questionnaire Restricted Tender Procedure Sub Contractors 6.19 When you tender for materials/services how do you ensure that a diverse range of suppliers are:_ Aware of opportunities to tender and Able to compete efficiently? Please provide details below (max 250 words): Customers 6.20 How do you ensure that your organisation has the capacity to provide a service to a diverse range of customers? Please provide details below (max 250 words): Declaration I declare that the details submitted in this form, and as part of my application are correct. I can confirm that the following information has been included: Please indicate: The last three years’ company turnover Details of insurance cover Details of quality assurance procedures A copy of the Environmental policy/statement A copy of the health & safety policy/statement, signed and dated Any other procedures, examples and logs requested Brief details of all relevant contracts. The applicant is the organisation, which it is proposed will enter into a formal contract with the Council if awarded the contract. I understand that the information disclosed in this application form will be used in the evaluation process to assess my organisation’s financial stability and competence to conduct the service being tendered by the Council. Signed: Print Name: Position: Date: Note: A director or other senior representative of the organisation must sign this form. [contract name] [month / year] Page 21 of 21