Elected Members’
Residential Training Weekend
28th to 30th January 2005
DELIVERING PERFORMANCE
IMPROVEMENT
Delegate Pack
Elected Members’ Residential Training Weekend
28th to 30th January 2005
The Imperial Hotel, Blackpool
DELIVERING PERFORMANCE IMPROVEMENT
CONTENTS
Page
Number
Introduction
3
Domestic Arrangements
4
Hotel Layout
5
Delegate List
6
Programme
7
Speaker Biographies
10
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Elected Members’ Residential Training Weekend
28th to 30th January 2005
The Imperial Hotel, Blackpool
DELIVERING PERFORMANCE IMPROVEMENT
INTRODUCTION
This residential weekend occurs at an important time in delivering on the cabinet
workplan and our improvement plan in relation to comprehensive performance
assessment.
We have chosen the theme of delivery for the weekend. The programme picks up on
three topical issues related to the theme.
On Friday evening we look at some solutions to members’ development needs. It is
nationally and locally recognised that members have a critical role to deliver
improvements in our communities. To meet these expectations members need to
continue to learn and develop their skills. Recently the I&DeA have published a “skill
framework for elected members” which covers the following aspects:
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Community Leadership
Regulating and Monitoring
Scrutiny and Challenge
Communication
Working in Partnership
Political Understanding
Providing Vision
Managing Performance
Leadership
To support this agenda a National Council Monitoring Programme supported by the
ODPM is being launched. Councillor Kevin Wilson from the I&DeA will explain the
thinking and practicalities of the programme and identify how Salford can get
involved.
Saturday focuses on the members’ role in performance management. A workshop
will look at how developing a “Balanced Scorecard” approach to providing
comprehensive and timely information about performance can help deliver
improvement. Working with Alexander Consulting and Ann Riley from the Audit
Commission, members will have a practical opportunity to explore how a scorecard
works and begin to determine the structure and uses of a scorecard in the council’s
performance management framework.
The Sunday morning session will consider educational attainment in Salford’s
schools at Key Stage 4 and look at how members as school governors can influence
performance.
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Elected Members’ Residential Training Weekend
28th to 30th January 2005
The Imperial Hotel, Blackpool
DELIVERING PERFORMANCE IMPROVEMENT
DOMESTIC ARRANGEMENTS
CHECKING IN ARRANGEMENTS
Delegates can check into their rooms from 2.00p.m. on the day of arrival. On arrival,
you will be met in the reception area by Karen Darlington who will help you to check
in and provide you with a programme of the weekend’s events.
AFTERNOON TEA
Afternoon tea / coffee and cakes will be available from 5.00p.m. on Friday evening
in the Aperitif Bar prior to the welcome session commencing at 6.00p.m.
FORMAL SESSIONS IN THE LOUIS ROOM
The residential training weekend will formally commence at 6.00p.m. in the Louis
Room when Councillor Bill Hinds will welcome delegates. The session will finish at
approximately 7.30p.m. Dinner will be available from 7.30p.m. onwards in the Palm
Court Restaurant (table reservations should be made at the reception desk).
Formal sessions throughout the weekend will take place in the Louis Room at the
following times:
Friday 28th January
Saturday 29th January
Sunday 30th January
6.00p.m. to 7.30p.m.
9.30a.m. to 5.30p.m.
9.30a.m. to 12.00noon
The final session on Sunday will end at approximately 12.00noon and lunch will be
available from 12.30p.m. in the Palm Court Restaurant.
A ground floor layout plan of The Imperial Hotel is shown overleaf.
CHECKING OUT TIME ON SUNDAY
Delegates are requested to check out of their rooms at 12.00noon on Sunday 30 th
January 2005. Luggage can be stored at the reception desk until departure.
Delegates with guests are reminded to ensure that any additional meals taken are
paid for at or before check out.
RETURN TRANSPORT TO CIVIC CENTRE
Transport back to the Civic Centre, Swinton will leave The Imperial Hotel promptly
at 1.30p.m.
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Elected Members’ Residential Training Weekend
28th to 30th January 2005
The Imperial Hotel, Blackpool
DELIVERING PERFORMANCE IMPROVEMENT
THE IMPERIAL HOTEL
Blackpool’s most famous and impressive hotel is situated on the quieter and more
picturesque North Shore and has spectacular sea views. Built in the late 1800’s, this
beautiful Victorian hotel has been restored to its former glory and is full of character.
One of the Imperial’s earliest guests, Charles Dickens, described the hotel as
‘charming’. The hotel has outstanding facilities and a re-assuring quality of service,
including an award winning restaurant and an exclusive health and fitness club, with
a large indoor heated swimming pool and a modern well-equipped gym. Blackpool
offers a wealth of attractions including the famous Tower, the splendid Winter
Gardens and the Golden Mile.
GROUND FLOOR LAYOUT
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Elected Members’ Residential Training Weekend
28th to 30th January 2005
The Imperial Hotel, Blackpool
DELIVERING PERFORMANCE IMPROVEMENT
DELEGATE LIST
MEMBERS
OFFICERS
1.
Geoff Ainsworth
1.
Jill Baker
2.
Eric Burgoyne
2.
Mike Bleese
3.
John Cullen
3.
Karen Darlington
4.
Vincent Devine
4.
David Horsler
5.
Doris Fernandez
5.
Bruce Jassi
6.
Christine Gray
6.
Malcolm Sykes
7.
Bill Hinds
7.
Alan Westwood
8.
Christine Hudson
8.
Anne Williams
9.
James Hulmes
9.
John Willis
10.
Ann-Marie Humphreys
11.
David Jolley
VISITORS
12.
Roger Jones
1.
Stuart Bestwick
13.
Jim King
2.
Ann Marie Riley
14.
David Lancaster
3.
Ian Smart
15.
Bernard Lea
4.
Kevin Wilson
16.
Maureen Lea
5.
John Stephens
17.
Roger Lightup
6.
Allison Lobley
18.
John Merry
7.
Neil Watts
19.
Barbara Miller
20.
John Mullen
21.
Bernard Murphy
22.
Jane Murphy
23.
Norman Owen
24.
Tim Perkins
25.
Andrew Salmon
26.
Eddie Sheehy
27.
Alice Smyth
28.
John Warmisham
29.
Keith Mann
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Elected Members’ Residential Training Weekend
28th to 30th January 2005
The Imperial Hotel, Blackpool
DELIVERING PERFORMANCE IMPROVEMENT
PROGRAMME
Friday 28th January 2005
3.00p.m.
Coach departs Civic Centre, Swinton
4.30p.m.
Arrival at The Imperial Hotel and
Checking In Arrangements
5.00p.m.
Onwards
Afternoon Tea / Coffee and Cakes
Aperitif Bar
6.00p.m.
Introduction and Welcome to the Weekend
Louis Room
Bill Hinds
Lead Member for Customer Services and Finance
6.15p.m.
The Councillor Mentoring Programme
- a modern way of training and development
Louis Room
This session will be introduced by a speaker from
the National Councillor Mentoring Programme.
Members will have the opportunity to clarify how
mentoring could support their development.
This will be illuminated by examples of how
some Salford members are using the process.
7.30p.m.
Close of Session
7.30p.m.
Onwards
Dinner
Palm Court
Restaurant
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Elected Members’ Residential Training Weekend
28th to 30th January 2005
The Imperial Hotel, Blackpool
DELIVERING PERFORMANCE IMPROVEMENT
PROGRAMME
Saturday 29th January 2005
8.00a.m.
Onwards
Breakfast
Palm Court
Restaurant
9.30a.m.
Delivering Performance Improvement
- using the ‘Balanced Scorecard’ for success
Louis Room
Welcome and Introduction
John Merry
Leader of the Council
Ann Marie Riley
Audit Commission
Workshop led by Ian Smart and Stuart Bestwick
Alexander Consulting
Members will be facilitated to understand the ‘Balanced
Scorecard’ and its application to local government. The workshop
will then support developing a strategic level scorecard and
examining how it can be implemented to deliver change.
10.45a.m.
Tea / Coffee Break
Aperitif Bar
11:00a.m.
Delivering Performance Improvement
Louis Room
- using the ‘Balanced Scorecard’ for success cont.
12.30p.m.
Hot / Cold Buffet Lunch
Palm Court
Restaurant
During the lunch break Members will have the opportunity to look at a
presentation of the new Performance Management Framework software being
introduced into the Council and supported by the Office of the Deputy Prime
Minister. The Framework will dovetail with the development of the ‘Balanced
Scorecard’.
Ascot Room
This will be demonstrated by Allison Lobley and Neil Watts.
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1.30p.m.
Delivering Performance Improvement
Louis Room
- using the ‘Balanced Scorecard’ for success cont.
3.00p.m.
Tea / Coffee Break
3:30p.m
Delivering Performance Improvement
Louis Room
- using the ‘Balanced Scorecard’ for success cont.
5.30p.m.
Close of Session
6.00p.m.
Onwards
Dinner
Palm Court
Restaurant
9.30p.m.
Quiz
Louis Room
Aperitif Bar
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Elected Members’ Residential Training Weekend
28th to 30th January 2005
The Imperial Hotel, Blackpool
DELIVERING PERFORMANCE IMPROVEMENT
PROGRAMME
Sunday 30th January 2005
8.00a.m.
Onwards
Breakfast
Palm Court
Restaurant
9.30a.m.
Educational Attainment
- the role of the LEA and Governors
Louis Room
A presentation and discussion on this critical issue
Led by Keith Mann, Lead Member for Education Services and
John Stephens, Deputy Director of Education & Leisure
The session will provide a comprehensive picture of attainment at
Key Stage 4 in Salford Secondary Schools and explore with
Members the role of school governors in raising attainment.
11.00a.m.
Tea / Coffee Break
Aperitif Bar
11.15a.m.
An Interactive Programme Review
Bill Hinds and Vincent Devine
Louis Room
12.00noon
Close of Session and Check Out Arrangements
12.30p.m.
Hot / Cold Buffet Lunch
1.30p.m.
Coach departs The Imperial Hotel for Civic Centre
Palm Court
Restaurant
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Elected Members’ Residential Training Weekend
28th to 30th January 2005
The Imperial Hotel, Blackpool
DELIVERING PERFORMANCE IMPROVEMENT
SPEAKER BIOGRAPHIES
Kevin Wilson
I&DeA Accredited Lead Member
Political Affiliation - Labour

Ex-Leader Milton Keynes Council
Experience (Political):

Chair LGA Urban Commission

Lead Member Regeneration and Local Authority

Board Member SEEDA

Member LGA Social Affairs and Health Excellence

Chair LGA Social Services Workforce Task Group

Chair Woughton Parish Council

Leader of Council

Deputy Opposition Leader

Chair Housing Committee

Chair Policy and Resources Committee

Chair MK Labour Resource Centre
Experience in:

External Leadership

Education
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Information Technology

Housing

Transport

Youth

Environmental Services

Social Services

Benefits Administration

Regeneration

Organisational Change

Finance and Asset Strategies

Corporate Relations and Access
Professional Qualifications:

Certificate of Education
Other:

Teacher for 21 years

School Governor over 20 years including periods as Chair

Trainer for the LGIU at a number of authorities including Nottinghamshire,
Staffordshire and Allerdale
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Ann Marie Riley
Specialist, Audit Commission
Prior to joining the Audit Commission three years ago, Ann held a position of acting
Assistant Director, Strategy and Commissioning for a large Metropolitan Social
Services department.
Ann has had a 20 year plus career in consultancy and management positions in local
government.
Specialist skills/expertise: complex change management, organisational
development, strategic partnership building
In the Audit Commission, Ann’s current major portfolio areas include:


Regional lead for procurement
Delivery of major management development programme (capacity building)
for senior managers in a North West Metropolitan authority
Creator of and team leader for a cross-cutting change management project to
improve whole system services for Older People across 14 health and local
government bodies in Greater Manchester
Stuart Bestwick
Director Management Consultant
Alexander Consulting
Director Management Consultant with Alexander Consulting since 1997.
Experience in working with a number of local authorities and other public service
organisations including United Utilities and the Ordnance Survey.
Earlier worked as a Personnel Manager and Project Manager in the private sector.
A Business Studies Graduate of Manchester Metropolitan University.
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