Law and Administration Corporate Services Salford Civic Centre Chorley Road, Swinton, Salford, M27 5DA. DX 712100 Exchange Swinton 2 Mrs. P.A. Thomas Local Government Ombudsman DX 65201 YORK 5 Phone Fax Email Web (0161) 793 3000 (0161) 728 1902 alan.eastwood@salford.gov.uk www.salford.gov.uk My Ref Your Ref ARE/JMC ANNUAL LETTER /PAT2/jlr 6th August, 2005. SUBJECT ANNUAL LETTER 2003/2004 Dear Mrs. Thomas, I refer to your letter dated 22nd June, 2004, which the Chief Executive has requested that I reply to on his behalf. I confirm that the City Council welcomes the Annual Letter and cannot identify any further information, which would be useful to us. The Council considers that the Letter meets the objectives set out in the bullet points in the second paragraph of the letter. In respect of training, the Council considers it is an important part of the Ombudsman’s role to increase the amount of training currently on offer. However, as you are aware, this Council has been waiting for some time, following the adverse report referred to in the Letter, for training on complaint investigations. I wonder whether sufficient resources are available to meet a greater demand for training within your office. The Chief Executive looks forward to meeting you later in the year. Yours sincerely, ALAN R. EASTWOOD, SOLICITOR HEAD OF LAW AND ADMINISTRATION