REPORT TO CABINET
23RD JANUARY, 2001
8 MONTH MONITORING OF KEY BEST VALUE PERFORMANCE INDICATORS

Of the Best Value Performance Indicators (BVPIs) set by the Government, each
Directorate, in consultation with their respective Lead Member, has identified key
indicators which are intended to reflect performance.

Achievement against the key BVPIs is reported to the respective Scrutiny Committee
and to Cabinet 3 times per year (May / June, September and January).

This report details performance on the key BVPIs for each of the Directorates for the first
8 months of 2000/01.

Due to resource difficulties, the Community and Social Services Directorate have been
unable to report on their performance against the key BVPIs.
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17 January 2001
PERSONNEL SERVICES
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17 January 2001
COMMENTS ON BVPIs

In addition to those indicators detailed on the following pages, the Directorate is lead for
reporting on the level achieved of the Commission for Racial Equality’s Standard for
Service Delivery.

In this respect the position is that corporately all Directorates have achieved Level 1 of
the Standard. An Audit will be undertaken by March 2001 to establish progress made
towards achievement of Level 2. (Members will recall that all Directorates have included
the achievement of Level 2 within their Service Plans for completion by March 2001).

The City Council’s eventual target is to achieve Levels 3, 4 and 5 by 2006.

That the indicator dealing with women in Senior Management posts is likely to change
for 2001/02 following Audit Commission clarification.

That the indicator for average working days lost to sickness absence shows a continued
improvement over the full year figure for 1999/2000.

That 1999/2000 information on the composition of the workforce has been used for the
current position pending more accurate information being available after implementation
of the SAP system has been completed (i.e. after April 2001).
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17 January 2001
The Percentage of Senior Management Posts Filled by Women
60
50
50
Percentage
40
27.78
30
28
25.92
18.18
20
10
0
0
0
0
0
1994/95 1995/96 1996/97 1997/98 1998/99 1999/00
Salford Salford 5 2000/01
2000/01
Year
(First
Target
Target Quarter)
Comments: Since the target was drawn up a number of Senior
Management Post's previously held by women have been vacated. This
indicator is subject to clarification by the Audit Commission which may
require an adjustment to the shorter term target.
The number of working days lost due to sickness absence
16
14.33
14
13.55 13.38 13.75 13.59 13.55
13.61
12.74
12.54
Percentage
12
11.4
10.84
9.6
10
8
6
4
2
0
1994/95
1995/96
1996/97
1997/98
1998/99
1999/00
Comments: The next full report scheduled for this issue is for the March
meeting of the committee
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17 January 2001
2000/01
(First
Quarter)
Top
Quartile Met
Authorities
Average
Mets
1998/99
Salford
2000/01
Target
Salford 5
Year
Target
2000/01
(First Half
Apr - Sep
2000)
Employees from Ethnic Minorities as % of Total Workforce
2.5
2.2
Percentage
2
1.5
1.39
1.42
1.41
1.5
1.41
1.14
1.1
1.1
1
0.5
0
1994/95 1995/96 1996/97 1997/98 1998/99 1999/00
Comments: As part of the implementation of the SAP computer system,
the reliability of this information is being improved. However, the
transfer from old to new system will not be completed until April 2001.
Consequently, the last available figures have been used.
Salford Salford 2000/01
2000/01 5 Year
Target Target
Employees Declaring DDA Status as % of Total Workforce
4.5
4
4
3.5
Percentage
3
2.5
2.5
2.33
2
2
1.66
1.67
1.67
1.5
1
0.5
0
0
0
1994/95 1995/96 1996/97 1997/98 1998/99 1999/00
Comments: As part of the implementation of the SAP computer system,
the reliability of this information is being improved. However, the
transfer from old to new system will not be completed until April 2001.
Consequently, the last available figures have been used.
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17 January 2001
Salford Salford 2000/01
2000/01 5 Year
Target Target
CORPORATE SERVICES
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17 January 2001
Percentage turnout for elections
30
25.09
25
Percentage
21.85
21.04
19.39
20
15
10
5
0
Salford
96/97
Salford
97/98
Salford
98/99
Ranking against all GM Councils
Ranking against family authorities
Range for all Met Councils
Quartile level for Salford Mets
All Authorities
Salford
99/00
AverageMets 98/99
N/A
N/A
N/A
N/A
N/A
Higher
Average
Families
98/99
Top
Salford
Quartile - 00/01 (first
Met
8 months)
Authorities
98/99
This figure remains unchanged as there was no election between August and
November 2000. The electoral matters working party has been working hard to adopt
initiatives to improve electoral turnout e.g. the early communications initiative, aimed
at double checking the accuracy of the register and encouraging the use of postal
votes where appropriate. The working party will continue to try new initiatives where
funding is available.
Percentage of Council Tax which the Council has collected during the year
120
Percentage
100
91.07
93.7
94.5
94.35
95.3
94.2
96.3
71.96
80
60
40
20
0
Salford
96/97
Salford
97/98
Ranking against all GM Councils
Ranking against family authorities
Range for all Met Councils
Quartile level for Salford Mets
All Authorities
Salford
98/99
Salford
99/00
9th out of 10
11th out of 21
88.7%-98.2%
3rd
4th
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17 January 2001
Average- Average
Mets 98/99 Families
98/99
Top
Quartile Met
Authorities
98/99
Salford
00/01 (first
8 months)
During the current financial year there has been no fundamental change in the approach taken when
seeking payment of council tax. Prompt issue of bills together with regular issue of recovery notices has
ensured that collections remain reasonably good. For the reasons stated in the commentary on Council
Tax & Benefit claim processing (which follow), there has been some effect on service delivery. With the
introduction of the Call Centre from 1st October, 2000, it is expected that this situation will begin to
improve through the increased level of contact. Such service improvements will ensure that the customer
has the greater ability to discuss payment matters with ourselves.
Higher performance preferable
Percentage of new claims for Council Tax Benefit dealt with within 14 days
100
92
89
90
78
78
Salford 97/98
Salford 98/99
80
82
80
81.86
Percentage
70
60
50
40
30
20
10
0
0
Salford 96/97
Ranking against all GM Councils
Ranking against family authorities
Range for all Met Councils
Quartile level for Salford Mets
All Authorities
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17 January 2001
Salford 99/00
9th out of 10
Joint 13th out of 21
57%-99%
2nd
3rd
Higher
Average-Mets
Average
Top Quartile - Salford 00/01
98/99
Families 98/99 Met Authorities (first 8 months)
98/99
During 2000/01 benefit processing performance, although remaining around top
quartile levels, does show a slight decline on last year's performance. It is anticipated
however as a result of the implementation of the Revenues and Benefits Call Centre
during October, 2000, that this position will quickly stabilise and steady improvements
can begin to be made.
Percentage of successful claims for rent allowance paid within 14 days, or direct to landl
100
95
92
89
90
84
81
80
70
Percentage
60
50
40
30
20
10
0
0
Salford 96/97
Salford 97/98
Salford 98/99
Salford 99/00
Ranking against all GM Councils
Ranking against family authorities
Range for all Met Councils
Quartile level for Salford Mets
All Authorities
Comments: As per previous indicator
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17 January 2001
Average-Mets 98/99
9th out of 10
Joint 13th out of 21
57%-99%
2nd
3rd
Average Families
98/99
Top Q
Auth
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17 January 2001
EDUCATION AND LEISURE SERVICES
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17 January 2001
BVPI43a: Percentage of statements of special educational need prepared within 18 weeks excluding those affected by
'expectations to the rule' under the SEN code of practice
120
95.5
100
Percentage
86.7
86
90
95
80
58
60
62.7
40
15
20
3.8
0
1995/96 1996/97 1997/98 1998/99 1999/00
Met
Family Met top
Average Average quartile
98/99
98/99
98/99
Salford 5 Salford
Year
current
Target position
BVPI37: Average GCSE points score of pupils in schools maintained by the authority
38
40
35
30
31.6
32.5
32
29.1 28.8
26.9
25
20
15
10
5
0
1995/96
1996/97 1997/98 1998/99 1999/00
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17 January 2001
Met
Family
Average Average
98/99
98/99
Met top
quartile
98/99
Salford 5 Salford
Year
current
Target position
BVPI38: Proportion of pupils in maintained schools achieving five or more GCSEs at grades A* - C or equivalent
60
50
50
40
Percentage
40
30
34.5 34.8
28.6
30.7 31.3
36
36.1
33.8
20
10
0
1995/96
1996/97 1997/98 1998/99 1999/00
Met
Family
Average Average
98/99
98/99
Met top
quartile
98/99
Salford 5 Salford
Year
current
Target position
BVPI39: Proportion of pupils in maintained schools achieving one or more GCSEs at grades A* - G or equivalent
120
100
85.6
89.4 89.8
100
93.8 95.6
96.8
Percentage
80
60
40
20
0
1995/96 1996/97 1997/98 1998/99 1999/00
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17 January 2001
Met
Family Met top
Average Average quartile
98/99
98/99
98/99
Salford 5 Salford
Year
current
Target position
BVPI40: Proportion of pupils in maintained schools achieving level 4 or above in the Key stage 2 Mathematics test
90
78
80
72
70
70
63
59
Percentage
60
50
52
43
40
30
20
10
0
1995/96 1996/97 1997/98 1998/99 1999/00
Met
Family Met top
Average Average quartile
98/99
98/99
98/99
Salford 5 Salford
Year
current
Target position
BVPI41: Proportion of pupils in maintained schools achieving level 4 or above in the Key stage 2 English test
90
84
80
74
71
70
65
60
Percentage
60
50
55
46
40
30
20
10
0
1995/96 1996/97 1997/98 1998/99 1999/00
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17 January 2001
Met
Family Met top
Average Average quartile
98/99
98/99
98/99
Salford 5 Salford
Year
current
Target position
COMMENTS ON BVPIs
1. Table 1 shown on the next page contains figures for those key indicators that the
Directorate is currently able to provide before the end of the financial year. The table
indicates whether the figure is final (i.e. the figure that will appear in the 2000 / 2001 year
end report, subject to data checking and other alterations,) or an update (i.e. the most
recent output from an ongoing monitoring system, reflecting performance since the
beginning of the current financial year.
2. Salford continues to make good progress in terms of GCSE attainment. This is
particularly true in terms of the proportion of pupils who achieve at least one pass of
some kind, which is now above national levels. A great deal of work continues to be
done in order to drive up standards to meet the five year target of 50% of pupils
achieving five good passes.
3. Salford continues to make good progress in terms of Key Stage 2 attainment in English
and Maths, which match national levels and improvements.
4. The efficiency with which statements of special educational need are prepared has been
massively improved in recent years, to the point where the five year target has already
been exceeded and will be revised.
5. There is only one Salford school identified by OFSTED as having serious weaknesses
(and none placed in the category that require ‘special measures’).
6. The indicators that monitor visits to museums are new for the 2000 / 01 year, and as
such conclusions cannot yet be drawn from these figures.
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17 January 2001
Table 1
BV Code
BVP137
BVPI38
BVPI39
BVPI40
BVPI41
BVPI43a
BVPI43b
BVPI47
BVPI113
AC-14
Description
Average GCSE points score of pupils
in schools maintained by the authority
Proportion of pupils in maintained
schools achieving five or more
GCSEs at grades A*-G or equivalent
Proportion of pupils in maintained
schools achieving one or more
GCSEs at grades A*-G or equivalent
Proportion of pupils in maintained
schools achieving level 4 or above in
the key stage 2 Mathematics test
Proportion of pupils in maintained
schools achieving level 4 or above in
the key stage 2 English test
Percentage of statements of special
educational need prepared within 18
weeks excluding those affected by
‘exceptions to the rule’ under the SEN
code of practice
Percentage of statements of special
educational need prepared within 18
weeks including those affected by
‘exceptions to the rule’ under the SEN
code of practice.
Percentage of schools maintained by
the Authority with serious weakness
Number of pupils visiting museums
and galleries in organised school
groups
a.
The number of visits to /
useage of museums per 1,000
population
b.
The number of those visits
that were in person per 1,000
population.
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17 January 2001
1998 to
1999
31.6
1999 to
2000
32.0
2000 to
2001
32.5
2000 / 2001 Status
Final
34.5%
34.8%
36.1%
Final
93.8%
95.6%
96.8%
Final
59%
70%
72%
Final
65%
71%
74%
Final
Update
01/04/00to 03/10/00
(PC viruses in SEN
team prevent further
update at this time)
Update
01/04/00 to 03/10/00
(OC viruses in SEN
team prevent further
update at this time)
Update
January 2001
Update
April 2000 to October
2000
Updates
April 2000 to October
2000
86.7%
95.5%
95.0%
xx
11.4%
36.8%
0.9%
5,916
165
141
ENVIRONMENTAL SERVICES
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17 January 2001
The tonnes of waste collected per household that was recycled
30
25
25
20
17
15
10
5
6.61
6.5
3.06
1.87
1.56
Met
Average
98/99
Family
Average
98/99
0
1998/99
1999/00
Ranking against all Greater Manchester Councils
Ranking against family authorities
Range for all Metropolitan Councils
Quartile level for SalfordMetsAll authorities-
8 (of 10)
5 (of 21)
2.2% to
10.9%
3
4
Met top
quartile
98/99
Salford 5
Year
Target
Salford
target
00/01
Salford
current
position
Comments: No actual percentage of materials recycled can be given as such percentages are
based on calculations made against full years waste arisings which have yet to be confirmed for
2000/01. What can be reported however is that proportionally the tonnages of waste that had been
recycled in the first 8 months of 1999/00 was approximately 5338 tonnes, whilst for the same period
in 2000/01 the tonnage recycled is 16,313 tonnes. Although again an approximation, this dramatic
increase does show the benefits the kerbside collection schemes for paper, and the recycling of
green and organic waste, are having on the City's recycling levels.
Higher performance is preferable
The % of highways that are of a high or an acceptable standard of cleanliness
120
100
91.7
96.9
96
94
Met top
quartile
98/99
Salford 5
Year
Target
Salford
target
00/01
89.6
80
60
40
20
0
1998/99
1999/00
Ranking against all Greater Manchester Councils
Ranking against family authorities
Range for all Metropolitan Councils
Quartile level for SalfordMetsAll authorities-
3 (of 10)
6 (of 21)
73.5% to 99.8%
n/a
n/a
24% A Grade - No litter at all
64% B Grade - Small amounts of litter present
8% C Grade - Quite a lot of litter with small build-ups
4% D Grade - A lot of litter with big build-ups
What this result shows is that 88% (Grades A & B) work
still needs improving upon to reach the target of 96%
within the next few years. Although it is anticipated the
changes to the current method of service delivery via
increasing mechanisation will result in improved
cleanliness levels.
Met
Average
98/99
Family
Average
98/99
Salford
current
position
Comments: Due to major changes in the Contract Services Section, moving from a hard split
arrangement (under CCT regulations) to a soft-split approach (under Best Value), those officers
responsible for monitoring cleanliness levels in the past now have both a monitoring and
supervisory role as Environmental Co-ordinators. During this period of change, certain aspects
of their roles were put 'on hold' until the new structures and responsibilities were completed.
Consequently no monitoring figures for 1999/00, or the first quarter of 2000/01 are available.
However since the 1st October 2000, inspections on street cleansing levels have been carried
out. Although not eligible to be put forward for 2000/01 performance indicator returns, due to the
need for a full year to be monitored, what the inspections do show (1127 in all) are the following
levels of street cleanliness.
Higher performance is preferable
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17 January 2001
The average number of visits per high and medium risk premises
2
1.8
1.6
1.4
1.2
1
0.82
0.8
0.6
0.52
0.4
0.35
0.36
1999/00
Met
Average
98/99
0.55
0.52
Salford 5
Year
Target
Salford
target
00/01
0.4
0.44
0.2
0
1998/99
Ranking against all Greater Manchester Councils
Ranking against family authorities
Range for all Metropolitan Councils
Quartile level for SalfordMetsAll authorities-
4 (of 10)
6 (of 21)
0.82 to 0.05
2nd
1st
Family
Average
98/99
Met top
quartile
98/99
Salford
current
position
Comments: The work of Trading Standards is such that a balance has to be made between carrying
out a programme of pro-active inspections and reacting to complaints and other requests for
service.
Performance in terms of the inspections programme in the first 8 months of this year is lower than
anticipated due to the resignation of one enforcement officer at the beginning of May and increased
activity in respect of counterfeit goods.
Higher performance is preferable
The kg of household waste collected per head
500
450
444
445
396
403
Salford 5
Year
Target
Salford
target
00/01
400
350
300
250
200
150
100
50
0
1998/99
1999/00
Ranking against all Greater Manchester Councils
Ranking against family authorities
Range for all Metropolitan Councils
Quartile level for SalfordMetsAll authorities-
Met
Average
98/99
? (of 10)
? (of 21)
Family
Average
98/99
Met top
quartile
98/99
Salford
current
position
Comments: This figure can not be added to textually, as the returns for 2000/01 will not be available
until mid 2001 at the earliest. However, the target of 396 kg over the next 5 years may need to be
revisited. This is because, unless major waste minimisation programmes are investigated in the next
few years, then waste arisings, both in Salford and the UK will continue to rise. The aim of the
Directorate will be to contain this rise in the short-term, whilst waste minimisation embeds itself in the
public psyche, and in addition to continue to increase recycling levels.
Higher performance is preferable
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17 January 2001
The percentage of responses to environmental health complaints/requests within target times
100
94.43 94.78
95
95
94.69
Salford 5
Year
Target
Salford
target
00/01
Salford
current
position
90
80
70
60
50
40
30
20
10
0
1998/99
1999/00
Ranking against all Greater Manchester Councils
Ranking against family authorities
Range for all Metropolitan Councils
Quartile level for SalfordMets-
Met
Average
98/99
Family
Average
98/99
Met top
quartile
98/99
? (of 10)
? (of 21)
Comments: this is a local indicator, and as such there are no comparisons against the other
authorities, nor against national targets.
All authorities-
Higher performance is preferable
The number of household waste collections which were missed per 100,000 collections (During May - September)
250
200
194
153.31
135
150
110
91
100
74.57
70
35
50
0
1998/99
1999/00
Ranking against all Greater Manchester Councils
Ranking against family authorities
Range for all Metropolitan Councils
Quartile level for SalfordMetsAll authorities-
Met
Average
98/99
8 (of 10)
19 (of 21)
6 to 4620
4th
4th
Family
Average
98/99
Met top
quartile
98/99
Salford 5
Year
Target
Salford
target
00/01
Salford
current
position
Comments: The first quarter returns for this indicator showed a 30% improvement on the 1998/99
indicator figure. A good deal of this improvement was due to the introduction of a more fairer and
accurate method of calculating missed bins. However, it has to be noted that the first quarter's figure of
92 bins missed per 100,000 has been further improved upon in the second quarter to read 91 bins
missed per 100,000 - a further 1% improvement. The figures given for the 8 month period will form part
of the 2nd indicator covering the months October to March (including April 2000). This shows quality of
service has been sustained and improved upon slightly. It is anticipated further improvements will be
achieved as new refuse collection supervisory and monitoring methods are refined.
Higher performance is preferable
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17 January 2001
HOUSING SERVICES
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17 January 2001
The percentage of all repairs requested by tenants completed within target times set by the council
100%
98%
90%
88%
90%
83%
79.45%
80%
78%
Percent
70%
66%
65%
60%
50%
40%
30%
20%
10%
0%
Salford 1998/99
Salford 1999/2000
Average Mets
1998/99
Average Families
1998/99
Top Quartile all
authorities 1998/99
Comments: As previously reported this is a new local performance indicator, which measures the
percentage performance from when the repair was reported by the tenant to when it was
completed. The reason the target is low at 65% is to take into account work held. Our
performance for the second 4 months of the year is 66%, which is a slight improvement on the
64% for the first 4 months of the financial year.
new procedures are being introduced to deal with held work and the vast majority of repairs
reported in the future will be issued to the contractors immediately. As a result of these new
procedures the 5 year target has been set at 90%.
Historically this indicator has measured the time from when the repair was issued to the contractor
to when it was completed. Our performance when measured on this basis for the first 8 months is
95%, which is better than the top quartile performance for all authorities
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17 January 2001
Salford's target
2000/01
Salford's 5 year
target
Salford's current
position 00/01
Average relet times for local authority dwellings let in the financial year
100
94
90
77
80
70
60
53
50
44
56
56
Salford 5
Year
Target
Salford
target
00/01
41
40
29
30
20
10
0
1998/99
1999/00
Met
Average
98/99
Family
Average
98/99
Met top
quartile
98/99
Salford
current
position
Comments: Housings current performance against this indicator is 77 days, which is an improvement on
the first 4 months of the year when performance levels were at 110 calendar days to relet a property. This
improvement has been brought about by the introduction of a new strategy for categorising void
properties. It is further envisaged that the reorganisation and best value review will lead to performance
improvements that should enable the target of 56 days to be reached.
The average weekly management costs for each home
£12.00
£11.11
£10.40 £10.14
£10.00
£8.35
£8.49
£7.41
£8.00
£6.00
£4.00
£2.00
£0.00
1998/99
1999/00
Met
Average
98/99
Family
Average
98/99
Met top
quartile
98/99
Salford 5
Year
Target
Salford
target
00/01
Salford
current
position
Comments: Information on this performance indicator is only reported annually at the end of the
financial year. The current average weekly management cost is £10.14
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17 January 2001
The proportion of unfit private sector dwellings made fit or demolished as a direct result of action by the local authority
500
450
450
400
350
300
250
183
200
150
100
50
0
1998/99
1999/00
Met
Average
98/99
Family
Average
98/99
Met top
quartile
98/99
Salford 5
Year
Target
Salford
target
00/01
Salford
current
position
Comments: The second four months show a considerable improvement in Performance at 183
properties. The first 4 months performance was 34. At these performance levels it is fully
anticipated that the target of 450 properties will be achieved by the end of the year.
The percentage of all current tenants owing over 13 weeks rent
10
8.8%
9
8
7.2%
7 6.55%
6%
6.5%
5.5%
6
4.8%
5
4
3%
3
2
1
0
1998/99
1999/00
Met
Average
98/99
Family
Average
98/99
Met top
quartile
98/99
Salford 5
Year
Target
Salford
target
00/01
Salford
current
position
Comments: The performance for the second four months of the year has shown an improvement
from 6.8 to 6.5%. From this performance it would appear that the new procedures that were
introduced I.e. (less emphasis on letter sending and, more personal contact by telephone and
home visits) have lead to improvements. It is anticipated that the improvements will continue and
the target of 6% will be achieved by the end of the year.
T:\DN\MIS\NAW\REPORT.23RDJANUARY
17 January 2001
The proportion of private sector dwellings that have been vacant for more than 6 months at 1st April
2000 that are returned into occupation during 2000/01 as a direct result of action by the local
authority
8.00%
6.80%
7.00%
6.00%
Percent
5.00%
4.00%
3%
3.00%
2.00%
1.00%
0.00%
Salford 1998/99
Salford 1999/2000
Average Mets
1998/99
Average Families
Top Quartile all
1998/99
authorities 1998/99
Comments: Performance against this indicator has improved from 0.34% for the
first 4 months to 6.8% for the second 4 months. The 3% target set for the end of the
year has been achieved.
T:\DN\MIS\NAW\REPORT.23RDJANUARY
17 January 2001
Salford's target
2000/01
Salford's 5 year
target
Salford's current
position
DEVELOPMENT SERVICES
T:\DN\MIS\NAW\REPORT.23RDJANUARY
17 January 2001
AUDIT COMMISSION INDICATOR AC-AB
Performance is Poor
The number of such buildings in which all public areas are suitable for and accessible to
disabled persons
4.5
4
4
4
4
4
3.5
3
3
3
Number
3
2.5
2
1.5
1
0.5
0
0
Salford
94/95
Salford
95/96
Salford
96/97
Salford
97/98
Salford
98/99
Ranking against all Greater Manchester Councills
Ranking against family authorities
Range for all Metropolitan Councils
Quartile level for Salford
Salford
99/00
0
Average- Top Quartile
Mets 98/99
- Met
Authorities
98/99
0
Salford's 1
Year Target
N/A
N/A
Mets- N/A
All Authorities- N/A
Salford's
current
position
00/01
Comments: This figure has dropped due to a compliant building being disposed of. Work is ongoing to assess how the Council's planned maintenance resources can be
best utilised to achieve steady but effective progress on this indicator. £39,000 will be spent this year on improvements to the facilities for the disabled at the Civic Centre
complex.
Higher performance is preferable
T:\DN\MIS\NAW\REPORT.23RDJANUARY
17 January 2001
AUDIT COMMISSION INDICATOR - AC - AA
The number of the authority's buildings open to the public
180
165 165 165 165 165 165
160
139
140
Number
120
100
80
60
40
20
0
0
0
0
0
Salford
94/95
Salford
95/96
Salford
96/97
Salford
97/98
Salford
98/99
Salford
99/00
Ranking against all Greater Manchester Councills
Ranking against family authorities
Range for all Metropolitan Councils
Quartile level for Salford
Average- Average
Mets 98/99 Families
98/99
N/A
N/A
N/A
Mets- N/A
All Authorities- N/A
Comments:- The number of public buildings dropped from 165 to 139 due to closures and disposals.
T:\DN\MIS\NAW\REPORT.23RDJANUARY
17 January 2001
Top
Quartile Met
Authorities
98/99
Salford's 1 Salford's
Year
current
Target
position
00/01
BVPI 105
Performance is Good
The percentage of repairs to dangerous damage to roads and pavements which were carried
out within 24 hours
120
100
99
99
98
92
92
97 95.63
88
75
80
Percentage
99
97
60
40
20
0
Salford
94/95
Salford
95/96
Salford
96/97
Salford
97/98
Salford
98/99
Salford
99/00
AverageMets 98/99
Average
Families
98/99
Top
Quartile Met
Authorities
98/99
Salford's 1
Year
Target
Salford's
current
position
00/01
4th (out of 10)
Ranking against all Greater Manchester Councils
4th (out of 21) Comments: 24 hour responses show good performance but with a slight fall
Ranking against family authorities
19% to 100%
Range for all Metropolitan Councils
period.
Mets- 1st
Quartile level for Salford
Higher Performance
preferable
All Authorities- 1st
T:\DN\MIS\NAW\REPORT.23RDJANUARY
17 January 2001
BVPI 109
The percentage of all planning applications decided within 8 weeks
Performance is Poor
90
80
80
77
69
70
60
60
63
Percentage
52
50
46
44.5
40
40
30
20
10
0
0
0
Salford
94/95
Salford
95/96
Salford
96/97
Salford
97/98
Salford
98/99
Salford
99/00
AverageMets 98/99
Ranking against all Greater Manchester Councills
5th (out of 10)
Ranking against family authorities
19th (out of 21)
Range for all Metropolitan Councils
N/A
Quartile level for Salford
N/A
Average
Families
98/99
Top
Quartile Met
Authorities
98/99
Salford's 1
Year
Target
Salford's
current
position
00/01
Comments: This is the best performance the Section has ever achieved, with performance close
Higher Performance
to meeting an extremely challenging target.
Preferable
T:\DN\MIS\NAW\REPORT.23RDJANUARY
17 January 2001
No comparative data
BVPI 99
The number of road accident casualties per 100,000 people - killed / seriously injured
50
42.94
45
39.75
40
35
Number
30
25
21.25
20
15
10
5
0
0
0
0
0
Salford
94/95
Salford
95/96
Salford
96/97
Salford
97/98
Salford
98/99
0
0
0
AverageMets 98/99
Average
Families
98/99
Top
Quartile Met
Authorities
98/99
0
Salford
1999
Salford's 1
Year
Target
Salford's
current
position
2000
N/A
Ranking against all Greater Manchester Councils
N/A
Ranking against family authorities
N/A
Range for all Metropolitan Councils
Mets- N/A
Quartile level for Salford
All Authorities- N/A
Lower Performance Preferable
Comment: Accident reduction results are broadly on target, but this indicator is subject to seasonal variation.
T:\DN\MIS\NAW\REPORT.23RDJANUARY
17 January 2001
Performance is Good
BVPI 98
The percentage of streetlights not working as planned
1.8
1.6
1.6
1.5
1.4
Percentage
1.2
1.07
1.02
1
1
0.87
0.82
0.76
0.8
0.78
0.75
0.6
0.4
0.2
0.08
0
Salford
94/95
Salford
96/97
Salford
98/99
AverageMets
98/99
Ranking against all Greater Manchester Councils
4th (out of 10)
Ranking against family authorities
4th (out of 21)
Range for all Metropolitan Councils
0.38-3.15
Quartile level for Salford
Mets-2nd
All Authorities-1st
Top
Quartile Met
Authorities
98/99
Salford's
current
position
00/01
Comments: This demonstrates excellent performance as responsiveness within the top quartile has
Lower Performance is Preferable
been maintained.
T:\DN\MIS\NAW\REPORT.23RDJANUARY
17 January 2001