Part 1 ITEM NO. REPORT OF THE STRATEGIC DIRECTOR OF HOUSING AND PLANNING TO THE LEAD MEMBER FOR HOUSING SERVICES 25 August 2005 TITLE: 26 Parish View Ordsall. – Progress report – Small Scale Option appraisal. RECOMMENDATIONS: That the Lead Member for housing:(i) notes the contents of this report. (ii) supports in principle that we should commission Taylor Jackson to manage, and act as a managing agent for this property (iii) supports and authorises further work to identify budget source of funding and rent account management resources. EXECUTIVE SUMMARY: 1.1. As a result of letting difficulties, the property has been accepted for option appraisal by SCC and is now categorised as a “B” void. 1.2. New Prospect Housing Limited (NPHL) Salford South consider no. 26 Parish View to be extremely difficult to let because tenants and potential tenants have experienced differing degrees of intimidation and pressure. They believe problems of intimidation and vandalism will spread to numbers 25 and 27 with increasing cost being incurred. 1.3. With advice from Urban Vision, SCC Housing Strategy and Renewal have discussed with Taylor Jackson the potential for them to take on the property as managing agent. Taylor Jackson are a local partner and accredited landlord and have considerable experience managing property in the area. In response, they believe that they could identify suitable tenants and are keen to take on the management of the property. The fees would be at their lowest standard rates. 1.4. The possibility of demolishing no 26 Parish View has been considered. The cost to demolish has been estimated at £42K. To this can be added loss of property (capital) valued at £60K. This course of action may deflect attention from adjoining properties and allow them to be re-let once the focus has been removed. 1.5. This briefing note reflects our current position. If we are able to get an in principle, or actual decision, to move this forward agreed then we will need to clarify resource requirements and management arrangements. BACKGROUND DOCUMENTS: Small scale stock option appraisal procedure approved by Lead member 21st April 2005. Audit Commission Key Lines of Enquiry (KLOE 3) http://www.auditcommission.gov.uk/products/guidance/0CD68C37-776C-4C8B-ACAE133F5A1F727C/KLOE3.pdf ASSESSMENT OF RISK: Medium-high Failure to resolve the future of no 26 Parish View is likely to result in the problems migrating to adjoining properties. A worse case may result in 4 properties being demolished. SOURCE OF FUNDING: This report seeks authority to undertake further work, which would identify funding through savings in the management fee, current capital investment and / or responsive repairs. COMMENTS OF THE STRATEGIC DIRECTOR OF CUSTOMER AND SUPPORT SERVICES (or his representative): LEGAL IMPLICATIONS: FINANCIAL IMPLICATIONS: Initial assessment is addressed in 5.1. – 6.6. This report seeks authority to further investigate sources of funding. PROPERTY: HUMAN RESOURCES: CONTACT OFFICER: David Williams – Strategy Officer ext 8712 WARD(S) TO WHICH REPORT RELATE(S): Ordsall KEY COUNCIL POLICIES: DETAILS Background 1. Property Details. 1.6. Address: - 26 Parish View Salford M5 3PA 1.7. The property is a three-bed, mid terrace house constructed in 1974. 1.8. This house and the dwellings close by underwent extensive refurbishment as part of the Estate Action improvements during the 1990s. On average the investment to refurbish and remodel dwellings amounted to unit costs in the region of £45 - £50K. 1.9. The property was the scene of a particularly brutal murder, and as such may be considered a “special case”. The mother of the deceased lives opposite and overlooking the property, which is a cause of distress to her and her family. 1.10. The property is now categorized as a “B” void having been accepted for option appraisal on the basis that NPHL have found it difficult to let. 2. Adjoining properties. 2.1. No 27 Parish View has recently been let having previously been unoccupied as a result of vandalism, dumping and ASB targeting no 26. Number 27 has also had windows smashed recently subsequent to the new tenant (family) moving in. This may or may not be related. 2.2. No 25 Parish view has been let since September 2003. The current tenants have submitted an urgent request to be re-housed. Local NPHL management have not progressed this request and believe that the tenant has not followed up the original complaint and no preventative action has been actioned. There is an underlying danger, if we are not able to resolve the situation, that both adjoining properties could be put forward for option appraisal, because of letting difficulty, on the same basis as no 26 Parish View. 3. Internal consultation and consideration 3.1. NPHL strongly suggest that the demolition of no 26 would eliminate the problem. 3.2. Greater Manchester Police (GMP) advise that they would favor demolition of no 26 because of the notoriety of property which has lead to it becoming a focal point for ASB. However they have made it clear that they will support whatever position SCC adopts. GMP would be happy to meet with Officers to discuss further. 3.3. The Neighborhood Manager has suggested that future use should be discussed with residents, the bereaved family and Ordsall Development Services Group before any decision is made. 3.4. Following an initial brief, the possible use of a local managing agent has been explored. Taylor Jackson have been identified as a suitable company and discussions have been initiated with them. They are keen to take on the property and draft terms have been agreed. 4. Options. 4.1. Re-let. 4.1.1. It has proved extremely difficult for NPHL to undertake the intensive management that the property requires in order for it to be successfully re-let. 4.1.2. SCC Strategy and Planning, with advice from Urban Vision, have discussed with Taylor Jackson the potential for them to take on the property as managing agent. Taylor Jackson are a local partner and accredited landlord and have considerable experience managing property in the area. In response, they believe that they could identify suitable tenants and are keen to work with SCC to provide a management service for the property. Their fees would be at their lowest standard rate. 4.1.3. We have asked Taylor Jackson to supply Urban Vision with a draft of their standard terms and conditions for consideration. Both T.J. and SCC recognise that this is a unique situation and that the ability of either party to terminate the agreement on a short notice period is essential to provide a fall back position if the arrangement is unsuccessful. It is recommended that we enter agreement with Taylor Jackson to manage the property for an initial period of 12 months. 4.2. We have considered the possibility of demolishing no 26 Parish View. The cost to demolish has been estimated at £42K. To this can be added loss of property (capital) valued at £60K. Total cost / loss of capital to SCC is £102K. This course of action may deflect attention from adjoining properties and allow them to be re-let once the focus has been removed, however it is difficult to construct a financial case to support this option. 4.3. The possibility of securing (possibly three) properties long term with a view to re-letting if the situation were to stabilize has also been considered. NPHL have managed no 26 Parish View (one four day let period aside) as a void since the last tenant was convicted of murder in June 2003. To maintain this situation long term would require significant commitment from SCC, NPHL and GMP. Experience suggests that securing the property would not prevent further vandalism. At best this can only ever be a fall back position and not a solution. 4.4. Although the ongoing cost of ASB complaints to NPHL and the GMP has not been quantified they are assumed to be significant. 5. Financial summary on the basis of current information: 5.1. To let the property using the services of a locally based managing agent: This option appears to have the greatest possibility of success. The cost would include £2.5K repair costs and management fee of £500 for 12 months. There is an additional maximum exposure of £1K for “emergency” repairs. If successful, estimated total costs for the first 12 months would be no more than £4K. Against this can be offset by rental income of £2.5K (minus set up cost and management fee mentioned which would be deducted at source). 5.2. To demolish no 26: - This course of action may resolve the problem and is supported by GMP and NPHL, however the overall cost including loss of asset value (£102K) is difficult to justify. 5.3. To secure long term: - The cost of “quality” security, policing and management time has not been quantified but is believed to be significant 6. Financial Information: 6.1. If the option to use Taylor Jackson as a managing agent was progressed the costs would be: - Repair to let costs for number 26 Parish View £1.5 to £2.5K (NPHL estimate). Taylor Jackson let all properties with curtains and carpets fitted. The cost of supplying these items has not yet been established, but is not anticipated to be significant. In addition the management fee for Taylor Jackson on the basis of an initial 12-month agreement would comprise £230 set up fee, plus £275 p.a. commission (10% deducted from rent). The previous amounts are exclusive of VAT, which would be payable. The total cost during the first year has been estimated at £3,005 plus potential £1K exposure in response to emergency work. The total rental income if the proposal were successful would be £2.75K p.a. minus the set up and management fees previously mentioned deducted at source. 6.2. Urban Vision have estimated capital value of property at £60K. This is at May 2005 prices and without RTB discount. 6.3. The loss of revenue due to no 26 ongoing void status is £2.7K p.a. 6.4. Numbers 26 and 27 Parish View have been cleared of dumping on 10 occasions to date at a cost in the region of £600. In addition boundary fences and walls have been pulled down. The cost of attending to the latter has not been quantified at this stage . 6.5. If the worst-case scenario were to occur, problems may escalate and spread to involve numbers 25 and 27, resulting in the necessity to demolish the whole of the end of block including also no.28. 7. Internal Communications: 7.1. In many respects NPHL ‘s current role would be replaced although there would be an ongoing need for NPHL to be committed to the outcome. How this is addressed needs to be considered if the proposal is taken forward. 8. External Communications: 8.1. In response to an enquiry from Hazel Blears M.P., on behalf of the murder victim’s family, a holding letter has been sent outlining the options considered in this report. 8.2. There will be a need to communicate the decision to the family of the deceased, GMP and residents. 9. Marketing and Promotion: There are no marketing issues. 10. Press Release: If the report is supported by Lead Member, there may be a need to be prepared to respond to any possible adverse publicity. 11. Recommendations: 11.1. SCC should progress and draft a management agreement with Taylor Jackson for an initial period of twelve months. Payment would be 10% (i.e. Tenant pays SCC standard rent from which T.J. would deduct management fee) of rent collected plus a £230 start up fee to be deducted from the first months rent. Rent to tenant should be fixed at normal SCC rate for the property £57.17 per week. Taylor Jackson will need to be given access to the property to assess repair costs plus fitting carpets and curtains and subject to satisfactory estimate to undertake the work. 11.2. Following commencement of the agreement Taylor Jackson to be tasked to undertake emergency repairs up to a max value of £300 on three occasions without the prior authority of the council. This is in order to provide, at the request of SCC, a fast response to any vandalism, broken windows etc. Budget source of funding needs to be identified through potential savings in the management fee, from current capital investment, or existing responsive repairs. In addition the management of rent revenue also needs to be considered and discussed with NPHL. 11.3. If agreed we need to consider how this decision will be communicated to deceased family and whether another formal offer to re-house the mother should be made. 11.4. Once we have a view from Lead Member we will communicate the proposals to the local ward councillors prior to progressing this further 12. Conclusion: This briefing note is our current position. If we are able to get the principle, or actual decision, to move this forward agreed then we need to clarify resource requirements and management arrangements.