Community Impact Assessment Form
For a summary of this Community Impact Assessment, click here
Title of Community Impact Assessment (CIA): Introduction of new Refuse Collection and Recycling Services
Directorate: Housing and Environment
Date of assessment: November 2012
Names and roles of people carrying out the community impact assessment. (Please identify Lead Officer):
David Seager – Assistant Director (Operational and Commercial Services) – Lead Officer
Peter Rogerson – Business, Commissioning and Strategy Team
Section A – What are you impact assessing?
(Indicate with an “x” which applies):A decision to review or change a service
A strategy
A policy or procedure
A function, service or project
X
X
Are you impact assessing something that is?:New
Existing
Being reviewed
Being reviewed as a result of budget constraints
X
X
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Describe the area you are impact assessing and, where appropriate, the changes you are proposing?
From 2 April 2013 the council plans to change how it delivers refuse collection and recycling services in Salford. The council proposes to
change the frequency of collections and to add additional recycling services, to boost the amounts of waste recycled in the city and to
reduce the council’s waste disposal costs by £1 million annually.
The council intends to make the following changes:
 General waste bins (black bins) will be collected on an alternate weekly basis instead of a weekly basis
 Comingled recycling (brown bins) and pulpable recycling (blue bins) will be collected on an alternate weekly basis instead of a
monthly basis
 Combined food and garden waste recycling collections (bin with magenta lid) will be increased to weekly collections from alternate
weekly collections
 Houses that do not currently recycle food and garden waste will be provided with a 23 litre outdoor food waste caddy, so they can
begin to recycle their food waste (collections on a weekly basis).
The council will make the changes to the following timescales:
 New services introduced to houses in Irlam and Cadishead from 2 nd April 2013
 New services introduced to houses in the rest of the city from 28th May 2013
 New services introduced to flats / apartments across the city from September 2013
In addition to the new frequency of collections, we will also introduce a no side waste and closed lid policy:
 We will no longer collect any waste presented in bags at the side of bins
 We will not empty bins that are overfilled to the extent that their lids cannot be closed.
To deliver its new services the council will need to recruit new staff – up to 18 full time posts (including 4 apprentices) and a bank of
casual staff.
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Section B – Is a Community Impact Assessment required (Screening)?
Consider what you are impact assessing and mark “x” for all the statement(s) below which apply
Service or policy that people use or which apply to people (this could include staff)
X
Discretion is exercised or there is potential for people to experience different outcomes. For example,
planning applications and whether applications are approved or not
Concerns at local, regional or national level of discrimination/inequalities
Major change, such as closure, reduction, removal or transfer
X
Community, regeneration and planning strategies, organisational or directorate partnership
strategies/plans
Employment policy – where discretion is not exercised
Employment policy – where discretion is exercised. For example, recruitment or disciplinary process
If none of the areas above apply to your proposals, you will not be required to undertake a full CIA. Please summarise below why a full
CIA is not required and send this form to your directorate equality link officer. If you have identified one or more of the above areas, you
should conduct a full CIA and complete this form.
Equality Areas
Indicate with an “x” which equality areas are likely to be affected, positively or negatively, by the proposals
Age
X
Religion and/or belief
Disability
X
Sexual Identity
Gender (including pregnancy and maternity and
marriage and civil partnership)
X
People on a low income (socio-economic inequality)
Gender reassignment
X
Other (please state below) (For example carers, ex
offenders, refugees and asylum seekers, gypsies and
travellers)
Race
X
If any of the equality areas above have been identified as being likely to be affected by the proposals, you will be required to undertake a
CIA. You will need only to consider those areas which you have indicated are likely to be affected by the proposals
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Section C – Monitoring information
C1 Do you currently monitor by the
following protected characteristics or
equality areas?
Age
Yes (Y) or
No (N)
If no, please explain why and / or detail in the action plan at Section E how
you will prioritise the gathering of this equality monitoring data.
Y
Disability
Y
Gender (including pregnancy and
maternity and marriage and civil
partnership)
N
The council offers an assisted collection scheme to older people who are
unable to wheel their bins to the kerbside for collection. Data is held on these
service users, for example details of their application to join the scheme and
survey results for consultations / customer satisfaction surveys carried out
with members.
The council offers an assisted collection scheme to disabled people who are
unable to wheel their bins to the kerbside for collection. Data is held on these
service users, for example details of their application to join the scheme and
survey results for consultations / customer satisfaction surveys carried out
with members.
The council does not currently monitor service user experiences on the basis
of gender. We have not identified any strong links between gender and
positive / negative experiences.
Gender Reassignment
N
Race
Y
Religion and/or belief
Y
Sexual Identity
N
People on a low income
(socio-economic inequality)
Y
The council does not currently monitor service user experiences on the basis
of gender reassignment, as we have not identified any link between gender
reassignment and positive / negative experiences of waste collection
services.
The council does hold some data on the service experiences of some
prominent ethnic minority groups, specifically Eastern European migrant
communities and Arabic speaking and North African migrants
The council does hold some data on the service experiences of the larger
minority faith groups in Salford, specifically the Orthodox Jewish Community
and Muslim Community.
The council does not currently monitor service user experiences on the basis
of sexual identity, as we have not been able to identify any link between
sexual identity and service user experiences.
The council does hold some data that can be analysed to understand links
between deprivation / worklessness and participation in waste collection
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N
Other (please state) (For example
carers, ex offenders, refugees and
asylum seekers, gypsies and travellers)
services, for example we are able to disaggregate recycling performance to
assess recycling participation and capture rates in individual areas / wards
with significant pockets of deprivation.
We don’t currently hold any relevant data and have been unable to identify
any specific groups.
Section C (continued) – Consultation
C2 Are you intending to carry out consultation on your proposals?
Yes
If “no”, please explain your reason(s) why
Not applicable
If “yes”, please give details of your consultation exercise and results below
As part of preparations prior to the roll out of its new waste services from 2 April 2013, the council has undertaken a range of
consultation and awareness building activities, with communities throughout Salford. We have sought feedback from communities on our
proposals, and have offered communities opportunity to help shape how the new services will be delivered. Details of the results of the
consultation exercises are captured in subsequent sections of the CIA.
Briefings at all 8 community committees
Swinton Community Committee – 20th November at 6.15pm
Irlam and Cadishead Community Committee – 22nd November at 7pm
Worsley and Boothstown Community Committee – 28th November at 7pm
Ordsall and Langworthy Community Committee – 8th January 2013 at 6.45pm
Claremont and Weaste Community Committee – 8th January 2013 at 6.30pm
Eccles Community Committee – 22nd January 2013 at 2pm
East Salford Community Committee – 24th January 2013 at 6.30pm
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Little Hulton and Walkden Community Committee – 18th February 2013 at 6pm
Consultation with older people and disabled people via a survey of the assisted collections scheme
We have carried out a postal survey of older people and disabled people who are registered members of the council’s assisted refuse
collection scheme. This work examined the service user experiences of members of the assisted collections scheme and assessed
further their needs in relation to alternate weekly collections and food waste recycling.
Consultation / engagement with representatives from the Orthodox Jewish Community
We have undertaken the following consultation and engagement with the Orthodox Jewish Community:
1. Presentation at the Orthodox Jewish Forum on 25/10/2012
2. Meeting between Rabbi Simon Grant (Binoh Community Services) and David Seager (Assistant Director, Operational and
Community Services, Salford City Council).
3. Participating in a pre-Purim event at the Hershel Weiss Centre in Salford in February 2013.
Consultation / engagement with Bangladeshi, Pakistani and Yemeni Communities.
We will undertake a door knocking and engagement exercise with primarily Muslim Communities, targeting 1500 households in Eccles,
near to Liverpool Road Mosque. This activity is intended to build awareness and support for the scheme and overcome any
communications problems with these communities.
Engagement with disability activists – work with Access to All Areas and Salford Disability Forum
We will share our plans with Access to All Areas and Salford Disability Forum to solicit their views regarding our plans, and to particularly
request feedback on our marketing plans and materials.
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Section C (continued) – Analysis
C3 What information has been analysed
to inform the content of this CIA? What
were the findings?
We have analysed various information in producing this Community Impact Assessment,
including:

Please include details of, for example,
service or employee monitoring
information, consultation findings, any
national or local research, customer
feedback, inspection reports, and any
other information which will inform your
CIA.




Please specify whether this was existing
information or was obtained specifically
in relation to this equality analysis and
CIA process

Comprehensive equality impact assessments produced on waste and recycling
services by other councils (Manchester City Council, Craven Borough Council)
Consultation findings from a consultation with users of the council’s assisted
collections scheme for disabled people and older people.
Local research produced by Salford University on behalf of the council concerning
minority groups in the city
National research / guidance on the introduction of alternate weekly general waste
collections and food waste recycling services produced by the Waste and Resources
Action Programme (WRAP)
Feedback from residents and stakeholders resulting from briefings, consultation
events, and media coverage.
Operational data and officer observations gained from providing existing refuse
collection and recycling services in Salford.
The bulk of the research used to support this Community Impact Assessment relies on
existing information. However some primary research as taken place, specifically a
consultation with the assisted collections scheme and a series of briefings with resident and
community groups.
As a result of our research, we have established that:
 There are likely to be some impacts on equalities groups as a result of the changes to
services – specifically on the basis of age, disability, gender , race / ethnicity and
religion / belief
 It is very unlikely that there will be any negative impacts on the basis of gender
reassignment, socio-economic status, sexual identity or any other equalities
categories.
 Any negative impacts identified can be mitigated through various adaptations to
services.
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Full details of our findings are included in Section D below.
Equality impact assessments from other local authorities that have introduced alternate
weekly refuse collection services
Manchester City Council found an impact on the basis of:
 Age
 Disability
 Race
 Gender
Craven Borough Council found an impact on:
 Larger families
 People with medical conditions that led them to produce medical waste
 Homes with limited storage space
 Elderly and disabled people who need assisted collections
 Visually impaired people
 Elderly residents without internet access
They found no impact on the basis of:
 Race
 Religion
 Sexual orientation
Feedback from consultations with Orthodox Jewish Community
Three consultations were carried out with representatives from the Orthodox Jewish
Community (a meeting with Rabbi Grant from Binoh, a discussion at the Orthodox Jewish
Forum and participation in a pre-Purim event).
The Jewish community representatives consulted were broadly supportive of the proposals,
and empathised with the council’s reasons for proposing the service changes.
The representatives also suggest the following for engaging with the Jewish Community:
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-
Use Sure Start centre for roadshows, talks etc.
Use Jewish Advertiser for advertising
Use Competitions to get messages out
Use schools to promote
Stress messages of what happens when products are recycled
Stress the advantages to recycling
Ensure all marketing is ethnically appropriate
Use Rabbi Grant to test everything
Some Orthodox Jewish Community members who attended the pre-Purim event in February
2013 expressed concerns about coping with alternate weekly collections of general waste.
Other ethnic minority and faith communities
Salford University research reports produced for Salford Council on ethnic minority
communities and faith communities (http://www.salford.gov.uk/bmecommunities.htm):



There has been an increase in the Central and Eastern European Communities
(Polish, Slovak, Czech, Romanian, etc). Most of these new residents live in private
rented accommodation and are transient / don’t plan to settle in Salford.
There are long standing Bangladeshi, Pakistani and Yemeni Communities in Salford,
primarily based in Eccles. These communities are growing, with a steady growth in
newcomers. Members of the communities can have large families of up to 10
(particularly members of the Yemeni Community).
Asylum seeker dispersal in Salford means that there are now small Kurdish, Iraqi,
Afghani and Somali Communities in Salford. These recently settled residents may
have limited English.
Feedback from disabled and elderly users of the assisted collections scheme
A survey of users of the assisted collections scheme was carried out in January 2013. We
received a variety of feedback as a result of the survey, in particular the following important
points were raised:
 Some assisted collections service users have experienced problems when crews have
not returned bins to their property and have left them blocking drives or doors. This
has created a particular hazard for wheelchair users and visually impaired users. With
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
the introduction of an additional bin (outdoor food caddies), it will be important to
provide crews with refresher training on the importance of returning bins.
Not all carers are aware of what can and can’t be recycled, the council should teach
carers to recycle properly.
Feedback on Marketing and Communications materials from Access to All Areas group
The Access to All Areas group, who work on disability issues in Salford, have provided the
following feedback concerning marketing materials:
 The colours on marketing materials shouldn’t be pale, and need good colour contrast
 Braille and large font versions of marketing materials should be produced for those
that need them
 Font sizes shouldn’t be too small
Section D – Potential impacts and how these will be addressed
Could your proposals have a
differential impact relating to
age equality
Will people within certain age
ranges not be getting the
outcome they need?
Will people within certain age
ranges be disadvantaged as a
result of your proposals?
If the impact is negative, how
will it be reduced or eliminated?
If you are unable to eliminate,
reduce or mitigate negative
impacts, are your proposals
potentially discriminatory on the
grounds of age?
Yes (Y)
No (N)
Explain impact(s) and what evidence or data exists to support your analysis?
Y
We have identified potential negative impacts on older people resulting from our
proposals:
Y
Assisted collections
We are aware that the introduction of additional food waste collections may have a
negative impact on some older people who are unable to position their food waste
caddy at the kerbside for collection without assistance.
N/A
Therefore, the council will extend its assisted collections scheme* to the new food
waste caddy collections (as well as maintaining it for all existing recycling and
general waste collections). We believe that this mitigating action will eliminate the
negative impact.
*the council operates an assisted collections scheme to help elderly and disabled
people to access waste services. Members of the scheme do not have to position
their bins at the kerbside for collection; alternatively the council’s refuse collectors
10
collect the bins from the member’s property.
Bin clutter
Introducing an additional outdoor bin for food waste creates an additional risk of bin
clutter (that could be a tripping hazard for older / disabled people.)
We intend to address this public liability risk by providing relevant training to
collection crews.
Category E waste
We are aware that some older people – with certain medical conditions – may
produce large amounts of “category E” clinical waste i.e. items such as used
incontinence and sanitary pads. Such people may struggle to cope with alternative
weekly collections of their general waste bin.
In order to mitigate this potentially negative impact the council will offer such
residents a larger general waste bin, with a 360 litre capacity as opposed to the
240 litre capacity of a standard bin.
We have based our analysis above on the following information:
 Officer observations / qualitative operational knowledge and data
 Feedback from residents received via complaints and request for services in
the past
 The decisions made by other local authorities introducing similar services
(equality impact assessments of Manchester City Council and Craven
Borough Council).
 Consultation with the assisted collections scheme
Will the proposals mean that
Y
people within certain age ranges
will experience positive
outcomes?
Highlight any positive impacts
As part of the recruitment activities to support the new services, we will create 4
apprenticeships in the Refuse Collection and Recycling services. These posts will
potentially benefit young people, allowing them to access training and employment
opportunities.
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Are the proposals likely to
impact on community cohesion?
Is there potential to enhance
relationships between people
who share a protected
characteristic and those who do
not?
Identify areas where there is
potential to foster good relations
N
We do not believe that the proposals will have an impact on community cohesion
on the basis of age.
We have analysed the sources named above in reaching this position.
Section D (continued) – Potential impacts and how these will be addressed
Could your proposals have a
differential impact relating to
disability equality
Will people with a disability not
be getting the outcome they
need?
Will people with a disability be
disadvantaged as a result of
your proposals?
If the impact is negative, how
will it be reduced or eliminated?
If you are unable to eliminate,
reduce or mitigate negative
impacts, are your proposals
potentially discriminatory on the
grounds of disability?
Yes (Y)
No (N)
Explain impact(s) and what evidence or data exists to support your analysis?
Y
We have identified potential negative impacts on disabled people resulting from our
proposals:
Y
Assisted collections
We are aware that the introduction of additional food waste collections may have a
negative impact on some disabled people who are unable to position their food
waste caddy at the kerbside for collection without assistance.
N/A
Therefore, the council will extend its assisted collections scheme* to the new food
waste caddy collections (as well as maintaining it for all existing recycling and
general waste collections). We believe that this mitigating action will eliminate the
negative impact.
*the council operates an assisted collections scheme to help elderly and disabled
people to access waste services. Members of the scheme do not have to position
their bins at the kerbside for collection; alternatively the council’s refuse collectors
12
collect the bins from the member’s property.
Bin clutter
Introducing an additional outdoor bin for food waste creates an additional risk of bin
clutter (that could be a tripping hazard for older / disabled people.)
We intend to address this public liability risk by providing relevant training to
collection crews.
Category E waste
We are aware that some disabled people – with certain medical conditions – may
produce large amounts of “category E” clinical waste i.e. items such as used
incontinence and sanitary pads. Such people may struggle to cope with alternative
weekly collections of their general waste bin.
In order to mitigate this potentially negative impact the council will offer such
residents a larger general waste bin, a 360 litre bin as opposed to a 240 litre bin.
We have based our analysis above on the following information:
 Officer observations / qualitative operational knowledge and data
 Feedback from residents
 The decisions made by other local authorities introducing similar services
(equality impact assessments of Manchester City Council and Craven
Borough Council).
 Consultation with the assisted collections scheme
Marketing and communications materials
Will the proposals mean that
people with a disability will
experience positive outcomes?
Highlight any positive impacts
N
Some disabled people may find our marketing and communications materials to be
inaccessible, particularly visually impaired people. We ought to address this by
offering alternative formats such as Braille and large print.
We have been unable to identify any positive impacts that are specific to disabled
people.
13
Are the proposals likely to
impact on community cohesion?
Is there potential to enhance
relationships between people
who share a protected
characteristic and those who do
not?
Identify areas where there is
potential to foster good relations
N
We do not believe that the proposals will impact on community cohesion as it
relates to disabled people.
Section D (continued) – Potential impacts and how these will be addressed
Could your proposals have a
differential impact relating to
gender equality (this includes
pregnancy and maternity and
marriage and civil
partnership)
Will men, women or boys and
girls not be getting the outcome
they need?
Will men, women or boys and
girls be disadvantaged as a
result of your proposals?
If the impact is negative, how
will it be reduced or eliminated?
If you are unable to eliminate,
reduce or mitigate negative
impacts, are your proposals
potentially discriminatory on the
grounds of gender?
Will the proposals mean that
Yes (Y)
No (N)
Explain impact(s) and what evidence or data exists to support your analysis?
Y
We are aware that some pregnant women who live alone may struggle to wheel
their bins to the kerbside for collection, particularly in the later stages of pregnancy.
Y
We will mitigate this potential impact by allowing pregnant single women to join the
assisted collections scheme on a temporary basis – please see the section on age
above for details of the assisted collection scheme.
N/A
Our analysis / mitigating action has been based on the practices of other local
authorities (documented in their impact assessments).
N
No, we have been unable to identify any positive impacts that relate specifically to
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men or women, boys or girls will
experience positive outcomes?
Highlight any positive impacts
gender.
Are the proposals likely to
impact on community cohesion?
Is there potential to enhance
relationships between people
who share a protected
characteristic and those who do
not?
Identify areas where there is
potential to foster good relations
The proposals are very unlikely to have any impact on community cohesion on the
basis of gender.
Section D (continued) – Potential impacts and how these will be addressed
Could your proposals have a differential
impact relating to equality for people
planning, undergoing or who have
undergone gender reassignment?
Will people planning, undergoing or who
have undergone gender reassignment
not be getting the outcome they need?
Will people planning, undergoing or who
have undergone gender reassignment
be disadvantaged as a result of your
proposals?
If the impact is negative, how will it be
reduced or eliminated?
If you are unable to eliminate, reduce or
mitigate negative impacts, are your
proposals potentially discriminatory on
the grounds of gender reassignment?
Yes (Y)
No (N)
Explain impact(s) and what evidence or data exists to support your
analysis?
N
We do not believe that the proposals will have a specific impact – positive
or negative – on people planning, undergoing or who have undergone
gender reassignment.
Our analysis is based on the following:
 No issues have been raised in official guidance produced by WRAP
on implementing alternate weekly collections and food waste
collections
 Other authorities that have produced similar proposals have not
identified any issues relating to gender (the following council’s
impact assessments have been checked – Manchester City Council,
Craven District Council)
15
Will the proposals mean that people
planning, undergoing or who have
undergone gender reassignment will
experience positive outcomes?
Highlight any positive impacts
N
We do not believe that the proposals will have specific positive impacts on
anyone planning, undergoing or who has undergone gender reassignment.
Please see the analysis above for details.
Are the proposals likely to impact on
community cohesion?
Is there potential to enhance
relationships between people who share
a protected characteristic and those who
do not?
Identify areas where there is potential to
foster good relations
N
We do not believe that the proposals will have an impact on community
cohesion. Please see the analysis above for details.
Section D (continued) – Potential impacts and how these will be addressed
Could your proposals have a
differential impact relating to
race equality
Will certain racial groups not be
getting the outcome they need?
Will certain racial groups be
disadvantaged as a result of
your proposals?
If the impact is negative, how
will it be reduced or eliminated?
If you are unable to eliminate,
reduce or mitigate negative
impacts, are your proposals
potentially discriminatory on the
grounds of race?
Yes (Y)
No (N)
Y
Explain impact(s) and what evidence or data exists to support your analysis?
We are aware that there are some ethnic minority groups in Salford who do not
speak English as a first language, for example:
 Central and Eastern European migrants – Polish, Slovak, Czech, Romanian,
etc
 Dispersed asylum seekers – Afghani, Iraqi, Somali, Kurdish, North African,
etc
 Members of the Yemeni Community and other Arabic speakers
Y
N/A
There is potential for these groups to find it difficult to understand our marketing
and communications materials. This may make it difficult for these groups to adapt
to the proposed service changes.
We believe that we will be able to eliminate the potential disadvantage through:
 Providing marketing and communication materials in translation both on a
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

Will the proposals mean that
people within certain racial
groups will experience positive
outcomes?
Highlight any positive impacts
N
Are the proposals likely to
impact on community cohesion?
Is there potential to enhance
relationships between people
who share a protected
characteristic and those who do
N
reactive and proactive basis.
Recruiting Community Champions from relevant ethnic minorities to promote
and explain the new services to their communities
Undertaking road shows and door knocking activities in communities, which
will:
o Reduce our reliance on written material, and help ethnic minority
residents understand the service better
o Help us identify streets / pockets of the city with non-English speaking
residents to distribute translated information to.
We have based our analysis on the following information:
 The equality impact assessments of other local authorities (Manchester City
Council, Craven Borough Council)
 Salford University research papers on:
o Central and Eastern European Migrants
(http://www.salford.gov.uk/d/Final_Report_Salford_and_Bury_June_2
010.pdf)
o The Bangladeshi, Pakistani and Yemeni community
(http://www.salford.gov.uk/d/Final_Report__Eccles_BME_Study_Aug_2011.pdf)
 Guidance on the introduction of alternate weekly collections and food waste
recycling produced by the Waste and Resources Action Programme
(WRAP).
We have been unable to identify any specific positive impacts on the basis of
ethnicity.
We have been unable to identify any likely impact on community cohesion on the
basis of ethnicity.
We do not believe that the proposals provide any opportunity to improve the
relations between ethnic groups.
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not?
Identify areas where there is
potential to foster good relations
Section D (continued) – Potential impacts and how these will be addressed
Could your proposals have a
Yes (Y)
differential impact relating to
religion or belief equality
Will people of certain religions or Y
who have particular beliefs not
be getting the outcome they
need?
Will people of certain religions or Y
who have particular beliefs be
disadvantaged as a result of
your proposals?
If the impact is negative, how
will it be reduced or eliminated?
If you are unable to eliminate,
reduce or mitigate negative
impacts, are your proposals
potentially discriminatory on the
grounds of religion or belief?
No (N)
Explain impact(s) and what evidence or data exists to support your analysis?
We are aware that residents from some religious groups (specifically the Orthodox
Jewish and Muslim communities) often have large families. These families will
potentially be disadvantaged by the introduction of alternate weekly collections, as
they may struggle if their residual waste bin is collected every other week.
N/A
We believe that we will be able to mitigate this potentially negative impact by:
 Providing families of six or more with a larger 360 litre wheeled bin (standard
size is 240 litres).
 Using our Waste Awareness Team to undertake home visits to any families
struggling to cope with Alternate Weekly Collections, in order to provide
advice and guidance on: how to recycle as much waste as possible (this will
reduce reliance on general waste collections).
We have based our analysis on the following information:



Will the proposals mean that
people of certain religions or
who have particular beliefs will
experience positive outcomes?
Highlight any positive impacts
N
Operational data and officer observations
Feedback from Jewish community (Orthodox Jewish Forum, Rabbi Grant)
Greater Manchester Waste Disposal Authority led engagement projects with
the Jewish Community, involving Bury Council and Salford Council.
We have been unable to identify any positive impacts that are specific to one ethnic
group.
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Are the proposals likely to
impact on community cohesion?
Is there potential to enhance
relationships between people
who share a protected
characteristic and those who do
not?
Identify areas where there is
potential to foster good relations
N
We do not believe that the proposals will have any impact on community cohesion
between different faith groups.
Section D (continued) – Potential impacts and how these will be addressed
Could your proposals have a
differential impact relating to
sexual identity equality
Will gay, lesbian and/or bisexual people not be getting the
outcome they need?
Will gay, lesbian and/or bisexual people be disadvantaged
as a result of your proposals?
If the impact is negative, how
will it be reduced or eliminated?
If you are unable to eliminate,
reduce or mitigate negative
impacts, are your proposals
potentially discriminatory on the
grounds of sexual identity?
Will the proposals mean that
gay, lesbian and/or bi-sexual
people will experience positive
outcomes?
Highlight any positive impacts
Yes (Y)
No (N)
Explain impact(s) and what evidence or data exists to support your analysis?
N
We have not been able to identify any negative impacts on gay, lesbian or bisexual
people as a result of our proposals. We believe that members of these
communities will not be affected differently by our proposals.
N
N/A
We used the following information in reaching this conclusion:
 Operational data and officer observations
 The equality impact assessments of other local authorities (Manchester City
Council, Craven Borough Council)
N/A
N
We have not identified any positive outcomes as a result of our proposals that will
be specific to gay, lesbian or bisexual people.
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Are the proposals likely to
N
We do not believe that our proposals have any potential to have an impact on
impact on community cohesion?
community cohesion as it relates to sexual identity.
Is there potential to enhance
relationships between people
who share a protected
characteristic and those who do
not?
Identify areas where there is
potential to foster good relations
Section D (continued) – Potential impacts and how these will be addressed
Could your proposals have a
differential impact on socio
economic equality (people on
a low income)?
Will people on a low income not
be getting the outcome they
need?
Will people on a low income be
disadvantaged as a result of
your proposals?
If the impact is negative, how
will it be reduced or eliminated?
If you are unable to eliminate,
reduce or mitigate negative
impacts, are your proposals
potentially discriminatory on the
grounds of socio economic
inequality?
Will the proposals mean that
people on a low income will
experience positive outcomes?
Highlight any positive impacts
Are the proposals likely to
Yes (Y)
No (N)
Explain impact(s) and what evidence or data exists to support your analysis?
N
We do not believe that there are any specific impacts – either positive or negative –
on people on a low income. Our new refuse collection and recycling services will
be rolled out across the city to all communities and neighbourhoods.
N
N/A
We are basing our analysis on:
 Operational data and officer observations
 The equality impact assessments of other local authorities (Manchester City
Council, Craven Borough Council)
N
We have been unable to identify any positive impacts that are specific to people on
a low income.
N
We do not believe that our proposals will have any impact on community cohesion /
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impact on community cohesion?
Is there potential to enhance
relationships between people
who share a protected
characteristic and those who do
not?
Identify areas where there is
potential to foster good relations
good relations between people living on different levels of income.
Section D (continued) – Potential impacts and how these will be addressed
Could your proposals have a
Yes (Y)
differential impact relating to any
other equality groups, for
example, carers, ex offenders,
refugees and asylum seekers,
gypsies and travellers)?
Will people within any other
groups not be getting the
outcome they need?
Will people within any other
groups be disadvantaged as a
result of your proposals?
If the impact is negative, how
will it be reduced or eliminated?
If you are unable to eliminate,
reduce or mitigate negative
impacts, are your proposals
potentially discriminatory for
people within any other groups?
Will the proposals mean that
people within any other groups
will experience positive
outcomes?
No (N)
Explain impact(s) and what evidence or data exists to support your analysis?
N
We have not been able to identify any negative impacts on any other equalities
groups.
N
N/A
N/A
N
We have been unable to identify any positive outcomes that are specific to any of
the other equalities groups, beyond those mentioned above.
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Highlight any positive impacts
Are the proposals likely to
impact on community cohesion
Is there potential to enhance
relationships between people
who share a protected
characteristic and those who do
not?
identify areas where there is
potential to foster good relations
N
We have not been able to identify any further opportunities to enhance community
cohesion as it relates to other equality groups
Section E – Action Plan and review
Detail in the plan below, actions that you have identified in your CIA, which will eliminate discrimination, advance equality of opportunity
and/or foster good relations.
If you are unable to eliminate or reduce negative impact on any of the equality areas, you should explain why
Impact (positive or
negative) identified
Proposed action
Person(s)
responsible
Negative impact on older
and disabled people who
may be unable to present
food waste caddies for
collection
The assisted collections
scheme will be extended
to food waste recycling
collections
David Robinson
(Head of
Service)
Potential negative impact
on elderly or disabled
Undertake refresher
training with all staff.
David Robinson
(Head of
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Where will action
be monitored?
(e.g., Directorate
Business Plan,
Service Plan,
Equality Action
Plan)
All actions identified
will be included in the
implementation plan
for the roll out of the
new services.
Potential negative
impacts will be
logged in the risk
management plan for
the project.
Target date
Required outcome
Implemented
from start of
the roll out:
2nd April 2013
for Irlam and
Cadishead and
28th May 2013
for the rest of
the city
Training to be
completed
Potential negative
impact to be
mitigated entirely
Potential negative
impact to be
people from extra bin
clutter (tripping hazard)
caused by new food
waste bin
Negative impact on older
and disabled people who
produce a lot of category
e waste (such as used
incontinence pads)
Potential negative impact
on pregnant women who
live alone and are
temporarily unable to
position their bins for
collection at the kerbside
Negative impact on
ethnic minority groups
who do not speak English
as a first language
Service)
Following an
assessment from our
waste awareness team,
anyone struggling with
lots of category e waste
that cannot be recycled,
will be offered a larger
360 litre general waste
bin.
Following an
assessment from our
waste awareness team,
we will allow anyone
affected to temporarily
join our assisted
collections scheme
David Robinson
(Head of
Service)
David Robinson
(Head of
Service)
We will do the following: David Robinson
 Provide marketing (Head of
Service)
and
communication
materials in
translation where
a need is
identified / upon
request
 Recruit
“community
champions” in
ethnic minority
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These plans are
reviewed as standing
agenda items at
project team
meetings. Any
associated issues or
actions for project
team members are
captured in the
minutes of the
meeting.
prior to launch
of new services
on 02 April
2013
Implemented
from start of
the roll out:
2nd April 2013
for Irlam and
Cadishead and
28th May 2013
for the rest of
the city
Implemented
from start of
the roll out:
2nd April 2013
for Irlam and
Cadishead and
28th May 2013
for the rest of
the city
Implemented
from start of
the roll out:
2nd April 2013
for Irlam and
Cadishead and
28th May 2013
for the rest of
the city
mitigated as much as
possible.
Potential negative
impact to be
mitigated entirely
Potential negative
impact to be
mitigated entirely
Achieve awareness
and participation in
recycling rates
amongst ethnic
minority communities
that are comparable
to the citywide
average.

Some disabled people
may find our marketing
materials inaccessible,
particularly visually
impaired people.


communities to
help build
awareness of our
new services
Undertake
targeted
engagement
activities such as
“door knocking” to
make contact with
relevant ethnic
minority groups
(activities to
include outreach
work with Arabic
Speaking
communities and
engagement with
groups such as
the Forum for
Refugees and
Asylum Seekers
Alternative
formats such as
Braille and Large
Print will be
available on
request / where
need is identified
Waste Awareness
visits will be
available to
disabled people,
where a need is
identified
Jon Stancombe
(project lead for
marketing and
communications)
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To be offered
from new
service launch
on 02 April
2013
Potential negative
impact to be
mitigated entirely

Language /
accessibility panel
will be included in
information
packs.
Negative impact of
Following a waste
David Robinson
alternate weekly
awareness assessment, (Head of
collections on households families of six or more
Service)
with large families (likely
will be offered a larger
to disproportionately
360 litre bin, provided
affect Orthodox Jewish
that they are committed
and Muslim residents
to recycling.
Implemented
from start of
the roll out:
2nd April 2013
for Irlam and
Cadishead and
28th May 2013
for the rest of
the city
Potential negative
impact to be
mitigated entirely
They will also be offered
advice on how to recycle
and compost more of
their waste.
Could making the changes in any of the above areas have a negative effect on other groups? Explain why and what you will do about
this.
We have been unable to identify any further negative effects that my result from the actions proposed above. As we move forward
through the roll-out we will review all activities – including those outlined in this Community Impact Assessment – on a monthly basis as
part of our risk management plans.
Review
Your CIA should be reviewed at least every three years, less if it has a significant impact on people.
Please enter the date your CIA will be reviewed ……………………..You should review progress on your CIA action plan annually.
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Section F – Summary of your CIA
As your CIA will be published on the council’s website and accessible to the general public, a summary of your CIA is required. Please
provide a summary of your CIA in the box below.
Summary of Community Impact Assessment
Brief summary of proposal or what you are impact assessing
The council intends to introduce new waste collections services from 2 April 2013. This will see changes to the frequency of general
waste and recycling collections, with general waste collected less frequently and recycling collections collected more frequently. The
proposal has been designed to boost recycling rates in Salford, and reduce the amounts of money the council spends on waste
disposal costs by £1million annually.
How did you approach the CIA and what did you find?
The impact assessment involved both desk based research and some consultation activities (Orthodox Jewish Community, Older
People, and Disabled People).
We found that the proposals for new waste collection services will have an impact on several equalities groups – disabled people,
older people, pregnant women, people who do not speak English as a first language and households with large families (often from the
Orthodox Jewish and Muslim Communities).
What are the main areas requiring further attention?
The main areas requiring further attention are the negative impacts on the equalities groups identified – please see the paragraph
above.
Summary of recommendations for improvement
There are several recommendations to mitigate and remove some of the potential negative impacts that could result from the
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introduction of the new services. These are detailed in the main body of the community impact assessment. They include:
 Extending the assisted collections scheme to assist older people, disabled people and pregnant women
 Putting in place specific marketing and communications activities to engage with ethnic minority groups that do not speak
English as a first language
 Providing larger general waste bins to large families, which will specifically assist Orthodox Jewish and Muslim families.
Section G – Next Steps
Quality Assurance
When you have completed your CIA, you should send it to your directorate Equality Link Officer who will arrange for it to be quality
assured. Your CIA will be returned to you if further work is required. It is important that your CIA is robust and of good quality as it may
be challenged
“Sign off” within your directorate
Your directorate Equality Link Officer will then arrange for your CIA to be “signed off” within your directorate (see below). Your directorate
Equality Lead Officer or other senior manager within your directorate should “sign off” your CIA (below).
Name
Signature
Date
Senior Manager
Lead CIA Officer
Publishing
When your CIA has been signed off within your directorate, your directorate Equality Link Officer will send it to Elaine Barber in the
Equalities and Cohesion Team for publishing on the council’s website.
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Monitoring
Your directorate Equality Link Officer will also send your CIA to your directorate Performance Officer where the actions identified within
your CIA will be entered into Covalent, the council’s performance management monitoring software so that progress can be monitored
as appropriate.
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