Community Impact Assessment Form For a summary of this Community Impact Assessment, click here Title of Community Impact Assessment (CIA): Children with Disabilities – Social Work Team Re-design Directorate: Children and Families - Specialist Date of assessment: February 2013 Names and roles of people carrying out the community impact assessment. (Please identify Lead Officer): Julie Moss Section A – What are you impact assessing? (Indicate with an “x” which applies):A decision to review or change a service A strategy A policy or procedure A function, service or project x Are you impact assessing something that is?:New Existing Being reviewed Being reviewed as a result of budget constraints x x 1 Describe the area you are impact assessing and, where appropriate, the changes you are proposing? The Children with Disabilities Social Work Team provides social work assessment and interventions for both Child Protection and Child in Need cases whilst ensuring that the needs of children with disabilities and complex needs are also met. The current service comprises of - Position 1 Practice Manager 1 Interim Practice Manager 1 Advanced Social Worker 11 Social Workers The proposed structure will include Position 1 Practice Manager 1 Advanced Social Worker 7 Social Workers 1.5 Reviewing Officer 1 Direct Payment Officer .5 Carers Assessor 2 Family Support Workers The current service consists of qualified social workers only, with no consideration having been given to the skills and expertise required for the delivery of services. The use of Family Support Workers has not been utilised by the team and the analysis of current cases has not been undertaken previously. This analysis assists in understanding what the proposed team design should comprise of and better reflects the requirements of the business. 2 Section B – Is a Community Impact Assessment required (Screening)? Consider what you are impact assessing and mark “x” for all the statement(s) below which apply Service or policy that people use or which apply to people (this could include staff) x Discretion is exercised or there is potential for people to experience different outcomes. For example, planning applications and whether applications are approved or not Concerns at local, regional or national level of discrimination/inequalities Major change, such as closure, reduction, removal or transfer Community, regeneration and planning strategies, organisational or directorate partnership strategies/plans Employment policy – where discretion is not exercised Employment policy – where discretion is exercised. For example, recruitment or disciplinary process If none of the areas above apply to your proposals, you will not be required to undertake a full CIA. Please summarise below why a full CIA is not required and send this form to your directorate equality link officer. If you have identified one or more of the above areas, you should conduct a full CIA and complete this form. Equality Areas Indicate with an “x” which equality areas are likely to be affected, positively or negatively, by the proposals Age x Religion and/or belief Disability x Sexual Identity Gender (including pregnancy and maternity and marriage and civil partnership) People on a low income (socio-economic inequality) x Gender reassignment Other (please state below) (For example carers, ex offenders, refugees and asylum seekers, gypsies and travellers) Carers x Race 3 If any of the equality areas above have been identified as being likely to be affected by the proposals, you will be required to undertake a CIA. You will need only to consider those areas which you have indicated are likely to be affected by the proposals 4 Section C – Monitoring information C1 Do you currently monitor by the following protected characteristics or equality areas? Age Yes (Y) or No (N) Disability Yes If no, please explain why and / or detail in the action plan at Section E how you will prioritise the gathering of this equality monitoring data. Yes Gender (including pregnancy and maternity and marriage and civil partnership) Gender Reassignment Race Yes Religion and/or belief Yes Sexual Identity People on a low income (socio-economic inequality) Yes Yes Other (please state) (For example carers, ex offenders, refugees and asylum seekers, gypsies and travellers) 5 Section C (continued) – Consultation C2 Are you intending to carry out consultation on your proposals? Yes If “no”, please explain your reason(s) why If “yes”, please give details of your consultation exercise and results below Informal consultation has taken place with staff and managers to understand the current service provision and the future requirements of the service. Information from Service Users has been incorporated within the proposal in relation to Family Support Workers and the skill mix within the service. Consultation began with the Unison at DCSC on 19th September 2012 Formal consultation with staff has been undertaken as part of the re-design process. Staff were invited to attend Staff briefings on 20th September 2012 where the service redesign proposal was outlined. All staff have been offered 1-1s to discuss personal issues and concerns however these were declined. There was an additional meeting held with the unions on the 30th November 2012. Formal written response to union concerns have been given. . Service user consultation has taken place by means of a letter to service users that outlined the changes and the letter welcomed service user comments. 212 letters were sent out. Six responses were received from Service Users. Concerns raised included – o Not having access to a dedicated social worker o Children and families having to wait to have access to a social worker o Reduced availability of social workers 6 o It was considered extreme to make savings in this area o The consultation period being too short and being over the Christmas period One respondent requested additional information on current workloads against the proposed structure to allow an assessment to be made of the likely impact. This information was forwarded and no further correspondence was received. One respondent welcomed the redesign and felt it was long overdue. The initial consultation period was extended until the 2nd November 2012. The consultation period has exceeded the legal requirement of 30 days. The draft community impact assessments will been shared and discussed with the Trade Unions and Equality Advocates. Feedback from the consultation will be considered and acted upon if appropriate. Full details of the results from the consultation process will be included in the subsequent report to Lead Member prior to a final decision being taken on the acceptance of the proposal. Consultation events with parents were held on 15th April 2013, these took place at 9.30am and 6.00pm in the Council Chamber. The Service Manager and Practice manager attended the first session. One parent attended the first session and aired concerns that his son would not be allocated a social worker. He was given assurances that if his son had high level needs and required a social worker then this would still be the case. Two other parents came to the reception after the event. Colin Jones spoke to these separately. Again the same concerns were aired and assurances given. One parent telephoned the Service Manager, this parent was concerned that the SEN redesign would have an effect on his son. He was informed that the Children with Disability redesign concerned the social work team rather than the SEN service. At the event held at 6.00pm, the Service Manager and Practice Manager attended. No parent attended this session. A letter was again sent to all service users on the 26th March outlining the proposal. Parents and carers were given 24 days in which to respond. Four responses were received which related to the availability of social workers. The availability of staff will remain as the percentage of work being managed by the Reviewing Officer, Direct Payments Officer and Carers Assessor will reduce the current requirement for social workers. 7 Section C (continued) – Analysis C3 What information has been analysed to inform the content of this CIA? What were the findings? Service review has been undertaken to understand the requirements of both service users, key stakeholders and staff. Key findings have included – Please include details of, for example, service or employee monitoring information, consultation findings, any national or local research, customer feedback, inspection reports, and any other information which will inform your CIA. o The skill mix within the team had not been considered to ensure cost effectiveness and efficiencies were maximised o The resource requirements for the team had not been reviewed to ensure it reflected the capacity matched the demand Benchmarking with other Local Authorities has been undertaken to ensure the proposal is in line with current research and policy demands. Please specify whether this was existing information or was obtained specifically in relation to this equality analysis and CIA process Service Users will still receive a social work service – this will now be complemented by the additional skills provided by the new posts within the team. The current service consists of qualified social workers only, with no consideration having been given to the skills and expertise required for the delivery of services. The use of Family Support Workers has not been utilised by the team and the analysis of current cases has not been undertaken previously. This analysis assists in understanding what the proposed team design should comprise of and better reflects the requirements of the business. Current Caseloads Type of Case Numbers of Cases 222 Total number of 8 cases Breakdown of Cases Direct Payments 74 Carers Assessments 193 (2011-12) Child In Need 137 Child Protection 3 Looked After Children 21 A projected caseload for the CWD social work team would be approximately 135 in total. The remainder would be closed to a social worker and appropriately managed by the Children with Disabilities Reviewing Officer and Direct Payments Officer. It is anticipated that there would be approximately 10 child protection cases at any given time on the team rather than the 3 identified presently. This figure is based on the total number of child protection cases currently managed across both the Referral and Initial Assessment team, where the children has a disability, and the Children with Disabilities team. On current projections this would mean each social worker would hold 20+ cases and the ASW would hold a small number of complex cases. The team will continue to hold the remaining child in need cases – as many of the children have very complex needs. The team are starting to write child in need plans for each of these children and this will be completed by September 2012. Child Protection Cases – A social worker from the Referral and Initial Assessment Team or Child Protection/Child In Need Service have always led and been the allocated worker when completing Child Protection enquiries. From September 2012 the CWD team will hold these cases. The introduction of the Advanced Social Worker, to the team, who has considerable experience within the child protection field will compliment this move. The numbers of CP 9 cases will increase, with the CWD social worker being the key worker. The ASW or team manager will chair strategy discussions and provide the appropriate level of oversight, supervision and direction. Consultation and support will continue to be sought from RIAT service and the Safeguarding Unit as necessary. Looked After Children – Children who are looked after or with Next steps should have the main keyworker closely linked with Next Steps or the Looked After Children’s team. Within this proposal a social worker to manage all LAC cases would form part of the CWD team and take those cases through to transition. Those cases which meet the remit of the Next Steps service would be transferred to ensure they receive the appropriate level of service. Direct Payment – In line with government policy, it is anticipated the growth of direct payments will continue. The reviewing officer role will enable the majority of these cases to be closed to a social worker and be reviewed yearly. The reviewing officer function needs to be a social work qualified role. It is not anticipated the role would vary from the role of a social worker except that the RO would not be a case holder. If an increase in direct payments is requested, then the case would be referred back to the social work team for a full reassessment and agreement by panel. If there are minor changes the RO can do this without reference back to the Disability Resource Panel or social work team. The Direct Payment Officer will support the processing of Direct Payments – this post will not require a social work qualification however this post will be reviewed further before a final decision is made in relation to the absolute role and function. It will remain in the structure and needs to be established subject to further evaluation. The Carers Assessor would be part of the team but would provide a dedicated service to undertake carer’s assessments. This post would not require a social work qualification. The development of the proposal is in line with team structures within neighbouring authorities and has been benchmarked against services across the region. Proposed case loads are again comparable with neighbouring authorities. The Practice Manager would have supervisory responsibility for the qualified social workers who form part of the team – the Advanced Social Worker would supervise the unqualified staff within the service. In the absence of the Practice Manager cover would be provided from the RIAT service. 10 Section D – Potential impacts and how these will be addressed Could your proposals have a differential impact relating to age equality Will people within certain age ranges not be getting the outcome they need? Will people within certain age ranges be disadvantaged as a result of your proposals? If the impact is negative, how will it be reduced or eliminated? If you are unable to eliminate, reduce or mitigate negative impacts, are your proposals potentially discriminatory on the grounds of age? Yes (Y) No (N) Explain impact(s) and what evidence or data exists to support your analysis? N Service users will not be negatively affected as they will continue to receive a social work service which will be supported by a range of other professionals within the team. Social Workers will be in a position to focus on their statutory role whilst other tasks will be undertaken by other professionals within the team. We will ensure that all formal policies and procedures are adhered to ensuring that no discrimination on any ground is experienced by any service user or staff. In order to minimise the impact on staff, they will be offered options of: • Consider Voluntary Early Retirement / Voluntary Severance as possible redeployment opportunities/ Reduced hours / Careers breaks • Use of any vacant posts within the service/across the council that are deemed critical as redeployment opportunities It should be noted however that the above opportunities may not align with existing grades and/or locations and the Employee Assistance Scheme will be utilised to minimise the impact on any member of staff who experiences a reduction in pay as a result of this proposal. Y Will the proposals mean that people within certain age ranges will experience positive outcomes? Highlight any positive impacts Services will continue to be provided in a more targeted way – Short Breaks will be appropriately reviewed with independence and parents/carers will be supported to access Direct Payments which will improve choice of service provision 11 Are the proposals likely to impact on community cohesion? Is there potential to enhance relationships between people who share a protected characteristic and those who do not? Identify areas where there is potential to foster good relations Section D (continued) – Potential impacts and how these will be addressed Could your proposals have a differential impact relating to disability equality Will people with a disability not be getting the outcome they need? Will people with a disability be disadvantaged as a result of your proposals? If the impact is negative, how will it be reduced or eliminated? If you are unable to eliminate, reduce or mitigate negative impacts, are your proposals potentially discriminatory on the grounds of disability? Yes (Y) Will the proposals mean that people with a disability will experience positive outcomes? Highlight any positive impacts y No (N) Explain impact(s) and what evidence or data exists to support your analysis? n No disadvantage will be experienced – Support will be offered and targeted dependant on the needs of the child/young person. Those requiring social work assessment and intervention i.e. those children who meet the Child Protection or Child in Need threshold will continue to receive appropriate support. Specific support will be provide to those needing assistance with Direct Payments and the application for Carers Assessments. Those accessing Short Breaks will have their care reviewed independently Caseload data for the last 3 years has remained static within the team which support the current proposal – benchmarking against other authorities who are classed as providing excellent services for children with disabilities Service users will have the additional advantage of Family Support Workers who can provide lower level interventions and support over a longer period of time. 12 Are the proposals likely to impact on community cohesion? Is there potential to enhance relationships between people who share a protected characteristic and those who do not? Identify areas where there is potential to foster good relations Section D (continued) – Potential impacts and how these will be addressed Could your proposals have a differential impact relating to gender equality (this includes pregnancy and maternity and marriage and civil partnership) Will men, women or boys and girls not be getting the outcome they need? Will men, women or boys and girls be disadvantaged as a result of your proposals? If the impact is negative, how will it be reduced or eliminated? If you are unable to eliminate, reduce or mitigate negative impacts, are your proposals potentially discriminatory on the grounds of gender? Will the proposals mean that men or women, boys or girls will experience positive outcomes? Yes (Y) No (N) Explain impact(s) and what evidence or data exists to support your analysis? n 13 Highlight any positive impacts Are the proposals likely to impact on community cohesion? Is there potential to enhance relationships between people who share a protected characteristic and those who do not? Identify areas where there is potential to foster good relations Section D (continued) – Potential impacts and how these will be addressed Could your proposals have a differential impact relating to equality for people planning, undergoing or who have undergone gender reassignment? Will people planning, undergoing or who have undergone gender reassignment not be getting the outcome they need? Will people planning, undergoing or who have undergone gender reassignment be disadvantaged as a result of your proposals? If the impact is negative, how will it be reduced or eliminated? If you are unable to eliminate, reduce or mitigate negative impacts, are your proposals potentially discriminatory on the grounds of gender reassignment? Yes (Y) No (N) Explain impact(s) and what evidence or data exists to support your analysis? Will the proposals mean that people planning, undergoing or who have undergone gender reassignment will 14 experience positive outcomes? Highlight any positive impacts Are the proposals likely to impact on community cohesion? Is there potential to enhance relationships between people who share a protected characteristic and those who do not? Identify areas where there is potential to foster good relations Section D (continued) – Potential impacts and how these will be addressed Could your proposals have a differential impact relating to race equality Will certain racial groups not be getting the outcome they need? Will certain racial groups be disadvantaged as a result of your proposals? If the impact is negative, how will it be reduced or eliminated? If you are unable to eliminate, reduce or mitigate negative impacts, are your proposals potentially discriminatory on the grounds of race? Yes (Y) No (N) Explain impact(s) and what evidence or data exists to support your analysis? n Services are provided for all children and young people in Salford who meet the threshold criteria for the service Will the proposals mean that people within certain racial groups will experience positive outcomes? Highlight any positive impacts 15 Are the proposals likely to impact on community cohesion? Is there potential to enhance relationships between people who share a protected characteristic and those who do not? Identify areas where there is potential to foster good relations Section D (continued) – Potential impacts and how these will be addressed Could your proposals have a Yes (Y) differential impact relating to religion or belief equality Will people of certain religions or who have particular beliefs not be getting the outcome they need? Will people of certain religions or who have particular beliefs be disadvantaged as a result of your proposals? If the impact is negative, how will it be reduced or eliminated? If you are unable to eliminate, reduce or mitigate negative impacts, are your proposals potentially discriminatory on the grounds of religion or belief? Will the proposals mean that people of certain religions or who have particular beliefs will No (N) Explain impact(s) and what evidence or data exists to support your analysis? Services are provided for all children and young people in Salford who meet the threshold criteria for the service. Specific services are provided for the Jewish Community and assessment take into consideration a child/young person’s needs dependent upon the religion or belief 16 experience positive outcomes? Highlight any positive impacts Are the proposals likely to impact on community cohesion? Is there potential to enhance relationships between people who share a protected characteristic and those who do not? Identify areas where there is potential to foster good relations Section D (continued) – Potential impacts and how these will be addressed Could your proposals have a differential impact relating to sexual identity equality Will gay, lesbian and/or bisexual people not be getting the outcome they need? Will gay, lesbian and/or bisexual people be disadvantaged as a result of your proposals? If the impact is negative, how will it be reduced or eliminated? If you are unable to eliminate, reduce or mitigate negative impacts, are your proposals potentially discriminatory on the grounds of sexual identity? Will the proposals mean that gay, lesbian and/or bi-sexual people will experience positive outcomes? Highlight any positive impacts Yes (Y) No (N) Explain impact(s) and what evidence or data exists to support your analysis? n Services are provided for all children and young people in Salford who meet the threshold criteria for the service. 17 Are the proposals likely to impact on community cohesion? Is there potential to enhance relationships between people who share a protected characteristic and those who do not? Identify areas where there is potential to foster good relations Section D (continued) – Potential impacts and how these will be addressed Could your proposals have a differential impact on socio economic equality (people on a low income)? Will people on a low income not be getting the outcome they need? Will people on a low income be disadvantaged as a result of your proposals? If the impact is negative, how will it be reduced or eliminated? If you are unable to eliminate, reduce or mitigate negative impacts, are your proposals potentially discriminatory on the grounds of socio economic inequality? Yes (Y) No (N) Explain impact(s) and what evidence or data exists to support your analysis? No negative impact known Will the proposals mean that people on a low income will experience positive outcomes? 18 Highlight any positive impacts Are the proposals likely to impact on community cohesion? Is there potential to enhance relationships between people who share a protected characteristic and those who do not? Identify areas where there is potential to foster good relations Section D (continued) – Potential impacts and how these will be addressed Could your proposals have a Yes (Y) differential impact relating to any other equality groups, for example, carers, ex offenders, refugees and asylum seekers, gypsies and travellers)? Will people within any other groups not be getting the outcome they need? Will people within any other groups be disadvantaged as a result of your proposals? If the impact is negative, how will it be reduced or eliminated? If you are unable to eliminate, reduce or mitigate negative impacts, are your proposals potentially discriminatory for people within any other groups? Will the proposals mean that people within any other groups will experience positive No (N) Explain impact(s) and what evidence or data exists to support your analysis? No negative impact known 19 outcomes? Highlight any positive impacts Are the proposals likely to impact on community cohesion Is there potential to enhance relationships between people who share a protected characteristic and those who do not? identify areas where there is potential to foster good relations Section E – Action Plan and review Detail in the plan below, actions that you have identified in your CIA, which will eliminate discrimination, advance equality of opportunity and/or foster good relations. If you are unable to eliminate or reduce negative impact on any of the equality areas, you should explain why Impact (positive or negative) identified Proposed action Person(s) responsible Improved outcomes for service users Development of an Outcomes framework for the service Service Manager Targeted interventions for service users Audit of skill mix within the service – development of a training plan for the team Practice Manager Where will action Target date be monitored? (e.g., Directorate Business Plan, Service Plan, Equality Action Plan) Service Plan April 2013 Service Plan 20 April 2013 Required outcome Could making the changes in any of the above areas have a negative effect on other groups? Explain why and what you will do about this. Review Your CIA should be reviewed at least every three years, less if it has a significant impact on people. Please enter the date your CIA will be reviewed ……………………..You should review progress on your CIA action plan annually. 21 Section F – Summary of your CIA As your CIA will be published on the council’s website and accessible to the general public, a summary of your CIA is required. Please provide a summary of your CIA in the box below. Summary of Community Impact Assessment Brief summary of proposal or what you are impact assessing The Children with Disabilities Social Work service is being redesigned to ensure there is an appropriate skill mix within the team – This assessment considers the impact on service users who access social work support as there will be a reduction in social workers How did you approach the CIA and what did you find? The CIA has been considered and completed by the Head of Service, Service Manager and feed back from Service Users and staff. National and local research has been used to develop the proposal. Some changes have been made to the proposal following feedback from staff. Additional information was provided to Service Users, where requested, to assist in providing the rationale for the changes What are the main areas requiring further attention? Further attention needs to be given to the development of a multi-agency service which will further enhance the offer to service users Summary of recommendations for improvement Section G – Next Steps 22 Quality Assurance When you have completed your CIA, you should send it to your directorate Equality Link Officer who will arrange for it to be quality assured. Your CIA will be returned to you if further work is required. It is important that your CIA is robust and of good quality as it may be challenged “Sign off” within your directorate Your directorate Equality Link Officer will then arrange for your CIA to be “signed off” within your directorate (see below). Your directorate Equality Lead Officer or other senior manager within your directorate should “sign off” your CIA (below). Name Signature Date Senior Manager Julie Moss February 2013 Lead CIA Officer Publishing When your CIA has been signed off within your directorate, your directorate Equality Link Officer will send it to Elaine Barber in the Equalities and Cohesion Team for publishing on the council’s website. Monitoring Your directorate Equality Link Officer will also send your CIA to your directorate Performance Officer where the actions identified within your CIA will be entered into Covalent, the council’s performance management monitoring software so that progress can be monitored as appropriate. 23