2005-06 Continuing Education
Planning Statements
Clarence Smith
Dean of Continuing Education
June 3, 2005
Economic & Workforce
Development
Cape Fear Community College
Occupational Extension (OE)
OE provides workforce development
training to support the needs of area
business, industry, and government
thereby promoting economic
development and quality of life within
our service area.
Continuing Education Overview
Continuing
Education
Registrar
Basic Skills
ABE/GED/AHS
ESL
CED
Burgaw Campus
Prisons
Hampstead Campus
BIG Center
Health and Safety
Small Business Center
Nurse Aide
Human Resource Dev
Defensive Driving
FIT/NEIT
EMT
Computer/Language
Firefighter Training
Law Enforcement
Community Service
We deliver classes through…
On and off-site
training classes
Individual
consulting
and
mgmt group
sessions
24/7
scheduling
Short-term
workshops
and seminars
Continuing Education
Department
We partner with businesses,
industries, and public/private
agencies to offer:
• Quality instruction
• Flexible hours
• Low-cost courses
• Customized courses for
specific needs
We have over 1,370 approved
courses on our Master Course List
with the maximum tuition for any
course being $65.00
2004 – 2005 Enrollment
MS OFFICE
TAX GUIDES
VERIZON
NURSE AIDE
HAZ MAT TNG
WEB PAGE
WELDING
POTTERY
NOTARY
AUTOCAD
ADULT HS
RADAR OPS
QUICKBOOKS
FIREARM TNG
FOOD SAFETY
AUTO SAFETY
EMT BASIC
SCULPTURE
1,830 TOTAL
CLASSES
38,566 students* enrolled in CE & BS classes during
2004 – 2005
*Duplicated headcount
Community Partnerships
Relationships with business, industry, and organizations are essential
to offer workforce training to meet local needs.
Just a few of the many partnerships . . .
Verizon
Wireless
Britthaven
NH Co.
NC Highway
North Chase
Sheriff's Dept.
Patrol
NH Firefighters
Association
Cape Fear
Hospital
NH Co.
NH Co.
Sheriff's Dept.
Juvenile Services
Carolina Beach
Police Department
Vita Link
NH County Department Employment Security
Of Social Services
Commission
Invista
Wilm. Professional
Firefighters Assoc.
Partners for
Economic Inclusion
Wilmington Housing
Authority
UNC-W Nursing
Program
GNF/GE
Industries
Burgaw Chamber
of Commerce
Pender Co.
EMS
NH Co. 911 Center
Wilmington Industrial Wilmington Small
Business Coalition
Development
Pender Co Economic
Devel. Alliance
Surf City
EMS
Cape Fear
CDC
Greater Wilm. Chamber
of Commerce
Some of our other partners. . .
New Hanover Health Network (NHREMS, Cape Fear Hospital, Pender Hospital,
VitaLink and AirLink Critical Care Transport, VitaLine Transport) * Pender
County Schools * New Hanover Regional EMS Model System (1st in state)
with North Carolina State Office of EMS (OEMS) * New Hanover County Fire
and Rescue Services * New Hanover County Sheriff's Dept.Pender County
Employment Security Commission * New Hanover County * Juvenile Services
* New Hanover County 911 Center * Pender County EMS and Rescue, Inc.*
Surf City EMS*GNF/GE Industries * Union Rescue Squad * Wilmington City
Fire Department * Wrightsville Beach Fire Department * Carolina Beach
Police Department * Leland Police Department * North Carolina Highway
Patrol * NHRMC Special Police* New Hanover County Sheriff's Department *
New Hanover County Division of Prisons * Pender County Sheriff's
Department * UNC-W Police Department * Wilmington Police Department *
Wrightsville Beach Police Department * UNC-Wilmington * New Hanover
Regional Medical Center * Nursing Homes:* Cypress Pointe*Mariner Health
Care* Britthaven North Chase* Autumn Care Myrtle Grove*Brunswick
Cove*Woodbury Wellness Center*DDC/MC Safety*Defensive Driving – North
Carolina Safety & Health Council*Motorcycle Safety - New Hanover
Motorcycle Safety Foundation*Auto Dealer Continuing Ed - North Carolina
Department of Motor Vehicles*Escort Driver Certification - New Hanover
Department of Transportation (no recent demand for 2004)*North Carolina
State Ports*Wilmington Housing Authority*New Hanover Community Action,
Inc.*North Carolina State University*New Hanover Health Department*Cape
Fear Literacy Center*Southeastern Mental Health Center*Wilmington
Industrial Development Center*New Hanover County Department of Social
Services*Employment Security Commission*
CE Supervision Objectives for
2005-06
Objective 1: Coordinate
location of the Records Audit
Department for all personnel to
be housed in one area. (Goal 2)
Why? To ensure the security of files
containing student and instructor
information as well as provide quality
service to CE & BS staff.
Objective 2: Train CE staff on
Colleague to ensure a safe and
accurate accountability. (Goal 3)
Why? To comply with state guidelines
in record accountability.
Objective 3: Track budgets by
director to project costs for the
upcoming year. (Goal 10)
Why? To spend allocated funds to
sufficiently meet training needs.
Objective 4: Update CE record
files. (Goal 2, 7)
Why? To meet state mandated
retention guidelines.
CE Supervision Objectives for
2005-06
Objective 5: Implement a
customer service initiative for all
CE divisions. (Goal 1)
Why? To further enhance the
communication between CE personnel
and our customers.
Objective 6: Prepare for SACS
visit. (Goal 1)
Why: To ensure that training programs
and services comply with guidelines by
SACS.
Firefighter Training
During 2004-2005, the
Continuing Education
Department provided
training to 5,935
students* who serve as
both paid and volunteer
fire fighters and members
of rescue squads in the
state.
*Duplicated headcount
85% of NC
Firefighters are
trained at local
community
colleges.
Law Enforcement and EMT
Over 6,978 EMT
and Law
Enforcement
Officers* were
trained at CFCC.
*duplicated headcount
90% of NC Law
Enforcement and
EMT personnel are
trained at local
community
colleges.
Health Training
463 students
completed Nurse
Aide Level I & II
during 2004 –2005
OE Objectives for 2005-06
Objective 1: Coordinate
Hampstead Center closing and
relocation of the fire training
program/staff to the North
Campus Engineering building.
(Goal 1, 2)
Why? Hampstead Campus to close
December 2005.
Objective 3: Meet demands of
the law enforcement community
by providing new state
mandated training. (Goal 1)
Why? Provide quality training for law
enforcement officers to help ensure a
safer community.
Objective 2: Continue
Objective 4: Hire a full-time
preparations for Safety Training EMT Instructor by Fall 2005
Center to be built at the North semester. (Goal 1, 8)
Campus. (Goal 2)
Why? Consolidate training for area
emergency providers. Master Plan has
been completed and meetings with
stakeholders continue.
Why? Meet EMT State Credentialing and
record keeping requirements.
OE Objectives for 2005-06
Objective 5: Develop and implement a
summer masonry program at the New
Hanover Correctional Facility. (Goal 1)
Why? Meet inmate training needs.
Objective 6: Implement an advanced
welding program at the Pender Correctional
Facility. (Goal 1)
Why? Provide inmates with skills for entry or higher-level
jobs.
Center for Business, Industry
& Government Training
The BIG Center is a vital component of the area’s business and
economic development. We partner with local organizations to
provide skills training to our region’s workforce through the
following programs:
•
•
•
•
•
Focused Industrial Training (FIT)
New & Expanding Industry Training (NEIT)
The Small Business Center (SBC)
Human Resources Development (HRD)
Workforce Development courses for the general public
and specific industry sectors.
Real Jobs!
Real People!
Real Results!
New & Expanding Industry Training
(NEIT)
NEIT provides customized training to
companies creating twelve or more
new jobs.
Who is Eligible?
• Manufacturing and Technology
sectors
• Telecommunications
• Warehousing and Distribution
Centers.
2004 Success Story
• Verizon Wireless
To date, coordinated training for
1652 Verizon employees
Focused Industrial Training
(FIT)
FIT serves manufacturing
companies to update the skills
and technical knowledge of
their workforce.
The FIT program
• Assesses a company’s training
needs
• Develops and delivers
customized training programs
BIG Center Objectives for 2005-06
Objective 1: Add training
programs to meet changing
business and industry needs.
Objective 3: Increase public
awareness of Occupational
Extension (OE) courses. (Goal 1)
(Goal 1)
Why? Respond to increased training &
development needs of local industries.
Why? Increased participation will enhance
local workforce preparedness.
Objective 2: Broaden industrial
client base. (Goal 1, 6, 12)
Why? Strengthen partnerships with area
industries to assist them in remaining
competitive and economically stable.
Objective 4: Provide additional
teacher recertification courses for
Pender and New Hanover public,
private, and home-school
teachers. (Goal 1)
Why? Meet training needs of local
teachers to continue to improve learning
outcomes.
Human Resources Development
Mission: The Human Resources Development
Program prepares unemployed and underemployed
individuals for success in the workplace.
Provided training to 2,058*
clients in:
•Employability Skills
•Computers
•Budgeting
•Life Skills
*Duplicated headcount
HRD Objectives for 2005-06
Objective 1: Restructure the
“Rising to Success Class” course
with the Department of Social
Services. (Goal 1, 6)
Objective 3: Offer ongoing day and evening
computer classes to Career
Start participants. (Goal 1)
Why? Better serve the employment
training needs of Social Services clientele.
Why? Encourage participation with
flexible hours.
Objective 2: Offer two sets of
classes for the “Farmers Adopting
Computer Training” (FACT)
program. (Goal 1, 6)
Why? Improve accounting skills for
Pender County small farmers.
Small Business Center (SBC)
MISSION: Increase the success
rate and number of profitable
small businesses.
DELIVERY METHOD:
•45+ Seminars/Classes per Year
•One-on-One Business counseling
•Resource Library
2004-05 SUCCESSES:
•Increased Registrations 158%
Yr2004-05 (500) vs. Yr2002-03 (191)
•Secured $6,250 NOW Grant Again
•Introduced Online PreRegistration
SBC Objectives for 2005-2006
Objective 1: Enhance
marketing efforts to increase
class and counseling session
attendance. (Goal 1, 6)
Objective 3: Increase
partnerships with
business/organizations located
in Pender County. (Goal 1, 6)
Why? To serve a greater number of
small business owners and
entrepreneurs.
Why? Respond to rapid business
growth in Pender County.
Objective 2: Provide higher
quality resources to Small
Business Center clients. (Goal
1, 6)
Why? To enhance the rate and
success of small business start-ups.
Basic Skills Division
Provides literacy and life-skills
education for adults to assist them
to be economically viable and
prepared for advanced educational
opportunities.
3,000 adults enrolled in Basic Skills
classes during the 2004 – 2005
school years.
The Basic Skills Program directs one
of the largest high school diploma
programs in our service area.
Basic Skills Division
• General Educational
Development (GED)
• Adult High School (AHS)
• English as a Second Language
(ESL)
• Compensatory Education
(CED)
• Adult Basic Education (ABE)
• Work Place Literacy
• Family Literacy
Basic Skills Objectives for
2005-2006
Objective 1: Complete
transfer from SUN to
Colleague system. (Goal 1, 3)
Objective 3: Develop
ABE/GED workplace literacy
class. (Goal 1, 6)
Why? To ensure students experience
an imperceptible transition from SUN
to Colleague.
Why? To provide for New Hanover
and Pender Counties’ workforce a
convenient means to increase their
literacy skills and career
opportunities.
Objective 2: Conduct a self
review for SACS. (Goal 1)
Objective 4: Reconfigure
advisory board. (Goal 1, 6)
Why? To ensure students receive a
quality education and graduate from
an accredited institution.
Why? To ensure advisory board
consists of confreres who can direct
the development of a marketing plan.
CED/ABE/GED/AHS Objectives
for 2005-2006
Objective 1: Develop an open
lab time for ABE/GED /AHS
students. (Goal 1, 3)
Objective 3: Develop procedures
and curriculum for ABE/GED on-line
courses. (Goal 1, 3)
Why? To provide students additional
opportunity and support to increase
their literacy skills.
Why? To provide students with a more
convenient medium to complete their high
school diploma equivalency.
Objective 2: Develop
computer lab course for the
AHS program. (Goal 1, 3)
Why? To prepare students for the
requirements of further education and
workplace demands.
ESL Objectives for 2005-2006
Objective 1: Expand times
and days of certain current
ESL courses. (Goal 1)
Objective 3: Develop an ESL
open lab time for students.
Why? To increase students’
opportunities to attend class and
increase their verbal and written
communication skills.
Why? To provide students with
additional opportunity and support to
increase their verbal and written
communication skills.
Objective 2: Develop
procedures and curriculum for
ESL on-line courses. (Goal 1, 3,
Objective 4: Develop a
procedure to transition ESL
into GED or AHS. (Goal 1, 7)
5)
Why? To provide students a more
convenient medium to increase their
verbal and written communication
skills.
(Goal 1)
Why? To provide students a seamless
transition into GED or AHS programs
to complete their high school diploma.
Community Services/Self-Supporting
(CSS)
Community Services provides
seminars and events to promote
the quality of life and provide
for the unique needs of area
citizens.
CSS Objectives for 2005-2006
Objective 1: Expand CS/SS
class offerings in Pender County
by examining the feasibility for
Cabinet Making, Ceramics, and
Sculpture classes. (Goal 1)
Objective 3: Con
Ed….Continue to partner with
Curriculum to offer cultural
events at the College. (Goal 1, 6,
Why? Meet expressed area needs.
Why? To promote the College’s Arts
and Science program by providing
cultural enrichment to the community.
Objective 2: Expand the
number of Auto-Emission classes
in the CFCC service area. (Goal 1,
6) con edu
Why? Meet new standards required for
auto-emissions in North Carolina.
12, 13)