WHAT DOES MEDICAL HOME MEAN TO YOUR FAMILIES

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WHAT DOES MEDICAL HOME

MEAN TO YOUR FAMILIES

Medical Care is just part of our lives

Medical Home- definition

Medical Goals What does it mean for patients

• Accessible

• Family Centered

• Continuous

• Comprehensive

• Coordinated

• Compassionate

• Culturally Effective

• Be there when I need you

• Recognize that I’m the most important member of the team

• Be my partner over time

• Provide or help me with the health care services I need

• Help me navigate the health care system.

• Know me as a person

• Speak to me so I can understand you.

Doctors’ offices are Changing

YOU MAY FIND:

• “AFTER HOUR” APPOINTMENTS

• CARE COORDINATORS

• INFORMATION ABOUT COMMUNITY RESOURCES

• INFORMATION IN YOUR OWN LANGUAGE

Medical home care coordination

Practice-Based Care Coordinators

Not always done by the physician

• Makes sure specialists and primary care doctors are communicating

• Coordinates appointments

• Is aware of, and shares with you community resources

• Communicates with schools, mental health, dental

• Refers you to other families for peer to peer support

Doctor’s offices are changing

You may experience:

• More questions about your child’s behavior

• More questions about your social living situations

• More questions about mental health

• More “screening” questionnaires about your child’s development

• More questions about your child’s school experience

Your level of participation

Family Centered Care requires family input!

Moving from “They told me…” to “WE decided…”

• Expect to share with your doctor what your child does well

(his strengths)

• Expect to share your concerns

• Expect to participate in decision making and planning care and treatment

• Be prepared before attending a well child visit!

GOAL:

PARENTS SHOULD FEEL MORE

CONFIDENT CARING FOR THEIR

CHILDREN WITH SPECIAL NEEDS AFTER

AN APPOINTMENT,

NOT LESS CONFIDENT!

SOMETIMES OUR KIDS DO AMAZING THINGS

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