Motlow State Community College Action Plan & Outcome Assessment Report for Institutional Effectiveness Planning Year: July 1, 2014 – June 30, 2015 Assessing Year: July 1, 2013 – June 30, 2014 Unit: McMinnville Center Related Strategic Goal: 3.1 Monitor and improve the effectiveness of educational programs and services. Action Plan #: MMCT-05 Action Plan Title: McMinnville Center Enrollment Initiative Desired Outcome: The McMinnville Center will reach out to students interested in attending Motlow. Description of Action Plan and Related Activities: We will maintain a record of students who pick up applications at the McMinnville Center. We will follow up within one month to see if the student has submitted an application and/or registered for classes. During this follow up call, we will determine if there is any extra assistance we can provide the student to get them started taking classes at Motlow. Team Members: McMinnville Center Staff Timeline: Expected results can be completed by June 2013 Est. Cost: $0 Budgeted: Included in current budget Evidence of Success: We will maintain a log in our office of these actions. Current Status: On Schedule Describe Progress: Fall 2013 We did revise this goal, and we have a temporary part-time financial aid person in place. Copies of phone calls she is making to students with missing financial aid requirements are attached. Fall 2012 We have performed the follow-up calls to students. Basically, we found that students did not enroll because a) life happened, or b) they did not get their financial aid completed. Due to these findings, we would like to revise this goal for next year to work with students earlier on their financial aid requirements. This seems to be key in enrollment. Describe Needed Changes: Fall 2014 We expect to have some new initiative next year in place to promote the TN Promise program. Fall 2013 For next year, our plans are to change this effort from an admissions focus to a financial aid focus. During the summer, we plan to contact as many students as time permits that have outstanding financial aid requirements with no activity. We believe this will help more students to enroll and remain enrolled. List of Supporting Documentation: Copies of students contacted with missing financial aid requirements are attached. Date Last Updated: 6/15/2014