Motlow State Community College
Action Plan & Outcome Assessment Report for Institutional Effectiveness
Planning Year: July 1, 2013 – June 30, 2014
Assessing Year: July 1, 2012 – June 30, 2013
Unit: Administrative Computing Services
Related Strategic Goal: 4.2 Motlow State Community College will advance our college as a role model
for sustainability.
Action Plan #: ADSV-04
Action Plan Title: Provide technical cross-training
Desired Outcome: Each Administrative Computing Services staff member will receive technical crosstraining that will enable them to be qualified to perform job duties usually handled by other members of
Administrative Computing Services.
Description of Action Plan and Related Activities: Each staff member will receive daily and continuing
technical training, as new situations arise, from another staff member utilizing the software
solution/technical skills the teaching staff member specializes in.
Team Members: Administrative Computing Services unit staff members
Timeline: Evaluate annually by December 1.
Est. Cost: $0
Budgeted: Included in current budget
Evidence of Success: A formal review will be conducted during each employee’s annual evaluation to
determine the employee’s skill and knowledge gained during cross-training. The result of the review will
be available in an annual summary report .
Complete the following when assessing a plan
Current Status: On Schedule.
Describe Progress: The Annual Performance Evaluations were completed for each member of
Administrative Computing Services. Each employee’s evaluation reflected at least one successful crosstraining event that increased the employee’s effectiveness and versatility.
Describe Needed Changes: No changes are required.
List of Supporting Documentation: The employees’ Annual Performance Evaluation report is on file in
the Human Resources department.
Date Last Updated: April 30, 2013