Motlow State Community College
Action Plan & Outcome Assessment Report for Institutional Effectiveness
Planning Year: July 1, 2013 – June 30, 2014
Assessing Year: July 1, 2012 – June 30, 2013
Unit:Academic Technologies
Related Strategic Goal:
3.1 Monitor and improve the effectiveness of educational programs and services.
Action Plan #:ACTH-01
Action Plan Title: Technology Training and Support for the Motlow College Community
Desired Outcome: Increase faculty usage of D2L. Increase satisfaction with training provided for faculty
and staff at Motlow College in the use of Desire2Learn (D2L), Windows 7, Office 2010, and other
software and hardware as requested.
Increase satisfaction of support for students in the use of academic technologies, especially D2L.
Description of Action Plan and Related Activities: Survey faculty, staff, and students on quality of
training and support and improve any weak areas. Monitor use of D2L.
Team Members: Director of the Center for Academic Technologies and Center Staff
Timeline: June 30, 2014
Est. Cost: $ 120 per month for travel to
outlying campuses in January,
February, March, August, September
and October
Budgeted: Included in current budget
Evidence of Success: Continued efforts to add-to number of first-time faculty log-ins for D2L as
evidenced by report from D2L. Continued attendance of workshops and training session. Completed
evaluation forms by workshop attendees (faculty and staff). Summary showing averages will be
provided. Satisfactory or higher rating on services as indicated on technology surveys and workshop
evaluation forms (Faculty/Staff Survey and Student Survey of Technology). CIS survey results.
Complete the following when assessing a plan
Current Status: On Schedule
Assessment Procedures: Monitoring of first-time log-ins to the course management system. Keeping
track of attendees at workshops using the training database. Using evaluation forms handed out at
workshops to garner input about the effectiveness of workshops. Including items related to the Center
for Academic Technologies on the Information Technology Survey administered each fall.
Assessment Results and Use of Results:
Fall 2012 and Spring 2013
First time faculty log-ins to our course management continue to grow although not at the pace of a few
years ago. The slower pace is probably due to the fact that many faculty members have already begun
using the system so the new log-ins consists primarily of new faculty and staff. We will continue to offer
training and with the new version of the course management system (Desire2Learn/D2L) due to be
installed in December 2013, it is likely that additional interest will be generated in the system due to
new and enhanced features.
Attendance at workshop has increased from 100 last year to 128 this year. Part of this is due to adding
workshops related to Adobe Acrobat Pro. Workshops will continued be offered both on Adobe products,
Microsoft Office tools, and Desire2Learn workshops and other technology software if requested.
To increase interest in workshops and training, the Center for Academic Technologies will strive to offer
workshops targeted at the skill levels of various users. One of the lower ratings (96.6% agree/strongly
agree) was in the category of workshops being pitched at the right skill level. In addition, some
workshops will be made available in an online format in our course management system to better
accommodate the variety of schedules of our faculty and staff.
One of the comments in the survey requested more advanced workshops, however when a survey has
been sent to support staff each fall for office productivity workshops, the response has been
overwhelmingly to offer basic workshops. If a request is made for an advanced workshop on a specific
pieces of software, the Center for Academic Technologies wills strive to accommodate the request.
Describe Progress: Based on previous Desired Outcomes.
34 faculty, administrators and staff logged into D2L for the first time in 2012-13
128 faculty, staff, students, administrators attended training sessions
List of Supporting Documentation:
Type of Documentation
D2L First-time Faculty Log-ins Report
Training Attendees
Training & Workshop Session Evaluation
Form/Summary
Survey results – Fall 2012
File Name
D2L-first-time-logins_7-1-12_6-30-13.xlsx
Workshop-attendees.xlsx
Workshop-tally-sheet.pdf
IT-survey-results-fall-2012.pdf
Describe Needed Changes: More online, self-paced training so as to meet the varying schedules of
faculty and staff.
Date Last Updated: June 12, 2013