Director: 汪美香 教授 Reporter : 李文雄 M9990301 施惟詠 M9990108 蔡尚昆 M9990208 Company Profile SWOT & Five Forces Analysis Company Feature ( MIS Views) Business Challenges Sloutions & Effect MOT Conclusion References Industry : Consumer goods Founded : 1837 Headquarters : Cincinnati, Ohio, U.S. Area served : Worldwide Key people : Bob McDonald (President and CEO) Revenue : US$ 78.938 billion (FY 2010) Operating income : US$ 16.021 billion (FY 2010) Net income : US$ 12.736 billion (FY 2010) Total assets : US$ 128.127 billion (FY 2010) Total equity : US$ 61.439 billion (FY 2010) Employees : 127,000 (2010) Website : PG.com Main Products (Over 300 brands): WIKIPEDIA : http://en.wikipedia.org/wiki/List_of_Procter_%26_Gamble_brands Main Brands ( Taiwan ) : Website ( Taiwan ) : http://www.pgtaiwan.com.tw/ Main Brands ( Taiwan ) : Website ( Taiwan ) : http://www.pgtaiwan.com.tw/ SWOT & Five Forces Analysis Strengths Weaknesses •品牌形象良好易受信賴 •創新導向具高度競爭力 •產品領域寬廣 •獲利範圍寬廣 •高人事成本 •低人力應用彈性 •高設備成本 Opportunities Threats •領先市場 •開創新領域 •創造新價值 •原物料成本波動風險 •金融海嘯or經濟不景氣 •原物料安全控管 競爭對象 寶僑家品 聯合利華 花王 創立日期 1837年 1929年 1940年 資本額 3.5848 億元 5億8400 萬元 854億日元 堅持以高品質與高 以獨特和有效的 價值的產品,提升 經營理念 方式服務我們的 全球消費者的生活 消費者。 品質。 2008年 總營收 6,950,000 6,105,786 為消費者和顧 客創造優質產 品。 6,007,000 Features ( MIS Views) Highly knowledge-intensive Innovation-driven business model One of the world’s grest research organizations and holders of global patents Research center in 9 countries Continually creating and ongoing stream of innovative products Organization culture explicitly promotes knowledge sharing Features ( MIS Views) InnovationNet ( INet ) Intranet Over 5 million research-related digital format document Brower-based portal MyInet Locate experts in the company Keep track of relevant innovations in the firm Specify topics of interest and be notified Business Challenges Awash in paper documents Long and laborious process to find documents Slow down the pace of work. Solutions & Effect eLab Notebook Store information electronically Use Adobe LiveCycle Searchable archive PDF files Common set of tools can uses around the globe Digital signature Embed usage rights AdobeR LiveCycleR Enterprise Suite 2.5 Adobe LiveCycle ES2.5 helps organizations improve customer experiences and employee productivity by capturing, visualizing, and exchanging critical business information through integrated rich application interfaces, more secure documents, and automated business processes. Solutions & Effect Changed work flow Saving time and money Rapidly retrieve large volumes of data Productivity increased between 5 and 10 percent. MOT Business Challenges • Authorize knowledgesharing initiatives • Encourage innovation • Encourage knowledgesharing practices and culture • Redesign work flow • Train employees • Implement InnovationNet • Deploy Adobe LiveCycle document management software • Innovation-Driven business model Management Organization Technology Information System Business Solutions • Increase productivity • Access and retrieve • Reduce costs documents online • Locate experts online • Coordinate research and development teams P&G MOT / P.440 Conclusion Organizational performance can benefit by making organizational knowledge more easily available. Using that knowledge to improve business process and innovate are vital to success and survival. References P&G Website (Global): http://www.pg.com/ P&G Website (Taiwan): http://www.pgtaiwan.com.tw/ Wikipedia: http://en.wikipedia.org/ Management Information Systems – Managing The Digital Firm ( 11th / Laudon ) Adobe: http://www.adobe.com