Information Technology Services Report
Congruent with the College’s vision of providing a transformational learning
experience for students, and a efficient and accessible administrative environment,
Doane College Information Technology Services (ITS) strives to continuously
improve the technology environment and services for our students, faculty and staff.
Doane College’s five strategic areas of focus for the next three years are:
1. Teaching and Learning
2. Administrative and Constituent Services
3. Technology, Infrastructure and Support
4. Information Security, and Institution Continuity
5. Technology Governance, Standards and Policies
To achieve the goals and initiatives outlined in the strategic plan, ITS will develop
specific objectives, targets and desired outcomes. Listed below are a selection of
key initiatives and outcomes achieved or initiated since our last report in May.
1. Teaching and Learning
a. Teaching and Learning Spaces
Initiative
Target
Outcomes
Continue
Classroom, Lab,
Library and Faculty
Technology Refresh
Plan
Crete Campus: Refresh
equipment in the 24x7
Computing lab (CM 20), 8
Classrooms, and 28 Faculty
Machines.
Updated CM20 with 10
PC’s and 10 iMac’s,
completed the refresh of 2
additional classrooms on
the Crete campus for a
total of 10. Completed the
refresh of 28 faculty
machines.
Lincoln Campus: Refresh
equipment in lab (RM 102), 3
Classrooms, 5 Faculty/staff
machines
Grand Island Campus: Refresh 1
Lab, 1 Classroom
Completed the Lincoln
and Grand Island campus
as scheduled.
Information Technology Services Report
1. Teaching and Learning (continued)
b. Distance and Distributed Learning Environments
Initiative
Target
Outcomes
Improve Course
Management
System
Upgrade Blackboard from
version 7.1 to 8.0
Completed upgrade
adding new Grade Center
functionality for faculty.
Expand Web Based
Collaboration and
Conferencing
Capabilities
Implement Google Docs and
Google Sites for all users as part
of the migration to Google Apps
Implemented, Google Docs
and Google sites. Since
the implementation a few
weeks ago, we have had
18 academic and student
sites created.
2. Administrative and Constituent Services
a. Enterprise Information Systems
Initiative
Target
Outcomes
Continue
Colleague
Advancement
Conversion
Establish the Core Committee;
complete the pre-conversion
processes; and establish the
conversion and training
environments.
163,000 out of 192,000
Colleague Addresses have
been cleaned. 16,500
Person Duplicates in
Colleague were resolved.
11 out of 13 pre-conversion
processes have been run.
Complete the conversion of
Benefactor reports to Colleague
Advancement.
The Conversion/Training
environments have been
established.
The Administrative
Information Systems
Committee meets biweekly.
Report conversion will
commence this fall.
Information Technology Services Report
2. Administrative and Constituent Services (continued)
a. Enterprise Information Systems (continued)
Initiative
Target
Outcomes
Expansion of online
services
Assist HR in the implementation
of online Pay Advices in Web
Advisor for students, faculty and
staff.
Online pay advices are
now available as an option
for students, faculty and
staff. Within the first
week, 125 students,
faculty and staff have
signed up for this service.
Assist Registrar in the
implementation of online
transcripts.
Installed Docufide online
transcript software
allowing students and
alumni to quickly and
securely send transcripts
electronically. Since the
1st of August, 56 students
have fulfilled requests
electronically.
3. Technology Infrastructure and Support
a. Data Center and Network Enhancements
Initiative
Target
Outcomes
Network
Enhancements
Install new firewall, core switch
and file/print servers on Lincoln
Campus.
Replaced switching and
server infrastructure on
Lincoln campus to support
improved security and
increased distance
learning and internet
traffic on and off-campus.
Install additional wireless
controller and 19 additional
access points on Crete campus.
All buildings on the Crete
campus are now operating
off of a single managed
wireless domain.
Information Technology Services Report
3. Technology Infrastructure and Support (continued)
b. Outsource email services
Initiative
Target
Outcomes
Outsource email
services
Complete the transition of Doane
College’s email system to Google
Apps by September 30, 2009.
The College has
successfully transitioned
2601 active email
accounts and nearly 1
Terabyte of mail storage
to the new Doane branded
GMail platform. This
system provides improved
collaboration, security,
and accessibility to users
at a significantly lower
cost of ownership for the
College.
3. Technology Infrastructure and Support (continued)
c. Remote and Mobile Services
Initiative
Target
Outcomes
Expand desired
services for mobile
website:
http://m.doane.edu
Support Craig Eiting’s Senior
Project to add College Events,
Campus Alerts, and Important
Contacts to the site
Users can now access
College Events and access
emergency information
and contacts from Doane
College’s mobile website.
Information Technology Services Report
3. Technology Infrastructure and Support (continued)
d. Green Technology
Initiative
Target
Outcomes
Implement desktop
and device power
management and
monitoring.
Implement Labstats software to
manage power and track usage
of College-owned lab machines.
We have set up 130 Lab
machines to hibernate
after 15 minutes of nonuse and turn-off after 60
minutes. We will be able
to run our first monthly
report at the end of
September.
Appropriately
consolidate and
reduce the number
of College-owned
desktops and
laptops.
3. Technology Infrastructure and Support (continued)
e. Facilities Improvements
Initiative
Target
Outcomes
Frees Hall
Renovation
Install new building switches and Installed new distribution
cabling.
and floor (edge) switches.
Install multi-media equipment in
the business office, game room
and theater.
Installed new data and
phone cabling in rooms
and common areas.
Install additional card readers
and cameras.
Installed state-of-the-art
HD Video system with 5.1
surround sound.
Installed 4 LCD TV’s and
Wii gaming console.
Installed 2 Mac-mini’s and
new printer in new Frees
Hall business office.
Information Technology Services Report
3. Technology Infrastructure and Support (continued)
e. Facilities Improvements (continued)
Initiative
Target
Outcomes
Keyless entry and
camera system
Coordinate the installation of 12
additional card readers on
specified dorm and academic
building doors on the Crete
campus. Install 4 additional
parking lot cameras.
Installation is in progress
and will be completed by
the end of fall break.
3. Technology Infrastructure and Support (continued)
f. Support Center Improvements
Initiative
Target
Outcomes
Complete
Technology Website update to
improve
communication and
self-service.
Create a service-oriented IT
website that helps promote
communication and provides
easy access to the most
important services of ITS
constituents.
Transformed the site into
a service-delivery and
information hub for ITS.
Access to key service
links, events and
frequently asked
applications were moved
to the main page. A
solutions section was
established to provide
information about current
products and future
products under
development.
Plan and schedule
Applications
training for MS
Office products and
administrative
systems.
Provide training to faculty and
staff on Google Apps and
Microsoft Office during fall
faculty week.
Provided Google Apps
training to 150 faculty and
staff members during the
conversion.
Provided MS Office 2007
training for 25 faculty.
Information Technology Services Report
4. Information Security and Institutional Continuity
a. Manage and Control Access
Initiative
Target
Outcomes
Manage and
Control Access to
Doane College
Information
technology
resources via
network
registration and
identity
management.
Plan and implement a single
sign-on solution for the college to
improve speed and accessibility
of services for users and reduce
the administrative burden
associated with managing
thousands of users across three
campuses.
We are currently in the
initial research and
planning phase of the
project. Our goal is to
have an improved
management interface by
the first of the year.
Develop and
Implement a
business continuity
plan for the College.
Develop and Implement a
College-wide business continuity
plan by March of 2010.
Begin planning and data
collection after fall break.
5. Technology Governance, Standards and Polices
a. Update and Communicate College Policies
Initiative
Target
Outcomes
Update and
communicate
College Policies
regarding
acceptable use of IT
Resources
Draft and approve mass
communications policy
Cabinet has reviewed
draft. The draft will be
presented to the
Technology Liaison
Committee for first review
on Thursday, September
17th.