Disability Access
A DAY IN THE LIFE…
Defining Terms

Disability

Accommodations

Barrier

Access

ADA Law

Interactive Process

Intake

Complaint
Gonzaga University seeks to provide equal access for persons with disabilities (students,
employees and the public) to all educational programs, employment, activities, events and
services which it operates, consistent with applicable Federal and state laws and University
policies, including the University’s non-discrimination policy. Reasonable accommodations,
academic adjustments, and public access will be provided to persons with disabilities to ensure
that they are provided an equal opportunity to participate in or benefit from any Gonzaga
program, activity, event, or service.
Why we do what we do

Gonzaga University is obligated to provide equal access for all
student qualified to be here.

Obligated by our Mission

Obligated by our internal policies and procedures

Obligated by federal law

Protect the university from complaints

Protect students’ civil rights

Tasked with creating the most robust and effective accommodation
plan possible.

All of this to remove barriers so that students with disabilities have
equal opportunity to succeed.
How we do what we do

Through the interactive process which results in the provision of
accommodations.

Through consultation, training, and education

Relationship building and coordination with other campus offices
and individuals.

Engaging actively with understanding changes in the law, best
practices, current research, and the campus environment.
What we do

Accommodation Process

Collect request for accommodation

Review documentation

Evaluate the environment in question

Research obligation (law) and best practices

Discuss student’s personal narrative

Intake: mutual agreement on accommodation plan

Educate student about specific accommodations in plan


Training about processes, procedures, and technology

Discuss unique effects based on situations
Re-engagement with Interactive Process as situations change

Respond to questions from campus community
What we do continued…

Support of the accommodation process

Communication to campus community and other constituents

Informational, response to queries, and support

Consultation, education, and training

Management of accommodation resources

Liaise and coordinate with 3rd party vendors.

Coordination with other offices

Resolve Complaints at the lowest level possible.
What we do continued… (again)

Ongoing daily activities to make the accommodation process
happen

Management of work studies and other human resources

Management of date, databases, and physical records

Procurement, provision, and implementation of equipment, software,
assistive technology.

Production and delivery of alternate media (captioned videos) and
alternate formats (Braille, etext, etc.)

Creation of educational materials
Our guiding star:

Empowering students to be active and independent learners in pursuit
of their academic success.