Hypotheses
D&M model
D&M model provides a comprehensive framework for measuring the performance of
information system. In the D & M model, there are two key elements that include (1)
system quality for measuring technical success and (2) quality information for
measuring measures semantic success. Other elements focus on effectiveness such as
use, user satisfaction, individual impacts and organization impacts. Any systems have
two dimensions with which information contained in system and system
functionalities that store, process, retrieve and display information. Information
quality and system quality are two key dimensions of system’s characteristics. And
they were found to have significant impact on perceived usefulness and ease of use
(Venkatesh& Davis, 2000; Thong et al., 2002)