As of February 13, 2012 FREQUENTLY ASKED QUESTIONS AND ANSWERS 1. What is Banner? 2. How do I request access to Banner? 3. How do I access Banner? 4. Can I use Banner from my Mac ? 5. What password do I use to get into Banner? 6. I forgot my Banner password. What should I do? 7. How do I change my Banner password? 8. Can I access Banner from home? 9. What are some of the new features of Banner 8? 10. Who to contact for Banner help? 1. What is Banner? Banner is an administrative software package developed by SunGard for use in higher education. It is a highly integrated web-based system with a common database that is shared by everyone who uses Banner. Banner consists of integrated systems for; Accounts Receivable, Finance, Financial Aid, Human Resources, and Student. 2. How do I request access to Banner? Fill out an access request form for the areas you require. The forms are located at http://www.utoledo.edu/forms.html 3. How do I access Banner? There are several ways you can access Banner. Through the MyUT portal, you can click on Banner INB Production Login (PROD) in the “My Banner” channel on the Employee tab. OR, you may open a web browser and go to http://banner.utoledo.edu. If you have trouble using your browser, you may install the Banner Thin App on your computer by clicking here: Z:\sourcefiles\banner\RegisterApps.vbs. Please contact the Help Desk at x2400 from either campus if you have trouble installing the Banner Thin App. 4. Can I use Banner from my Mac? Yes. Starting with our implementation of Banner 8, INB (Internet Native Banner) works on Mac OS. Firefox and Safari browsers have been tested. 5. What password do I use to get into Banner? Banner does not use your UTAD password. When you are granted access to Banner, you will be given a temporary password, which you should change immediately. Page 1 of 3 As of February 13, 2012 6. I forgot my Banner password. What should I do? Please call the Help Desk at x2400 from either campus. 7. How do I change my Banner password? You can either go to the form GUAPSWD or click “Change Banner Password” under My Links in Banner. Enter your old password in the “Oracle Password” field. Leave the “Database” field blank. Enter your new password in the “New Oracle Password” and “Verify Password” fields. Click the disk icon to save the changes. 8. Can I access Banner from home? Accessing Banner from off campus requires VPN (Virtual Private Network) access. Visit http://www.utoledo.edu/it/FAQ/net/net1.html to request VPN access. 9. What are some of the new features of Banner 8? The following features are found in Banner 8: o Support for Multiple Curricula - This enhancement allows the University to use multiple curricula for a person. In fact, Banner will now support unlimited majors, minors and concentrations for a student. o Improved Integration with Banner - SunGard Higher Education has consolidated Banner programming logic and stored it in the database. This change allows software products from other vendors to work more easily with Banner. These application programming interfaces or APIs significant improve Banner integration with other software products. o Globalization and standardization for naming, currency & universal character sets. o Finanical Aid Module: 1. Advanced algorithmic packaging for complex awards calculations 2. Track and count scholarships and athletic info by term 3. Define how many terms a student can receive a scholarship 4. Capture donor/scholarship demographics o Faculty and Student self-service changes – graduation application for eligible students, ability to view grade summary page for a given class (currently on 7.5 version) by faculty and advisors. o Student Module – registration overrides by curriculum elements, mass entry registration, minimum/maximum registration hours, catalog extract & load from other institutions for transfer articulation, fee assessment rules based on curriculum elements has been greatly enhanced, wait list registration automation, automated incomplete grade processing, ability to restrict registration by minors, concentration, dept, student attributes and cohorts, etc… o Flexible Registration – provides a rich web-based experience for learners to search, register and purchase courses. This approach uses a “shopping cart” concept that students are familiar with from other web sites. Page 2 of 3 As of February 13, 2012 o o o o o Advanced features include discounting, multiple plans, custom configurable catalogs, additional materials purchasing and geo-mapping of classes. This design was originally aimed at noncredit courses but can now be used for all courses. Reserved seating enhancements NCAA compliance enhancements Security – distributed security, limited security administration privileges to users. Supplemental data engine – ability to define and add custom fields in screens/Banner forms without the need for extensive programming support. Human Resources – ability to check and ensure that the combinations of employee and employer contributions towards employee retirement plans are within the elective deferral maximum limit set by IRS, faculty load and compensation web interface, ePAF enhancement: change FTE, convert temp positions to permanent positions or vice-versa, funding change with different position number, employee type change (EPA to/from SPA), lateral transfer, promotion, hire/terminates for short-term appointment, etc. 10. Who to contact for Banner Help? You may find support for Banner by going to the UT “Information Technology” department website or by clicking on the link provided below: http://www.utoledo.edu/it/index.html Page 3 of 3