Weatherhead School of Management, Case Western Reserve University Lena Kvelland Farstad and Ina Kyrkjebø Wickmann Fall 2011 GENERAL INFORMATION ABOUT THE SCHOOL The school and its surroundings Case Western Reserve University (CWRU) is located 8km from downtown Cleveland, Ohio. The Weatherhead School of Management (WSOM) is a private business school conveniently located in the University Circle. Case Western Reserve University is located in Cleveland's University Circle, the 500acre, park-like home of more than 40 cultural, medical, educational, religious, and social service institutions. The only independent, research-oriented university in a region bounded by Pittsburgh and Rochester on the east, Nashville on the south, and Chicago on the west, Case Western Reserve holds membership in the Association of American Universities, and is fully accredited by the Higher Learning Commission of the North Central Association of Colleges and Schools and by several nationally recognized professional accrediting associations The Weatherhead School of Management is a private business school of Case Western Reserve University, considered to be a top-tier business school, with its strongest programs concentrated in organizational behavior, nonprofit business, information systems, entrepreneurship, and executive education Current faculty divisions and special areas WSOM has its strongest programs within the fields of organizational behavior, nonprofit business, information systems, entrepreneurship and executive education. The school offers undergraduate programs, MBA, Masters and Phd. WSOM is especially committed to two disciplines; Manage by Designing and Sustainable Enterprise. Number of students - graduate and undergraduate – number of exchange students The student body is made up of approximately 4200 undergraduate students and 5600 graduate and professional students. Students hail from all 50 states and 92 countries. Study structure All courses are taught in English. The workload depends on the classes you take. Class participation is important! The study structure is more practical than at BI. You work both individually and in teams. In some classes, you also get to work with local companies. The classes are smaller than at BI, and the professors know you name. All literature is in English. Not all professors use textbooks, but rely on handouts and articles. The exam form varies from course to course. Blackboard and school e-mail are used frequently. There is one computer lab you can use, and free printing. PRACTICAL INFORMATION Information before you left When did you receive the information package from the University? - We received e-mails a couple of weeks after we got enrolled, for instance regarding selection of courses. Later on we also received an information package sent to our home address so that you could start the Visa-procedure Any difficulties? - We had to ask for information, but once we got in contact with the school, they were very helpful and friendly. Visa Procedure and travel experiences As soon as you have received the necessary documentation from Case, you need to book an appointment at the US Embassy in Oslo. Before you can book an appointment at the embassy you need to fill out their DS-160 form. You need a student visa. What problems, if any did you encounter? Make sure your passport is valid and in one piece - especially if your passport was issued in 2004 (or earlier), Lena’s passport got damaged at the embassy and had to replace it. Does the visa cost anything? Yes, you have to pay a Sevis Fee of $125 as well as NOK800 for the visa itself. How did you order your ticket – any problems? We ordered tickets via Kilroy. No problems, but traveling to Cleveland is expensive, especially if you book a one way trip. It is recommended to book a return ticket, just make sure you can move the return date around without a high fee. Academic Calendar Arrival date – introductory week We arrived August 15th, and the orientation for international students started on the 18th. The general introductory week was the week after. Only 1st year students participate in the introductory week, and there is no program especially for exchange students. Although there are only 1st year students in the orientation and you will have classes with the 2nd year students it’s always nice to get to know more people! First day of the semester? Classes started around 29th of August, so we had time to take a week-end trip to Niagara Falls and Toronto before the classes had started properly. Last day of classes? The last week of classes: the week of December 5th. Examination period? The examination period started on the week of December 12th. Any special events? None in particular, but International Student Services (ISS) will send out emails about social events etc. Reception How was the reception at the school? Very good! We met with our coordinator Tim Slager, and he was very welcoming. Was the administration and faculty well prepared for your arrival? Yes, we experienced no problems, (although you sometimes have to make sure you are all lists etc, they don’t seem to have very clear guidelines for exchange students) Did the school’s students participate in the reception of the exchange students? There is no special program for exchange students. Housing Did you have housing at your disposal or did you have to find your own housing? We found our own housing on the school’s Aloha listing where apartments and houses are listed both from commercial companies and private land lords. Ask the school (or us) where it is nice to live! You can also live in Steiner House which is very popular, but then you will have to apply immediately after you get nominated from BI. We were there at a couple of parties and it seemed like a fun living arrangement, but slightly too much 18-year-old-frat-house feeling about it. What support did you receive from the school in locating housing? Our coordinator Tim Slager sent us some suggestions as well as recommendations for which areas to stay out of. Any special issues or good ideas for prospective students? Start early to look for housing! And be aware of which areas are safe and which ones you should stay out of. We recommend Cleveland Heights, as well as the campus area such as Little Italy. Costs Describe the most important expenses such as rent, books, food, etc. Rent was cheaper than in Norway (we payed $800 per month for a 3 bedroom apartment in a duplex house!) Books are costly! You can rent books, and also sell back those you buy. Food is cheaper than in Norway, but it can easily get expensive if you go shopping on whole foods every week. The International Office Is there an international office? International Student Services. Who is responsible for incoming exchange students? Our coordinator quit shortly after our arrival, but the International Student Services will assist you. How does the international office function? You have to go meet with them as soon as you arrive to update your visa status. They will provide you with all the information you need, as well as answer all your questions. Do you receive all relevant information? Yes. Exchange promotion What kind of activity did you take part in to promote exchange to Norway at your exchange university? None in particular, but both faculty and students are interested in “the Norwegian way” both in and outside the classroom, so we tried to promote it in as many conversations as we could. This is where it is nice to have been a part of the introduction week with the first-year students so you can talk to them about Norway and BI, as we did a lot. Social Activities How is your relationship with other students? Very good! How is the relationship among the exchange students? There were only seven of us this semester, but four of us became very close. Is there a student organization, and if so, are the exchange students part of it? There are several student organizations open for exchange students. Are there any special activities and gatherings for exchange students? Not in particular - but social activities are open to exchange students. How do you like it at the school? Very much! There is a bar located at campus called The Jolly Scholar, and graduate students from Weatherhead gather here every Thursday night. So if you want to socialize, go to Jolly’s! Culture and Language Do you have any language problems with the faculty or other students? No, everyone speaks English. How are the possibilities to experience the country and the culture? If you structure you school work well, you will have time to travel and experience North America. There is a Fall break in mid October, as well as the Thanks-Giving Holiday in November, prioritize to travel! Cultural and Social Effects from the Exchange Experience You will get friends from all over the world - maybe future business connections? You will learn a lot from going abroad for a semester - academically, culturally, socially and about yourself! ACADEMIC INFORMATION The Teaching situation Languages are taught in English, sometimes from professors with English as a second language (e.g. Indian origin), but without problems. Keeping in mind that we did not take any financial subjects, the level of study is very similar to the level at BI. Most students have a work experience of 2-5 years as a prerequisite to be accepted in the program, but keeping up was never a problem. Coming from BI you will have a slightly more robust theoretical foundation allowing you to participate and understand the educational level quite well. There is a little more work, you usually have presentations in the subjects in addition to project paper and other assignments. There are in some subjects more frequent smaller assignments than at BI, resulting in more opportunities to get good grades. Being that you take electives from the second year of the MBA program the teachings are a bit more practical than at BI. It is still theoretical, but it is common to work on projects with real life businesses. Many of the professors use case discussions actively both as assignments and class discussions, as well as group work and lectures. It is a good mix of all three, but class participation is usually very important. The relationship between faculty and students is more professional than Norwegians are used to. You address them with professor + last name, but they are still very helpful and interested in you and your opinions. Relationship between the students in the classroom is perhaps a bit more competitive than Norwegians also tend to be used to, but still very friendly and welcoming. Since the students you take classes with are mostly second year MBA’s they are very familiar with each other, and therefore highly welcome of new additions. Required Literature All literature is in English The level of literature varies depending on the courses, but is not very different from the literature level at BI. In general, the literature is used for a broad overview. We only had one final exam (projects with presentation and paper instead), and that exam was based on lecture notes that actually served as the literature in that class (Six Sigma and Quality Management) Exams We had exams only in one course (one midterm and one final). It was an “open book” exam with a multitude of true/false statements, multiple choice questions, and a few essay questions. Being that it was an open book, applying the knowledge learned from the reading material and class discussions were required to pass the exam. Other Students have easy access to the library and its resources. There is a computer lab in the basement of the building with open entrance, as well as computers in all three floors of the main library. Access through your student ID and own password. IT is usually used in all classes with presentations, videos, data analysis, voting systems etc. Description of Courses Course Name Prereq. Exam Major at BI MKMR 411 - Customer Relationship Management Marketing None Marketing MKMR 408 - Marketing Metrics Marketing None Marketing ORBH 491 - Managing Diversity and Inclusion None None Organizational Behavior OPMT 420 -Six sigma and Quality Management None Multiple choice and written Operations Names and e-mails: Please feel free to contact either of us for more information, we are happy to help! Ina Kyrkjebø Wickmann: ina.k.wickmann@gmail.com Phone: 92857336 Lena Kvelland Farstad: Lena.farstad@gmail.com Phone: 94488545