Student Report Name of the University: Maastricht University Exchange semester: Fall 2012 I. PRACTICAL INFORMATION Before leaving Norway After we had learned that we had been offered a place at the University of Maastricht in March of 2012, we received information via e-mail, a month later, about how we could register as students online and what documents we needed to attach to the application. When we got the acceptance letter from Maastricht University, we were also provided with information on how to register for courses and other practical material. Further, we were regularly updated on important dates via e-mails and what would be happening in the first week we arrived (introductions, registrations, course plans etc). Every time we had any questions, our e-mails were replied within a day or two. Travel Our journey started at the airport in Oslo, from which we flew to Amsterdam. From Amsterdam we took a train to Maastricht, which takes approximately 2 ½ hours. As of experiencing problems, the only thing we would suggest for future exchange students is to book an earlier flight. We arrived at Schiphol airport in Amsterdam at around nine o’clock in the evening and missed the direct train to Maastricht. This led us to having to switch train and even a bus. It may also be easier to book a flight to Brussels and take the train from there, as it is closer to Maastricht. The school also provided pick-up service at the airport for exchange students earlier in the day, but we missed this, as the timing was inconvenient for us. Housing We were provided with a website through which we could find and book housing. The rest we had to figure out ourselves. We ended up at a guesthouse a little further away from the main guesthouse building (7 minutes by bike), but actually we found out later that it might have been for the best. This is due to our housing (at Talienruwe/ Reinartsingel) being more like an apartment you shared with just one other person. While at the other guesthouses you share both kitchen and bathrooms with 12-20 people. In addition, it was a more quite surrounding compared to the other guesthouses were you could hear people partying in the corridors and in general there was more traffic of people throughout the building. There is the opportunity to find an accommodation through private persons, but we felt it would be safer to apply for housing through Maastricht Guest housing in case of any issues that might have occurred. Costs Approximately how much per month did you spend on rent, books, food, transportation, and other personal expenses? Rent Books Food Transport Other NOK 4000 NOK 500 NOK 1400 NOK 200 NOK 2000-3000 Culture and language When it comes to language we did not experience any problems as all Dutch people we met spoke English very well. At the University there were many exchange and international students from all over the world and everyone spoke English very good as well. The school is known for their high percentage of international students. How were the possibilities to experience the country and the culture? Great opportunities were provided by the ESN who arranged both trips and parties in order to familiarize people with the culture and the country. Cultural and social effects from the exchange experience We hope that the exchange experience will have a positive influence on our future career possibilities. We took the chance to go to an unknown place and we learned a lot about ourselves as individuals as well as how we deal with different challenges. We also experienced how it is to cooperate with other nationalities, which we most surely will experience again in job related situations. The only worry is that the school is not well known in Scandinavian countries. In Germany and the Netherlands the school has a very good reputation and is known to be one of the hardest and best universities. II. ABOUT THE SCHOOL Please describe: The school is located near the city center, looks like an old castle from the outside and is commonly referred to by student as Hogwarts as it is very confusing sometimes from the inside. Almost right by the school one can find the library, small coffee shops and takeout places. As mentioned the city center is 5 minutes away and there one can find the main shopping street as well as restaurants and bars. The school has approximately 16 000 students, 44 percent of whom are foreign students. The university attracts a large amount of German students as it is a well-known university and it is close to the German border. Approximately 800 students choose to go to Maastricht University each semester on exchange and around 70 nationalities are represented at the school at the moment. Course registration We registered for courses prior to our arrival, as the courses need to be approved by BI. The procedure was done online and the deadline for the registration was around June 15. We experienced some troubles as the web site tended to timeout for some reason, but it worked in the end. We later found out that the site was being renewed at the time of our registration, which could have been the reason for our troubles. The matter seems to be resolved and future student should not have any issues with the process. In the first week of school it is possible to try and switch course and one can drop out of a course at any time. Academic calendar Arrival date: First day of the semester: Last day of classes: Examination period: Any special events/holidays: Other: 28.08.2012 03.09.2012 14.12.2012 22.10-26.10 and 17.12-21.12 11.11 Start of Carnival season Arrival The first day of school started with registrations of all exchange students. When we came, we were handed envelopes with our names on it, which contained information brochures and our student cards. Later in the day there was a welcoming ceremony where different people from the University held speeches, and the police who spoke about the different rules and laws of the country. We were also introduced to the mayor of Maastricht who was so kind and came to greet us welcome, as well as to tell us a little about the city. In the afternoon we were assigned to small groups of 10 people and we had a “buddy”, who is a student at the University, and who showed us around the school, the city, who explained and gave us a walkthrough the teaching technique and we could ask any questions that we had both socially and school related. He was our “buddy” for three days of the first week. Sadly, we missed the introduction week that takes place one week before school start, due do conflicting schedules. We heard that it was an amazing experience and would definitely recommend future students to participate if they have the opportunity. The International Office The international relations office is located at the University, and is open between 10 and 11.30 four days a week. They were very cooperative and understanding whenever we needed help with anything. Every piece of information we received was always sufficient and stated in English. We never experienced any problems due to language. Promoting BI and Norway We were enrolled in Master courses and as the Master program is only one year at the University, it was difficult to promote our school for future exchange. In the tutorials, when presenting cases, we would always try to find a case from Norway to promote our country. A lot of people were intrigued and stated that they would very much like to come and visit Norway. When it comes to bachelor students we got to know in our spare time, we talked a lot about how we do things at BI and recommended the school for their Masters if that was an option for them. Social activities We met a lot of amazing people during our stay, native as well as exchange students. Everyone was extremely open and welcoming which resulted in mixed grouping of friends. We would arrange dinners and get-togethers with other exchange students as well as native students. We had a wonderful experience and hope to stay in touch with as many of our new friends as possible. There is a student organization, which is called ESN. The people who were on the board were regular students at the University, and a lot of them are international students who take their masters and bachelor degrees, though most of the board members were Dutch. As the exchange period is in the fall it leaves little time for exchange students to get involved in such organizations. No one we met who was on the board was an exchange student. The ESN arranges many get-togethers throughout the semester. Each Monday there are teamparties at the exchange student pub, they arrange trips to other countries every weekend almost and other entertaining events. III. ACADEMICS In the classroom Maastricht University divides the semester into two so-called blocks. The first block is from beginning of September to the end of October where students only have two courses and have the exams at the end of the month. Block two starts at the beginning of November and ends at the middle of December where once again the exams are at the end of the block. This was very practical as it gave us the opportunity to focus on two courses at a time. Maastricht University is known for their Problem Based Learning (PBL) style. This means that there is no lecturer who preaches to the choir apart from the introduction lecture where the course is presented and information is given about the exams and papers that need to be handed in. Normally the classes are divided into groups of 15 people and every group has an assigned tutor who supervises the tutorials (group meetings). The students have to prepare articles and book chapters for each tutorial where a discussion is initiated and everyone is expected to participate. The tutor is responsible for the grading, which is based on the level of your participation. All the instructions that are provided are in English so we did not have any problems with understanding what was expected of us and what we should prepare and do from tutorial to tutorial. The tutorials are a mix of practical and theoretical teaching as the discussions that occur need to be linked to the theory. The workload for each session was very overwhelming in the beginning, and somewhat stayed that way throughout the whole semester. For each session articles and chapters need to be prepared as well as assignments sometimes. Overall, the workload was heavier than we had experience from BI. Sometimes it felt like there was never an end to the work and each time we were done preparing one thing, we had to start preparing something else. As mentioned earlier, we had tutors who supervised the tutorials. In case of questions or problems it was no problems to approach them for help. They were always very understanding and helpful. As for the professors responsible for the courses, we only saw them at the introduction lecture, but if there were any problems it was possible to speak directly with them. The relationships in each tutorial group varied from tutorial to tutorial, but mostly the group dynamics were good. Normally there are only one or two exchange students in each tutorial, which was a little intimidating at first, but once we had spent a little time with the group it was fine. They understood that it was an adjustment process for us when it comes to the teaching style and they were always very helpful when it came to whatever we needed help with. Course materials All the course material was provided in English, from books to articles. The articles were from time to time pretty tough as they were very academic and complicated. Sometimes it was hard to comprehend the main points and the conclusions. The books on the other hand were much easier and very understandable and straightforward. Exams As each tutorial group had their own presentations and discussions of articles and book chapters it was hard to base the exams on that. One tutorial group may have discussed the subject in a different manner and may have come to different conclusion. The final exams were therefor based on the main literature we read for each tutorial. All of the courses we took involved group and single presentations (almost every session), discussions were encouraged in every tutorial, assignments, term papers and the final exams were multiple choice based. Class attendance was mandatory, but one could miss two tutorials in each course during the block. Library and technology The library is located 2 minutes of walking distance from the school and is open every day of the week. It is equipped with a cafeteria, computers, printers, and scanners and of course a lot of book. Students have access to all the resource while the library is open. Normally it is open from 8.30 to 22, but during exam periods it is open from 8.30 to 24.00. Power point is frequently used during presentations in tutorials. This is basically the only technological tool put in use. Description of courses Please list below all the courses you took while on exchange, including as many details as possible. Your comments are extremely useful for BI and for future exchange students, include information on the level of difficulty, relevance to your studies, if the course was practical/ theoretical, any enrolment issues, etc. Course code & name Master/ Bachelor International Business Master Research Exam form Retailing Distribution 3-hour multiple Some SPSS Elective choice exam knowledge and Master Entrepreneurship and Master Innovation Prerequisites 3-hour multiple None choice exam 3-hour multiple None choice exam + essay questions Approved as Elective Elective Comments One of the “easier” courses we had. Interesting One of the most interesting courses. Learned a lot, although the term paper was very difficult. Demanding, not wellstructured, did not get much out of it. Any other experiences/comments about your exchange experience? For us the exchange period was an amazing experience we will never forget from the social aspect of it. We made a lot of new wonderful friends who we shared some incredible times with and who we are going to stay in touch with. The academic aspect of it is another story. First of, there is constant pressure with the presentations and hand-ins for each tutorial in addition to term papers. At some point, we did not even know where to start. Since the semester is divided into two blocks with two subjects in each block, everything gets much more intense. Second, not everybody is comfortable with speaking during class. This is something one would have to get used to, as it is demanded that everybody is contributing to the discussion in every single tutorial. Two tutorials without speaking would lead to a failed grade. Since the tutors in the group mostly observes, it was sometimes hard to comprehend what was right and what was wrong of the things that were discussed, which makes it hard when preparing for the exams. At times one got the feeling that nothing was learned and we were basically responsible for learning everything ourselves without any guidance. The group projects helped a little as the regular students were very helpful, but we could not exactly ask them about every single thing we were unsure of. Even though we thought that BI was very hard at times, at least one had the opportunity to catch a little break. Overall, if we got the chance to do it again, we would definitely do it, but at least we would have known what we could have expected. It is not possible to prepare based on other people’s perceptions and experiences. One has to be there oneself to understand how it works. Other recommendations: You must definitely get a bike as the distances all through the city are very short and it is very practical. For accommodation, the C-building and the P-building are closer to the city center so if you have the opportunity, book a room here. Be aware that it is very demanding compared to home, so do not underestimate what is expecting you. As an exchange student it will be a shock the first couple of weeks and you will feel under pressure all the time throughout the whole semester. But then again, you will have time to enjoy life as well. Make sure to be a part of the Cantus party (you have never been a part of something like this before). Three Cantus parties are arranged throughout the semester and make sure to get the tickets in time, as this party is very popular and always sells out within 20 minutes. Enjoy! Please don’t hesitate to ask the International Office for our contact information if there is anything you want to ask.