Student Report Name of the University: Queensland University of Technology Exchange semester: Fall, 2014 I. PRACTICAL INFORMATION Before leaving Norway After I had been offered a place in the Student Exchange Programme at Queensland University of Technology - QUT Business School (QUT) by BI Norwegian Business School in mid February, I received an email from QUT Study Abroad and Exchange office in late March with a detailed application guide. The guide included everything I needed to know about applying to study with QUT, namely the academic calendar, application procedures, application timeline, important deadlines and other general information for my exchange experience. I then completed my application, sent it to QUT via email and got the official letter of offer from QUT in early April. Applying for a visa (if applicable) QUT provided me with the Student Visa documentation (The Confirmation of Enrolment form(s) - eCOE) for Non Award Sector: Temporary Visa (Subclass 575) in late April after I completed and sent my Acceptance of Offer and Overseas Student Health Cover receipt. Since then, I started applying for the visa. I got all information about the visa application process, checklist and other requirements on the official website http://www.immi.gov.au/. As I am an international student, I cannot apply for the visa online like Norwegian students. Instead, I have to apply through the embassy. At the end of April, I sent all the required documents by post to Australian embassy located in Berlin since there was no Australian embassy or visa office in Norway. The visa itself cost about 3000 NOK (535 AUD). Moreover, as an international student I also needed to make an appointment with the local panel physician at Oslo Akutten (Rosenkrantzgate 9, 0159 Oslo, Norway) for medical examinations (one of the mandatory requirements of the visa application) via the email address: lege.bht@osloakutten.no. This examination included both examination by doctor and X-ray, and cost 2250 NOK. Be aware that Norwegian students who have been living in certain areas connected to tuberculosis also have to make these tests. To get the eCOE from QUT and apply for the visa, I also needed to buy Overseas Student Health Cover which cost around 1780 NOK (301 AUD). It took me approximately 3 weeks to be granted the visa (3-5 working days for the documents to reach the embassy in Berlin, and around 2 weeks for the visa to be processed). Therefore, my visa was granted in late May. Travel Right after I had been granted the visa, I booked the ticket to travel to Brisbane. However, I did not fly straight to Brisbane but came back to my home country first at the end of June and then travelled to Brisbane in mid July. I returned to Oslo (directly from Brisbane) in late November after the final exam period at QUT had ended. I flew with Emirates in this return flight. The flight took around 22 hours and cost me approximately 6000 NOK (I booked the ticket in late October). For both flights, I made the booking directly on the websites of the airlines. Housing Most students in Brisbane live in units, apartments, houses or shared accommodation; as well as stay with an Australian family as part of a home-stay placement. Although QUT does not have accommodation on campus for students, QUT provides students with accommodation service including information and advice on finding and securing accommodation during their stay in Brisbane. The school is also willing to assist all students in case of any problems arising from their accommodation arrangement. On the website, there are some suggestions made by QUT about student accommodation providers (College/full-board accommodation, student complexes, agent-operated student accommodation); home-stay accommodation; emergency accommodation; Counselling Services and International Student Services that provides information, welfare support and financial advice for students with emergency housing needs. I found my own housing with the help from some old friends who were studying at QUT as full-time master students. I rented a single room in a shared house and lived with other girls from Australia, New Zealand, England and Vietnam. The rent was 160 AUD per week. The house was situated in Stafford, a suburb that was quite far from QUT. It took me about 30-45 minutes to get to QUT. Even so, this house was a great place to live. We had a big shared kitchen and living room with all necessary equipments and appliances. There was also a large dining room in the back yard where we often gathered and had dinner together on weekends. We cooked food originated from different parts of the world every weekend to explore the cultures and cuisines. Besides, this suburb was truly quiet and peaceful. To get to school, I often took the bus near my house to Kelvin Grove, one of QUT’s campuses, and then took QUT’s free shuttle bus from there to Gardens Point Campus. Costs The amount that I spent per month on rent, books, food, transportation, and other personal expenses are approximated and shown in the following table: Rent 4000 NOK Books 600 NOK Food 1500 NOK Transport 400 NOK Other 500 NOK Culture and language In a few first days after arriving in Brisbane, I had difficulties understanding Australian accent. Sometimes, I could hardly understand what my lecturers were saying in class. I have been using American English all the time when speaking and writing since I started learning English. In some courses at QUT, the lecturers and tutors required us to use Australian English in our reports or essays. Hence, I needed to switch to Australian English in all of my assignments. However, time after time, I gradually got familiar with Australian accent and Australian English, and therefore no longer encountered any language problems. QUT provided us with individual support for academic writing and communication, which was very helpful for us to develop our skills and meet the requirements of each course. During my exchange semester at QUT, I had a huge number of opportunities to experience the country and the culture. Every two weeks, International Student Services (ISS) often organised trips for international students to travel to Queensland’s most popular tourist attractions like Gold Coast, Mt. Tamborine, Springbrook National Park, Toowoomba, Fraser Island and Rainbow Beach. I got the information about the trip and registered online through the link on ISS newsletters sent via email or Facebook page “QUT Study Abroad”. In the mid-term break at the end of September and after the central period exam in mid November, I also travelled around to other cities to explore the country and obtained a lot of memorable experiences. EastWest QUT, a student engagement community, offered us many interesting events to enhance our student life. We could make new friends from different backgrounds, experience new cultures and get involved in a variety of campus activities such as weekly Global Cafe, cooking classes (Kitchen Hero) and language communication classes. Thanks to those trips and social events, I got to know more about other cultures, made new friends and improved my English proficiency. II. ABOUT THE SCHOOL QUT is well known as one of top Australian universities providing quality undergraduate and postgraduate programs as well as “a university for the real world” due to its close links with industry and applied research. There are three campuses at QUT - Gardens Point, Kelvin Grove and Caboolture. QUT has nearly 40.000 students, including 6.000 international students, together with over 4.000 staff members. The university has exchange agreements with 150 partner institutions in 35 countries around the world. At QUT, there are a wide range of specialist research and teaching areas, namely Business, Creative Industries, Education, Health, Law and Science and Engineering. Each semester lasts for 13 weeks with a one-week break. In some courses, besides the lectures, there are also tutorials in which the students join in group discussions, consult their tutor and prepare for the assignments. Course registration When all the courses I selected were approved by both QUT and BI, I enrolled into my chosen courses in May (the online enrolment process was open since late April) and registered for classes and tutorials in early June. For fall 2014 semester, some key dates of the add/drop period include: 1 August 2014: The last date to add units without incurring a late fee. 2 August 2014 - 15 August 2014: You can add units with payment of a $50 late fee. Units can't be added after this date. 15 August 2014: The last date for international students to withdraw units without being liable for 100% of the fees. Charges may apply to withdrawals before this date. 15 August 2014: Census date is the date in each teaching period by which you need to have your enrolment requirements finalised. Failure to satisfy your enrolment requirements will result in cancellation of your enrolment. Academic calendar Arrival date: 12 July First day of the semester: 21 July Last day of classes: 24 October Examination period: 30 October - 13 November Any special events/holidays: 11 August - Royal Queensland show (for Caboolture campus only) 13 August - Royal Queensland show (for Brisbane campuses only) 6 October - Labour Day 14 November - G20 public holiday (for Brisbane campuses only) Other: Classes in lieu of public holidays 27 October 28 October Arrival QUT provides new students with arrival pick-up service. We can book the airport reception online at least 3 working days (Monday - Friday) before we arrive. When we arrive at the airport, QUT will take us to our pre-arranged accommodation. In fall 2014 semester, the orientation week started from 14th July. Students can get their personalised orientation program on Orientation Planner through QUT Virtual. Essential events, the ones students must attend, include (at least) Campus Tour, QUT Connect and QUT101 session - the essential information every QUT student must know. Recommended events are also very useful and informative, such as Academic writing at QUT, Study overseas and New to Brisbane. Besides, there are several social events: Sunday Social, Orientation Lunch, Official Welcome Party, a free concert, many games and competitions. Exchange students also need to attend the Study Abroad and Exchange Program Orientation which is a huge chance to acquire all information about exchange student life in Brisbane as well as to meet new friends from all over the world. The International Office As an exchange student, I received sufficient and relevant information from the International Office at QUT. I could contact them easily via email or by coming to their office. The staffs there were always nice, supportive and helpful in giving me detailed instructions or email responses. Promoting BI and Norway When taking part in the Study Abroad and Exchange Program Orientation, Farewell Function for exchange students, other social events and trips organised by QUT, I had chances to meet a lot of new friends and talked to them about BI as well as student life in Norway. I hope I could help inspire other students from all around the world to apply for an exchange or full time program at BI in particular and in Norway in general. Social activities There was a wide selection of social activities for exchange students at QUT. For examples: The Brisbane River Cruise & Island Dreaming Orientation Camp Mid-Week Bar Night Byron Bay Trip Surf Trip Moreton Island Weekend Trip Photo Competition (Take a photo around campus and upload it to Instagram using the hashtag #QUTOweek) Video Competition (Capture your memories of your international study experience on video) Farewell Function to celebrate your achievements, your special moments and the friends you’ve met along the way. III. ACADEMICS In the classroom The teaching style is both theoretical and practical. Most classes are divided into lectures and tutorials. In the tutorials, we discuss issues around the topics mentioned in the lectures, do some in-class activities and group work, or discuss individually with the tutors concerning our own assignments. The lecturers and tutors encourage us to apply theories to analyse realworld case studies and support our arguments with contemporary examples. The level is a bit easier when compared to that at BI. However, the workload during the whole semester seems to be greater than that at BI. There are generally 3 assessments each course. They can be in the form of online multiple choice exam, report, essay, literature review, group project, case study analysis, strategy development, etc. Group work is less widely used than at BI. The third assessment may be assignments due in the last teaching week (week 13) or final exams that take place in the central period exam. For each assignment, there are detailed outline and requirements that students are recommended to follow in order to get satisfactory results. Students often receive feedbacks for their assignments when the grades are released. Course material The course materials used and their level are different across courses. They can be books, journal articles, case studies and Powerpoint slides. On QUT Blackboard, students can find all the information about the course materials needed to be prepared before class or used to discuss in class. Exams The exams were all based on the course materials, the lectures and discussions in tutorials. How the course was evaluated depended on each course. It was normally assessed by individual assignment and online test; group work and presentation; and a final exam which was commonly in the form of a written exam. The final exam may include short-answer questions or multiple choice questions, or both of them. Library and technology Students can get easy access to the library online through QUT Virtual or in person at the school library (V Block). QUT library is very well-organised and equipped with high-tech facilities. The library provides a large quantity of books, databases and other studying materials for all students. Computers can be found easily in the library and some other buildings at QUT. There is also a computing lab in the same building with the library that is available to students 24 hours a day. Description of courses Course code & Master/ name Bachelor AMN401: Master Integrated Exam form Prerequisites Approved Comments as - 2-hour Mid Semester None Major Exam (Multiple choice) Marketing intensive and practical. There are - IMC Strategy Communication The course is highly many discussions and Development (2000 words) debates as in-class - 2-hour final exam (short- activities in the answer questions and tutorials. The amount multiple choice questions) of knowledge to be acquired and applied is large. AMN447: Contemporary Issues in Marketing Master - Literature Review (1500 words) - Marketing Issues Group Project (2000-word report ; 15-minute presentation) None Major The course is of moderate difficulty. It is practical rather than theoretical. It covers all emerging issues and trends that - 90-minute final exam are impacting (short-answer questions) worldwide on contemporary marketing practice and theory. AMN465: Public Master - 1-hour Online Multiple Relations Choice Test Management None Major The course is very intensive throughout the whole semester. - Report (2000 words) All tutorials should - Essay (2000 words) be attended to get the detailed explanations about the criteria for each assignment. Theories, terminologies and tactics are totally new, but very practical as we have chances to apply them into contemporary cases in our assignments. MGN409: Management Theory and Practice Master - 90-minute Multiple Choice None Exam - Environmental Analysis (1000 words) - Case Study (3000 words) Major The course is relatively intensive. There is no tutorial and the lectures are often long. Students can easily get advices from the tutors in class or via email. To sum up, an exchange semester at QUT is a precious opportunity for me to achieve a great number of life-changing experiences. I have developed myself both academically and socially. I have gained more in-depth knowledge of strategic marketing management in a new academic environment and also explored new places, new cultures. I have made more friends from different parts of the world that make hard times much easier and good times even better. I think studying at QUT contributes a lot to the development of my future career, language skills and global awareness. Note: Some of these comments can be used as testemonials in future exchange brochures.