CUSTOMER INFORMATION
SECURITY
LY, PHAM HIEN
Problem
• Fill out ABBank’s Customer
Information Form.
• Then receive E-letter from VietinBank.
Question
How is the Bank’s Customer Information
in the hand of the another Bank?
Possibility
• Sharing is caring
• Stolen the Data
Possibility 1. Share
• ABBank and VietinBank don’t have the
relationship like partnership or corporation,
considered each other as competitors.
• ABBank is a private-owned Bank and
VietinBank is a state-owned Vietnamese
Bank.
• Customer Information Security is one of the
most important tasks. Of course: NO
SHARE
Possibility
• Sharing is caring
• Stolen the Data
Possibility 2. Stolen
• Leaking Data from internal staffs
• External resources: Hackers (Viruses,
Malware…)
(specialization, intellectual property rights)
Simple Steps to Safeguard Confidential Business
Information
1. Empty the Mailbox
Never leave your Inbox overnight. This is your best
defense against stealing mail.
2. Watch the Fax
Try to stand by the fax machine to receive sensitive
information as soon as it comes in.
3. Send Email Sparingly
When sending sensitive information via e-mail, encrypt it
first – or don’t send it at all. There’s always the
possibility of interception or an accidental electronic
distribution.
Simple Steps to Safeguard Confidential Business
Information
4. Make Copy Carefully
5. Leave the Discreet Voice-Mail Messages
You never know who’s standing within earshot of
someone’s work area, so avoid leaving a detailed voicemail message if it involves sensitive information.
6. Keep things Private in Public
When you’re in a public place, think twice before
discussing proprietary information or any details about
sensitive projects. You never know who’s listening.
Simple Steps to Safeguard Confidential Business
Information
7. Identify Stranger.
8. Limit Cellphone Conversation.
Anyone can listen in on your cell phone
conversation. All it takes is a good ear and a
decent scanner. Avoid sharing any sensitive
information over a cell phone.
Thank for your attention!
Questions and Comments?