1. A: Excuse me. Where’s breakfast buffet? And when to start? B: Breakfast buffet is on the 6th floor from 7:00 a.m. – 10:00 a.m. A: Okay, thanks. Can you give us a wake-up call? B: Yes. What time? A: 6:30 a.m. And where’s are the hot springs? When to start? B: Hot springs are right near here. See, over there by the door? 24 all can use. A: Thanks. And the key cards? B: Here you are. Have a nice trip. 2. A: We want to check in. B: Sorry. Our room isn’t ready yet. A: Where can we go now? B: Our hotel have many beautiful places. You can visit other places or you can take a break in the lobby. A: But we are so tired and we want to check in. B: I’m sorry. Umm… These free cookies are for you. A: OK. We go to restaurant first. B: I’m sorry. But good luck for tour.