[Design of a flexible zone individuals control chart]讀後心得 Introduction The control chart for individual units is an important statistical process control (SPC) tool used in the following situations: (1) only one measurement or observation is meaningful at each time, such as for humidity, voltage, results of chemical processes, accounting data (Nelson 1982), suspended air particles count, and machine down time, (2) the production rate is so slow that it takes a day, a week, or a month to get a single observation (Burr 1976), (3) inspection is expensive or lengthy (Juran 1974), (4) an automated process is used so that every unit manufactured is automatically inspected, (5) a direct comparison of plotted measurements to speci® cations limits is needed, and (6) the operator needs a chart that is easy to use and understand or is customary in his ® eld as in the practice of quality control in clinical chemistry. The operation of a chart for individuals is like any Shewhart chart in that samples of size one are taken and the measurements, X, are plotted on a chart with control limit ks above and below the process mean ¹0 or its estimate X. The value of s is usually estimated from the average of moving ranges of size two (see Nelson 1982). Shewhart (1931) recommends k = 3 and his original `Criterion I’ (also known as AT&T rule 1) suggests that if a point falls outside the control limits, then an action should be taken to ® nd the possible assignable cause. One disadvantage of the chart for individuals is its insensitivity in detecting small shifts. For example, it takes an average of 155.22 samples (observations) for a shift of 0.5s in the process mean to be detected. This average number of samples needed until detection is called the `average run length’ (ARL). In this paper, the ARL value when there is no shift in the process is called ARL 1. The ARL value when there is a shift in the process is called ARL 2. One remedy for this insensitivity to small shifts is the use of the traditional runs rules, such as the AT&T rules as described in the Western Electric Handbook (1956). For example, if AT&T rules 1, 2, and 3 are used, then the ARL 2 is reduced to 38.64 when detecting a shift of 0.5s in the process mean. This implies that the use of additional runs rules has the desirable e€ ect of reducing the average time of detecting the shift. However, this speedy detection time is achieved at the cost of reducing ARL1. This implies a larger probability of false alarm; an undesirable property. For example, the false alarm probability increases almost threefold; from 0.0027 for an individuals chart with no runs rules, to 0.0075 when rules 1, 2, and 3 are used. Parkhideh and Parkhideh (1996) introduced the flexible zone methodology in order to keep the advantage of the traditional runs rules while decreasing its disadvantage of high false alarms. This research uses the ¯ exible zone philosophy in order to design the individuals chart based on the practitioner’s desired ARL 1 and ARL2 values. The advantages of designing charts based on the desired ARL values are discussed by Woodall (1985). Originally, Page (1961) designed CuSum charts to have speci® ed ARL values for: (1) when the shift is zero, and (2) when the shift is greater than or equal to a value considered important enough to detect. Finally, the results of the research are summarized in the form of ARL tables such that the ¯ exible zone individuals charts with runs rules 1 and 2, or runs rules 1, 2, and 3 can be readily compared against each other as well as against the Shewhart charts with the traditional runs rules. Flexible zone runs rules Figure 1 shows a flexible zone chart. Traditionally, the use of supplementary runs rules requires that the chart be divided into six equal zones of width s (Western Electric 1956, Roberts 1958). Starting from the upper or lower control limit and moving toward the centre of the chart, these zones are called A, B, and C, respectively. In a ¯ exible zone chart (Parkhideh and Parkhideh 1996), the width of the zones A, B, and C do not have to be equal. In fact, the lines ¹0 + k2s and ¹0 + k3s define flexible zone A on the upper portion of the chart. Similarly, the lines ¹0 - k2s and ¹0 - k3s define flexible zone A on the lower portion of the chart. Flexible zone B on the upper portion of ¹0 + k2s , and so on. the chart is de® ned as the area between ¹0 + k1s Figure 1. Flexible zones for rules 1, 2, and 3. and Using these zones the most popular of the runs rules are: Rule 1. A point falling beyond zone A (above the upper control limit or below the lower control limit) indicates lack of control. Rule 2. Two out of three points in zone A or beyond on the same side, indicate lack of control. Rule 3. Four out of five successive points in zone B or beyond on the same side, indicate lack of control. Traditionally, the values of k1,k2, and k3 are set to 1, 2, and 3, respectively. In the ¯ exible zone methodology, the best values of k1,k2, and k3 are determined by optimization of the is that chart. The only restriction placed on these values 0 £ k1 £ k2 £ k3. Objective function and constraints The objective of the chart design is based on the observation (Roberts 1958, Page 1961, Woodall 1985) that a good control chart has a suitably large ARL 1 and a small ARL 2. A small ARL 1 will lead to many false alarms which is undesirable at least in two respects. First, a control chart that exhibits frequent false alarms might not be deemed reliable when it actually detects an out of control situation. Further, excessive false alarms produce many unnecessary work stoppages and an over-adjustment of the process which results in an unstable process. A large ARL 2, on the other hand, prevents the timely detection of a signi® cant process shift. For example, a shift that is greater than or equal to a multiple; d , of the process standard deviation, s , could result in poor quality and must be detected as soon as possible. In order to achieve a chart that provides ARL values that are close to the desired values, the following objective function is minimized: Objective function = ARL 1 - arl1 ( )2+ ARL 2 - arl2 ( )2, (1) where arl1 and arl2 are the speci® ed or desired values of ARL 1 and ARL 2, respectively. The ARL 1 and ARL 2 values for the combined rules 1, 2, and/or 3 are obtained using the Markov chain approach of Brook and Evans (1972). Champ and Woodall (1987) provide an e• cient technique for implementing this approach. The technique is based on the realization that with a Markov-chain representation of the chart the ARL values can be obtained by solving a matrix equation. The interested reader is referred to Appendix A where a complete and easy-to-follow example is provided. This Markov-chain approach implemented as a computer program is used to calculate the ARL values in the objective function. A multi-dimensional computer search technique, as developed by Nelder and Mead (1964), is used to optimize the objective function. For a detailed implementation of computer optimization technique and for a general discussion of optimization, the interested reader should refer to Kuester and Mize (1973) and Fletcher (1988), respectively. As such, the best values of k1,k2, and k3 are obtained that minimize the objective function of (1) subject to the following constraint required for the ¯ exible zone chart: 0 £ k1 £ k2 £ k3. (2) Furthermore, in order to provide an easy comparison of the results, see tables 1± 6, it was decided to design charts which will have ARL 1 values that are very close to (withan error of 6 0.01) the desired arl1 values of 10,20,40,100,150,. . . ,400. As such, the following additional constraint was used: |ARL 1 - arl1| £ 0.01. (3) Note that both constraints (2) and (3) were implemented using a penalty function (Fletcher 1988.) Comparison of the results A significant number of flexible zone charts are designed in order to illustrate the use of theflexible zone chart as well as properly compare the advantage of this chart over the Shewhart individuals chart with the traditional run rules. As such, the flexible zone charts with rules 1 and 2, as well as rules 1, 2, and 3 are designed for a range of ARL 1 values (from 10 to 400) for each of a range of process shift values (from 0.5s to 2s ). The flexible zone chart’s designs and the resulting ARL1 and ARL 2 values, are summarized in tables 1± 6. Note that each table is for a particular value of the shift in the process mean. An obvious advantage of the flexible zones is that it provides the practitioner with the ability to choose from a set of possible (ARL 1,ARL 2) pair values. This is in contrast to the one pair value provided by the traditional runs rules. For example, the practitioner does not need to accept the pair (ARL 1 = 132.89, ARL2 = 79.59) value which is provided by the traditional rules 1, 2, and 3 for the detection of a shift of 0.5s . Instead, the practitioner who desires a much lower false alarm rate can choose the pair (ARL 1 = 370, ARL 2 = 70.88) from the flexible zone rules 1, 2, and 3. This new point provides the same low false alarm rate of an ordinary Shewhart individuals chart with the added advantage of detecting the shift on the 71st sample (70.88 on the average to be exact) rather than the 155th sample of the ordinary individuals chart. A general look at the results shows that the flexible zone chart with rules 1, 2, and 3 is always superior to the flexible zone chart with rules 1 and 2. This is represented by the observation that for any row in tables 1± 6, the ARL 2 of the chart with flexible zone rules 1, 2 and 3 is always smaller (better) than the ARL 2 value of the corresponding flexible zone chart with rules 1 and 2. Similarly, it can be seen from these tables that the flexible zone chart with rules 1 and 2 is always superior to the flexible zone chart with rule 1. Further, it can be noted that the ¯ exible zone rules are always better than or equal to their corresponding traditional zone (AT&T) rules including the Shewhart chart. Conclusion A model for the design of a flexible zone individuals chart based on the desired in-control and out-of-control ARL values is developed. Numerical optimization determines the best zone widths for the rules 1 and 2 as well as the rules 1, 2, and 3 on an individuals chart. Examples of the flexible zone chart design are provided for false alarm rates in the range of 0.0025 to 0.1 for the process shift values of 0.5, 0.75, 1.0, 1.25, 1.5, and 2.0 multiples of the process standard deviation. The results indicate that the design of flexible zone chart combined with rules 1, 2, and 3 is always equal or superior to the Shewhart individuals chart with the traditional rules 1, or rules 1 and 2, or rules 1, 2 and 3. Acknowledgments The authors would like to thank the referees for suggesting inclusion of the Appendix and comments that improved this article. Appendix This appendix provides a complete example of using the Markov-chain approach for calculating ARL values for a control chart with supplementary rules. Without loss of generality, consider a process being monitored by an individuals chart with traditional AT&T rules 1 and 2. Let k1 = 0, k2 = 0, and k3 = 3 in figure 1. As such the process is deemed out-of-control when either (a) a single observation falls in any of the regions (- ¥ ,- 3s ) or (3s ,¥ ) or (b) two out of three consecutive observations falls on the same side of the regions (- ¥ ,- 2s ) or (2s ,¥ ). Now, observe that there are eight states (including the absorbing state) as defined in table 7. For example, state 4 of table 7 represents that the last two consecutive observations fell in the regions (- 2s ,2s ) and (- 3s ,- 2s ), respectively. The following state transition matrix describes the movements between the states of this Markov chain: Note that the rows 1 to 8 of S are for states 1 to 8. Also, columns 1 to 5 of S represent the regions (- ¥ ,- 3s ), (- 3s ,- 2s ), (- 2s ,2s ), (2s ,3s ), and (3s ,¥ ), respectively. For example, the entry at row 1 and column 1 of S has a value of 8 indicating that if the process is in state 1 and a sample point falls in the region (- ¥ ,- 3s ), then the new state is equal to 8 (an out-of-control signal). As another example, the entry at row 3 and column 2 of S has a value of 4 indicating that if the process is in state 3 and a sample point falls in the region (- 3s ,- 2s ), then the new state is equal to 4 (see table 7). The probability transition matrix for the non-absorbing states, R, can be de® ned as follows: where Pi,j is the probability of going from state i to state j. Consider the case that the shift d is zero, the P1,1 is equal to the probability of staying in state 1 or P(- 2 <Z <2), where Z is the standard normal random variable. Similarly, P1,2 is equal to the probability of going from state 1 to state 2 or P(2 <Z <3). However, P1,3,P1,5,P1,6, and P1,7 are zero since these states (3, 5, 6, and 7) are not reachable from state 1 (as can be seen from the ® rst row of matrix S.) Thus, R is equal to: Then, from Brook and Evans (1972): where I is the identity matrix, 1 is a vector of 1’s, and A RL is a vector of average run lengths for all the possible initial states (see states 1 to 7 of table 7). In other words, the vector A RL contains the ARL values corresponding to all the possible starting states (see states 1 to 7 of table 7) for the control chart. Assuming that, the chart starts from the in-control state 1 (see state 1 of table 7), then the ARL of interest is equal to the value of the ® rst element of the A RL vector. Using (4), it is now a matter of calculation to ® nd that the ARL of interest (corresponding to state 1 of table 7) is 225.36. 利用馬可夫鏈計算出區域管制圖的常數,讓區域管制圖的常數更富有彈性而不只 能運用在整數。